The Lombard Amman image

The Lombard Amman

Restaurant Italian restaurant

👍👍 It could be the most well designed place in Amman in my opinion. The presentation of the place is very nice as well as the presentation of the food. The service was actually great and the staff feel like they're focusing on giving you the best experience possible. The food was absolutely delicious.... People often mention service, restaurant, great, Amman, nice, atmosphere, Great, pizza, Lombard, experience,


Address

Grand Hyatt Jabal Amman, Hussein Bin Ali Street amman, Jordan

Website

www.hyattrestaurants.com

Contact

+962 7 9100 1222

Rating on Google Maps

4.60 (365 reviews)

Open on Google Maps

Working Hours

  • Thursday: 1 pm to 12 am
  • Friday: 11 am to 12 pm
  • Saturday: 1 pm to 12 am
  • Sunday: 1 pm to 12 am
  • Monday: 1 pm to 12 am
  • Tuesday: 1 pm to 12 am
  • Wednesday: 1 pm to 12 am

Featured Reviews


Frequently mentioned in reviews: service (24) restaurant (17) great (16) Amman (12) nice (11) atmosphere (11) Great (10) pizza (10) Lombard (10) experience (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Amer H. 2 years ago on Google
    Great food Great service Outdoor terrace is really nice Staff are welcoming and friendly (thanks Azmi)
    4 people found this review helpful 👍

  • 5/5 Bakr Al H. 2 years ago on Google
    It could be the most well designed place in Amman in my opinion. The presentation of the place is very nice as well as the presentation of the food. The service was actually great and the staff feel like they're focusing on giving you the best experience possible. The food was absolutely delicious. Beef tartar esceptional. Diavola pizza was good. Squid ink and lobster pasta was amazing. Stuffed Tagliatelle was the best I've had. And once again, the design and atmosphere offer a highly enjoyable experience. Strongly recommend.
    4 people found this review helpful 👍

  • 5/5 Hamzeh M. 9 months ago on Google
    Everything went perfect for our dinner, much appreciated for the man who’s behind the great night; Thank you Mr. Saif Naser for taking care of us! Cheers
    3 people found this review helpful 👍

  • 3/5 Mayse N. 2 years ago on Google
    Great atmosphere. Beautiful setting. Great service. Food was a total letdown unfortunately. Main courses Lacked flavor and tasteless unfortunately. It's a shame because everything else was great.
    2 people found this review helpful 👍

  • 4/5 Sawsan G. 2 years ago on Google
    In terms of lighting and colors, probably the most beautiful setting in Amman. The service is also superb. Bilal was truly amazing and confident. We were 4 people and we loved the appetisers (avocado salad and a pizza with truffles). Each of us ordered a different main and we were not too impressed.
    2 people found this review helpful 👍

  • 5/5 Leen A. 1 year ago on Google
    The best service with Hamza Hajjaj 🤍🤍Thank you very much for everything♥️😍
    2 people found this review helpful 👍

  • 3/5 Mazen S. 1 year ago on Google
    Beautiful restaurant, nice interior. Service started out right but halfway through our waiter disappeared. It took one hour after the appetizers were over to get the main dish. And that was after a couple of demands. The steaks arrived cold. The restaurant manager was apologetic and nice, but the night out was a bit ruined.
    2 people found this review helpful 👍

  • 5/5 Marina N. 9 months ago on Google
    What a great place for dinner and i am sure if you come there for drinks only, you will enjoy too. Our last day in Amman we decided to try our luck and go the the Lombard for dinner at the Grand Hyatt without any reservation. We were lucky and we got a beautiful table on the terrace. The ambience was lovely, food was delicious and the service was great.If you are in Amman, I highly recommend to to try this restaurant.
    1 person found this review helpful 👍

  • 5/5 Anne H. 1 year ago on Google
    Beautiful restaurant, stylish and sophisticated. The menu is very interesting and gave us plenty to consider. We shared the grilled gambas with panzanella and pesto; huge gambas were cooked perfectly and the salad was flavorful. Next, the ravioli stuffed with homemade provolone were delicious. Our server, Said, was efficient and discreet (not an easy task as we were quite early and therefore the only clients for the first hour or so). Highly recommended.
    1 person found this review helpful 👍

  • 5/5 Jim H. 1 year ago on Google
    The atmosphere at the Lombard is refined and relaxed at the same time. The place has an air of competence that also is realized as they execute. The meal was fabulous. We started with the the grilled gambas (shrimp) with croutons and pesto. It was delicious! We then followed with a ravioli dish and a fantastic steak. A gigantic thank you to our waiter who took great VMware of us throughout. Said is a terrific guy and we want him the next time we come as well. Five stars to the Lombard here in Amman. It was a great meal and a great experience!
    1 person found this review helpful 👍

  • 5/5 Yazan A. 1 year ago on Google
    Wonderful experience, super delicious food, very sofisticated presentation, extremely professional and warm service, vibrant ambience, stylish decor, Grazie mille for the chef and the team Ask for Saif, great host, professional and will give you great recommendations.
    1 person found this review helpful 👍

  • 5/5 Tamara B. 1 year ago on Google
    Hats off to Grand Hyatt because they nailed it with The Lombard! Absolutely fine food and drinks, variety of dishes is satisfying, and the service is just perfect. It is a bit on the pricey side, yet it is a perfect option to consider for a special evening or celebrating an occasion!
    1 person found this review helpful 👍

  • 5/5 Eliia E. 2 years ago on Google
    One of the best italian fine dining in Amman. The ambience is great, the decor is amazing and the food was excellent. Great value for the money. Luckily we were served by AbedAlRahman , a team leader. He was very kind, professional and helpful. All his recommendations were on point for us . Highly recommended restaurant.
    1 person found this review helpful 👍

  • 2/5 Anos J. 7 months ago on Google
    Worst food I have ever eat we ordered salad , risotto ,pizza , pasta we didnt like anything even the pizza tasted bad , the place is nice so the two star for the atmosphere
    1 person found this review helpful 👍

  • 5/5 Islam H. 2 years ago on Google
    Great experience! Delicious food and lovely ambience. Special thanks to Azmi and the team
    1 person found this review helpful 👍

  • 5/5 soon-myung L. 6 months ago on Google
    You can feel the bright and energetic atmosphere of the atrium space.

  • 5/5 Chris M. 6 months ago on Google
    The Lombard is a very serene environment with even better food. The service is also top-notch. Issa, especially, went above and beyond to ensure the meal was enjoyable. A reservation is not required but recommended. There is an indoor and outdoor bar, and indoor and outdoor seating area.

  • 3/5 Hamza F. 6 months ago on Google
    The appetizers were really good especially the truffle pizza which represented bold and earthy flavors, the burrata, lasagna and the veal however everything else was bland and unexciting. The lobster gnocchi was the worst dish and I don’t recommend ordering it. It was way too salty and didn't include a variety of flavors, included very ungenerous amount of lobster and i couldn’t taste the authentic taste of king crab. The drinks they serve are also not creative and uninspiring. Steak wasn’t anything amazing as well. However I would like to praise the waiter saif. Service and atmosphere was very nice however food was overpriced and not that yummy. I even got a stomach ache🤮

  • 5/5 Haneen S. 6 months ago on Google
    Great view, best food ever ❤️

  • 5/5 Bachir Z. 5 months ago on Google
    I can confirm that The Lombard is one of my favorite places in Amman. Food is great, service is very good and atmosphere is very nice. Only comment is that customization of the orders is not really met. I’ve ordered a sea food pasta with no parsley, and the order came with lots of it. I felt bad having to send it back, so I kept it and tried to remove the parsley myself. I would just be more attentive to the details.

  • 2/5 Osama N. 8 months ago on Google
    The place was amazingly decorated, however the service was absolutely terrible! Apart from the hostess which was very nice. Waiters did not feel like they wanted to do their job. Gueridon serive was just awful.

  • 5/5 Lilia A. 9 months ago on Google
    Really like this restaurant ! It’s located in the Grand Hayatt Amman hotel and has a very cosy terrace - excellent for lunch and a very stylish and lovely indoor area with live music .An absolute gem of the Lombard is it’s Chef Federico from Italy who creates really great Italian cuisine dishes . I had very good service a wonderful time! Highly recommend ⭐️⭐️⭐️⭐️⭐️

  • 2/5 Levinia 7 months ago on Google
    We were highly recommended this place. I don’t know if we came on a bad day but the food was mediocre at best . The salad with avocado was nothing special and between 4 people you only got a spoonful. The aubergine with melted cheese was very disappointing. I had something very similar in Greeceand it was divine. Aubergines are not supposed to be hard. Unfortunately it was in this place. We also ordered the risotto. Now I like my pasta to be al dente, but not the rice for risotto. Another dish which came was escalope. It was OK The next time I am here in Amman, I will give it another try and I will order other dishes

  • 5/5 Mustafa Al A. 2 months ago on Google New
    I’m not Italian food lover But seriously I like it Very recommended

  • 3/5 z m. 2 years ago on Google
    Went for lunch, we were the only people there. The decor and ambiance is beautiful however the food left a lot to be desired. The lobster risotto was lacking in flavor, the truffle pizza was probably the only item that I enjoyed and the ossobucco was a bit disappointing. The service was good.

  • 1/5 David C. 3 months ago on Google New
    Very disappointing experience at the Lombard restaurant at the Grand Hyatt Amman. The restaurant itself looks great, superb interior design is, food is excellent, correct service of the staff members, but all the ambience is ruined by the heavy smokers in the room. We were very surprised by the stink of cigarettes and people smoking inside the restaurant. The funniest of it all is when we complained to the barman about the situation and he said nobody was smoking. Then the restaurant host changed us to a table that was 3 meters saying this is the area is for non-smokers. Still on every single table in the restaurant there are ashtreys An article published on 2020 states that the government rules ban on smoking inside government buildings and ending an exemption for hotels, cafes and restaurants. Definitely not coming back nor recommending the restaurant to anyone.

  • 3/5 H J. 1 year ago on Google
    A beautifully decorated restaurant. Ordered steak: was good, not great, and clam linguine which was bland and the quantity was quite small! When I told the lady it was an anniversary while booking the dinner, she said they would serve something and write on it happy anniversary with chocolate. At the dinner, no one even acknowledged! So, in sum, a nicely decorated place with expensive but average food and so so service!!

  • 4/5 Zeena J. 1 year ago on Google
    Great service, we fell in love with the grilled salmon, seabass, and truffle pizza, though main dishes are very small in portion compared to the price, you should not come hungry ! 🤦🏻‍♀️

  • 5/5 Dr.salem abu alghanam Eye c. 1 year ago on Google
    Best restaurant in amman and best Italian,rich menu and tasty food Very wonderful service and so friendly staff Highly recommended

  • 5/5 Lama G. 1 year ago on Google
    Excellent food, beautiful ambience & catering to special requests effortlessly. Ask for Saif Nasser he certainly makes every bit of the experience a memorable one!

  • 5/5 Jamil S. 1 year ago on Google
    Great food and atmosphere, the tenderloin steak medium-rare was the best steak I've had in Amman so far. The only downside is that it's quite pricy (prepare yourself for a minimum of JOD 40 per person without drinks), but in return, you get a fantastic culinary experience in a lovely atmosphere with actual professional service. Fair enough. Definitely a place to consider if you want to impress guests and friends.

  • 5/5 Lena M. 1 year ago on Google
    Fine dining in the real sense! Exquisite and amazing food, wonderful ambiance and great service, thanks to Saif Nasser.

  • 5/5 moataz m. 2 years ago on Google
    The restaurant design, look, and feel are amazing … Very nice place. Add to that delicious food with amazing service. Our head waiter Haitham was amazing and the all the staff were friendly … highly recommended

  • 5/5 Raya H. 2 years ago on Google
    Professional and classy, finally a proper high-end restaurant in Amman, i hope they keep it up, i highly and proudly recommend The Lombard!

  • 3/5 Abdullah A. 2 years ago on Google
    3.5 , Italian recipes are all about how to use ingredients in a balanced way; you need to work on this. Good service though and nice atmosphere.

  • 3/5 double d. 2 years ago on Google
    Amazing atmosphere and service. The decor is beautiful and enjoyable. The food on the other hand was mediocre. Do not order the Squid ink pasta, tastes fishy. When we complained about the food, the manager was incredibly helpful and gave us free dessert. I’ll go again because of the ambience and the A+ service.

  • 4/5 Robert J. 2 years ago on Google
    Great evening at Lombard. Our server, Azmi, was very passionate in the way he did his job and described the menu.

  • 1/5 Mira K. 2 years ago on Google
    We booked a table for our anniversary a month in advance and on the day (13/8 ) we arrived 10 minutes after our booked time and found out from our ungracious host that our table had a double booking!!!! she asked us to wait and we waited for 25 minutes without being offered a glass of water or more importantly an apology. We asked her to call the manager she said there is no manager!! we asked for the duty manager of the hotel @grandhyatt 5 times and finally she said she will call him, she didn't. The waiters except for the one who partially was serving us (Azmi) were inhospitable to say the least, putting the plates without offering to serve, forgetting to get us our drinks and just ignoring us. we left angry, disappointed and without the chance to complain. Very bad experience, will never go back.

  • 1/5 Daoud A. 2 years ago on Google
    The place is nice with amazing decor but that is it! The food is below average and extremely overpriced. I was with a group who ordered different things but I personally ordered a margarita because that's what I do every time I try a new Italian food restaurant and I got my pizza after everyone else got their food... the pizza was drenched with oil for some reason and the crust was super thin and soggy to a point were I wouldn't even eat it if it was free and the disaster was that I returned the pizza and they just took it without asking me why or if i wanted another one or at least ask me if i wanted to eat something else!! So that tells me all i need to know about their service. I left there hungry and upset.. for a place that charges you 12 JDs for TWO BOTTLES OF WATER this is truly sad and disappointing.


Call +962 7 9100 1222 Open on Google Maps

Amenities


  • Pets
    • ✓️ Dogs allowed outside
  • Parking
    • ✓️ Valet parking
    • ✓️ Paid parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Cash only
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Halal food
    • ✓️ Small plates
    • ✓️ Vegan options
    • ✓️ All you can eat
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✗ Takeaway
    • ✓️ Outdoor seating
    • ✓️ No-contact delivery

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