1/5 Elena S. 5 months ago on Google • 4 reviews
0
Stars
would
still
too
much
for
this
Hotel.
We
booked
2
rooms
for
4
people.
When
we
arrived
we
found
larvas,
bugs
and
dirt
in
BOTH
beds.
When
we
removed
the
sheets
there
was
even
more
dirt.
We
told
the
receptionist
and
he
didnt
seem
to
care
at
all.
He
offered
us
a
new
room
and
basically
told
us
that
we
shouldnt
have
lifted
the
bed
sheets??
The
new
room
was
OKAYISH,
no
bugs/dirt
in
the
bed,
but
the
whole
room
overall
was
just
not
clean.
We
didnt
feel
comfortable
staying
in
the
hotel
at
all
so
we
decided
to
reach
out
to
our
booking
agency.
The
receptionist
then
came
up
to
our
room
and
was
super
rude
and
told
us
that
if
we
dont
want
the
room,
we
have
to
leave
because
we
"RUIN
every
room
for
other
guests"
by
lifting
the
bed
covers.
We
were
honestly
shocked
and
left
the
hotel
1
hour
after
arriving.
We
had
to
organise
a
new
hotel
and
the
whole
experience
was
just
HORRIBLE.
We
dont
think
telling
guests
that
"they
just
shouldnt
have
lifted
the
bed
sheets"
and
that
they
"ruin
every
room
for
other
guests"
by
looking
underneath
the
bed
covers,
is
an
appropriate
reaction
after
said
guests
have
just
found
literal
DIRT/
BUGS
AND
LARVA
in
their
beds.
Also
besides
the
dirty
rooms,
everything
else
was
also
just
super
dirty.
The
carpet
floor
has
not
been
cleaned
in
what
looked
like
ages.
There
was
a
super
gross
smell
throughout
the
whole
floor
(chemicals
mixed
with
sewer
smell).
The
receptionist
was
rude.
Not
a
single
apology,
just
straight
up
RUDE.
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