Maskell + Josephson image

Maskell + Josephson

Optician Optometrist Audiologist

👍👍 Excellent experience at Maskell + Josephson. Anthony Josephson, and Kelly who advises about frames, are knowledgeable and thorough, at the cutting edge of eye health and the most modern and effective solutions to any given problem or combination of problems. They offer an astonishing range of frame... People often mention Josephson, service, Maskell, recommend, staff, appointment, lenses, care, Anthony, glasses,


Address

16 Regent Rd, Altrincham WA14 1RP, United Kingdom

Website

www.maskelloptometrists.com

Contact

+44 161 941 6517

Rating on Google Maps

5.00 (124 reviews)

Open on Google Maps

Working Hours

  • Friday: 10 am to 5:30 pm
  • Saturday: 9 am to 5 pm
  • Sunday: Closed
  • Monday: 9 am to 5:30 pm
  • Tuesday: 9 am to 5:30 pm
  • Wednesday: 9 am to 5:30 pm
  • Thursday: 9 am to 5:30 pm

Featured Reviews


Frequently mentioned in reviews: Josephson (26) service (24) Maskell (17) recommend (13) staff (12) appointment (12) lenses (11) care (11) Anthony (10) glasses (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Georgina K. 1 year ago on Google
    Excellent experience at Maskell + Josephson. Anthony Josephson, and Kelly who advises about frames, are knowledgeable and thorough, at the cutting edge of eye health and the most modern and effective solutions to any given problem or combination of problems. They offer an astonishing range of frames and, after her first visit to M+J, my 80-year-old mother is excited by the prospect of a new look, more interesting than her usual, yet discreet and understated. Her new glasses are light, comfortable and easy to wear. My mother is delighted with both product and service. When I need new glasses myself, I will certainly be going to Maskell + Josephson.
    1 person found this review helpful 👍

  • 5/5 The H. 3 years ago on Google
    I describe Maskell & Josephson as futuristic they just need a Star Trek style transporter to get me to and from appointments. In all honesty, I was blown away by the in depth and professional eye examination at this wonderful independent optometrist. I’ve come from an emergency services background where eye examinations were compulsory. Non of the eye examinations I’ve ever had have been anywhere near as reassuringly thorough as this one! I won’t be going to any other optometrist in future. Maskell & Josephson is the future!
    1 person found this review helpful 👍

  • 5/5 Julie B. 1 year ago on Google
    Visited on Wednesday 18th May with my husband after making appointments to discuss the frame offer currently available, as we hadn't changed our glasses in some time, as there hadn't been sufficient change in our prescriptions. We received a very warm and friendly greeting as well as a brew, which was much appreciated. Kelly looked after us and after discussing our frame preferences, found several frames that were either similar to the ones we have or completely different as we had mentioned being open to trying something different. When we reached our final choices, Kelly was very open and honest with her assessment of what looked best on us as well as suiting the lenses needed and nothing was too much trouble. We finalised our orders and left feeling very well looked after and very valued. The focus from this company has always been on the customer and this has continued and grown following Anthony taking over the business. We highly recommend these opticians who always puts the needs of their customers first. Thank you to everyone who looked after us during our visit.
    1 person found this review helpful 👍

  • 5/5 Matthew C. 11 months ago on Google
    I have been a client of Maskell + Josephson for approximately 30 years. Having a genetic eye condition (that can deteriorate and requires close monitoring), it’s always been important to me to have the best clinical advice possible, supported by industry leading diagnostic equipment. Maskell + Josephson have never failed to provide that level of service, be that previously from Ross, or latterly from Anthony Josephson. The staff are friendly and welcoming, the service second to none and the clinicians are not only knowledgable, but take the time to explain issues in a comprehensive, but easy to understand manner. To put it bluntly, if I lived anywhere else, I’d still return there, they’re that good.

  • 5/5 Marion C. 1 year ago on Google
    Excellent Practise with exemplary high standards of care . State of The Art equipment which makes me feel confident in detecting any eye problems I may develop . I have been using this Opticians since it originally opened on the walkway up to Piccadilly Station 73/74 and am so glad I have never changed .Always feel very welcome and as if all the time in the world will be taken over my eye care .Thank you

  • 5/5 Terence C. 1 year ago on Google
    I had an eye test and prescribed new lenses, at this optician. As always, Mr Josephson and all the staff were very helpful and my needs were dealt with in a very professional manner.

  • 5/5 Calvin S. 1 year ago on Google
    Fantastic service! Accidentally damaged a perfect pair of Maui Jim's sunglasses with prescription. Rang M+J, found my previous order from 5 years ago, ordered a pair and got it replaced from US within a week! Perfect fit and prescription, no adjustments! Cannot get better service than that! Thank you very much!

  • 5/5 Car B. 1 year ago on Google
    The team at Haskell+Josephson are brilliant. I've been a client for a many years and would highly recommend them. In particular, Anthony and Megan are excellent, I would strongly recommend going to see them.

  • 5/5 Teresa W. 1 year ago on Google
    The service provided by Anthony and his team is outstanding. The level of expertise and professional care is of the highest quality.

  • 5/5 Elizabeth W. 1 year ago on Google
    I have been a customer of Maskell & Josephson for many years and have always found them to be very professional, caring and thoughtful in all the work that they have carried out with me. Their equipment is state of the art and I would highly recommend them to anyone looking for a top quality optician.

  • 5/5 Andrew N. 1 year ago on Google
    As a independent opticans they have a mutual respect for you and your eyesight using the very latest machinery available. Always putting you at ease and talking you through what the process will be. Excellent after care and professional service.

  • 5/5 shirley s. 11 months ago on Google
    I visited for a check up last week. The staff are always warm and friendly, informative about what they are doing and why. Very patient too. The shop and examination room are always spotlessly clean. Parking is a bit of an issue at present, but should improve as nearby building work is completed. All in all, it's always a pleasure to visit

  • 5/5 Newodat 1 year ago on Google
    Hands down the best opticians I’ve been to, staff are all lovely and very helpful, equipment is state of the art, payment plans are great value. I’ve seen Ben for my appointments and he’s been amazing. Really can’t recommend Maskell + Josephson enough.

  • 5/5 Karl M. 1 year ago on Google
    Excellent service. Ben does a great job of explaining options. I have ortho-k (overnight) lenses and they are amazing! Well kitted out practice with all the latest gadgets to ensure good eye health. Highly recommended.

  • 5/5 Charlotte T. 1 year ago on Google
    Excellent service. My daughter has ortho-k (overnight) lenses in Hong Kong, need to keep normal follow up at UK. Grateful, I have found out Maskell + Josephson a year ago. Mr Anthony patiently answered all my questions by email and Mr Benjamin checks my daughter's eyes carefully every time.

  • 5/5 Anjam R. 4 months ago on Google
    Recently attended for a corneal topography scan with Mr Josephson. The experience is one of the best I have ever had. From the layout and look of the facilities, the professional and courteous reception staff, to the very knowledgeable Mr Josephson who explained every option available, offered me the option to ask any questions I may have. All in all one of the most courteous and professional experiences I have ever had. I cannot recommend them enough. A heartfelt thank you to the team.

  • 5/5 Ian H. 5 months ago on Google
    I recently had the pleasure of attending a contact lens review appointment with Ben, and it was truly exceptional. From the moment I stepped into the clinic, Ben's friendly and welcoming manner immediately made me feel comfortable. Throughout the appointment, Ben showcased an impressive understanding of contact lenses, patiently addressing all my queries and providing valuable insights into the latest advancements in lens technology. His expertise was evident, making the entire experience informative and reassuring. What truly set Ben apart was his meticulous attention to detail. He took the time to assess my specific needs and lifestyle, ensuring that the recommended contact lenses not only matched my prescription but also aligned perfectly with my daily activities. Ben's dedication to personalized care made the appointment feel tailored to my unique requirements. The thorough examination left me confident in the recommendations provided. Ben's professionalism and commitment to delivering the best possible vision care experience were evident throughout the appointment. The seamless integration of advanced technology into the examination process highlighted the clinic's commitment to staying at the forefront of eye care. In addition to the outstanding service, the clinic itself exuded a clean and modern ambiance. The well-organized space and the friendly staff contributed to an overall positive atmosphere, making the appointment not only beneficial but also enjoyable. I left Ben's contact lens review appointment with a renewed sense of confidence in my eye care routine. The personalised approach, combined with Ben's expertise, has made me a loyal client. If you're searching for a top-notch eye care professional who goes above and beyond, I highly recommend scheduling an appointment with Ben. It's an investment in your eye health that you won't regret.

  • 5/5 Mandy M. 4 months ago on Google
    Absolutely bowled over with my new glasses and the level of customer service and attention to detail. From my initial appointment for a sight test, dropping in to get my current glasses adjusted, and collection of two new pairs today, in all my interactions with this practice they have gone above and beyond. I was lucky to have my father as my optician, and have spent a few years searching for a somewhere to equal his care and expertise with my eyes. So pleased to have finally found Maskell & Josephson and I will be recommending to everyone I know.

  • 5/5 Karen W. 5 months ago on Google
    Very efficient and friendly opticians. I attend annually for a visual field test and eye photos and they are always reliable in terms of booking, reminders and forwarding results to the consultant. The staff are extremely customer focused and personable

  • 5/5 Gwyneth B. 6 months ago on Google
    Excellent eye test with all the latest equipment, really happy knowing that my eyes are healthy. Friendly individual service in nice surroundings. Would always rather use an independent local business like this. No hard sell for new glasses but great advice. Good choice of frames if needed.

  • 5/5 Jayne P. 5 months ago on Google
    Excellent professional but personal service. I always feel totally confident in their hands and have been completely reassured in their care. Fabulous aftercare too following purchase of new spectacles.

  • 5/5 Ann B. 6 months ago on Google
    Maskell + Josephson are a fine example for small businesses. They respond to any query within a day. No hanging on the phone listening to green sleeves for 45 mins. The service for eyes and ears is second to none. The owners and practitioners are kind , considerate, and have the time and patience to explain all issues clearly. I travel an hour and a half to visit them, as I trust them implicitly. Thank you Team

  • 5/5 Mark F. 1 year ago on Google
    However pleased you are with your choice of frames, they must be comfortable and fit correctly, especially for those with complex prescriptions. When it comes to dispensing, Kelly is a perfectionist; no adjustment is too much trouble for her to ensure that both the comfort and fit are spot-on.

  • 5/5 Kerry B. 2 years ago on Google
    Excellent service from start to finish. Fantastic service and nothing was too much trouble. The team are highly skilled and very polite. Nothing was too much trouble. We are very fortunate to have such a brilliant facility in our community. Please support it.

  • 5/5 Angela H. 2 years ago on Google
    I recently went for my check up. Mr Josephson was excellent as always. Having had an eye operation around 15 years ago, I am always anxious in case a major problem arises. Mr Josephson is very thorough and reassuring. The equipment is totally amazing and I came away feeling very happy everything was in order.

  • 5/5 Malcolm 2 years ago on Google
    Excellent first class service would highly recommend so much better than the multi opticians on the high street Would never go anywhere also again!

  • 5/5 Andrew G. 2 years ago on Google
    Very skilful and comprehensive eye test. Managed to supply me with an emergency pair of glasses using my existing lenses when my old frame broke I'd recommend them without hesitation.

  • 5/5 Chrissie K. 2 years ago on Google
    Always a pleasure to visit. Their professionalism and the technology they have invested in really inspires confidence and the staff are very welcoming and helpful, especially Kenji.

  • 5/5 Thomas T. 2 years ago on Google
    Mr Josephson is an excellent optician,. The equipment is state of the art and detailed. The clinical examination is extremely thorough. Mr Josephson’s knowledge is outstanding and he applies this clinically in a superb way which he describes to the patient in great detail. I can strongly recommend the practice. Tom Taylor, MD, ChM, FRCS.

  • 5/5 Gillian B. 2 years ago on Google
    Consistent excellent service and advice. All the team at Maskell + Josephson are professional, thorough and helpful.

  • 5/5 Sadia T. 2 years ago on Google
    Our family practice, I seriously wish if I could rate them beyond 5 stars. Brilliant staff, from front desk to optometrists to choosing glasses/ sung glasses , everybody is there to make your work 10times easier, if in emergency, they will try best to accommodate you and satisfy you with their expertise, they’ve looked after my vision, the reason I still don’t need a prescription 😊

  • 5/5 Ifan E. 1 year ago on Google
    Visited today as I had an issue with contact lenses. They couldn’t of been more accommodating at Maskell + Josephson. Nothing was too much effort and they really helped me out. The lady on the front desk was really friendly and helpful. Thank you very much once again. Cannot recommend them enough!

  • 5/5 Tanya E. 2 years ago on Google
    Having seen the advertisement for dry eye specialists in the Lymm Life magazine. I made an appointment at the Altrincham opticians and went along with no hope really of ever getting to be able to open my eyes properly. I had been to Warrington Hospital. However, they don't have the machines that Maskell's have. I was just given drops. I saw Ben who thoroughly looked into my eyes and believe me they are really sore and severe dry eye. He gave me steroid eye drops which didn't work. I knew their were other options but he thought we would try steroids first. My next appointment was due. I returned and saw Ben who advised to try clear contacts. At first I thought we would not get them into my eyes. Ben actually put them in for me I was expecting a week or so to take effect they actually worked the same day. This is the first time I have been able to open my eyes properly in 2 years even though I have had dry eye for years. I can see without squinting. I felt absolutely calm when I walked out of the opticians that day. Ben is brilliant and so patient. I just feel so better especially going out into the sun was so hard. I would definitely recommend Maskell and Josephson to everyone. Due to the company being private they do a payment plan which is also brilliant. They have a shop in Warrington as well.

  • 5/5 Linda P. 2 years ago on Google
    Maskell’s was recommended to me, having been very dissatisfied with service received from another local optician. I was very impressed with the extensive tests carried out on my first visit by Ben, enabling a firm diagnosis. Also, the opportunity to set up an account was very worthwhile. I have confidence in them and therefore would willingly recommend them to anyone. Thank you.

  • 5/5 Slmon B. 2 years ago on Google
    Fantastic service from all the office staff when making appointment and answering enquiries prior to regular vision checks by Anthony. All clear received after numerous tests to ensure everything sight wise was in order. Clean bill of health, no pressure to change lenses or frames and everyone very happy.

  • 5/5 Matt G. 2 years ago on Google
    I wish I could rate this practice ONE MILLION stars. They're absolutely fantastic - I have been a patient for about the last seven years now and the service has always been 100% Anthony helped me with my application to obtain an aviation medical back in 2017. He is a very skilled optician as well as a friendly, personable guy. He has all the latest technology and, like everything in life, you get what you pay for. The front of house staff are also very welcoming & helpful. Retail-wise, the shop caters for a wide variety of budgets and lens options. It is a very impressive range indeed. Covid-19 mitigation... All great! They have these cool little UV boxes you can put your 'tried on' glasses into, which apparently sterilise any germs. They also have perspex screens and masks etc. You can definitely trust these guys to support & maintain your ocular health. Thanks again.

  • 5/5 Andy S. 2 years ago on Google
    I was never able to get fitted out properly for contact lenses by the two main high street shops but after seeing Graham at the Warrington branch and testing many free samples, I am now comfortable with my lenses. Great service from both Graham & Joan.

  • 5/5 Brian B. 5 months ago on Google
    Recently had annual eye review with Anthony which in my case included my contact lens.The eye equipment is first class. Using the very latest equipment is very reassuring and provides an excellent baseline for future examinations.It says something when I say I look forward to my annual examination as Anthony is aways so thoughtful and reassuring and manages to make an eye check up enjoyable! Many thanks

  • 5/5 Paul R. 1 year ago on Google
    I moved from my previous optician just over twelve months ago and, I can honestly say that I am really pleased that I did. Maskell + Josephson have provided me with first class help in alleviating a lot of the problems I had been having with dry eyes. The equipment that they have for testing and performing in depth investigations of your eyes is state of the art and gives you a lot of confidence that you are getting a very good examination. Along with knowing that you are getting a very good examination, I can also commend all of the staff for the excellent service and, I have no hesitation in recommending that you make your next eye examination appointment with Maskell + Josephson.

  • 5/5 André F. 2 years ago on Google
    Happy to have found an opticians with this quality of service, they have amazing technology you’ll feel welcome the second you walk through the door. Ben was great at explaining me what were my best contact lens options, and he made sure I fully understood everything.Their 12£ monthly subscription is really worth it my opinion. Best opticians I’ve ever been, thank you!


Call +44 161 941 6517 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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