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  • 5/5 Georgiana C. 2 years ago on Google
    It was better than expected! The room is rather small, the bathroom is a nice size (not cramped at all) and everything is new and clean. We stayed at the last floor and the view was beautiful. The beds are comfy, outlets are next to the bed and there is a tv in the room. Location wise, you’re about 15-20 minutes away by tram from the city centre, I think it’s reasonable considering the size of Amsterdam and the price of the hotel. It’s close to the south train station and that was really helpful as we also explored surrounding cities. You can pay for an all-you-can-eat breakfast (8.5€/person) or other beverages and snacks are available. The hotel has lounging areas in the reception and also a game room. The only cons we could find were the lack of a closet or storage in the room and no soap rack in the shower cabin. Otherwise, everything was as expected or even better.
    3 people found this review helpful 👍

  • 2/5 Michael 1 year ago on Google
    Very poor service. Most of the front desk staff is very unfriendly and barely helpful. They don't know the internal system well and I had to force them to ask their manager to find a way to help you. They are pretty arrogant and judging when you come to them for help. Talking to one client they are easily been distracted by another - it adds up all the chaos near the front desk and wasting the time. They are pretty slow in solving easy problems. And it wasn't just a bad day - faced it a few times during my weekly stay. Really awful experience, never though it could happen in Amsterdam. Out of 5 people in the desk only one guy from Georgia tried to help and solve my question. Thanks to him! I do not recommend this place. If you can afford +15% to live in any other hotel - you should chose another place. Which will be more friendly and helpful, and the whole experience will be more pleasant. As for the rooms - it's a budget hotel, so rooms are really tiny. Hotel nearby offer much more spacious and comfortable rooms, while the price it about 10-15% higher. bye bye.
    2 people found this review helpful 👍

  • 4/5 Kate 5 months ago on Google • 127 reviews
    You know what you're getting when you stay in an Ibis as it is a chain. Our room was small but functional and clean. The bed is high enough that we were able to store our large suitcases under the bed which helped with it being such a small space. The mattress was very comfortable but the pillows were quite terrible- just really flat and unsupportive. We had a fold down bed in a cupboard in our room with spare bedding. There are communal microwaves which was great as eating out can be expensive in Europe. There is a little snack bar and coffee machine in the lobby which is good. The only negative was that the shower screen in our room didn't seal properly so the bathroom floor would get flooded easily. Also, the process to do laundry is tedious. You have to have your name added to a time slot to use the washing machine & tumble dryer with it being unavailable the days we stayed which was a shame.

  • 3/5 Ragad M. 6 months ago on Google • 22 reviews
    Good location, 20-30 min to the centre of Amsterdam. The area was quite and great for a walk. The room was very small considering its price. The bathroom was not well prepared, no shampoo, shower gel or even hand soap! The breakfast buffet was good, nothing special.
    1 person found this review helpful 👍

  • 3/5 Prashant P. 10 months ago on Google
    This place was surprisingly good. Hotel is huge but with standard facilities. No swimming pool or any gaming facilities. Rooms are small but good for one person. For family it’s not recommended. Location is 25 min from city centre. Check in and check out is fast and staff helpful. Breakfast was not up to mark with limited options. Overall standard IBIS experience
    1 person found this review helpful 👍

  • 3/5 Sheleen B. 1 year ago on Google
    If you literally just want to lay your head down for the night then it serves its purpose. No hairdryer. No wardrobe. There's no tea/coffee amenities in the room and the coffee vending machine in the lobby didn't work. €11 for breakfast but it is only continental so just ham cheese hard boiled egg cornflakes croissant etc. No bar or restaurant so no dinner options.
    1 person found this review helpful 👍

  • 2/5 Sharmendra J. 1 year ago on Google
    Well there are more cons than pros for this hotel and I wouldn't call it a hotel as it's more like a hostel. Yes the prices are that of a hotel. The rooms are extremely small with no wardrobe or closet, so keep your clothes hanging in open a snot enough hangers as well. No toiletries in bathroom and when I asked reception about a dental kit, I was guided to next hotel to buy as they didn't have it. Apparently, next day when I asked again, they found it it basement store..so somebody was lazy enough to look for it when I asked last time. Breakfast sucks as there are not even close to a 2 star property breakfast. Nothing hot in breakfast except the coffee. They don't even have a toaster, so you can imagine. Lastly, I asked for an ironing board and I was asked to bring my clothes to basement and press it there. So some very standard stuff are missing here. Considering their tariff, I feel it's pretty bad service and quality overall.
    1 person found this review helpful 👍

  • 1/5 Fazal k. 1 year ago on Google
    Most horrible stay ever. Reception staff were unfriendly except for one male friendly and helpful receptionist who checked in us. Housekeeping staff were awful as cleaning our room was as a great help. Only on day 3rd bedsheets will be changed but even this did not happen. When I complained to the friendly receptionist he sent a helper to our room to see he was from maintenance Dept. and he was asking me to change our bedsheets as he knew nothing about changing sheets. After paying 145US$ per night I still had to do their housekeeping work for NOTHING. When I complained to their Front Office Manager, Stephanie she was feeling sorry but their Operational Manager Quentin was very rude and unhelpful. Certainly not a friendly atmosphere as there were so many Ukraine refugees in this hotel and we ere treated same as refugees. When I asked for a hair dryer from receptionist Jasmin she and Quentin insisted I have to be in a long queue, whereas they even did not have a hair dryer available. Even when I asked them to check the availability still they insisted first I should queue and later they will let me know when my turn comes up, what a horrible bureaucratic system is this? No plans to recommend this hotel to anyone.
    1 person found this review helpful 👍

  • 1/5 Arun K. 3 months ago on Google • 65 reviews New
    For a budget hotel this hotel was quite expensive, more than 100 euros per night. I do not know if that's the standard charge in Amsterdam. The staff at the reception desk was very sloppy, they would say they would take care of something right away, but never do it and then it took many reminders to get what you want. The room was never cleaned during our stay here. The beds were rather uncomfortable. For the same price we could have easily found better hotels with better service

  • 5/5 Andrius O. 2 months ago on Google • 10 reviews New
    Pretty small rooms, but clean and tidy. Room service was perfect. The staff is friendly and helpful. Breakfast is a bit lacking the variety and no hot foods.

  • 4/5 Peter B. 4 months ago on Google • 6 reviews
    Nice, comfortable hotel with off road parking. Ideal for a short business trip. There are a few nice restaurants that are a short walk from the hotel. The hotel serves a continental cold breakfast (which was nice) and a choice of two pizzas in the evening (we didn't try these). There's also a small snack shop in the foyer. The rooms were basic but warm and clean.

  • 5/5 Róbert B. 5 months ago on Google
    I'm really love the room, it was clean. The cleaners did a great job every day. The tram station (5,25) is near to the Hotel around 2-3 min. The breakfast was good enogh, we ate two times. I recommend to everyone if need a bed and a shower during a business trip.

  • 3/5 Rob S. 10 months ago on Google
    Good points: Clean rooms. Towels replaced often. Good location, with ready access (30 mins) to Amsterdam Centraal and Amsterdam Zuid on trams 5 and 25. Friendly staff, particularly the young lady on breakfast reception who seemed to cope well with everything with a smile. Bad points: Room really small. No chair to sit on. No kettle. No hair dryer. TV placed high on in a corner, facing at right angles to the bed. BBC channels listed but not available. Was advised `maintenance were aware`, but not resolved during my stay. The room had a connecting door through which could be heard the people in the next room talking. Overall opinion. Rather overpriced for what I paid (£105 per night), particularly when compared to my stay at Premier Inn back in England which was half the price, for a room 3 times the size and including all that was missing from my stay here. Points to note: The shower door opens (unusually in my experience) inwards, so a) if you are on the large size you might struggle to get in and out and b) not sure how you would be extricated should you have the misfortune to collapse inside. No supermarket in the area close by, other than a Spar at the local filling station which has a limited range. The nearest proper supermarket appears to be Jumbo at Van Boshuizenstraat two tram stops north (on the way to central Amsterdam).

  • 4/5 Rutger van der L. 10 months ago on Google
    This hotel obviously caters to the budget traveller, housing expat workers and groups of city hoppers, the rooms are incredibly sparse, there's a bed (a bit saggy mattress alas), a coat rack (a pole with six hangers), a bathroom (spiffy clean) and that's pretty much it. I was a little taken aback given the room rate, close to 100 EUR per night with breakfast, but on the other hand such are the prices now. The room I was given was clean, bathroom as well, gratuit shampoos (however no hand soap), there are a couple of plastic seats one can use as an ersatz night table and luggage stand. The TV is small and affixed near the ceiling, only shows some cable channels, doesn't support streaming, also it's located high enough to make connecting a Chromecast or Fire stick a challenge. No closet (!), I repeat: no closet, so no place to store shirts, underwear, socks, all that, also no safe. Okay, there is in fact a closet, or something that looks like it, however, surprise, it houses the extra bed allowing for three people to occupy the room. Living and travelling light is the adagio. The staff was friendly enough, business like but trying to help where possible. The lobby has a small catering facility, providing water, soft drinks, beer, wine, crisps, cup noodles and the like, however at hefty prices (small can of coke 3.50, a small beer 5.50). It pays to visit the local supermarket down the road (there's two of them just 500m down the road, also one can find a couple of restaurants and assorted shops at the Kostverlorenhof). The breakfast lounge features a set of three large microwaves for heating one's own concoctions! Nice facility. Makes kind of sense to buy ready meals in the super and hest them up on site. Evenings it's a coming and going of regulars, obviously. Location wise the Ibis budget sits within a nice distance of Amsterdam center, a small hop by tram to South station, if you take tram number 5 it will take you all the way to Museumplein, Leidseplein and Central Station, half an hour tops. All in all I still think the price setting is a bit over the top, but the hotel does fulfill its function, providing a place to sleep and use as a base from which to work or explore Amsterdam.

  • 4/5 Tarik S. 9 months ago on Google
    Amazing for the money. Public transport in front of the hotel and you need 20 minutes to get to the center. Safe parking behind the hotel for cars. Rooms are very basic but that’s what you should expect from an Ibis Budget. Wouldn’t mind going back.

  • 3/5 Adrian D. 8 months ago on Google
    It's a nice stay overall, but there are something which drag it's score down a bit. For example your room doesn't usually have hand soap, a chair, toilet brush etc. But it is very clean, and quality for price ratio is very good, so if the minus don't affect you then looking at a very nice choice.

  • 5/5 Kuba O. 8 months ago on Google
    This hotel even though its a budget option it's a very good hotel, clean, well looked after. It's been our 2nd visit there and we can't fault it. If you come in late at night there may be no parking but plenty of on street parking available. We're happy to back there again on our next trip.

  • 5/5 Alisha 9 months ago on Google
    Pleasantly surprised by this budget hotel. Comfy beds, Clean, hot water. Good customer service. Just a 3 min walk to the trams that connect you to central (25-30 mins to get into central Amsterdam)

  • 3/5 Ankita K. 2 years ago on Google
    Bad : Every thing was nice but there was no room cleaning service provided to us. We stayed 3 nights there and daily after reaching the room, we found room was not cleaned at all. Also there were no bottles of shower gels in the bathroom. They provide small tubes of gels which is not satisfying at all while using it, as there were no space in bathroom to place it. Good : Price economical, tram station few steps ahead, coffee machine(paid) and oven inside the hotel, big sitting area where we can have outside food with drinks, no disturbance.

  • 3/5 Sandra B. 6 months ago on Google
    We recently stayed in the Ibis budget Amsterdam City South hotel (4 nights). We have previously stayed in other ibis hotels with no issue. We were left without towels on more than one occasion on our 4 night stay and had to ask at reception for towels. There was no soap any day there was mini body wash / shower gel but it wasn't replaced after use so we bought some in the supermarket. Location wise the hotel is just a stones throw from the tram line 5 / 25 which ran ever 10min, the reception staff were very pleasant and helpful, but the housekeeping staff were poor.

  • 4/5 Cuong S. 10 months ago on Google
    Great budget friendly hotel. Close to Metro which allowed you to get around Amsterdam easily. Staff was helpful and friendly. Rooms were sufficient for getting a night's rest.

  • 5/5 Barbara P. 6 months ago on Google
    The hotel is 20 minutes away from central Amsterdam. The train line is a few minutes walk away. Despite it being so close to the tram it isn't noisy at all. Parking available at the back of the hotel. You have a chance to buy coffee at the lobby, and snacks. They provide hairdryer if you need one. The room was spacious and comfortable for the 2 nights we stayed.

  • 3/5 Pete S. 5 months ago on Google
    Overall as you would expect. Rooms were really quite small, but clean and not too shabby. People on the desk were reasonably helpful. Continental breakfast was OK, all cold though. It's a bit outside the city but quite a quick trip on the tram to the centre. I think it's the red number 5.

  • 4/5 Stevie H. 4 months ago on Google
    Great economy Hotel. Very clean well maintained. Everything worked. Buffet breakfast good selection and kept stocked up. Self serve bar and snacks. Will stay here again if coming to Amsterdam. Close to tram line from city.

  • 1/5 Olaf 4 months ago on Google
    The cleaning service is unacceptable. The bathroom and shower walls were dirty on arrival (many yellow, brown and grey spots that could be removed with a wet cloth - example attached). During the stay the room was not cleaned at all - only the towels were changed - bed, bathroom surfaces, sink and toilet were in the exact same state as I left them.

  • 3/5 K B. 2 years ago on Google
    Considering the great location and good price a give 3 stars. The bed was lacking a matras that is more than 2cm thick. Room was quite small what together with the window that wasn't able to be opened, gave me a trapped feeling.

  • 5/5 ber h. 2 years ago on Google
    Ibis is a budget hotel, so you don't get much. But what you do get is good. Basic room includes 2 comfortable beds (placed at a right angle to each other) night lights built into the headboard, a plastic stool, and table. I don't remember if there was a TV. The bathroom has a toilet sink and showerstall. They provide towels, soap and body wash. The staff is extremely friendly and helpful.

  • 5/5 Della 2 years ago on Google
    We stayed for almost 40 nights in this hotel. The personnels are caring and always available. We stayed at the 11th floor, the view was amazing. The room was pretty small for a long stay but details were great. High quality material, good shower, calming lighting, and a small fridge (50ish €) as you wish. I really liked the lighting over the bed, the design was very practical. The problem was we could not open the windows, it wasn't any openings... But the air conditioning was good, a little bit dry for my skin though. Tuesday is for changing sheets and Friday for cleaning, if you're staying long. Lobby was cute and welcoming, I was really relaxed and felt like home in this hotel. It's near the tram station and you can get to central station within 32 minutes.

  • 5/5 Nico V. 2 years ago on Google
    The hotel is super nice and the higher you go up the better the view. The room is super clean and and the bathroom is spacious. The staff are friendly and any question you have - you are being looked after. Sure it’s Not in the City Center but it’s accessible by tram :-) Had a great stay here and would recommend it again!

  • 4/5 Maja P. 1 year ago on Google
    Guy at reception was very friendly and gave us a lot of info for moving around in Amsterdam. Room was just the right size and clean. Would love some more food options, but overall good stay. Good connection to city centre with tramway number 5.

  • 5/5 LIVEIVLIFE 1 year ago on Google
    We stayed at Ibis budget Amsterdam City South for three weeks. The team become family for us, we always felt as home. If you are planning to come to Amsterdam, don’t hesitate staying here, they have bike rentals or the subway is just on the corner. Supermarkets, restaurants, stores are just one block distances. The neighborhood is nice and there’s a lot to do nearby. Breakfast is always fresh, staff is super kind, you have locker options , laundry room, snacks bar. Hope you choose Ibis for your next trip. Thanks for the team, and my best regards.

  • 4/5 Michał W. 1 year ago on Google
    I enjoyed my stay at the IBIS hotel, it's a great option if you're on a budget. It's got everything you need, clean rooms, decent food and good internet. The one downside is that it's pretty far from the city center, about 15-20 minutes by bus, but it's really close to the bus stop.

  • 4/5 Vinicius De A. 1 year ago on Google
    The building is modern, it's clean. Staff is polite and well prepared. Rooms are well equipped. The only thing that I didn't like is the bed, that was extremely uncomfortable, deformed in the middle.

  • 2/5 Moritz H. 1 year ago on Google
    The mattress was so thin / old that sleeping was hard. Not only in my room but also the colleagues got the same problem. Rooms were clean. Public Transportation connection was good.

  • 4/5 Steven J. 1 year ago on Google
    Location was good. Just outside the low emission zone. So it was good for us. But because of how far it was the taxis were more expensive. It was close to the tram if you wanted to take that. But it said it would take 40 min by public transportation. The hotel room was typical for price range.

  • 2/5 Lewis B. 1 year ago on Google
    It's a real shame, because this hotel could be a 4-5 star review without issue if it wasn't for one massive issue. The rooms were small and pokey but it's a budget hotel that's just what you get, the staff were great and friendly and accommodating we had no problems with that at all, the location is perfect because it's outside the center of Amsterdam so it's not super noisy, it's right next to a tram stop that'll get you to the center of the city in less than half an hour. Breakfast was good with varied selection at a good price. But the beds will break your back. The most uncomfortable bed I've ever slept on in my entire life, it would've been better to sleep on the floor it was that bad, it completely ruined the entire experience, woke up in pain and not rested at all. I won't be back, and that really is a shame because it's in a nice area with plenty of shops and nice restaurants within a short distance, but all the positives are outweighed by the horrifying beds.

  • 1/5 Nicole 1 year ago on Google
    TERRIBLE! Do not stay there. We had the most unpleasant experience ever. Bad service, the rooms were disgusting and our friends were told their booking was cancelled even though they had received a confirmation by email that the booking was successful. You can’t trust this place, you might arrive tired after a long flight and they will just say “your booking was canceled even though you received a confirmation that it was successful”.

  • 3/5 Remmy A. 1 year ago on Google
    There were 2 receptionist that night I arrived with my husband. Junior was awsome, friendly and had Excellent customer service. His other colleague was non of those... very cold, like he didn't want to be there, no smile, not much help overall. But the room was nice, clean and good view. Thanks.

  • 5/5 Doug K. 1 year ago on Google
    Nothing wrong with this hotel at all. Compared to the Budget Ibis in Edinburgh this is almost a luxury hotel. Two slight negatives. Parking onsite is not free , but 12.50 EUROS for 24 hours, that was not clear when I booked. Free parking is available on the road between 18.00 and 09.00 which did not work for us. Breakfast is ok but a bit limited choices, only two cereal choices (no porridge), no hot foods and no toaster (even though signs around hotel show one!).

  • 5/5 Hendra K. 1 year ago on Google
    Room was very clean just like the photo when we booked, staff was very polite especially 1 beautiful reception who helps us with our "emergencies", very2 helpfull. Will come back for sure. Recommended hotel, just a minute walk from the Tram station.

  • 4/5 Alexandria C. 11 months ago on Google
    A decent location next to the tram which makes it great for getting around Amsterdam. The rooms are clean and basic, but lack certain amenities such as an iron, hairdryer or safe. It has a very student accommodation style vibe, so I think this is catered towards young travellers rather than people on a business trip (such as myself). I would recommend bringing your own toiletries. The staff are very kind and helpful and make you feel welcomed.

  • 1/5 Karmen Mc. F. 10 months ago on Google
    If you want to stay in a hotel where you are reminded that it’s cheap every moment, it’s fine. Room was clean but everything started to disintegrate. Room service just didn’t clean the first two days. Reception didn’t know how long we booked. Parking ticket wasn’t working (had to ask twice until they finally fixed it, almost had to pay twice). You can sneak into the breakfast area. Just wait until the personal is gone and walk through. Beds are cheap and hard. All „fresh“ towels were dirty. No toilet brush to clean the toilet with. Way too expensive for what you get.

  • 1/5 Varun J. 2 years ago on Google
    Very poor management.. Check in time as usual is 15:00, but we didn’t get our pre-booked room before 15:45. Few more people had the same experience along with us. That too I had to follow up continuously with their 3 different staff members(because after giving some excuse, they were disappearing). Reason for delay was given as some failure with their system and other was that their new cleaning staff doesn’t know how to work with the system(contradictory excuses, clearly shows how well trained they are! 😂). It is like if I did not bug them several times, I wouldn’t have got the room - that pathetic. They claim they clean the room, but they don’t! Staff at reception won’t make you feel welcome - hotel with no hospitality! By adding 10-15€, you will get a way decent place. Avoid this!

  • 4/5 Hannah W. 1 year ago on Google
    Room was clean and comfortable with great views of the incoming planes to the airport. The main reception area had some drinks and snacks which you could buy 24/7 and also a coffee machine. The hotel is right next to the trams that’ll take you to the city centre. Our towels got replaced daily. Only downside is there was no hand soap in the bathroom and no amenities like a hairdryer or water in the room.

  • 2/5 Sgt. C. 11 months ago on Google
    Hotel room smelled like vinegar for some odd reason and the toilet wasn't cleaned properly. I know that staying in Amsterdam is never cheap but 180€ for just one night, in a hotel that is so far away from the city center is way too much.

  • 4/5 kamalita m. 2 years ago on Google
    We stayed here for two nights , booked at the last moment and checked in at 12 midnight. On request we got a queen bed room on 10th floor . The stay was good enough . Did not try the breakfast which costs 8.5€ per person. It covered the basics, bread with ham and cheese, boiled egg , cereal and coffee . Since it had Very limited choice, we decided to explore the Albert cuyp market which is a single tram ride . The tram station is barely a 3 min walk from the hotel. So transportation is pretty convenient. There is a coffee machine and some to go food and beverages on sale next to the reception, pretty decent collection for some quick bites.

  • 2/5 HarterTobak 4 months ago on Google • 2 reviews
    Our room is very dirty. There are many brown spots on the wall and the curtain. The toilet brush is missing aswell. The receptionist told me the have non. At least in a kind way but its very bad as a costumer. Location ist good near the Tram Station. All in all it is a very dirty room and the first and last time i booked this hotel.


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