2/5 Aaron T. 1 year ago on Google
The
rooms
themselves
were
great
-
plenty
of
space,
mostly
clean
(just
don't
look
under
the
beds!)
and
all
the
amenities
you
might
need.
Unfortunately
though
the
service
lets
this
hotel
down
hugely
in
several
areas.
The
housekeeping
was
half-hearted,
often
missing
major
details
including
the
bed.
For
a
4
star
hotel
I
would
expect
far
better
than
that.
The
pool
has
incredibly
strange
opening
hours
18:00-22:00
on
weekdays),
which
means
none
of
our
group
had
a
chance
to
use
it
at
all.
The
hotel
shuttle
was
good,
but
it's
disappointing
that
it's
not
included
in
the
price
in
both
directions
(5€
from
the
hotel
back
to
the
airport).
We
stayed
here
for
a
week
and
worked
in
Amsterdam
Centraal,
so
these
shuttle
costs
very
quickly
added
up
and
there
was
no
multi-day
bus
pass
or
anything
like
that.
The
biggest
concern
of
mine
though
comes
down
to
security.
A
couple
of
our
guests,
including
myself,
were
given
the
wrong
room
numbers.
When
I
went
to
reception
to
query
why
my
key
did
not
work,
rather
than
checking
the
number,
they
just
revalidated
it
for
the
room
written
on
the
card.
This
room
was
actually
occupied
and
I
ended
up
walking
in
on
another
guest
while
they
were
changing.
This
kind
of
thing
is
completely
unacceptable,
and
the
fact
that
it
wasn't
just
a
one-off
mistake
is
seriously
concerning.
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