5/5 Julia Y. 2 years ago on Google
Stayed
there
for
two
nights
before
the
pandemic.
The
services
and
the
rooms
were
impeccable.
As
soon
as
we
arrived
in
front
of
the
hotel
gate,
one
of
the
bell
boys
came
right
to
us
to
open
the
taxi
door
and
inquired
politely
to
give
him
permission
of
taking
care
of
our
luggage.
We
were
escorted
by
the
lobby
ambassador
to
the
check-in
counter,
a
flawless
arrival
experience.
The
hotel
was
new
as
some
of
the
facilities
were
not
fully
open
to
the
public.
That
didn’t
bother
us
since
we
had
planned
to
spend
most
of
our
time
in
the
city.
My
parents
and
my
sister
were
surprised
by
the
room
arrangement,
in
a
positive
way.
The
rooms
were
conveniently
adjacent
to
each
other
with
a
connecting
walk-in
wardrobe
to
enter
another
room.
This
design
provided
not
only
a
sense
of
intimacy
for
the
family
but
decent
privacy
that
we
all
required.
It
gets
better
with
an
upgraded
city
view
that
allowed
first-timers
like
us
to
immerse
and
enjoy.
We
appreciated
such
a
thoughtful
arrangement
from
the
localhost.
After
a
productive
day
sightseeing
in
the
city,
we
came
back
only
to
find
out
another
surprise,
a
plate
of
local
treats
written
with
chocolate
syrup
saying
“Happy
Chinese
New
Year.
Please
enjoy
our
version's
of
moon
cakes.”
The
gesture
from
the
staff
was
unexpected
in
which
we
didn’t
mention
to
them
that
it
was
actually
our
new
year.
What
a
perfect
way
to
end
our
day.
The
human
touch,
the
little
things,
and
the
smiles
matter.
No
matter
how
far
away
we
were
from
home,
it
was
the
genuine
Jordanian
hospitality
that
connected
us
to
the
place
and
made
us
feel
at
ease.
Fairmont
did
turn
the
moment
into
memories
just
like
the
brand
slogan
said.
Thank
you
for
giving
me
a
story
to
share.
The
only
downside
was
that
we
didn’t
get
to
stay
longer.