Massala Lounge image

Massala Lounge

Restaurant Indian restaurant

😠 "I recently visited Masala Lounge the day before Christmas evening , an Indian restaurant, and unfortunately, my experience was marred by the rude and racist behavior of one of their staff members, Mr. Amir Uddin. From the moment I entered the restaurant, I felt unwelcome and uncomfortable,I saw he... People often mention service, staff, good, curry, great, Indian, tasty, meal, Great, friendly,


Address

3 School Rd, Cheshire, Sale M33 7XY, United Kingdom

Website

www.massalalounge.co.uk

Contact

+44 161 972 0400

Price rating

$$ $$

Rating on Google Maps

4.30 (217 reviews)

Open on Google Maps

Working Hours

  • Friday: 5 to 11 pm
  • Saturday: 5 to 11 pm
  • Sunday: 4 to 9 pm
  • Monday: 5 to 10 pm
  • Tuesday: 5 to 10 pm
  • Wednesday: 5 to 10 pm
  • Thursday: 5 to 10 pm

Featured Reviews


Frequently mentioned in reviews: service (21) staff (20) good (17) curry (15) great (12) Indian (11) tasty (10) meal (9) Great (9) friendly (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 torn a. 4 years ago on Google
    The meat was chewy and I doubt it was the lamb I ordered. it's inconsistent here as I generally get takeaways and it's mostly good but they do have off nights. When I raised the "lamb" issue - it didn't seem too important to the waiter as he smiled and said thank you.
    1 person found this review helpful 👍

  • 5/5 John 5 years ago on Google
    I've had nothing but great food and times with family and friends over the years . Always busy with a great atmosphere. Best book in advance.
    1 person found this review helpful 👍

  • 5/5 Dave E. 1 year ago on Google
    We're a pair of lightweights me and the Mrs. Only get 1 meal between us as don't eat much. Think we've been through the menu twice now and every meal has been incredible. Thanks so much!!
    1 person found this review helpful 👍

  • 3/5 Mark S. 4 years ago on Google
    The food is nice but my God, the prices seem to have gone up. £6 for four poppadums before you've even seen the menu?! That's a trick I won't fall for next time. £11 for a curry before you've even added rice? Wow - I'm in the wrong business.
    1 person found this review helpful 👍

  • 1/5 Rajea M. 3 months ago on Google New
    "I recently visited Masala Lounge the day before Christmas evening , an Indian restaurant, and unfortunately, my experience was marred by the rude and racist behavior of one of their staff members, Mr. Amir Uddin. From the moment I entered the restaurant, I felt unwelcome and uncomfortable,I saw he was so rude with his staff he don’t want leave them to talk to the customer, and one think I could still remember about the tips from customer I just asked one guy did you get the tips ,, within a second amir came and stopped him to answer my question he made him busy with another work . Mr. Amir's attitude towards me, specifically as an Indian individual, was disrespectful and offensive. He made derogatory remarks and displayed a clear bias towards he is regular customers. This kind of behavior is completely unacceptable and goes against the principles of hospitality and inclusivity. Not only did Mr. Amir's behavior ruin my dining experience, but it also left a lasting negative impression of the restaurant as a whole. It is disheartening to see such discrimination and racism in a place that should be promoting cultural diversity and respect. I strongly urge the management of Masala Lounge to address this issue and take appropriate action against Mr. Amir Uddin. Racism and discrimination have no place in any establishment, especially one that represents a rich and diverse cuisine like Indian food. I would advise potential customers to think twice before dining at Masala Lounge in sale , as the presence of such a staff member reflects poorly on the establishment as a whole. There are plenty of other Indian restaurants in the area that prioritize customer satisfaction and treat all guests with respect and dignity."
    1 person found this review helpful 👍

  • 3/5 kimberley A. 3 years ago on Google
    Lovely restaurant. We went here because of the reviews but it was just ok. 2 curries 1 bread 1 chips 1 rice 2 small soft drinks just under £40 Very small portion of curry, only 5 small cubes of chicken. It was tasty but only warm not hot. Bread, rice and chips were perfect. Mango chutney like water, very thin. Waiter who served food was not very pleasant just plonked food on table quickly announcing what each one was and walked off. Wasn't feeling any warmth from the service. However the man who greeted us was very nice. All in all just ok.
    1 person found this review helpful 👍

  • 1/5 Claire S. 1 year ago on Google
    Mum and Daughter night out Found staff miserable and rude one member in particular, argumentative with what we ordered Food we had Lamb chops and onions bhajji Curry we had Lamb karahi and chicken Dhansak, rice and Nan bread, popadoms Bhajji has No taste Lamb chops hardly any meat on them, missing taste Chicken Dhansak too spicy supposed to me a mild curry Chicken was a bit rubbery Lamb karahi had just a load of green chillies thrown in it couldn’t eat it When we were leaving not a single one of the staff got the door for us just stood at the bar Had better curry elsewhere Staff need customers service updating Such a shame Not happy!!!!!
    1 person found this review helpful 👍

  • 2/5 Bills 3 years ago on Google
    Frozen tiny prawns in the curry Dont bother
    1 person found this review helpful 👍

  • 5/5 Max K. 2 years ago on Google
    Brilliant Restaurant, I’ve been here many times, great food, lovely staff and a nice play to enjoy a meal

  • 5/5 Paul N. 1 year ago on Google
    Fresh and tasty food, tried many Indian restaurants in the area. This is one of the best

  • 5/5 Paul P. 2 years ago on Google
    Enjoyed a lovely meal here last night,look forward to going again

  • 5/5 Marie D. 2 years ago on Google
    lovely meal with the family, staff were well mannered and helpful, they were also great with the kids, food was lovely, definitely go again

  • 5/5 John S. 1 year ago on Google
    First time visit, great food

  • 4/5 Mrs H. 2 years ago on Google
    Great meal with family catered well for 26 people.Parking bit of a nightmare but meal was lovely.

  • 4/5 Bob P. 1 year ago on Google
    Very good Chicken Vindaloo takeaway curry!

  • 1/5 Deborah S. 1 year ago on Google
    Absolutely disgusted. We were refused our order of starter's only and one main to take away. We had already eaten poppadoms and ordered drinks. We therefore had to leave. Our order would have easily amounted to £70 if they allowed us to stay. Never known anything like this before. We've eaten there 3 or 4 times before and sorry to say you have now lost our future custom.

  • 5/5 Stephen M. 5 years ago on Google
    Great food, great service

  • 5/5 Phil B. 5 years ago on Google
    The best Indian restaurant in sale and to be honest the best for miles around, stunning food and very helpful staff and they also have a takeaway service, I have never had a bad dish and have tried different things here and everything has been very tasty.

  • 5/5 Mary G. 5 years ago on Google
    Brilliant food and great service as always...

  • 5/5 Sam J. 5 years ago on Google
    Really good food and friendly staff. Have also been here on Christmas Day too, which was great - choice of traditional British Christmas dinner or Indian food.

  • 5/5 Tony 1 year ago on Google
    Lovely curry place, good variety of curry, had fish curry which was nice

  • 4/5 Sarah M. 9 months ago on Google
    Food was amazing, 6 of us ate and we all had good food. The service was quick but the staff were extremely rude which was a shame as otherwise a very good experience.

  • 5/5 Jane W. 1 year ago on Google
    I went yesterday for Chrustmas dinner. Its a beautiful, modern but cosy setting. The atmosphere in the place waa lovely and the staff were friendly and attentive without being overbearing. The food was divine. My family were with me and also thoroughly enjoyed it too. We have decided to go back again next Christmas day. I really do highly recommend this place. I would like to thank the staff for their hospitality and a wonderful Christmas day.

  • 5/5 Loretta H. 1 year ago on Google
    Visited Massala Lounge earlier this week - it came highly recommended by colleagues at Waterside Arts which is directly opposite. The service was fab. The food was amazing! Vegan options available (I asked) including Vegetable Rogan Josh & Vegetable Dansak (which was made without cream!) which we had on our table to share. Dansak is definitely a new favourite for me thanks to Massala Lounge. Perfect after a hard day at work, thank you so much.

  • 5/5 Kathleen M. 1 year ago on Google
    We always have a wonderful time here. The staff are so friendly and accommodating.

  • 5/5 Emma S. 1 year ago on Google
    Best Indian we’ve had in a long time ! 10/10

  • 5/5 DJ Gordon W. 10 months ago on Google
    Great food very tasty Curries, made properly and nice thick colourful sauce, good prices and good service. . Clean and friendly. Been here many times because the food is so tasty.

  • 4/5 John F. 1 year ago on Google
    Service was excellent. Food wasn't as tasty as others I have been to. However it was tasty and good portions. The Jalfrezy I had wasn't as spicy as I hoped but maybe it's my taste buds. Overall though, very nice evening

  • 5/5 Pauline w. 10 months ago on Google
    Absolutely lovely. Fantastic food and fantastic service. A mystery visit

  • 5/5 William R. 1 year ago on Google
    Took mum out the food was has usual great the staff was on form polite & helpful so good we booked again for next sat

  • 5/5 john r. 1 year ago on Google
    Just keep coming back the food is excellent and the service and atmosphere is fantastic there's no rush over all 10 out of 10

  • 5/5 Brian M. 4 months ago on Google
    Went last night for the first time, celebrating a friend's birthday. The food was absolutely delicious. The lamb biryani was to die for beautifully tender chunks of lamb. Chicken korma was a hit too. Staff were friendly and attentive. Good price too. It was busy which is a good sign. Will definitely visit again.

  • 5/5 DynamicSoccerFitness 3 months ago on Google New
    Just don't go in after 930pm. You'll be turned away or rushed. But food is amazing

  • 5/5 Steffi W. 5 months ago on Google
    As always - 100% every time we are here the staff are attentive courteous and the food is bangin!

  • 5/5 Julie S. 7 months ago on Google
    Popped in early evening Monday on a friends recommendation, we were not dissapointed...excellent food, wonderful service and really friendly chatty waiters...we recommend!!

  • 5/5 Alan M. 5 years ago on Google
    Had the Nag pour first time absolutely gorgeous

  • 5/5 Sarah G. 4 years ago on Google
    Great food, great staff

  • 5/5 Sue P. 3 years ago on Google
    Really helpful, attentive staff and a menu to suit all tastes.

  • 5/5 Mayank J. 3 years ago on Google
    Lovely restuarant all Indian food. The service is very good and food was very delicious.

  • 5/5 Jazz Man D. 3 years ago on Google
    Great food and service, newly refurbished and looks great.

  • 5/5 Alison Q. 3 years ago on Google
    Lovely food friendly staff covid safe environment

  • 4/5 Nev B. 4 years ago on Google
    My swimming Club use this place for socials. Great food and reasonable prices. Beer is getting a bit expensive though.

  • 5/5 smidsyonfire 4 years ago on Google
    This is my go to place when I'm in Sale for an Indian meal. The food is consistently excellent as is the service. It's located on the main road almost next to the Metrolink so really convenient when on public transport.

  • 4/5 Andras L. 4 years ago on Google
    Great service and very tasty food served. Recommended

  • 5/5 Amelia G. 3 years ago on Google
    Excellent curry and good service

  • 2/5 Jontywins1 3 years ago on Google
    Prices seem to be up 40/50%? Not sure if its a more expensive menu for Mon-Wed atm?🤔

  • 5/5 Lisa O. 4 years ago on Google
    Delicious food warm and friendly staff

  • 5/5 S.Areeba A. 4 years ago on Google
    courteous staff and very clean place, delightful experience.

  • 2/5 Paul S. 4 years ago on Google
    Dingy food heavy going weird spicing

  • 5/5 K P. 4 years ago on Google
    Good customer service. Tasty food.

  • 5/5 peter s. 4 years ago on Google
    Our go to place for a curry in Sale. Just a good place to get a curry. Staff always very friendly and helpful.

  • 5/5 James C. 4 years ago on Google
    Lovely grub

  • 5/5 anna p. 5 years ago on Google
    Absolutely delicious food

  • 3/5 Zara H. 4 years ago on Google
    The food was average. The space is a little cramped. The plates were warm but the customer service wasn't. Staff were polite but just didn't feel very welcome.

  • 5/5 gary s. 4 years ago on Google
    Great Indian food is consistently excellent..

  • 5/5 Lee T. 4 years ago on Google
    Great food .

  • 5/5 Andrew M. 4 years ago on Google
    A good curry stop in Sale town centre and handy for the tram. The food is very tasty.

  • 5/5 Pete D. 4 years ago on Google
    A very good meal and service

  • 5/5 Rob D. 4 years ago on Google
    Cracking curry house. Nice replacement now The Shandaar has closed down.

  • 5/5 Gary H. 4 years ago on Google
    Really beautiful curries and atmosphere

  • 5/5 Eleanor P. 4 years ago on Google
    Excellent tasty cooking. Friendly ,efficient service

  • 5/5 Will D. 4 years ago on Google
    Personal favourite! Very nice food

  • 4/5 Ken L. 4 years ago on Google
    Lovely food. definitely recommend

  • 5/5 Angela B. 4 years ago on Google
    lovely food as always. Really busy tonight- glad we booked a table rather than just walking in on a Thursday night.

  • 5/5 paul p. 4 years ago on Google
    Best curry house in Sale

  • 4/5 Lynne B. 5 years ago on Google
    Always great food 😍

  • 5/5 Andrew H. 5 years ago on Google
    Excellent good and service. Never disappoint s.


Call +44 161 972 0400 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Halal food
    • ✓️ Late-night food
    • ✓️ Free water refills
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible seating
    • ✗ Wheelchair-accessible car park
  • Dining options
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway

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