This location is permanently closed.
Family's Basket image

Family's Basket

Hypermarket

👍👍 This is one of the very few places that offer a wonderful customer service. Speaking from an experience; I had bought dates from somewhere thinking that the dates were bought from their store. The dates were rotten. Initially they thought that it was theirs and they apologized for it. Not only did t... People often mention products, prices, store, items, change,


Address

Saed Abdo Shammout St., Amman, Jordan

Website

jo.arabplaces.com

Contact

+962 6 592 7820

Rating on Google Maps

4.20 (823 reviews)

Open on Google Maps

Working Hours

Permanently closed.

Featured Reviews


Frequently mentioned in reviews: products (11) prices (10) store (7) items (7) change (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 RAMI EDWARD P. 1 year ago on Google • 7 reviews
    This is one of the very few places that offer a wonderful customer service. Speaking from an experience; I had bought dates from somewhere thinking that the dates were bought from their store. The dates were rotten. Initially they thought that it was theirs and they apologized for it. Not only did they do that, the management complimented me with free chocolates and they were highly understanding. The supermarket is famous for bringing imported and organic products from all over the world. I think it is the only place in Jordan that does so.
    2 people found this review helpful 👍

  • 4/5 Gregory H. 5 years ago on Google • 553 reviews
    A very expensive, very well stocked store in the MK level of TAJ Mall. Well-stocked with American and European brands, that is. No generic brands. Still, rows and rows of food and domestic supplies. Did I mention the high prices?
    1 person found this review helpful 👍

  • 1/5 Ahmad A. 1 year ago on Google • 36 reviews
    Very bad customer service. I called them on 8/3/2023 to ask about a particular brand of toothpaste, and the girl who answered obviously had no clue as to how to talk to people. It's a shame how a very large supermarket that's located in a prestigious mall would fail on such a critical aspect.
    1 person found this review helpful 👍

  • 1/5 Sultan A. 1 year ago on Google
    I have been trying all the numbers they have provided, none of them work!! Provide your customers with a number they can you reach you on, super unprofessional.
    1 person found this review helpful 👍

  • 1/5 Mo’ath 7 months ago on Google
    NOT RECOMMEND 👎 All products are close to expiration and yet the prices are very high , as the prices are twice as expensive or more than all markets, the supermarket is very bad and I warn everyone about it
    1 person found this review helpful 👍

  • 1/5 Ibrahem A. 1 year ago on Google
    Inside the Sweifieh Village branch at 10:50 am I chose some items and I had change, but the required amount wasn’t enough, so I gave him 50 JD, but he didn’t accept. He said that we are in the morning and I do not have change. So I asked him, so what to do, he did nothing,He did not open any box to find change and this was a very rude and unprofessional behavior I left the branch without buying anything So I advise not to go there.
    1 person found this review helpful 👍

  • 5/5 Diana J. 1 year ago on Google
    Lots of important products! They have Gerber baby food and snacks $$$ !
    1 person found this review helpful 👍

  • 3/5 Eman A. 7 months ago on Google • 166 reviews
    The small supermarkets are unorganised and messy. Watch out for their offers..all very close to expiry date if some not expired already. They have lots of imported stuff. Check prices for everu time, as many are too expensive. The main supermarket in taj mall is confusing and isles not well organsied..

  • 5/5 M W. 7 months ago on Google • 155 reviews
    Excellent fresh bread, both brown and white loaves, from the onsite oven. 1.5JD which is about what you would pay in UK or US for such good bread.

  • 4/5 Sara A. 9 months ago on Google • 92 reviews
    Tidy and clean they have everything thing but expensive

  • 1/5 Rami H. 5 months ago on Google • 50 reviews
    Although they have some stuff that seems unique, the overall shop is way over rated. A lot of the prices of the items are not correct, and it's not because people move them (customers can't move a whole shelf of items) and the staff (at the register/cashier ) were very rude when questioned about the prices of the items (mind you the person before had a very similar complain about a different item). I won't be walking in front of this store again.

  • 5/5 عيش a. 4 years ago on Google • 41 reviews
    Average good prices with a unique items You also can find our products, aluminum free deodorant there at the same price we offer at our page. Also I found a green tea with matcha tea today on there shelves, in a good price as well. A nice shop experience will be spent there, enjoy every body 🌹🌻

  • 5/5 Mohammad H. 1 year ago on Google • 38 reviews
    Fantastic Display. Excellent Customer Service. Thank you Family Basket for having an excellent collection 🙌 love it ❤️

  • 5/5 Samira M. 1 year ago on Google
    Impressive selection of products and has everything you'll need

  • 5/5 Trevor P. 6 months ago on Google
    Good selection of western culture items.

  • 5/5 Lawrence M. 6 months ago on Google
    Just for shopping, only perfect service

  • 3/5 Bahjat T. 1 year ago on Google
    Butchery is poor and there are shortages in some key items. Overall bad management.

  • 5/5 Mo A. 1 year ago on Google
    Lovely store for buying foreign foods. The workers are extremely nice and were very helpful!

  • 5/5 Dina I. 1 year ago on Google
    Great place for grocery shopping, whatever you want you can find there

  • 1/5 Hanan J. 2 years ago on Google
    Worst customer service ever. I usually shop at family's basket in Sweifieh village because it is close to home, and I have received in the last couple of years coupons for my points from the supermarket in Sweifieh village. However this time when I wanted to change my points into a coupon, I've been told to go to Taj mall. Excuse me. Really? I don't want to go to Taj mall. I managed to get my coupons previously in this shop but now they can't do it anymore. Screw you there is Zeit and zaatar in the area. I don't need your lousy services

  • 2/5 Yazan Al T. 1 year ago on Google
    Great variety of products. Their prices are pretty high compared to other supermarkets.

  • 4/5 Mariana El K. 3 years ago on Google
    The branch at Taj Lifestyle has a wide range of products, some of which are not available elsewhere in Amman. They always have a big section for special offers, pay attention to expiry dates though.

  • 4/5 Mohammad A. 3 years ago on Google
    A huge place with everything you need, not bad at all, I liked shopping here

  • 3/5 Diya A. 2 years ago on Google
    nice shopping experience, lacks many car care products, and prices are extra for no reason.

  • 1/5 Intense 3 years ago on Google
    They have a wide variety of products. However, the butcher section is a complete scam, I ordered 1400g of Chicken and when weighed back home it was only 1150g. The scale is obviously miscalibrated purposely to benefit them so I wouldn't advise buying your meat there.

  • 5/5 Wajeeh D. 3 years ago on Google
    The family basket is a very good market, you can find everything thing there with good prices, I really appreciate the help they provide to you at the cashier, it is almost the only super market that you don't need to wait in a line to reach the cashier. The staff are very friendly and helpful. It is a nice shopping experience there. I recommend it.

  • 4/5 Amer S. 2 years ago on Google
    Very prestigious grocery Centre, they do have brands which are not exist in any other places

  • 5/5 Amer Q. 2 years ago on Google
    A reliable grocery store, they have a wide range of products and the store offers attractive promotions on many imported products. A great advantage is the availability of easy parking for the customers of the store. The staff is very friendly and cooperative.

  • 2/5 Wendell Travis H. 2 years ago on Google • 2 reviews
    Family Basket Management should be more professional to customers who need assistance, especially if multiple sites such as Google and Amman directory states Opening Hour is 08:30. Still, it is closed for they change to 09:00 with no notice to public entering or the decency to update general sites especially Google to reflect change. If you expect respect, success and loyal customer treat them better. At least come to the gate and speak with those standing outside, knocking for someone attention.


Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery
    • ✓️ No-contact delivery

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