The boat trip was good. It is not a luxury boat but its a safe boat. Im a bit confused about the comments below because you go to indonesia on a vacation and you expect a boat transfer that meets the quality standards in europe or usa. If you have problems with the safety or the fact you have stand in the water before and after leaving the boat. Then maybe you have to consider to avoid traveling to asia

Fast boat with lifevests under every sitting place... Small fast boat, it is need to be said... Be sure it won't be a nice trip. Remember that you go through open sea, even ocean, so even during fine weather you should have a strong stomach and nervous. Wear sandals or flippers and shorts. I do not want it to happen again... maybe in a few years, when I forget...

We bought an open ticket with them from Gili to Lembongan, we confirmed our departure date more than 24h in advance as requested, the boat never came... When we called Sea Express to understand what was going on, the woman on the phone was rude and disrespectful, no solution whatsoever was offered. We had to buy a last minute ticket with another company... Very bad experience, shameful customer service! Book with another company for these kind of trips, there are many out there and much more professional!

If I could give 0 that would be the score! Total cowboys Do Not use this service if u value your like. Overcrowded! Luggage arrived Wet! Boat ran out of fuel! Crew really didn't look like the knew what they were doing . Terrifing trip was 2 hours of hell! Use Gilly Getaway!

(Translated by Google) Scammers! They sell more tickets than they can and then those who don't enter send them to Padang Bai and make you lose all day! They are not responsible for the time they make you lose and they tell you lies all the time so that you agree to go to Padang Bai and then you cannot claim in person. (Original) Estafadores! Venden más tickets de los que pueden y luego a los que no entran los mandan a Padang Bai y te hacen perder todo el día! No se hacen responsables por el tiempo que te hacen perder y te dicen mentiras todo el tiempo para que aceptes ir a padang bai y luego no puedas reclamar en persona.

Scam company, probably out of business.

Good service, boat is too small to sit on top. So unfortunately my children got sick, as they always do in the car or boatbut setting outside would help.

We read the review after opting for this fast boat service and we were very scared. We have just arrived to Gili Air and the journey was great. Not a single problem, they have a new boat, luggage are in the hold so nothing is getting wet, I'm very very sensitive to sea sickness and I didn't feel bad. We paid 1.230.000 rp for a shuttle from Amed to Padang Bai, then ticket to Gili and open return. Just toilets are disgusting inside the boat, otherwise it was alright Only 4 stars because of the time you spend in the boat to go to Gili air. Expect 2 hours and a half.

(Translated by Google) Horrible / bad behavior / advice to those who have seasickness / an hour 15 instead of 40 minutes. I was amazed to see the difference between the tripadvisor rating and that of google. When we look at the latest reviews we understand right away. We bought the 175,000 tickets for info and so that you can negotiate if you ever decide to go. We actually come to pick you up at your hotel (ours was not far away). Then we ask you for your passports without explaining why, we spread your bags on a blue tarpaulin and they carry them around in the boat anyway. 35 minutes after making us wait feet in the water in a scorching heat we are asked to board. This is where the horror journey begins: rough seas, horrible driving where you hit the waves head on. It bangs, it stirs, some vomit, those at the bottom are brought back to the front because soaked by the waves rising high. The journey drags him several tens of minutes late which would not be so annoying in normal times, but which when you have seasickness, that you are tense, that there is no air and the sun bangs on the head, may seem long ... very long. The "driver" has fun with the gourvernail, does not look behind and sinks right into the waves in the most total indifference. We end up reaching the mainland (we did not start Gili T so the first on the way to the islands) and there they "park" ahead and you have to walk on the side of the boat and jump in the water. The retribution of the bags is done correctly. You will understand, I do not recommend the company or the principle of speed boat. (Original) Horrible / mauvaise conduite/ avis à ceux qui ont le mal de mer / une heure 15 au lieu de 40 minutes. J'étais étonnée de voir le différentiel entre la note tripadvisor et celle de google. Quand on regarde les derniers avis on comprend tout de suite. On a acheté les billets 175 000 pour info et pour que vous puissiez négocier si jamais vous décidez tout de même d'y aller. On vient effectivement vous récupérer à votre hotel (le notre n'était pas très loin). Ensuite on vous demande vos passeports sans vous expliquer pourquoi, on étale vos sacs sur une bache bleue et ils les trimballent n'importe comment dans le bateau. 35 minutes après nous avoir fait attendre pieds dans l'eau sous une chaleur torride on nous demande d'embarquer. C'est là que le trajet de l'horreur commence : mer agitée, conduite horrible où on heurte les vagues de plein fouet. Ça tape, ça remue, certains vomissent, ceux au fond sont rappatriés à l'avant car trempés par les vagues qui montent haut. Le trajet lui s'éternise de plusieurs dizaines de minute de retard ce qui ne serait pas si gênant en temps normal, mais qui quand on a le mal de mer, qu'on est crispé, qu'il n'y a pas d'air et que le soleil tape en plein sur la tête, peut paraitre long..très long. Le "chauffeur" s'amuse avec le gourvernail, ne regarde pas derrière et fonce en plein dans les vagues dans l'indifférence la plus totale. On finit par atteindre la terre ferme (on commençait pas Gili T donc la première sur le chemin des îles) et là ils se "gare" en avant et vous devez donc marcher sur le côté du bateau et sauter dans l'eau. La rétribution des sacs elle se fait correctement. Vous l'aurez compris, je ne recommande ni la compagnie ni le principe de speed boat.

(Translated by Google) Lots of marine life, diving equipment in good condition, a lot of visibility there is a wreck of more than 100 meters less than 25 meters deep. Safe place to dive. (Original) Mucha vida marina, equipo de buceo en buen estado, mucha visibilidad hay un pecio de mas de 100 metros a menos de 25 metros de profundidad.Lugar seguro para bucear.

(Translated by Google) The view is good (Original) View nya bagus

Good fast trip from Gili Air to Amed, drop off at hotel included. Boat was ok with lifevests under the benches. Captain adjusted speed to reduce bouncing. Good fastboat company!

It was terrible! Never again!!

(Translated by Google) Do not book with this company. It's a scam. We paid 3 times the price. (Original) Ne réserver pas avec cette compagnie. C’est une arnaque. Nous avons payé 3 fois le prix.

(Translated by Google) Shameful service, We bought the ticket with more than three months and the boat did not even show up ... nobody knew anything and they did not pick up the phone. We had to buy another ticket to return from Gili T. Scammers (Original) Vergonzoso el servicio, Compramos el billete con mas de tres meses y el barco ni siquera se presentó..nadie sabía nada y no cogían el teléfono. Tuvimos que comprar otro billete para volver de Gili T. Estafadores

(Translated by Google) A boat ride to Gili Islands. Reservations can be made on the Internet website. If you enter your hotel address at the time of booking, you will be picked up from the hotel. (Original) Gili섬 가는 배 타는 곳. 인터넷 홈페이지에서 예약가능. 예약시 호텔 주소 입력하면 호텔 픽업 옴.

(Translated by Google) Fast clean, punctual and secure. No complaints. (Original) Rapide propre, ponctuel et sécurisant. Rien à redire.

(Translated by Google) Warning. Company that went bankrupt. Does not exist anymore. You will be redirected to the competing companies. Bankeroute company. Do not booking! (Original) Attention. Compagnie qui a fait faillite. N'existe plus. Vous serez redirige vers les compagnies concurrentes. Bankeroute company. Do not booking !

Very bad boat company. Expensive, very badly organized: they picked up at the hotel with more than one hour late and dropped us quite far from the harbour (we needed to take another taxi to go there), we waited 3 hours to get a boat that finally wasn'nt a sea express boat (they do surbooking so you are not sure to have a seat, after a long waiting, if you insist, they will put you in the next boat, without considering the company name). The boat did not drop us at a harbour but on a beach where there was no taxi and for the people from another company like us who have been added in the boat last minute to fill it, no solution and no taxi to go to the hotel whereas the taxi to go to the hotel was in the "package" that we paid for. Besides all of this, the staff where absolutely not polite and helpfull... One advice: book the boat with your hotel and make sure you have a taxi and not a suttle boat.

Amed to Gili

Not recommendable. After boarding and setting off one of the three engines didn't start and we had to go back and wait 4 hours for spare parts to repair it. Can happen.... Instead of the promised 40 min it took us 1,30 hours to Gili Trawangan, and to top it all off, When we at least reached our hotel in the late afternoon instead of before noon we found one of our suitcases soaking wet inside and outside, cause it was not covered during the ride. At least the Tablet is still working, rest will dry... But a unnecessary nuisance nevertheless.. Management didn't Show up in Amed, during our 4 hour wait for fixing the boat, to clear the situation, but send a young woman who apologized and threw a round of drinks, "but no Bintang pls, only water or juice....." Nice compensation for a wasted day and paid sum of 300000 Irp per Person......