Zara image

Zara

Clothing store

Spanish fashion chain offering on-trend house-brand clothing, shoes & accessories. People often mention Zara, staff, experience,


Address

Abdali Mall, Amman 11183, Jordan

Website

www.zara.com

Price rating

$$ $$

Rating on Google Maps

4.00 (274 reviews)

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Working Hours

  • Thursday: 10 am to 10 pm
  • Friday: 12 to 10 pm
  • Saturday: 10 am to 10 pm
  • Sunday: 10 am to 10 pm
  • Monday: 10 am to 10 pm
  • Tuesday: 10 am to 10 pm
  • Wednesday: 10 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: Zara (9) staff (7) experience (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 العنود Insta / 1. 2 years ago on Google
    A great and helpful service , I took a couple of shoes and Jacket for my dad , thx for the Service 🤍🤍
    5 people found this review helpful 👍

  • 1/5 Jamil S. 10 months ago on Google • 15 reviews
    You have good Products, but you have the worst employees ever in Abdali Mall, especially the cashier. A long and disrespectful waiting time makes his friends bypass the turn.I will not buy from you again. Please HR employee choose respectable employees who treat Customer with respect.
    4 people found this review helpful 👍

  • 1/5 Rana O. 10 months ago on Google • 44 reviews
    I wish zara could close there stores in amman , the stores must be online only because They have the worst team in managing They hire unprofessional workers in the stock and in the floor . Also they don’t give the workers a good iPod so they can search for the product .
    3 people found this review helpful 👍

  • 1/5 Ismael M. 7 months ago on Google • 271 reviews
    Waited more than 20 minutes for employees to bring my size...disorganized...bought a suit one week earlier cashier dropped on on the floor was full of dust...he did not even apologize...quality is poor...sad for Zara to become so bad service and quality...

  • 1/5 zoom h. 10 months ago on Google • 9 reviews
    Got so offended by how one sales person treated me after trying on some outfits. After deciding to buy 6-7 of it, this sales lady asked if its a no or a yes which I said it's a yes and proceeded to count the number of clothes in my hand. Asked why, and said to make sure it's in GOOD condition. Yep she was counting not inspecting. 😆 I am filipino but I ain't NO thief. Other customers who tried on outfits were not being being stopped like me.. Love shopping in Zara Roseville, California. But such a disappointment here in Amman.
    2 people found this review helpful 👍

  • 1/5 Ahed A. 1 year ago on Google
    Diverse choices, but bad customer service. Men section staff are not helpful and seems not interested; poses amateur attitude that borderline being arrogant and rude
    2 people found this review helpful 👍

  • 1/5 Dana A. 10 months ago on Google • 4 reviews
    I sent my dress to be altered and they lost it, no one is contacting me for any updates or even offering a refund if they're unable to find it. I lost 52 JOD and now I'm left with no dress or contact info to know what happened to my dress. Awful awful experience!
    1 person found this review helpful 👍

  • 1/5 Zaynoun S. 9 months ago on Google
    My online order is taking forever to deliver with lots of unexplained delays, never again
    1 person found this review helpful 👍

  • 1/5 baher m. 8 months ago on Google • 11 reviews
    Am sorry to say that, but the staff in Abdali Mall are very disrespectful, arrogant and some of them just walking around, I went to the checkout and i waited for a while then of the someone came he didn’t even looked at me or at least said hi!! That’s really disappointing, a big brand with high reputation like this should train their staff how to respect the customers. Will never back again

  • 1/5 Valeria T. 8 months ago on Google • 4 reviews
    Its My pleasure to share this experience here. Zara not selling online in jordan but service still available (look lik). Its fake from the beginning.i made my order 08.07. It was mentioned that delivery’s supposed to be 17.07.. 20.07 i finally got the confirmation about delivery and ARAMEX tracking was available as well. 24.07 suddenly i founded that my order have been delivered and paid! While i have never ever seen it and nobody have called me. Support from the official website doesnt respond. Any phone numbers are not available as well. What is your benefits ,Zara??

  • 5/5 qamar s. 2 years ago on Google
    Very happy to find what we wanted. A good selection of t-shirts and shirts for young men. ,

  • 5/5 Sally S. 9 months ago on Google
    Zara’s alabdali staff are one of the best ! Thank you so much for the extreme friendly environment ♥️ Sadeen and jehad are super nice ♥️

  • 1/5 rawand A. 1 year ago on Google
    Unprofessional, unhelpful,rude and worst experience!!

  • 1/5 Fernando R. 1 year ago on Google
    The clothes are of little variety, and the prices are very exaggerated

  • 1/5 Abeer S. 1 year ago on Google
    Zara Abdali Mall has the absolute worst manager he was very rude and unhelpful.

  • 1/5 DJ waseem E. 1 year ago on Google
    I can't imagine that company like zara they don't have anyone to pick up the phone i keep calling 15 times no one answer my rate for you zero

  • 3/5 The Gamer M. 2 years ago on Google
    Pretty dang overrated. But the prices are lower than I expected not gonna lie.

  • 4/5 Hadeel J. 4 years ago on Google
    I only go there for perfumes hhhh very convenient price for a really nice bunch of scents . Pink flambe, violet blossom, & vanilla scents are my fav Not to mention the great Customer Service staff! I think many reviewers mentioned the price cons and the sales pros Keep going

  • 2/5 Zeena J. 1 year ago on Google
    They promise to call… and get me my size of dresses, they never did … and they don’t answer the phone! It feels there is no system and it is a chaos !

  • 5/5 Asem T. 1 year ago on Google
    The staff is very nice. Many thanks to Zain! she helped me and was very patient :)))

  • 5/5 Mahdi W. 2 years ago on Google
    The luxury of the name is enough

  • 1/5 Ibraheem A. 2 years ago on Google
    Female staff were rude and not helping

  • 3/5 Nadeen G. 3 years ago on Google
    I used to love it. Now it's low quality material😬

  • 5/5 samia f. 3 years ago on Google
    Was here today I recommend Miss Dania Arafati was so helpful, she did her best to please her customer, she is so kind,

  • 3/5 Darshana R. 3 years ago on Google
    Big clothing store..males and female and children all clothes are there.. very good quality . Price is also affordable and there are many discounts always.. Staff is friendly and supportive. Many many designs are available. Good for whole family.

  • 2/5 moder Haddad g. 2 years ago on Google
    Bad experience..no customer service and the price on website different from the store

  • 5/5 zeina a. 7 months ago on Google • 1 review
    Zara is my go-to online shopping destination! The experience has always been impeccable, with their top-notch services and hassle-free return policy. I absolutely love the convenience of being able to try on the pieces in the comfort of my own home. The collection is always on-trend and features a wide variety of styles to suit every taste. What truly sets Zara apart is their money-back guarantee, which gives me peace of mind in case I change my mind about a purchase. With all these incredible features, I highly recommend shopping at Zara for a beautiful and stress-free online shopping experience.


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Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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