3/5 Le K. 2 years ago on Google
Hi
everyone,
I
put
low
the
appraisal
to
get
the
owner's
attention.
I
have
been
coming
to
your
hotel
for
a
year
now,
few
times.
And
always
staying
in
rooms
on
the
third,
second
floor.
But
yesterday
I
stayed
in
a
room
on
the
ground
floor
101.
Great
views
of
the
garden
and
easy
access
to
the
pool.
But!!
The
room
needs
renovation,
everywhere
there
is
mold
covered
with
paint,
everywhere
there
are
drips
from
rain,
and
the
headrest
of
the
bed
is
swollen
from
this.
It
is
unpleasant
and
scary
to
sleep.
I
couldn't
sleep
all
night
yesterday.
Many
big
spiders,
many
beetles,
and
there
were
cockroaches.
I
no
longer
pay
attention
to
ants.
I
understand
that
we
live
in
the
tropics,
but
the
rooms
need
to
be
infected.
But
most
of
all
I
was
outraged
by
the
behavior
of
the
staff
(the
person
who
answered
me
on
the
phone).
This
person
told
me
that
I
was
the
only
one
complaining.
What
it
is?
We
are
adults
or
children
in
the
sandbox
who
shout
"is
it
your
fault,
not
me
??"
Everything
happens
for
the
first
time
in
life.
Some
of
the
guests
do
not
complain
and
are
silent,
I
am
the
one
who
is
silent.
I
do
not
keep
quiet!
Because
I
work
in
tourism
and
I
have
a
travel
agency
and
my
clients
listen
to
me.
And
I
hope
that
when
the
time
is
good
for
Bali,
you
will
renovate
the
room
and
have
a
meeting
with
the
staff
about
what
to
tell
guests
and
what
not.
I'm
a
guest!
I
have
brought
many
friends
to
you
and
I
recommend
your
hotel
to
everyone.
I
have
no
reason
to
make
up
bad
room
stories.
Just
accept
the
guest's
complaints,
do
not
argue
with
him
and
then
make
such
a
face
as
"we
are
glad
that
you
are
leaving."
The
most
important
thing
is
that
the
guest
comes
back
and
recommends
you.
I
like
your
hotel,
so
I
won't
put
all
the
photos
I
took
yesterday.
I
just
advise
everyone
to
take
the
second
and
third
floor.
Because
the
hotel
has
a
beautiful
garden,
pool
and
lagoon.
I
hope
you
understand
me.
I
will
be
back,
but
I
want
my
favorite
hotel
not
to
deteriorate.
See
you
soon.
Thank
you๐๐
3 people found this review helpful ๐