Dumb corporate policy. Cannot order coffee without a single use plastic lid. "Health and safety" #nolid Shockingly bad sustainability Pret. Look after our planet.

We got a latte, coke and sandwich and asked if they could fill a flask with tap water as we payed. This has never been a problem in the past, neither has it been at Costa or Starbucks @ Manchester Airport. Today it seemed to be too much trouble for the staff here and my partner got the response "we don't have tap water" - with a tap just running behind them 🤷 Thanks a lot!

Pret is a stylish chain and I appreciate it. This one in Manchester plays great music as a bonus to their good food. My only complaint is that they don't know what green tea is. They're not alone in this. There is a tendency to mix teas so if you order Jasmine tea you get green tea plus a few Jasmine flowers, not as good as a pure cup of Jasmine tea. At prey I ordered green tea and it tastes of Lemongrass. I rip open the bag and sniff the evidence. Lemongrass dominates. Why do they do this? I'm sure they're too busy and important to answer this question so I'll give them three stars ad an expression of disapproval.

Not a great selection but what I did have was lovely. Service was woeful. Took forever and all I needed was someone to scan the prices - I didn’t need any coffees made or heated foods. Tables weren’t that clean and there weren’t any power point which is bizarre in this day and age let alone with business people travelling.

I really like this go get it place to grab coffee, snacks. Fruits or deals. You can fetch a coffee or your own choice or any bakery item. They got sandwiches, salad, drinks and multiple option to fulfill appreciate at airport terminal. I have been to their outlets both on London and Manchester airports. Overall a satisfied customer from services and food point of view.

Friendly quick service, just what you need.

Staff and shop are great, energetic to liven you for the early morning flight! Matcha latte with rice-coconut milk was good taste-wise, but texture was a let-down with very little foam that dissipated quickly as seen in pic.

Pret is the place to go when airside in Terminal 1. Fantastic offering of hot coffee; freshly made sandwiches; hot wraps; and fresh patties at the counter.

I had a fantastic Avocado Chipotle Falafel Wrap because Burger King didnt have any veggie options. It was early evening but the product still tasted really fresh to my surprise.

I was served by a big guy (I think his name started with a J) and was super helpful. Customer service at is best!

A super no nonsense healthy eating experience. Loved it. From now on Pret is my preferred easy on the go place to go. Thanks

Thank you manager for your understanding .and replacing my vegan wrap . The food and drinks were lovely .great service have a lovely weekend

the first time.. lovely polite staff.. Comfortable, clean & well set out

Considering it's an airport fantastic prices not to mention the lovely staff

Great coffee and crosaint, although it was really busy in less than two minutes I've been served Thanks

Nice place with a great selection of fresh sandwiches, wraps, salads and many other. The food is actually nice and tastes fresh. The staff is very kind and chatty.

Flying out to Paris, came for coffee. Place is filthy, tables and chairs covered in food waste. Floor covered in food waste. Health hazard tbh. Raised with the manager, told me they were short staffed. Avoid like the plague.

Service was good and drinks were okay. Not barista quality. 1 star because shocked to see a manager swearing to one of his staff in front of customers.

Asked for a cup of tap water afte buying coffee breakfast and fruit dining in and told they can’t do . Weird when they can’t provide tap water. Disappointing they would prefer to add to plastic production by selling bottled water instead in the cafe.

Fresh food, good choice of drinks 👍

Asked for small fries take away. £3.50 but its worth it. Customer service was good and they made sure I was accompanied with my parents.

I ordered an oat milk latte and it had to be disposed of - it was the worst latte I've ever had 😅 Burnt and oddly sour. Wouldn't recommend!

Normally Pret is okay, but today I ordered a oat flat white and I watched the barista reheat milk, which is bad its own but especially bad for oat milk. I know it was repeated as no new milk was poured and it had the cappuccino foam still on top. Hence my drink was burnt and the wrong texture. I work in a cafe myself, so I understand the stress and understand that slip ups can happen when it's busy, however it was not busy when we went in. The staff member I talked to was polite, however the actual product I received was horrific at best.

The staff at this busy airport cafe is probably the nicest and friendliest I have ever come across while travelling. They will literally crack a joke with every customer, which is appreciated considering travelling can be super stressful. I will definitely come back on my next journey

Travelling can be stressful, and my day of travelling did not start very well. But the great service from Joanne C made my morning. She served the customers with a smile despite the early hour, made me feel so much better with simple conversation. What a gem ☺️ thank you very much, great customer service skills