Pizza Hut Delivery image

Pizza Hut Delivery

Restaurant Pizza restaurant Pizzatakeaway Pizza delivery service

Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts. People often mention pizza, ordered, order, delivery, time, called, pizzas, phone,


Address

396 Washway Rd, Manchester, Sale M33 4JH, United Kingdom

Website

www.pizzahut.co.uk

Contact

+44 161 972 0800

Price rating

$$ $$

Rating on Google Maps

2.30 (104 reviews)

Open on Google Maps

Working Hours

  • Friday: 11:30 am to 10:45 pm
  • Saturday: 11:30 am to 10:45 pm
  • Sunday: 11:45 am to 10:45 pm
  • Monday: 2:30 to 10:45 pm
  • Tuesday: 2:30 to 10:45 pm
  • Wednesday: 2:30 to 10:45 pm
  • Thursday: 2:30 to 10:45 pm

Featured Reviews


Frequently mentioned in reviews: pizza (16) ordered (9) order (8) delivery (8) time (7) called (6) pizzas (6) phone (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Ivan F. 1 year ago on Google
    Took 1h 30 for our order to arrive. When it did, the food was completely cold. When we called to enquire it took 10+ attempts to get through and when we did they instantly hung up. Will not be ordering from here again!
    5 people found this review helpful 👍

  • 2/5 Foad I. 7 years ago on Google
    I hadn't read all these bad reviews before ordering. The only reason I ordered was because they had a very good offer (any size, any pizza for £6). I can't complain about the customer service, yet my order was to collect. However, they messed with the ingiridients of my pizza. After reading the reviews here I don't feel like complaining, and given that it was only one ingredient missing I don't think it's worth the argue. Reglardless of the above, I have say that Pizza Hut is not what it used to be. Their pizzas are not as good as they used to be and Domino's or Papa John's are far better right now.
    4 people found this review helpful 👍

  • 1/5 EmpiricalPenguin 1 year ago on Google
    Wrong item delivered, covered in meat on a veggie pizza. Had to ring them, then wait for over 30 minutes (the second delivery was late too) for another to arrive. Person on the phone was not apologetic, offered no form of compensation (other than a tub of ice cream. If we wanted ice cream, we would have ordered it) and then demanded the original wrong item back. Absolute joke of an establisment.
    2 people found this review helpful 👍

  • 1/5 Saara S. 1 year ago on Google
    Took my money and didn't bother to inform me they had no drivers available to deliver the food. The store can't offer refunds. Have to complete online forms to do this. I wouldn't have minded if the store called me immediately to say they were short staffed. I could have made alternate arrangements. Instead they were happy for me to wait 1.5 hours for a driver to become available. Dreadful customer service.
    2 people found this review helpful 👍

  • 1/5 Zak 6 months ago on Google
    Delivery with no dips even though I bought additional ones. They said they’d drop them off later but no show at all. Seems to be a common occurrence, it’s the 2nd time this has happened, I don’t get the ones that come with the food or the additional ones I buy too. Avoid using this particular branch for take out

  • 1/5 George L. 1 year ago on Google
    I used to love pizza hut with all my heart, but this placed has taken all of those good memories and urinated all over them. They have just given up as an establishment. They don't do the only two things your want a pizza delivery place to do- answer the phone to take orders & deliver pizzas.

  • 1/5 Andra A. 8 months ago on Google
    I just ordered a pizza just less than an hour ago it was cancelled i called the shop explaining the situation, one woman answered the phone i have asked on the phone for her name she said she doesn't want to give me her name and she was extremely rude and she hang up on me,i have called again telling her that i need her name as i want to complain about her as this is not the right way to speak to a customer and guess what she hang up on me again. Now my question what that management does in that place if they are allowing such a behaviour towards customers??? If i could give 0 stars i would AVOID AVOID AVOID

  • 2/5 Hugh M. 8 months ago on Google
    Pizza hut is dead or at least it is here.......ordered 2 large pizzas, 2 sides and a drink, the drink was nicest thing about the experience. Wedges are raw, the wings only just cooked and the pizzas were shocking, swimming in grease which made the entire pizza soggy. Had to airfry the wedges and wings myself just to have some food. Disgusting slop

  • 1/5 James H. 1 year ago on Google
    Placed order and when the time for delivery was past rang the restaurant. This is where the staff when answered just put the phone down everytime I rang. Decided to drive down to see where food was and had call from delivered about the delivery when I ordered through the pizza hut app. STAY CLEAR QUICK TO TAKE MONEY BUT CUSTOMER SERVICE IS HORRENDOUS.

  • 4/5 Dominic W. 1 year ago on Google
    Upon reading more recent reviews, I was worried that this branch had gone downhill and delivering was becoming an issue for them. The arrival time for our order had lapsed and was 20mins late. However, it seemed that their online tracker wasn't updating the status of the order. I did call several times, and finally, they picked up and said it was on the way. Within 5 minutes, it was delivered. The pizzas were very nicely made and felt fresh.

  • 1/5 Gemma H. 1 year ago on Google
    Pizza arrived squashed to the lid and all the topping had slid to one end of the pizza. Then noone answered the phone so we could get a replacement!

  • 1/5 Monica B. 1 year ago on Google
    The last two time I have ordered delivery from this Pizzahut, my order has arrived late. I have called the Pizzahut for info on both occasions and was advised it was delivered. It’s just disappointing especially when it would be quicker to walk to a supermarket, buy a pizza and cook it at home myself. Disappointing and off putting. Don’t expect any recourse👎

  • 5/5 Paulina D. 2 years ago on Google
    We order pizza from them every Friday and never had a problem. The delivering time is reasonable. Today I have ordered as usual but an error has occurred on the website which has delayed the delivery by 2 hours. I have called them and explained, at the beginning they said they can’t do anything about it, but then they managed to deliver it in about half an hour. I’m very pleased with the experience and will definitely order again. p.s. the pizza is delicious!

  • 4/5 Dave A. 2 years ago on Google
    Ordered a pizza deal using the delivery service. Price was ok and pizza was delivered on time and the food was hot and tasty, the delivery driver was very pleasant and helpful. Just dropped a star because there could have been more toppings on the pizza, not so much crust. I would recommend based on my experience tonight and from previous experiences with Pizza Hut.

  • 1/5 Stewie G. 1 year ago on Google
    Disappointed. Ordered 7:40, food said arrived on website at 8:45, still not arrived at 9:00. Calls not being picked up. Had to go to shop to ask, to be told that the car was outside our house and then it’ll be at about 20 more minutes maybe. Stick to Dominos boys and girls.

  • 1/5 Lauren 1 year ago on Google
    Horrible food, rude staff and an even ruder manager. I ordered here for the first time and the pizza we got was flat and greasy. There was more sauce on it than toppings. It was disgusting. I also got the Mac and cheese side which was also disgusting. The food was nothing like the pictures advertised. My mum drove back to the restaurant to get a refund and the staff were rude and the manager was ruder. She tried to take a picture of the “5 star” rating on the window and the manager stood in front of it and refused to let her take a picture of it! Absolutely awful food and customer service! DO NOT ORDER FROM HERE. They don’t deserve the business!

  • 1/5 Lakshmi P. 1 year ago on Google
    OMG it was bad. Ordered 2 Large pizzas both literally swimming in grease. Pizza was unreal thin and the crust was massive. The nachos we ordered where God awful. I could have made better ones, the nachos were burnt like black burnt, cheese tasted like it was made out of plastic and they refused a refund. Would never ever recommend buying here.


Call +44 161 972 0800 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Small plates
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✗ Wheelchair-accessible seating
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
  • Service options
    • ✗ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ No-contact delivery

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