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  • 1/5 Ahmed H. 2 years ago on Google
    One of the worst experiences I have ever had in my life. The staff is not only declining to help others but they are not polite as well. With exception of the lounges, they are treating passengers in a very condescending manner. Basic human respect and manners are absolutely lacking there! Be careful, check in desks don't open until only two hours before departure leaving you distracted and in a hurry. Not to mention, making you obligated to wait in long queues and wasting more time. It is a very frustrating experience there, I would avoid it at all costs in the future! Zero stars if possible!
    19 people found this review helpful 👍

  • 3/5 Sunset L. 2 years ago on Google
    An airport with a lot of control... come in advance if they don't want to miss any flights. They check everything, if you bring solid things they can take them away from you! The girls' bathrooms are clean. They have a bus that is cheap and not bad, it takes them to the different circles it is better that a taxi is when leaving the airport. Don't change money at the airport they give you a bad change. Near the central market in a corner they can make a good change.
    7 people found this review helpful 👍

  • 2/5 Ross M. 1 year ago on Google
    Absolute madness on entry to baggage and passport control. Hardly any barriers and everyone pushes in. Fast track is worth 5JD. Business class lounge is okay, grateful for the space, but not business class quality. Shopping area is okay. Worth reaching your gate to find peace and quiet before the crowd reaches the gate.
    6 people found this review helpful 👍

  • 5/5 Ήάηάη Ή. ζάίδάη, MBA. M. 1 year ago on Google
    The customer services is amazing, incredible. Very clean and easy airport. You won't be lost. Many people around are willing to help. It is huge and has everything needed for travelers. I love the markets and perfumes. The whole airport smells amazing! 😃😃🙏
    6 people found this review helpful 👍

  • 5/5 Easy A. 2 years ago on Google
    The airport is well-organized. There are weights scales, you can measure your bags before checking in. The food court is close to the gates with a variety of options and delicious restaurants. One more advantage, you can hear the flights call from the duty-free area, and this is a huge advantage compared to other airports.
    5 people found this review helpful 👍

  • 1/5 hana s. 3 years ago on Google
    I’ve traveled so many times however where ever I go this airport will be one of the worst airports I have ever seen in my life. I understand that the waiting process is long that is totally fine I will never complain about long lines, waiting process and security checks, that happens in every airport but The amount of rudeness and disrespect that the airport staff has it’s unreal. This airport just gives Jordan it self a bad reputation and I will never never never fly over this airport nor use the royal Jordanian airlines because one of the worst ever honestly just save your money and time and fly over a different airport because you will not understand what I mean till you try it your self. By the way this is the 3rd time I land in Jordan and every time it gets worst it’s not a one time thing some days people have bad days but this have been a three time experience and I will just simply never land there anymore
    4 people found this review helpful 👍

  • 4/5 Saed S. 1 year ago on Google
    It always feels great going to the airport. It is really well organized although the parking fees are not that reasonable. The food court is good and near flight gates.. The duty-free area is relatively small compared to other international airports
    4 people found this review helpful 👍

  • 5/5 Travis D. 2 years ago on Google
    I personally had no issues at all with this airport. Everything went smoothly. It's big, it's clean, it's effecient. Yes, security is tight at the airport, you might be asked multiple times to show passports or to see what's in your bag. Duty free is great and has a whole bunch of goodies, even some local delicacies like dates. Overall an awesome airport.
    4 people found this review helpful 👍

  • 4/5 Alex D. 1 year ago on Google
    I Came for medical treatment here in Jordan 🇯🇴 with my sister in law it’s gone very smoothly.The customer services is amazing, incredible. Very clean and easy airport. You won't be lost. Many people around are willing to help. The food court is good and near flight gates.. The duty-free area is relatively small compared to other international airports. It will be an wonderful experience if you pass through this airport. I’m happy to promote this airport to the world. Good to be here always.
    3 people found this review helpful 👍

  • 4/5 Zawar H. 2 years ago on Google
    Nice place. Good waiting area. Pick and drop is good with private taxis or buses. You can catch international flights from here. so safe, secure and accessble place to visit with kids and families. management and staff is so responsive.
    3 people found this review helpful 👍

  • 4/5 عبدالله A. 1 year ago on Google
    A medium size airport. Nice architecture. All services and facilities are there. Clear signs everywhere. Friendly and helpful staff. At times, and due to size of the airport, it can be very congested. Make sure you are there early. Good security standards, be prepared to be stopped several times and keep your documents readily available. Restaurants, Cafe's, lounges, pharmacies, gift shops, souvenir shops, local delicacies, duty free, ATM's are available. Airport authorities must pay more attention to toilets hygiene and NO SMOKING violations.
    3 people found this review helpful 👍

  • 1/5 Maris M. 2 years ago on Google
    Terrible attention, it is incredible that they asked me for a Green Card on departure (I am Guatemalan with an American visa) and it turns out that I could not leave because they do not even know where GUATEMALA is !! Although I showed the name and the map that appears in the passport, all the staff do not speak English 😳 of said that it is an international airport. Of course, the cordiality of the population is far from 100% of the airport staff and Turkish aerlines.
    3 people found this review helpful 👍

  • 4/5 Erik S. 2 years ago on Google
    Very spacious and clean airport. The architecture is beautiful. The bathrooms are nice and clean. There aren’t as many restaurants as I hoped, but there is a selection.
    2 people found this review helpful 👍

  • 5/5 Kamal H. 9 months ago on Google
    Amman airport offers a great travel experience. It's spacious, providing ample room for travelers, and the wait times are generally short, making the process efficient. The airport staff is friendly, and the facilities are well-maintained. With a good selection of amenities, including dining options and shopping, it caters well to passengers during layovers. Overall, Amman airport is a highly recommended travel hub for those flying to or from the region.
    2 people found this review helpful 👍

  • 5/5 Manoj K. 9 months ago on Google
    Amman International Airport's building is an architectural marvel. Its modern design and spacious layout create a welcoming and comfortable atmosphere for travelers. The ample natural light and well-planned facilities make navigation effortless. From the moment I stepped inside, I felt at ease, and the airport's efficiency ensured a stress-free and enjoyable travel experience. Highly recommended for anyone passing through Amman!
    2 people found this review helpful 👍

  • 5/5 Fahd Batayneh فهد �. 7 months ago on Google
    This is one of 3 airports in Jordan, but by far the largest airport. This is the main hub of Royal Jordanian (RJ), the national carrier of Jordan. The airport itself was open in 2013, thus making it a relatively new airport. The airport is well organized, well maintained, has plenty of restaurants, shops, and restrooms. They also have 3 lounges.
    2 people found this review helpful 👍

  • 2/5 Geoffrey L. 6 months ago on Google
    (Departure) Poor signage right from the first door you enter the airport. You will see in the pictures I posted. You have to enter a security check before you go to your airline check in counter. And they ask you why you have liquid more than 100 ml. (That is for check in luggage, stupid) Then Royal Jordanian airline check encounter, SUPERIOR SERVICE. Then you go through the second security check. After we put everything on the belt, including cell phone and watches. He asked me to remove my necklace without giving me a tray. Then I told him I will not put my necklace just on the belt. Finally his colleague give me a tray so that I can put it on and go. I know security is very important. Rules are here to protect me. But they forgot if I know every procedure but now I'm doing their job already. They need to be patient and explain to tourists.
    2 people found this review helpful 👍

  • 4/5 Amgad B. 1 year ago on Google
    Nice airport and so big. Very clean and wide. Fast service. It can take lots of plans at the same time. Well done. Please keep it in shape as it is a great welcome to your lovely country.
    1 person found this review helpful 👍

  • 5/5 Andrew O. 2 years ago on Google
    One of the best airport I flight to, very organised and quick in addition to having a perfect VIP lounge. The PCR test queue is managed very well the whole process did not take more than 5 mins and the results was sent to me in 4 hours after I left the airport.
    1 person found this review helpful 👍

  • 5/5 Hammam Q. 2 years ago on Google
    ‏This is the best airport in the region, and we Jordanians didn't choose anyone else to travel around the world. Queen Alia Airport has featured cleanliness, arrangements, and smooth procedures, in addition to the presence of security around the clock, which makes you feel comfortable and safe in this place. Whisper: Don't look for any other airport because this is our only airport in Jordan 🤫
    1 person found this review helpful 👍

  • 5/5 Talal A. 3 years ago on Google
    (Translated by Google) Queen Alia Airport is one of the wonderful and beautiful airports And even more so, smooth clearance procedures Thanks to everyone at the airport. (Original) مطار الملكة عليا من المطارات الرائعه والجميلة واكثر من ذلك سلاسة تخليص الإجراءات شكرا لكل العاملين في المطار.
    1 person found this review helpful 👍

  • 1/5 Flower S. 2 years ago on Google
    Awful experience. People working here seems to be very unhelpful and bad manners opposite at the rest of the country. They made us board our flight 1 hour early, just to stay standing on a corridor. No security distance. No reason to do it at all. Awful way to leave the country.
    1 person found this review helpful 👍

  • 5/5 Haneen I. 2 years ago on Google
    I have all the special memories and present joyful moments in this airport, one of the best airports I have seen in the world, well organized, well managed, very helpful staff , friendly and at your service, they are all professional and well trained. I’m happy to promote this airport to the world. Good to be here always.
    1 person found this review helpful 👍

  • 3/5 Fz R. 1 year ago on Google
    Memorable airport, but for the wrong reasons unfortunately. Generally poorly maintained and quite dirty in areas that ought to cleaned, such as bathrooms. Cigarettes buds thrown everywhere, despite no smoking signs! The filth was a little more shocking considering the airport was completely empty! A large part of the airport had no cooling, despite it being mid June. Plenty of sweaty faces. The entire lounge floor is lit like a Chinese restaurant, which sounds like a cool concept, but just added to the dullness. The staff I interacted with was helpful, I must say. I didn't get a sense of being 'given service' anywhere, but my requests were addressed relatively efficiently. Everyone is clearly their own boss ;) Though the airport has signs and announcements requesting masks, no one seen wearing one, including any of the airport employees :D But hey, #freewifi innit?!
    1 person found this review helpful 👍

  • 3/5 Rasheb Z. 3 years ago on Google
    A sufficient airstrip is small and needs no larger than that
    1 person found this review helpful 👍

  • 5/5 S . N. 10 months ago on Google
    I think it is one of the most beautiful airports in the world. The place was very crowded but beautifully organized. And the staff were very helpful, and the public There were very organized and friendly, and their dealings with people was wonderful, The organization of garages and parking spaces was excellent, making your transportation to and from it very easy. It was a very successful visit
    1 person found this review helpful 👍

  • 5/5 Ales T. 8 months ago on Google
    Simple and modern international airports as people know around the whole world. The facility is very well, and the people are nice and friendly🤩 Everything is easy to reach and no need to be worry before your departure. The staff works perfectly well and they are happy to help you at any time. Thank you ✌️
    1 person found this review helpful 👍

  • 5/5 Chinthaka G. 8 months ago on Google
    "Queen Alia International Airport in Jordan is a true gem among airports! From the moment I arrived, I was impressed by its modern facilities, efficient services, and seamless navigation. The airport's cleanliness and spaciousness created a comfortable environment for travelers. The staff members were incredibly helpful and courteous, making the entire process of checking in and going through security a breeze. I also loved the variety of dining and shopping options available, providing a great way to pass the time before my flight. Queen Alia Airport truly sets the standard for an excellent travel experience, and I wouldn't hesitate to recommend it to anyone flying to or through Jordan."
    1 person found this review helpful 👍

  • 5/5 Yarob B. 2 years ago on Google
    Qween Alia International Airport in Amman, Jordan is a Masterpiece of famous Architect Norman Foster. It is also a successful example of Public Private Partnership in developing and operating transport infrastructure.

  • 5/5 Shafiq Q. 3 years ago on Google
    (Translated by Google) Featured airport (Original) مطار مميز

  • 5/5 Philippe Mayer (. 2 years ago on Google
    Very nice and clean airport. As a tourist you should treat everyone with respect they deserve. If you show that everything goes fine. Beware of the "luggage services" outside the airport. It's not part of the services the airport provides. They are locals which require a small payment of 1-5 JD depending how you like the service they provided.

  • 5/5 Osama A. 2 years ago on Google
    A wonderful, beautiful and clean airport, and every time it changes and improves for the better and new services are added. The architectural details are very beautiful, but the ceilings must be painted to become more beautiful than the concrete color. There are many restaurants and many and varied options to satisfy all tastes, there is more than one lounge to relax and there are many distinctive services and access to them By credit card, not only for business passengers،the staff is good and friendly .the picture many time and many years

  • 5/5 Abeer A. 3 years ago on Google
    👍👍👍

  • 5/5 Jeyaram P. 3 years ago on Google
    Great..

  • 4/5 اسامه �. 3 years ago on Google
    (Translated by Google) Wonderful (Original) رائع

  • 4/5 Marwan S. 2 years ago on Google
    Fast in n out Prayer rooms are still closed.

  • 4/5 Minch 2 years ago on Google
    Good waiting area Clean washrooms. Many stores to shop around while waiting. Has a lot of sim card outlets. Even car rental outlets. Has a shuttle for North and South bus stations in Amman. Better take shuttles than local taxi. They scam you.

  • 5/5 Irfan Ullah K. 1 year ago on Google
    It will be an wonderful experience if you pass through this airport. It’s clean tidy and beautiful. Most importantly- airport staff are very generous and humble .

  • 5/5 Assad K. 9 months ago on Google
    After four decades nature gave me a chance to transit through this airport. It was too early in the morning otherwise I wanted to talk to my mom and tell her that this is the place you brought me in when I was less than two years old, such a nice place to be all though small but great people to talk to really nice options of gifts as well as food to choose from. Although I had not slept, but it was so so nice to be walking around in the airport.

  • 4/5 Ivan C. 9 months ago on Google
    Wow! This airport is an architectural marvel, absolutely breathtaking. The use of concrete was a great choice, and the overall design is impressive. Additionally, the airport is very clean and easy to navigate. However, during my experience, I encountered an issue with the security guards who check your bags. It appeared that they were targeting tourists without any particular reason and confiscating items from them. Please be aware!

  • 4/5 F D. 9 months ago on Google
    Nice and clean airport in Jordan. The walk from the plane to the passports checks was pretty straightforward, once there it took us a bit to understand which side to go to. If you already have a Jordan pass they will check this and you will then move to the passport check, if you don't have a pass you can buy one here. The passport check was incredibly slow as there was only one worker for 50+ people. The officer will ask you the name of the hotel you will stay in. Lagguage collection was quick.

  • 5/5 Ed S. 11 months ago on Google
    Amazing airport experience! Amman airport is incredibly clean, safe and efficient, making for a stress-free travel experience. The duty free shops offer a great variety of products and the dining options are delicious. As a frequent flyer, I particularly enjoyed the top-notch business lounge which offered a wide selection of hot meals, beer and cocktails. The airport has clean modern architecture with modern up to date facilities and all signages are in clear dual language. Highly recommended!

  • 5/5 justin w. 7 months ago on Google
    Beautiful airport. It’s clean and efficient. Even though they have more security checkpoint than other countries we seem to get through quicker than most airports I’ve been to.

  • 3/5 Ramesh K. 7 months ago on Google
    Not comparable to other international airports either in the region or globally. Not very user friendly for the first time traveller. If you are trying to exchange currency, the one inside the airport was giving a better rate... realised only after coming out. Local SIMs available immediately on exit from the airport gates.

  • 5/5 Donna N. 6 months ago on Google
    Excellent airport, very well organised with friendly staff. Stress free check in today, and the Blue Fig cafe and bar was amazing.! Loved it.

  • 5/5 Zaid A. 3 years ago on Google
    (Translated by Google) Beautiful and orderly (Original) جميل ومنظم

  • 4/5 معتصم �. 3 years ago on Google
    (Translated by Google) Very good staff, nice handling, quick and orderly procedures, (Original) جيد جداً والتعامل لطيف من العاملين والإجراءات سريعة ومنظمة،

  • 5/5 Sebastian R. 3 years ago on Google
    Welcome to Jordan

  • 5/5 Ali I. 3 years ago on Google
    New starting again

  • 5/5 Anas A. 3 years ago on Google
    (Translated by Google) thank you (Original) شكرا الكم

  • 4/5 Ghassan A. 3 years ago on Google
    Our was good

  • 3/5 Suhaib J. 3 years ago on Google
    A serious problem in luggage...

  • 5/5 marwan a. 3 years ago on Google
    Nice people wonderful service

  • 4/5 Fatima K. 3 years ago on Google
    (Translated by Google) The airport is always glittering and one of the most beautiful airports in the Arab world, but I wish it was in coordination with regard to the platform, in the event that you are absent or activated, send messages to the people who are in custody and tell them what the travel procedures are in the circumstances of Corona (Original) المطار دايما متألق ومن أجمل مطارات الوطن العربي، بس يا ريت يكون في تنسيق بخصوص المنصه، في حال التغت أو تفعّلت ابعتو مسجات للناس الحاجزين خبروهم شو إجراءات السفر بظروف كورونا

  • 1/5 Samer S. 3 years ago on Google
    (Translated by Google) There are no specific dates (Original) مافي مواعيد محدده

  • 5/5 KHALED A. 3 years ago on Google
    (Translated by Google) The best airport ... and a thousand greetings to the government of Jordan, the king and the people, for such an arrangement ... and for this Jamal he declared ... By God, it is a pride for every Arab, Palestinian and Jordanian, alike..May God bless your efforts, and you are safe and secure ... and God is better than the airport in France and Turkey ... enough help and welcome from our brothers from the officer to the taxi shuffer ... (Original) احلا مطار ..والف تحية لحكومة الاردن ملكاً وشعباً على هيك ترتيب ..وعلى جمال هيك صرح .. والله انه لمفخرة لكل عربي الفلسطيني والاردني سواء..بارك الله في جهودكم ودمتم سالمين غانمين..والله انه احسن من مطار فرنسا وتركيا ..بكفي المساعدة والترحيب من اخوتنا من الضابط الى شوفير التاكسي ...

  • 5/5 Emin T. 3 years ago on Google
    (Translated by Google) They are very warm and hospitable, from an excellent and wonderful airport staff to the police 👍 You will never get lost even though it is very big ... (Original) Mükemmel ve Harika Bir Havalimanı Çalışanlarından Polisine Kadar Çok Sıcak Kanlı ve Misafirperverler 👍 Çok Büyük Olmasına Rağmen Hiç Kaybolmazsınız...

  • 5/5 ابو راشد �. 3 years ago on Google
    (Translated by Google) Excellent services for travelers (Original) خدمات ممتازه للمسافرين

  • 5/5 MANOJ M. 3 years ago on Google
    Very beautiful airport but arabic staff in airport don't understand English which creates problems sometimes.

  • 5/5 Dr. Omar . insights �. 3 years ago on Google
    Clean. Modern. Coffee shops and good food. Duty Free is a pleasant experience

  • 4/5 Trevor E. 3 years ago on Google
    Arrival was efficient, pcr testing was quick and easy. However after waiting for over an hour for my suitcase I was then told it was still in the UK! This could have been communicated to myself and the other 50 passengers who's cases were also in the UK earlier avoiding a wasted hour.

  • 5/5 Mazin Al A. 3 years ago on Google
    Quick exit procedures thru passport snd customs area , on site testing of Covid -19 Over all , its a good experience going thru Queen Alia Airport ...

  • 5/5 Rabee N. 3 years ago on Google
    Very nice organized airport. Not far from the city

  • 4/5 Kemal N. 3 years ago on Google
    It's OK organised during pandemy. Fast, efficient, passport controllers expected to be more polite

  • 5/5 Abdullah AL n. 3 years ago on Google
    Once you reach hrer , you will think the place is small compared to other mega airports. You are totall wrong , this airport is organized and run to be as wide enough to give you all the satsfaction you need. Staff are one of the most profesionals and organized in the world. The place is very neat and clean, lounge is excellent, duty free is fill of nice local staff in good prices . Restaurents , sweet shops, caffe prices and quality is of the same and even better of what you will see in Amman the capital

  • 3/5 Thaer n. 3 years ago on Google
    The airport is new and organised. The problem is with the luggage, it takes forever to be cleared from security...so expect at least an hour delay to collect your bags after you arrive and leave the airport

  • 4/5 Radd N. 3 years ago on Google
    It was ok

  • 5/5 Hassan S. 3 years ago on Google
    Procedures during Corona pandemic were optimum for passengers. The process was fast. But I think no need to repeat the PCR test on arrival since we already have a negative test result.

  • 4/5 Nasser Q. 3 years ago on Google
    (Translated by Google) international Airport (Original) مطار دولي

  • 5/5 KLLAN J. 3 years ago on Google
    (Translated by Google) Nice airport, great for service, cleanliness and good handling (Original) مطار جميل ورائع من حيث توفر الخدمات والنظافة والتعامل الجيد

  • 1/5 فيصل �. 3 years ago on Google
    (Translated by Google) They paid him approximately 300 dinars a visit to the original amount. The Residency and Borders employee does not recognize the letter of the Minister of Interior This is amazing (Original) دفعونه تقريبا 300 دينار زياره عن المبلغ الاصلي موظف الاقامه والحدود لا يعترف بكتاب وزير الداخليه عجيب هذا الامر

  • 5/5 Baraa A. 3 years ago on Google
    (Translated by Google) Wonderful and outstanding services (Original) رائع وخدمات مميزه

  • 5/5 Mohammed A. 3 years ago on Google
    Very nice 👌👍

  • 5/5 Hananabwini H. 3 years ago on Google
    (Translated by Google) Very clean, comfortable and clean airport (Original) مطار نظيف جدا ومريح وكلشي واضح

  • 5/5 khalid k. 3 years ago on Google
    Great service 👏 Thanks

  • 5/5 Mahmoud G. 3 years ago on Google
    So Amazing

  • 5/5 Ghada L. 3 years ago on Google
    Great place

  • 3/5 NHA 3 years ago on Google
    They need to work on some of their staff attitude!

  • 3/5 Ahmed A. 3 years ago on Google
    (Translated by Google) Slow procedures for testing the Corona (Original) اجراءات بطيئة بالنسبة لفحص الكورونا باقي الامور لا غبار عليها

  • 4/5 # �. 3 years ago on Google
    (Translated by Google) Choise and lovely service (Original) كويس وخدمته جميلة

  • 5/5 Mhamad A. 3 years ago on Google
    (Translated by Google) Lovely (Original) جميل

  • 5/5 Farah M. 3 years ago on Google
    (Translated by Google) The gate of happiness (Original) بوابة السعادة

  • 5/5 mahmoud d. 3 years ago on Google
    (Translated by Google) Queen Alia International Airport in Jordan is very beautiful, beautiful and clean. All those who serve passengers and arrivals are very respectful and courteous (Original) مطار الملكة علياء الدولي في الأردن غاية في الروعة والجمال والنظافة وجميع القائمين على خدمة المسافرون والقادمون في غاية الاحترام واللباقة

  • 5/5 nqaddomi Q. 3 years ago on Google
    organized airport, nice staff, Very good quality services, clean and nice facilities

  • 5/5 Ashraf A. 3 years ago on Google
    (Translated by Google) Wonderful and special place (Original) مكان رائع ومميز

  • 4/5 Jehad N. 3 years ago on Google
    Lovely


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