1/5 nicola w. 1 year ago on Google
Poor
customer
service,
and
need
to
re
look
at
your
policy
of
you
have
to
order
main
meal
or
at
least
have
a
note
on
door
saying
your
policy..
We
were
ordering
a
larger,
2
waters
,
mixed
starter
(
for
2)
and
nan
bread
which
was
going
to
be
just
my
dads
meal,
and
2
desserts
which
myself
and
mum
were
going
to
eat
we
asked
for
it
to
all
come
out
together,
the
waiter
then
went
off
and
the
manager
informed
us
of
this
policy
and
stated
it
wasn't
a
cafe
(
in
a
rude
manner).
The
restaurant
was
not
busy
and
had
plenty
of
tables,
but
your
policy
lost
customers
who
have
been
before
and
would
have
regularly
come
to
have
3
course
meals
as
we
have
done
a
number
of
times
before.
(myself
and
mum
had
had
our
tea
and
we
were
just
joining
my
dad
so
he
didn't
have
to
eat
alone.)
its
a
shame
that
you
didn't
focus
on
customer
satisfaction.
(
bill
would
have
come
to
bout
£40
ish
once
dad
ordered
few
more
beers
and
a
couple
of
coffees)
but
clearly
you
would
like
to
have
empty
tables,
poor
customer
service
and
a
silly
policy
that
loses
you
a
reasonable
amount
of
money,
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