5/5 Emma H. 4 months ago on Google
What
an
amazing
experience
we
had,
so
my
fiance
and
I
booked
this
hotel
for
my
fiance's
birthday.
Before
arriving
I
did
email
and
I
requested
special
request
in
the
room,
we
got
there
and
I
asked
were
they
in
the
room
already
but
they
weren't
because
the
chef
had
to
do
the
platter
that
was
fine
it
was
ordered
and
I
went
out
for
a
couple
of
hours
when
we
returned
only
the
platter
was
there
but
not
the
rest
of
the
request
I
did
say
it
to
the
night
staff
and
he
left
a
note
for
the
morning
staff
come
the
next
day
still
no
sign
I
went
out
early
though
and
came
back
to
nothing
in
the
room
so
I
said
it
again
to
the
two
ladies
at
reception.
Unfortunately
we
weren't
able
to
get
the
rest
of
the
request
but
we
got
a
full
refund
and
a
bottle
of
champagne.
The
staff
were
very
apologetic
and
so
lovely
and
was
easy
to
deal
with
it
wasn't
a
big
deal
and
it
was
all
sorted.
The
staff
are
so
friendly
and
accommodating
you
won't
see
one
without
a
smile.
The
room
I
did
think
it
was
going
to
be
a
bit
bigger
and
different
because
of
the
photos
online
but
it
was
ok.
The
rooms
have
all
that
you
need
if
you
need
an
iron
and
iron
board
you
will
get
them
outside
the
lift
which
was
also
good.
The
building
is
unique
and
cool
and
you
can
go
out
the
back
through
the
dinning
area
to
chill
also
it's
much
better
to
go
out
the
back
to
get
to
the
train
station
which
is
literally
3
minutes
away
you
won't
feel
that
walk
because
the
stunning
buildings
around
you.
All
in
all
our
experience
was
great
and
I'd
highly
recommend
people
to
stay
there
I
would
definitely
go
back.
Thank
you
to
each
of
the
staff
that
wason
from
the
18
to
the
22nd
of
November.