Papachino image

Papachino

Restaurant

😠 Very rude customer service, told us to hurry up in a horrible way and I'm sure they wouldn't have said this had we been a group of men. Also smelled HORRIFIC in there so not sure what they were doing in the kitchen! Doesn't take much to have manners and cleanliness! People often mention order, Ordered, pizza,


Address

22 Railway St, Altrincham WA14 2RE, United Kingdom

Website

www.papachino.co.uk

Contact

+44 161 941 1412

Price rating

$ $$$

Rating on Google Maps

3.40 (113 reviews)

Open on Google Maps

Working Hours

  • Sunday: 4:40 pm to 12:30 am
  • Monday: 4:40 pm to 12:30 am
  • Tuesday: 4:40 pm to 12:30 am
  • Wednesday: 4:40 pm to 12:30 am
  • Thursday: 4:40 pm to 12:30 am
  • Friday: 4:30 pm to 12 am
  • Saturday: 4:30 pm to 12 am

Featured Reviews


Frequently mentioned in reviews: order (8) Ordered (7) pizza (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Angel L. 3 years ago on Google
    I had an issue with my order and the customer service was amazing. Really friendly and great food. Would eat here again and would recommend. Keep up the good work guys ❤
    1 person found this review helpful 👍

  • 1/5 Katrina M. 1 year ago on Google
    Very rude customer service, told us to hurry up in a horrible way and I'm sure they wouldn't have said this had we been a group of men. Also smelled HORRIFIC in there so not sure what they were doing in the kitchen! Doesn't take much to have manners and cleanliness!
    1 person found this review helpful 👍

  • 1/5 isra a. 1 year ago on Google
    The owner has changed and new owner doesn’t want to put that his meat is not halal anymore. Deceiving and unethical! Definitely not buying anything anymore from them and will be spreading the word!
    1 person found this review helpful 👍

  • 1/5 Kieran W. 3 years ago on Google
    Disgust place I’ve ever tried to order food accepted my order for a delivery when Uber eats gave a free delivery without the charge as a promotion offer. Waited 45 mins for my order before the takeaway cancelled my order with no explanation for the reason why. I’ve only tried or experienced this place once before when i tried to go into the shop withinside Altrincham and it was shut as deportation officers were there bringing people out from the back. Avoid this place like the plague tried to get food here twice and as you can see from the above unsuccessful on both times. Beyond disappointed. Hope this review makes people not make the same mistake as my self.
    1 person found this review helpful 👍

  • 1/5 Michael C. 2 years ago on Google
    Ordered on Uber Eats, estimated to come in 20 minutes... Arrived 2 hours later. Ridiculous.
    1 person found this review helpful 👍

  • 5/5 Aram S. 2 years ago on Google
    Rapid delivery and tasty food, reasonable price and friendly staff.
    1 person found this review helpful 👍

  • 1/5 Pooku S. 1 year ago on Google
    Ordered cheesecake and it came frozen. Like seriously?

  • 5/5 S & S C. 4 months ago on Google
    Great food at very reasonable prices.

  • 5/5 Lloyd S. 10 months ago on Google
    Great food and good value. Definitely recommend.. 👍🏼

  • 5/5 mihai gabriel i. 11 months ago on Google
    Every time I come in Manchester, I am ordering from this place. Great service and delicious food. Thank you for the free drink as well.

  • 1/5 katie b. 10 months ago on Google
    Durag guy behind the till speaking to the staff put me off before I even ate the food. Was gonna eat in but I think I will give that a miss cheers. Won’t be back unless I’m legless one night that’s for definite.

  • 1/5 Craig W. 1 year ago on Google
    Ordered a spicy chicken pizza.for take out It didn't have much chicken or spice to be honest. Very poor for taste and ingredients used. Was only two of us and ordered the largest pizza and the man wasn't happy that we had only ordered one £15 pizza! Never again! Avoid Avoid Avoid!

  • 1/5 Hollie M. 11 months ago on Google
    Horrible customer service. The man who is behind the tills always swears at me and my friends, and speaks very aggressively towards people. After a certain point in the night they stop doing most of the menu. I will never be going there again, so rude !

  • 1/5 Emile R. 10 months ago on Google
    Ordered a Mexican pizza with a can or Diet Coke and some mayo. Pizza was tasteless- no spice beef or taste or spice. Had to ask for diet coke twice, didn’t get mayo. Stiff seemed very happy to be busy doing nothing and swearing loudly about a lazy employee who was “stupid”. No wonder they were so quiet!

  • 1/5 aaron w. 2 years ago on Google
    Now it depends on where your standards for food lie but personally I wish I'd eaten the dry porridge grain I had in because it would have been better in every sense than what was delivered. I think the hardest part is trying to figure out why it took 1 hour 20 to prepare something that could be thrown together in 5 minutes. I don't mean because they're busy. I mean they didn't even complete the order. - The fries - Imagine microwaving them. Now repeat that process 7 times, leaving them to go stale for a day each time. That's kind of where these fries are landing in the award of cardboard taste. - The chicken burgers - No salad, no sauce, no tomato (all requested). Just cheap fried chicken (fair enough it's a take away) thrown on a stale bun. Why offer a burger when you just don't add the basic ingredients that you advertise. It's a shame that I now understand why there's so many more negative reviews.

  • 5/5 William R. 2 years ago on Google
    Stayed overnight and one of the best kebabs I have had in a while and super helpful and friendly owner.

  • 1/5 nick C. 2 years ago on Google
    The order came fast I realised why after Ordered donner kebab , the most disgusting I have ever tasted Really cheap processed tasteless meat we chucked both away after a few mouthfuls and went elsewhere as were still hungry

  • 1/5 Ryan R. 1 year ago on Google
    I order pizza from papa chino but got very unusual mushrooms like it’s not even burnt pizza but it’s seems like mushrooms are burnt very negligible

  • 5/5 Pure E. 1 year ago on Google
    Awesome food very surprised to be brutally honest I will defo be ordering again fr 💯💯

  • 1/5 Mo A. 1 year ago on Google
    Don't go this place disgusting Food not for Human it is disgusting.

  • 5/5 Qasim C. 1 year ago on Google
    EXCEPTIONAL beef and pretty decent chicken, all sides up to standards I expect of a good takeaway. Everybting pretty great.

  • 1/5 Andy H. 2 years ago on Google
    We ordered on uber. Received the food that was luke warm at best. I asked for relish and got hot sauce despite being told that they did put relish in the bag (like I'm gonna lie.) Ordered 2 cans and never received them. Said they were gonna send em straight out. I've been waiting 40 minutes. Absolute joke of a takeaway. Won't be ordering again and also be leaving a bad review on uber

  • 5/5 Cédric Le g. 2 years ago on Google
    Great place to get a take away, very friendly staff.

  • 2/5 buila z. 2 years ago on Google
    DO NOT GET THE MEXICAN BURGER 🔥/5

  • 4/5 Faith S. 3 years ago on Google
    Ordered from here twice this week due to unfortunate family circumstance and it being an easy option. Been fine both times. Early by about 20 mins. Food is tasty enough and filling with large portions. Meatball pizza is nice. The stuffed crust option isn't worth the extra money.


Call +44 161 941 1412 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Late-night food
  • Accessibility
    • ✗ Wheelchair-accessible seating
    • ✗ Wheelchair-accessible car park
  • Dining options
    • ✓️ Dinner
  • Service options
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ No-contact delivery

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