Miele Experience Center Lisboa image

Miele Experience Center Lisboa

Appliance store

😠 Very bad service. I am waiting 1.5months for dryer to be fix. Waist of money. I pay 1000euro for the dryer and it stop to work after 2.5years. Avoid this company.


Address

Av. do Forte 5, 2790-072 Carnaxide, Portugal

Website

www.miele.pt

Contact

+351 21 424 8100

Rating on Google Maps

4.00 (391 reviews)

Open on Google Maps

Working Hours

  • Monday: 10 am to 6 pm
  • Tuesday: 10 am to 6 pm
  • Wednesday: 10 am to 6 pm
  • Thursday: 10 am to 6 pm
  • Friday: 10 am to 6 pm
  • Saturday: 9 am to 1 pm
  • Sunday: Closed

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Malgorzata K. 1 year ago on Google
    Very bad service. I am waiting 1.5months for dryer to be fix. Waist of money. I pay 1000euro for the dryer and it stop to work after 2.5years. Avoid this company.
    6 people found this review helpful 👍

  • 1/5 AA A. 8 months ago on Google
    I have been waiting for almost half a month, and the dishwasher has been sitting in the middle of my kitchen doing nothing. During this period, I sent an email to ask about the progress, and the answer I got was ‘As i mentioned, i am not the responsible, neither i have authorization, to follow up complaints. To that you will have to apeal for a little bit more of patience, as you will be soon Contacted to discuss the finale of this’. And No email reply until now. 05.09.2023 I received a call saying that workers would come tomorrow to drill holes and install them at ten o'clock in the morning on the 6th, the same workers from before came and wanted to take away the machine. I immediately contacted the Míele company. They communicated with the workers and still said the same thing, requiring me to drill the holes by myself. He also said he understood the workers. I asked him can I know your work number and this call’s service number, He replied that he didn’t have a work number or service number. So I asked him his name but he immediately hung up the phone. As this situation I ended up letting the roofer cut the cabinet pipe hole for a minute to solve the issue. So a one-minute question is the most basic work that a worker can do. It took them half a month to finally choose to move the machine. And there has been no reply from the broken wall. Every step is riddled with problems, and it's rare to see such stupidity. No matter which company you choose, you only need to pay a little extra money to do this kind of work, instead of having to find another worker and install it by yourself!
    4 people found this review helpful 👍

  • 1/5 Rui V. 8 months ago on Google
    Definitely not worth the trouble. Overly expensive in comparison to other market leading brands.
    3 people found this review helpful 👍

  • 1/5 Alisa G D. 5 months ago on Google
    What an awful experience! I ordered 7 appliances for my new home. The order arrived and only 6 items were delivered. This was pointed out to Miele who then, many conversations and days later delivered the missing exhaust. When we started installing the kitchen we discovered that the microwave that was sent was missing a screen. I immediately brought this to the attention of the company who decided that trying to fix it at my cost was a good idea! Many fights and phone conversations later they finally agreed to replace their broken appliance. It has now been two weeks and I am still waiting. Emails ignored and no communication whatsoever! Save yourself the trouble and order from elsewhere!
    1 person found this review helpful 👍

  • 5/5 Wayne B. 2 years ago on Google
    Great to see all the products in use

  • 5/5 Tarek J. 2 years ago on Google
    Cool stuff for home

  • 4/5 Ilidio A. 1 year ago on Google
    Nice place

  • 3/5 crralberto 1 year ago on Google
    Regular

  • 5/5 Amorim F. F. 4 years ago on Google
    Made in Germany - The best!

  • 5/5 Rui T. 2 years ago on Google
    Premium that for sure.

  • 5/5 Pedro N. 5 years ago on Google
    Mm

  • 4/5 Paulo L. 1 year ago on Google
    Normal

  • 5/5 Jav M. 5 months ago on Google
    Good


Call +351 21 424 8100 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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