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Fortune Guest House

Hotel Hostel

😠 Besides that everything in this hostel is insanely gross and that I did not even get a normal blanked which made me very cold during the night, this wasn’t even the worst part. The worst part is the host, he is one of the worst persons I’ve ever met. One night, we were calmly brushing our teeth in t... People often mention room, kitchen, good, hostel, night, host, stay, clean, worst,


Address

R. Rosa Damasceno 10 2floor, 1900-396 Lisboa, Portugal

Website

www.hoteisdirect.com

Contact

+351 920 214 799

Price rating

$39/night

Rating on Google Maps

2.40 (95 reviews)

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Featured Reviews


Frequently mentioned in reviews: room (14) kitchen (10) good (9) hostel (8) night (7) host (7) stay (7) clean (7) worst (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Petr H. 1 year ago on Google • 36 reviews
    The only good thing is that service let us to check out early in the morning. Also the price was good. Night in the room was terrible and cold. Temperature dropped below 15°C. The walls were rotted. Very high humidity made our towels even more wet after the night than straight after showering. During the night we could hear anyone walking by the house. It makes me wonder why all the windows are still opened everywhere. The service started to tidy up the apartement after we arrived. Even he knew what time we were going to arrive at. We had fear to use the kitchen. At least the water in shower was hot. There was Free WiFi, which is great. We recommend to use public transport instead of walking to the airport. In an attached image there is a special kind of wall that lets the light from another room pass to your. When you forget keys from the room, you can knock on your neighbours and get to your room through the wall.
    2 people found this review helpful 👍

  • 1/5 Gerard van S. 1 year ago on Google • 11 reviews
    We chose this place for the low price but there is nothing about our visit to Lisbon that I regret more. Not only is the place much dirtier and broking than you see on the pictures, but also the host is the most rude person I have seen in Lisbon with no reflective capacity. In the middle of the night he woke us up because he was screaming to some other guests. Initially he was not even planning to apologize to any of us. He blames it to the fact that he has a hostel and does not have a lot of sleep but that is definitely not our problem and we should not suffer from that. We were really considering to switch hostels, but there was nothing affordable available in the area and we had already payed. Save yourself stress, frustration and sleepless nights by not going here.
    3 people found this review helpful 👍

  • 1/5 Gaia Mazzucchi (. 1 year ago on Google • 26 reviews
    ▪︎Very noisy (you can hear everybody in the rooms) ▪︎No heating system (I stayed in january, so it was so cold) ▪︎Useless kitchen (just a microwave and boiler, so no possibilities to cook) ▪︎Bad location, 45 min walk from the city center. However, the metro is just by the corner, and it is very convenient. I wouldn't recommend staying there even if the price seems cheap. The photos of the rooms, kitchen, and bathroom don't match the reality. Moreover, the owner is quite rude. It may be better to opt for a solution in the city center.
    2 people found this review helpful 👍

  • 1/5 Elias K. 1 year ago on Google
    Don't stay here! This is the worst hostel I ever had the displeasure of spending a night at. The hostel is falling apart and there are bed bugs in the beds. I was bitten all of over my body. I'm definitely never coming back to this place!
    3 people found this review helpful 👍

  • 1/5 Fernanda P. 1 year ago on Google • 4 reviews
    Terrible experience. The host insisted on us arriving punctual but then he didn't pick the door bell and made us wait for half am hour outside. Then we checked and found bed bugs so we decided to leave immediately, and the owner said we were lying and refused to make a refound. The kitchen was dirty as well.
    2 people found this review helpful 👍

  • 2/5 Muhammad W. 1 year ago on Google
    The room was too cold no heater. (Major problem) No items in kitchen to use for cooking. Room is not secure, the staff has key and enter in room without your permission and without your presence. if you have kids please ignore this place. Thanks
    2 people found this review helpful 👍

  • 1/5 Art P. 8 months ago on Google
    Bed bugs, no hygiene and bad smell of insecticide all over the place indicating the person knows they have a problem with insects. Owner lies in the face and declines responsibility or refund. Moreover, they send angry messages (see attachment). Stay away from this place and especially the owners. Also, I recommend all the people scammed there to report this to ASAE.
    1 person found this review helpful 👍

  • 1/5 Valeria M. 2 years ago on Google
    This hostel is a nightmare. I stay here 4 nights and the owner just cancel my reservation on booking so that I can’t do a review for them! Now I understand why they have 7 point rate on booking, because if you complain they don’t allow you to make a review. This accomodation was cold and humid, I asked to have a heater and the owner told me that he didn’t find any place to buy one because on Saturday the shops are closed, so ridiculous. Luckily my friend gave me a heater she had in her house so I could heat my room. Its very dirty, I moved the night tables and I found a lot of rubbish and used masks. The kitchen and the bathrooms were Disgusting.
    1 person found this review helpful 👍

  • 1/5 Vicente G. 1 year ago on Google
    Worst experience ever. The place stinks, host was very rude and aggressive. Room wasn't clean and the bed had hard pillows. DO NOT stay in this place
    1 person found this review helpful 👍

  • 1/5 Fatime H. 1 year ago on Google
    This is the worst hostel I’ve ever stayed in! Instead of a double bedroom with balcony we were put in a windowless 3 single bedded room which was dirty and I’ve got at least a hundred bed bug bites!!!!
    1 person found this review helpful 👍

  • 4/5 Joaquín Sastre G. 2 years ago on Google
    The place is quite nice and well placed for seeing Lisbon, close to the Metro. The room is a bit old, but the beds are comfortable and is so clean. The bathroom has so much space. The kitchen too, but has not so many things to use. The guy was so nice and responsible. In general is a good place to stay while you visit the city and to sleep in.

  • 5/5 eakubur r. 1 year ago on Google
    Very good guest House. We'll organised good cleaning good customer service and friendly staff . More of location is very good . Difently I will come back again .

  • 5/5 Abdullah Al S. 1 year ago on Google
    Best place ever. The host is very kind and helpful. I love this place. Definitely it will be my next destination if I ever visit Lisbon.

  • 3/5 Hellen K. 1 year ago on Google
    It is a simple but solid place to stay for fair money! + the staff was really friendly and helping + Location is nice, close the a park and metro/bus + beds were clean - kitchen was not allowed to use for cooking and also not well equipped - there was a strange (Kind of chemical unhealthy) smell in the room also in the main corridor

  • 3/5 daniel M. 2 years ago on Google
    (Translated by Google) Budget hostel, well located near the metro station that is two stops from the center. My recommendation is that if you can invest a little more money in accommodation, look at another with better facilities. At the entrance of the building are the garbage cans and this makes the entrance stink. The beds are not very comfortable, you cannot use the vitro as it is damaged, there are no common spaces, rooms with poor ventilation. (Original) Hostel económico, bien ubicado cerca de la parada de metro que está a dos paradas del centro. Mi recomendación es que si podéis invertir un poco más de dinero en el hospedaje miréis otro con mejores instalaciones. En la entrada del edificio están los cubos de basura y esto hace que la entrada apeste. Las camas no son muy cómodas , no se puede utilizar la vitro ya que está estropeada, no hay espacios comunes, habitaciónes con poca ventilación.

  • 1/5 Natalie K. 2 years ago on Google
    Booked here for two nights on the day of my arrival they sent me an e-mail asking me to cancel the booking as there was a problem with the room. They said I could cancel for free on booking.com (which was not true). When I didn’t cancel it, they texted me to go to another guest house ínstead which was absolutely horrible: fleas, dirty, no windows in room, smelly, sheets not washed, noisy.

  • 5/5 Zoe F. 2 years ago on Google
    Very nice. Yaqub is very friendly. Cheap and convenient. Very close to the airport.

  • 1/5 David B. 2 years ago on Google
    They have canceled my booking for any good reason...

  • 5/5 Maulik N. 2 years ago on Google
    Good place to stay, I stay with family. and hotel room clean, bathroom also. value of money...

  • 5/5 Salih E. 2 years ago on Google
    Everywhere was clean and smell nice. There was no noise between the rooms. Toilets and bathrooms clean and complete. In my opinion, maybe best hostel in the Lisbon. We will definitely come again... 🥳

  • 3/5 Ľuboš M. 2 years ago on Google
    Very good price and host was awesome. It's comfortable and clean. There is like open window in the room to the main vestibule so it's little bit noisy and without private. The walls are also very thin and you can hear your neighbors.

  • 1/5 Floris H. 1 year ago on Google • 1 review
    Besides that everything in this hostel is insanely gross and that I did not even get a normal blanked which made me very cold during the night, this wasn’t even the worst part. The worst part is the host, he is one of the worst persons I’ve ever met. One night, we were calmly brushing our teeth in the kitchen, which apparently was not allowed. Instead you should do it in the bathroom which is 20cm further, very logical???? Then the host started shouting at us and waking all the other guests. When we confronted him the next day, he refused to apologise and when we finally got an apology out of him, you just saw in his eyes he didn’t mean any of it. He is honestly one of the worst persons I’ve ever met.
    3 people found this review helpful 👍

  • 1/5 Anjum T. 5 months ago on Google • 1 review
    Very bad experience. No facility at all. Dirty and used bed sheets. The kitchen and toilet are dirty. Serving badly.
    1 person found this review helpful 👍


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