3/5 Lukas G. 1 month ago on Google • 47 reviews New
I've
been
going
to
Mottram
Hall
for
a
number
of
years,
but
I'm
afraid
to
say
that
since
the
spa
renovation
(which
looks
great),
other
things
seem
to
be
slipping
and
is
not
the
standard
you
would
expect
for
the
price
for
an
overnight
stay.
First
of
all,
they
have
closed
off
the
internal
access
from
the
spa
to
the
hotel,
and
you
have
to
walk
around
the
outside
past
the
fountain.
The
whole
point
of
going
to
a
spa
is
to
have
a
relaxing
day,
wander
back
to
your
room
in
your
robe,
and
continue
into
the
evening.
Not
to
get
blasted
by
the
Arctic
weather
conditions
in
February,
getting
drenched,
ready
to
check
in.
From
what
I
gathered,
this
was
all
to
make
the
event
space
bigger.
You
can
tell
that
the
staff
sympathise
with
you,
and
I
don't
blame
them,
it's
not
their
decision,
however
they
need
a
solution
to
this,
we're
in
the
North
after
all,
and
it's
more
than
likely
going
to
rain
even
in
the
summer!
Furthermore,
the
spa
itself
seems
very
crammed,
in
some
cases
5
or
6
beds
pushed
together,
so
you
have
to
climb
in.
Some
lights
were
out
in
the
main
spa,
some
were
flashing
creating
a
strobe
light
effect,
other
bulbs
were
slightly
different
colours
to
their
counter
parts.
Various
parts
of
the
spa
were
dysfunctional
too,
such
as
the
sauna
door
not
closing
without
using
a
folded
up
piece
of
paper!
The
big
jacuzzi
seats
(not
loungers)
had
no
working
jets
and
the
changing
rooms
were
in
bad
condition
too.
I
tried
3
different
lockers,
barely
any
worked,
leather
seat
ripped
and
just
a
general
unclean
feel.
I
will
say
the
food
was
still
to
a
good
standard,
and
I
like
that
they
have
moved
away
from
the
buffet
breakfast.
The
staff
were
very
friendly,
and
helpful,
and
you
can
tell
they
were
trying
their
best.
The
rooms
were
also
very
clean.
Overall
however
this
has
gone
downhill
and
some
business
decisions
seem
to
be
really
strange
and
not
fully
thought
out,
particularly
when
you
are
paying
£300
for
a
spa
stay.
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