H&H Eyecare image

H&H Eyecare

Eye care center Optician Optometrist Sunglasses store Contact lenses supplier

One of the Top rateds in Trafford


Address

4 Draybank Rd, West Timperley, Timperley, Altrincham WA14 5ZL, United Kingdom

Website

www.hheyecare.co.uk

Contact

+44 161 941 5335

Rating on Google Maps

5.00 (187 reviews)

Open on Google Maps

Working Hours

  • Friday: 9:30 am to 6 pm
  • Saturday: 9:30 am to 5 pm
  • Sunday: Closed
  • Monday: 9:30 am to 6 pm
  • Tuesday: 9:30 am to 6 pm
  • Wednesday: 9:30 am to 6 pm
  • Thursday: 9:30 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: service (20) Eyecare (17) frames (16) glasses (14) recommend (13) Susan (12) time (11) experience (11) staff (10) team (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Niall P. 1 year ago on Google
    We purchased some Sunglasses for our daughter 2 weeks prior to going away on a cruise with a very tight deadline. H&H we able to see us instantly, get these ordered and fast tracked so our daughter had these to go away with. We were so grateful. Outstanding service all round, will continue to go back!

  • 5/5 rach 9. 6 months ago on Google
    Popped in with a bit of a complicated request around some new glasses; staff were incredibly helpful, kind, and thorough with their explanations. There was another person in the shop who was being assisted at the same time, and the staff were very caring about their needs. Excellent service.

  • 5/5 Christopher k. 3 months ago on Google New
    I don't normally leave reviews but on this occasion felt I had to as the help, support and advice from Susan & Khal and the rest of the team at H&H was brilliant. It became obvious 3 weeks before Christmas that my daughter (7) needed an eye test and required classes. Not only did they put us at ease and explain everything to us properly they also managed to get he classes done and turned around in time for collection before the Christmas shut down. Honestly THANK YOU team H&H!

  • 5/5 Peter D. 3 months ago on Google New
    I’ve been a customer here for 4 years or more. Every time I need them for eye tests or new spectacles they are extremely professional, friendly and offer great advice for my needs. Their levels of expertise with their eye tests is beyond any other opticians in Altrincham and their range of glasses range from average to very high end. Highly recommend.

  • 5/5 David D. 1 year ago on Google
    I was prompted to move to H & H Eyecare three years ago because Alicia Marshall, with whom I had previously been treated, had moved there herself. During this time I have consistently had excellent and friendly service, with good advice, not only from Alicia but also from Susan and her team. The firm works efficiently and appointments are kept to time. I intend to continue getting my eyes seen to by them. Mr D Denby.

  • 5/5 Paul N. 1 year ago on Google
    Simply a fantastic opticians. I have been using H&H for my contact lens and glasses for a couple of years and would not go anywhere else. The team is fantastic and the level of care and attention to detail is outstanding. A great opticians and a high recommendation.

  • 5/5 Tina E. 10 months ago on Google
    My whole experience from beginning to end was exceptional. The efficiency, diligence and care really do set them aside. You genuinely feel like you’re the only person that matters. The consumer experience is tailored to you personally and exceeds expectations every time.

  • 5/5 Allena H. 10 months ago on Google
    I love my new Face a Face sunglasses. Thank you Susan for helping me to choose the perfect frame to suit my face and style. While I wear them, I always have lots of compliments. Great expertise and wonderful staff; outstanding service all around. Highly recommended!

  • 5/5 Judy C. 1 year ago on Google
    It is always a pleasure to visit H&H Eyecare, everyone is very warm and welcoming, totally professional Staff, State of the Art machinery, and everything is always explained clearly. Totally helpful and they also have a fantastic range of frames! Hence my 5 star rating!

  • 5/5 Jude L. 1 year ago on Google
    As a customer of H & H Eyecare from the month they opened their doors I can not only give praise but also thanks to this wonderful family team. The welcome is tremendous, if only slipping in to have an adjustment to frames. It is equalled in the rigorous and thorough testing with Khal who patiently explains all the findings and results before issuing a prescription and recommendations. Then comes the overwhelming choice of frames - well it would be overwhelming if it wasn't for the help and advice from Susan and her part of the team who know what will suit and can offer gentle persuasion to try something new. I cannot recommend this team more highly, I am pleased and proud to be part of the Eyecare family.

  • 5/5 Lisa C. 1 year ago on Google
    Susan at H&H Eyecare is amazing at choosing the perfect frames to suit your face and style. I’ve bought numerous glasses from there and she has picked out every pair! The service I have received is friendly and helpful and it’s a pleasure to visit the store!

  • 5/5 Robert C. 1 year ago on Google
    This is the third year of H&H Eyecare caring for me and my eyes. They have never varied in their kindness and their professionalism throughout this time. They are exceptional in every respect and I cannot recommend them too highly. I hope they will remain my opticians for many more years to come.

  • 5/5 Janet R. 1 year ago on Google
    I have been going to H&H for some years now (for both spectacles and contact lenses) and always received first class service. Their use of technology to scan eyes means that I am always confident that any problems will be picked up and dealt with. Special thanks to Susan for helping me pick new spectacle frames on my last visit.

  • 5/5 Oliver W. 1 year ago on Google
    H&H Eyecare are quite simply the best. It is truly a premium service from state of the art eye test with a doctor that you actually have confidence in, the fantastic range of top quality glasses to the after sales care. H&H are certainly not the cheapest but they are unbeatable value for money for such a quality service.

  • 5/5 Cristina S. 5 months ago on Google
    A wide range of glasses to choose from. Fantastic support to choose a frame and a great eye to detail. We always feel valued when we visit. An amazing team delivering high quality and comprehensive eye care services.

  • 5/5 Angela b. 3 months ago on Google New
    The staff are excellent and very knowledgeable. They took time with my father who is mid 90s, and very deaf..his new glasses are perfect as he has been struggling so much to see I would definitely recommend this Optician to anyone the service is five star.

  • 5/5 Ann O. 2 years ago on Google
    Ann….RETIRED OPTOMETRIST Well… I think I know a thing or two about the whole experience of having an eye test, having worked in many different practices over my working life of 45 years. I have never encountered such excellence from start to finish, from being welcomed into the shop, the Covid precautions and the very friendly, attentive and knowledgeable dispensing opticians. As regards the eye test, which is conducted over an hour, I know how thorough the examination was. The Optomap and OCT (for retinal photography) are in a separate airy room where Khal explains every detail of the results showing the health of your eyes. We then go into his equally pleasant consulting room for the actual eye test. He has top of the range equipment and I felt relaxed and comfortable throughout. Khal is very approachable, patient and chatty and will never hurry his patients. The dispensing experience was just as excellent. Jess and Susan gave brilliant advice on frames and lenses with no pressure whatsoever. I can’t wait to collect my spectacles! Try H and H for your next eye test. Your eyesight is so precious and you will be very impressed by the whole experience.

  • 5/5 Hannah G. 2 years ago on Google
    Wonderful experience. They took great care of my 11 year old who said she was having difficulties with her eyes. Found her perfect pair of glasses very quickly and she loves them! Turns out, glasses she got from another well known opticians were wrong! I will be taking the rest of my family for check-ups.

  • 5/5 Enya M. 2 years ago on Google
    Amazing customer service from the moment you walk through the door! H&H Eyecare are warm, welcoming and highly professional. Khal is thorough and knowledgeable, giving comprehensive eye tests using outstanding equipment and technology. Susan is supportive and patient in finding the right eyewear. Her experience and care gave me great confidence and trust in her opinion. Scott was so welcoming, friendly and offered outstanding customer service! The whole team look after you so well and I couldn't recommend H&H Eyecare highly enough!

  • 5/5 Elaine lesley S. 1 year ago on Google
    I can’t recommend H & H Eyecare highly enough. Their expertise and customer service are second to none. Susan was so helpful when I broke my prescription sunglasses just before my holiday. Susan recommend a solution and had my glasses ready prior to my holiday. This kind of exceptional service is why I will be a repeat customer

  • 5/5 Mike J. 2 years ago on Google
    After using High St opticians for many years I decided to try H&H Eyecare as I liked the Tom Ford frames they had in stock. Thank goodness I did. I was given an incorrect prescription by a High Street optician which was, thank goodness, identified and corrected by H&H Eyecare. When I received the spectacles, aftercare supplied by the team was second to none. Many thanks to all at H&H Eyecare and will see you next time I need new glasses!

  • 5/5 Angela K. 2 years ago on Google
    First ventured to H&H eyecare following an issue that was concerning me with my eye health. The equipment and technology they use to review your eyes is second to none - as is their customer service. Following my eye examination, Susan took the time to find the right frames for me and made the experience as a customer so enjoyable. I'm absolutely thrilled with my new glasses which were a departure from my usual choice but perfect for me. Highly recommend.

  • 5/5 Jennifer H. 2 years ago on Google
    You really do get looked after when you use the services of H & H Eyecare. I always get a warm welcome from the staff when i visit or call, and I feel like they know me.... which really does make a difference. The eye testing is extremely thorough and Khal explains what he is doing and why. Susan has much experience with advising on the best frames and lenses and I value her opinion. I would definitely recommend using H&H, as it is genuinely an all round lovely company to deal with. Well done to you all. 🙂

  • 5/5 Yaseen M. 1 year ago on Google
    H&H are one of the best opticians I have been to. Khalil has been my optician for the last two years. His eye examination is the most thorough that I have had. The staff are also very helpful, professional and friendly. There is a great choice of high quality frames on offer and Amy did an excellent job of making sure that my two new frames fitted perfectly when I collected them. Thank you for the great service and for taking such good care of my eyes.

  • 5/5 Sue C. 2 years ago on Google
    I can’t praise H&H Eyecare highly enough! I was given a very comprehensive eye test by Khal,, using the latest technology and equipment, which inspired me with confidence. Everybody is very friendly and helpful and Scott gave wonderful customer service, showing great patience when it took me so long to choose from the many frames on display. This was by far the best experience l have had with an optician and would definitely recommend. Thanks again and l love my new specs!

  • 5/5 Noeleen E. 2 years ago on Google
    I have been with H&H Eyecare since they opened their shop. The service I have received and the thoroughness of the eye tests are excellent BUT BEST OF ALL...... are the selection of frames to pick from, I have several pairs of sunglasses, varifocals and everything in between. My current favourites are the Dita glasses in the picture below I would suggest you go there for the attention to detail and the friendly staff who always go the extra mile to help I have moved away from the area but will still be using H&H Eyecare as my opticians

  • 5/5 J S. 2 years ago on Google
    I moved to H&H after leaving my Optician in London. I have worn glasses most of my life and with only one good eye, I take care of my eyesight. H&H have all the up-to-date technology, so I was happy that the latest methods would ensure a good eye test and any resulting changes Choice of lenses manufacturers is good, frame selection is good. I have struggled to get some lense types to work with my brain having used a single lense type for many many years. This time, no such luck, but Sara stepped in straight away, came up with another option and fixed the issue. Great, no quibble service. I also wanted two pairs of prescription sunglasses. They did not sell a brand I wanted to use, but again this was no problem. They opened an account with the company and everything was sorted. Very attentive service. Would thoroughly recommend

  • 5/5 Dorothy W. 2 years ago on Google
    Great optician,great staff such attention to details, made me feel very comfortable and had confidence in everyone who I saw. Must say Scott is very patient there choice of frames was unbelievably good, and he never pushed any of the frames.He was very understanding and an asset to the Company. I certainly will be going back.

  • 5/5 Yannis 2 years ago on Google
    Excellent place to have very thorough eye examination as they use state of the art equipment, very wide selection of frames as well as lenses with many different options, and they have really nice and friendly staff. A good family business I strongly recommend.

  • 5/5 Chrissie C. 2 years ago on Google
    A great experience from start to finish, so reassuring to have such a detailed eye examination! It felt more like having a full medical eye examination rather than a basic eye test. Having each stage of the examination explained in detail, really made such a difference. Would highly recommend!

  • 5/5 Mark D. 2 years ago on Google
    Perfect service 5 stars, thanks to all the staff all very pleasant and friendly will definitely come back.


Call +44 161 941 5335 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping

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