2/5 Achilleas T. 11 months ago on Google • 20 reviews
The
travel
agency
(used
for
the
fisrt
time
in
my
life)
back
home
that
i
used
for
my
trip
to
Jordan,
works
with
the
specific
agency,
Jordan
experience.
Practically,
i
had
almost
everything
set
on
my
own,
i
picked
the
dates,
the
airline,
the
hotels,
sights
we
wanted
to
visit
and
i
just
needed
someone
to
make
all
the
arrangements.
Bookings,
driving,
a
tour
guide,
tickets
etc.
All
this,
around
3
months
before
the
travel.
It
could
have
been
a
great
trip
and
a
memory
of
a
lifetime
but
unfortunately
it
was
partly
ruined.
Part
of
our
trip
was
Wadi
Rum.
I
had
a
very
nice
hotel
picked,
i
had
confirmation
for
everything
before
our
trip
started,
and
the
night
before
we
were
supposed
to
go
to
Wadi
Rum,
i
found
out
from
the
tour
guide
(he
does
not
work
for
the
agency),
that
we
were
going
to
another
hotel.
Noone,
i
repeat
NOONE
from
the
agency
in
Jordan
bothered
to
text
me,
give
me
a
call,
give
me
some
kind
of
explanation,
NOTHING.
When
i
emailed
my
agency
back
home,
they
did
not
know
anything
either.
The
biggest
problem
though,
is
the
fact
that
the
hotel
they
reserved
for
us
was
a
disaster.
They
put
us
in
a
room
that
they
did
not,
i
repeat
THEY
DID
NOT,
change
the
bed
linen
from
the
previous
guests.
They
were
full
of
stains
and
hair.
A
hotel
that
seriously
lacks
of
hygiene.
A
hotel
that
you
go
for
breakfast
in
the
morning
only
to
find
out
that
most
of
the
items
provided
are
2-3
days
old,
if
not
more
and
you
even
have
to
fight
with
flies
for
this
kind
of
food.
We
left,
now
we
are
back
home
and
still
NOONE
from
the
agency
bothered
to
contact
us
directly
at
least
to
apologise.
For
a
trip
that
i
spent
more
than
5k…Sorry
but
unacceptable!
Not
sure
about
the
2
star
rating
but
anyway.