Costa Coffee image

Costa Coffee

Cafe Coffee shop Coffee store

Counter-service coffee chain offering hot drinks, iced coolers, sweet snacks and sandwiches. People often mention coffee, staff, Costa, nice, drinks, service, good, latte,


Address

478 Wilbraham Rd, Chorlton-cum-Hardy, Manchester M21 9AQ, United Kingdom

Website

www.costa.co.uk

Contact

+44 333 003 5883

Price rating

$$ $$

Rating on Google Maps

4.10 (556 reviews)

Open on Google Maps

Working Hours

  • Friday: 7 am to 6 pm
  • Saturday: 7 am to 6 pm
  • Sunday: 8 am to 5 pm
  • Monday: 7 am to 6 pm
  • Tuesday: 7 am to 6 pm
  • Wednesday: 7 am to 6 pm
  • Thursday: 7 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: coffee (18) staff (17) Costa (12) nice (9) drinks (8) service (8) good (8) latte (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Fatima N. 1 year ago on Google
    Cozy and very nice location. Tasty coffee and very nice staff.
    3 people found this review helpful 👍

  • 1/5 Heet W. 2 years ago on Google
    The food and drink was ok, however the lady who served us with dark brown hair in a fringe, slim build with glasses, was horrible and seems to have attitude problems. She threw my drinks together in a hurry, then waved me off with her hand and turned her back. Then I asked could they bring the hot food over as I have a back fracture and my mother is unwell, they agreed. Then as I was on my way out with the drinks, she refused to bring the food over and dumped it on the counter shouting ‘there you go’ and turned away. I don’t know what her problem was. I don’t write reviews usually but being treated like a piece of dirt on the ground is not nice. I hope treating people the way she does makes her feel better about herself!
    2 people found this review helpful 👍

  • 4/5 Katerina Andrysova (. 6 months ago on Google
    This Costa provides stable steady regular great service; food is always good, coffee is always amazing. My only issue is some of the staff members REALLY seem like they absolutely don't want to be there and their service is always a bit... Off. I always feel like I am just annoying them by just asking for a coffee. It is only about two staff members and always the same ones, and their service is consistently unsatisfactory.
    2 people found this review helpful 👍

  • 3/5 Sonia H. 1 year ago on Google
    Lovely staff, prices are good, just could improve the cleaning of tables, chairs and in general.
    1 person found this review helpful 👍

  • 5/5 yvonne c. 3 years ago on Google
    Great. I now use a mobility scooter, and they allowed me inside to order my coffee while on it, and gave me any help I needed. Really nice girls and young man. Highly recommend them.
    1 person found this review helpful 👍

  • 1/5 Ella 2 years ago on Google
    This place was never the best but the service from the woman with the ginger hair was always brilliant. The other staff in here though are atrocious. I have never come across more unprofessional people. They seem to delight when the coffee machine breaks and they tell you no coffee at the door as soon as you walk in. If you say you are taking out you will inevitably have to ask again as they'll get this wrong. You feel like a burden to them. The woman I mention above is the only good thing about this place. With staff not on shift making porridge behind the counter whilst there is a queue of people waiting I think I'll get my coffee elsewhere. Costa, train your staff. If they're overworked, underpaid or understaffed then sort it out. But this is a shocking representation of the chain.
    1 person found this review helpful 👍

  • 5/5 Jacqui K. 10 months ago on Google
    Popped into Costa Coffee to collect my complimentary birthday cake on 11th June 2023. Whilst there I bought an iced caramel latte which was lovely. It was refreshing, not too sweet and much needed because it was a sunny hot day. Highly recommended!
    1 person found this review helpful 👍

  • 1/5 Mia S. 2 years ago on Google
    Cold drinks (strawberry iced infusion) were made with hot water without ice. Tasted like very weak cordial. Went back to complain and they just put ice in it.
    1 person found this review helpful 👍

  • 5/5 Olga L. 9 months ago on Google
    The coffee is amazing and the staff are always friendly

  • 5/5 Brenda S. 1 year ago on Google
    I to was very busy but staff worked hard & we were only waiting about 5-10 mins & food was hot

  • 5/5 Abi E. 10 months ago on Google
    that is me at costa i had a wonderful time and the drink were scrumptious 😋

  • 3/5 Lisa S. 1 year ago on Google
    Some tables could have done with a wipe as sticky/had crumbs on. Staff seem polite enough but didn't listen to the order very well.

  • 4/5 Dawn B. 11 months ago on Google
    I think this shop has recently changed hands. Coffee is okay, but I find it a bit hit and miss.

  • 5/5 Saiful C. 10 months ago on Google
    Good place for casual outings.... Do nice breakfast and drinks... 👍👍

  • 4/5 Sunil S. 1 year ago on Google
    Bought a hot chocolate but the person serving wasn't focused and closed the till without giving change

  • 5/5 Valerie M. 8 months ago on Google
    Great polite service though they did seem to be short of staff, tables were not clean but they were still very polite and accommodating. The iced whipped vanilla was nice, I wanted to go with something different and didn't disappoint. It is a cosy store

  • 1/5 Soran M. 8 months ago on Google
    I have been few times but always one lady is there with “lisa “she is ignoring me and the customers. She is very careless and every time I have to wait more than ten minutes to order, even in quite time she entertains herself with her friends and I am still waiting to order. She is very rude.

  • 5/5 Andrew B. 7 months ago on Google
    Coffee really hit the spot this morning, staff always friendly and helpful.

  • 5/5 Andrea G. 8 months ago on Google
    They have some vegan options, soya latte toast and jam.

  • 4/5 Magnus S. 4 months ago on Google
    Costa makes a decent cup of coffee and it's not super busy so a good place to meet friends or get some work done

  • 4/5 A G. 6 months ago on Google
    Good service and big portion sizes for drinks - Its a solid consistent know what you get in a good way Costa Coffee

  • 5/5 sally b. 2 years ago on Google
    Nice location for a cheeky latte,there are lots of foodie hubs opening and it's a nice village to wander around.

  • 5/5 Kevin B. 1 year ago on Google
    This is a small Costa in Corlton-cum-Hardy. Plenty of cosy seats and warm atmosphere with some outdoor seating. The coffee is usual Costa standard with a good dairy free milk decaf option. Can be busy and outside Covid times a little noisy from children coming with families.

  • 5/5 Faraji C. 2 years ago on Google
    would probably say that this place is a must for coffee lovers! The service was good and the variety of coffee served in the ambience was really pleasant. If you like coffee shops, this is a must-visit! Will be a classic again!

  • 5/5 emran a. 1 year ago on Google
    Staff are incredibly considerate, very friendly to my toddlers. Offered to carry my tray to my table. Which will always be a big deal to me.

  • 1/5 Russell C. 2 years ago on Google
    How some people like this place is beyond me! Open and close when they want, rude staff, dirty tables, slow service, expensive, surely Costa HQ can see this place has failed! It needs closing and a proper local coffee shop is needed urgently

  • 5/5 sharon f. 1 year ago on Google
    Cant beat a cup of Costa, latte is my favourite. Nice to have a local outlet near where I live, I much prefer it being made by a barista rather that out of a machine.

  • 1/5 Russell C. 2 years ago on Google
    AWFUL PLACE! Rude member of staff taking in chairs and tables nearly 2 hours before closing! Ordered a HOT CHOCOLATE its was warm and raw powder on the bottom! Never again! Costa is never consistent! Thank god we have starbucks!!

  • 2/5 Tan L. 1 year ago on Google
    They had customers arranging the display packages. One customer was sprawled over the display cabinet. I know they are regulars but for me it was off putting. No matter how well you know the staff or even if you are off duty staff there are other patrons

  • 5/5 Pauline S. 2 years ago on Google
    Called in here today & had a much needed latte coffee & something to eat. Service was good. Wasn't too busy so was served fairly quickly. Found a nice table by the window Just so nice to sit & enjoy my latte coffee!

  • 5/5 Davine F. 2 years ago on Google
    Friendly staff and brilliant craft shop next door!

  • 4/5 AGK1976 2 years ago on Google
    Decent coffee place I'm the Chorlt9n precinct. Quite small but the same Costa quality.

  • 5/5 S A. 3 years ago on Google
    Costa has re-opened after the national lockdown and have kicked off their 50p drinks to celebrate 50 years. Even if the app isn’t working you can still come down and show them you have it! Staff were lovely and were quick to make drinks. Everything socially distanced and you’re able to sit outside providing you check-in via track and trace.

  • 5/5 Ocean M. 2 years ago on Google
    Good food and coffee, I enjoy the limited edition festive drinks

  • 2/5 Ruth F. 2 years ago on Google
    Often very slow, even a small queue of four people takes fifteen minutes to clear. This can happen even in the middle of a week day afternoon. Just watched them give the wrong orders and not realise until the customers has left - tuna sandwich instead of cheese so let's hope no one had a fish allergy. I think they're under staffed and the staff seem a bit burnt out. Clean and tidy if you want to sit in.


Call +44 333 003 5883 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating

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