When you arrive and check in, this hotel ask you a deposit of 50 euro per person (so if you are two in a room … 100euro). When you leave they say you will get it back on your bank account. Well we are the 10th of September and I am waiting since the 14 of august so almost a month after and still nothing ! Funny thing, when I called them they first told me it can take up to 2 weeks (which is already an unacceptable amount of time when your bank is in the EU) then when this delay was more than passed I called them back …they checked literally 2 minutes in their system and said “this is a problem with your bank check with them “ well thank you for this easy answer , my bank is running very well and is clearly not involved in that issue. Last try was the 1st of September, they asked me to write them an email to their general address saying this will be carefully checked etc , 10 working days later … still no answer. I have accepted the idea that I will never see my deposit back but I just wanted to share this experience for your potential next clients, be ready to spend more money than expected in the end. And when I read the other comments I am apparently not alone in this situation! I was used to come in this hotel since 3 years with around 15 friends each year at the same period, clearly next year we will find another hotel. Overall the rooms are nice indeed but when you pay 150euro per night this is what is expected. On the service side however once you have left the hotel and you have a problem like mine they will clearly make you understand that they don’t care. And I will not even talk about the diner booking we made days in advance and that you canceled few hours before and replaced by frozen pizzas sold 15e per unit, that’s another story. Never again

We had a one-night stay at the Radisson hotel, which is located in a quiet street in an office zone in Amstelveen, just south of Amsterdam. The hotel probably makes it's living out of business travellers, thus offering good rates at the weekend. It has its own parking space at a reasonable rate. After making the reservation, the hotel repeatedly sent us emails with the same content (no cash accepted, please check in before arrival), which was a bit of a nuisance. After online check in, we were assured that we would have a speedy process: just show the QR-Code and pick-up your key card. This was, what a surprise, not the case. After a ten minute wait due to other guests a somewhat nervous receptionist had to enter all the data again (why?!) and we finally got out key card (after a five hour car drive). Upon opening the room door, the room cleaning was not done (it was 15:30!), beds were not made, floor was dirty, towels lying around, etc. So, we returned to the reception desk, where the housekeeping manager was just there. When she started a discussion with the receptionist about "how that could have happened" and "we have to do it immediately", we interrupted the process and told them we wanted a different room in the same category and not another wait. After another ten minutes of endless typing on the computer, we finally had our second try. An upgrade to a better room, as compensation for the trouble, was not available, as they "were all sold out" (which turned out to be a lie when we checked online later). The room itself was okay, quite spacious, and offers a small pantry. Convenient beds, quiet night, no issues there. But: no desk to work on (for a business hotel?!), a safe that is hidden deep in the bottom part of the closet, so you have to lie down on the floor to get access, a hypermodern tablet-like remote control for all the electronics, including TV, which is so user-unfriendly that it is hardly possible to operate the TV, a shower with a water temperature that goes dangerously up and down, a missing wall socket in the bathroom. In short: not good. When we arrived back at the hotel in the evening after a visit to the opera, the hotel doors were locked and it is quite unclear where to use your key card. The receptionist on duty saw our trouble getting in, but instead of helping us he kept showing with his fingers that we should use our key card. When we finally got in, we wanted to have a last glass of wine at the bar, which turned out to be closed - 23:20, on a Saturday evening in a big hotel of a leading hotel chain in a big city. What a disaster, never again.

The rooms are tiny but well equipped. Service is exceptional with incredibly friendly and NICE people. Kitchen & Bar is a win : great food with a sauce of loving attention that charmed us. There were several vegan options!!! This is a hotel catering for business people so it's not great for tourists visiting Amsterdam but we were happy to have made this mistake😊🙏

Really bad experience at the hotel . Staff is quite unfriendly and very unwilling to help . Also the strange caution money system that they have is also quite ridiculous . You can only pay the caution money by credit card and congratulations they don’t accept any cash . Very untrained staff at the front desk being a loyal member of Radisson’s club haven’t seen such a low service before . The location is horrible and does not justify the price of this hotel . Always had to book a cab . Nearest tram station is like 20 mins by walk .

What a wonderful hotel, with nice rooms. (we had one Studio suite and one 2 bedroom Suite) Prices are very fair compared to hotels closer to the centre of Amsterdam. I have to say: We were by car, so no clue if it's easy to get to Amsterdam centre by public transport. Clean rooms, pets welcome, hotel parking (as from 16 EUR p/day) and most importantly VERY VERY HELPFUL AND FRIENDLY STAFF! Going back in a few weeks! Lucidity BXL Marc & Harry

We had the premium room with the canal side view. The room was spacious and clean with a big bathroom, including a nice bathtub and a shower room. Mattress was nice, pillows too soft for me, but my fault as I should ask the reception for alternative. We ordered food from the room on several occasions, and each time, food was ready shortly after to collect it from the restaurant after giving us a call. We tried different options and we were really pleased as everything was delicious. Staff were absolutely amazing, kind, professionals and helpful. Keep in mind that the hotel it is not located too close to Amsterdam's centre, and a taxi ride costs a fixed price of €40.00 each way. However, it is cheaper than stopping a cab in the middle of the road. Ask the reception, and they will happily call one for you. All the drivers, very professionals and helpful. Tram, I think it is within walking distance, but I wouldn't recommend it in the winter.

Very nice hotel in the Radisson group! Good reception and comfortable rooms. The only thing is the location, not in Center but also not hard to go by public transportation.

Nice rooms, good service, expensive. Biggest disadvantage: public transport (bus/tram) ist at least 15 minutes to walk. It would need only a small footbridge to shorten that to about 5 minutes. If you are moving by car/taxi: great hotel, peaceful and quiet.

One of the best price/quality ratios in The Netherlands - a 26 m2 room with cooking/microwave and laundry self-service, a good breakfast, all below 100 EUR. Has young but very motivated staff, the manager is seasoned. Booking via the Radisson site is often confusing : standard “error” after booking and a drama to get loyalty points . But that’s something that this hotel can’t help.

Our second time staying at this hotel and both times we enjoyed our stay. The hotel is very beautiful and the interior is really impressive. The staff are all very friendly and attentive to the guests. They always end a conversation by thanking you or wishing you a great day. These small gestures make a big difference and creates an addition to the stay. The restaurant was also very cozy and the breakfast was good. I missed a bit of variety in the buffet options if I compare to other hotels we’ve been to but it was still good! The room was really nice and had a kitchen with everything you need and could think of. And the chrome cast option for streaming Netflix and other apps sealed the deal for me. And there is a gym for my fellow workout lovers:-) Five stars for this hotel and I would definitely recommend!!!

Recently visit this hotel for the second time. Because our first trip went so well. The gym is fantastic and the rooms are so comfortable. I really look forward to breakfast. But our previous visit, the air conditioning, stopped working and the coffee machine was broken. Also, the shower barely had hot water and no pressure. For the money you pay to stay here I expect better. Told staff the next morning, and we were offered a complimentary drink. But by then, we were checking out. It put me off staying here again.

The hotel is located about 25 minute tram ride and 15 minute walk from the city centre. Rooms are clean and spacious. The bed was very large and comfortable. It was also nice to have a fridge and mini kitchenette. The air conditioning worked very well! However, the shower water pressure was very low and the temperature adjustment didn’t work. Also the service was variable. When I checked in I was told city tax would be 3 euros per night for one person, even though originally the booking had been for 2 people. At checkout, a different lady tried to tell I had to pay for two people. Eventually she agreed to only charge for one person, which makes sense since I was only one person and had been told that was fine when I checked in. I agree with others that the deposit is strange that they actually take your money. Other hotels hold a credit card and charge if you have any damages. Overall even though the price was good, it was far from the city and the payment practices seem a bit dodgy so I wouldn’t stay there again

My parents came all the way from South Africa to visit me and decided to use this hotel for thier stay. They stayed for just over a month (and had upgraded to a larger room). First the coffee pods where not replaced, apparently you only get on the first day even if you paying for a month, the room was half cleaned until someone complained and over all responds was slow when questions where asked about absolutely anything. Now to top it off, it has been a month since they left and the credit amount is still on-hold, even though full amount was paid at check out??? Sent emails to no responds, call and get put on hold and then call gets dropped, or worse get through and the person tells me it's finances problem and hangs up. Shocking, and unacceptable.

Although I also have a pet I couldn't accept sitting on the seats during breakfast. Also a lot of dust inside the rooms. We had an issue with the breakfast that I have booked but it was finally solved. Reception was excellent. Nice location near the center

Quite location and surrounding. Good service at the reception and clean room. There is an underground parking. Fantastic fitness, I really enjoyed it. Hotel charges 50EUR extra as deposit per day. The service in the restaurant is very very slow and questionable.

My partner & I stayed here twice over the spring, and both times we were checked-in by Omar. He was always incredibly professional and kept a smile on his face. I always see if I can request a particular location room at check-in (e.g. highest floor), to which he was very accommodating and took the time to [re]allocate us a room that best fit what we were hoping for. When we returned the second time, after asking what brings us back, he showed a genuine interest in our travel plans (we were backpacking around Europe), which made me feel like a valued guest as opposed to just another number. Thank you Omar for being so genuine. On our second night, I realised that the rooms on the opposite side of the hotel actually had a view Amsterdam Zuid — which is stunning at night — and desperately wanted to switch. Originally, I thought you could only observe this view from the corridor (although disappointingly, the view from the rooms is obstructed due to the unwise ‘design’ of the hotel’s exterior). Nonetheless, I wholly recommend our Room 901 for this view, though I believe 902-910 also offer this view. I went down in the morning and the two staff members around reception all tried their best to pull the strings needed to move us. This included having to check with a supervisor elsewhere, showing just how much effort they put in to make it happen. Experiencing this view was so important to me, so thank you guys for not just telling me a room change isn’t possible. I’m concerned to read many reviews about deposits not being returned in a timely manner or even ever, and Radisson not responding to emails… so I hope this is something they look into because it’s not very reassuring. Apart from that, we would love to return in the future. Thanks again all.

I had an amazing experience!! The staff were extremely friendly and the facilities were really nice. They have a massive pool table in the restaurant area which was really fun. The apartment had everything needed and the location was nice and quiet but easy to access Amsterdam Central.

The best service apartment/Hotel I’ve ever been privileged enough to stay at. Gorgeous building and it only gets more breathtaking when you walk in. High-quality rooms extremely clean with all requisite facilities and with a a great location like a supermarket, shops, restaurants, and bars and Traim stations are within walking distance. Upon arrival, we were warmly welcomed by the friendly reception staff Shweta. Her advice about the area made our trip very enjoyable. Thank you, Shweta for your help. I Would recommend this hotel to everybody! It's a true sample of excellent hospitality.

Modern Hotel, disappointing breakfast. Quality was standard but there could be more variety. Rooms were clean. Staff in general was not that friendly and attentive. Especially in the breakfast room. City is reachable within a 10min walk to the Tram Station Kronenburg and then via Tramline 5 directly in about 20min to the center. Would only recommend if you get a cheap offer.

This hotel is located on the edge of Amsterdam and you must walk or take a taxi to it becuase it is surrounded by canals with no bridges. This is why it is a good value. The hotel itself is pretty nice! Just be prepared to walk from a metro. And take a half hour to the center of Amsterdam.

Great hotel with super staff! The service is really good, the rooms are large. The restaurant and bar is very convenient with great food and service! Definitely come back next time. Thank you to all the staff

Let me start by saying I do not like to leave bad reviews but this hotel was terrible for the money we paid for our 4 night stay for new years. To start the front desk staff was very rude. There were like 2 individuals who were not but the rest were very rude. To start at check in we had to wait yo check in because the computer system was down. We also found out park on the property was 17 euros a day which is not a complaint. My complaint was this wasn’t mentioned on the website. The frustration kicked when the front gate was broken for 3 days. We went to dinner and came back and waited at the gate almost 30 mins to get in despite ringing the bell for the front desk serval times. These incompetent people kept opening the exit gate instead of the enter gate. I had to exit the vehicle in the rain just to tell them to open the exit gate. Five people at the front desk at the time and none of them could figure out that we were trying to enter the property. I was pissed. Final straw was at check out the front desk employee was about to charge our room a smoking fee when I had to interject between her and my partner and let her know that we don’t even smoke. She confirmed that she misheard the room number and took the charge off. Also speaking of smoking our floor reeked of marijuana smoke even though the hotel is a smoke feee hotel. We smelled weed everyday to the point where our clothes was smelling like weed. This was awful for individuals who do not smoke. Bottom line up front don’t book this hotel book something closer to the actual city center. Trust me you will pay the same.

Although the hotel location is a bit secluded ( right at the end of the road) , everything else that the hotel has to offer is best. Very impressive restaurant, with eye to detail decor; unique styles, and amazing breakfast spread. Rooms are modern, complete with amenities, and service is top-notch.

That's a splendid hotel on the inside, very modern and using the latest and greatest in home design. It's definitely worth a look, at least to get some inspiration for your future home. However, it's more elegant than convenient. The king-size bathtub, for example, is gorgeous, but it's clearly impossible to take a bath in it. Due to the low water pressure, it would take two hours to fill, and by the time it's full, the water would be cold. The curtains let in a lot of light in the morning, so you need a sleeping mask. On the other hand, the parking is very convenient. There's plenty of space, parking spot are very spacious, and you can charge your electric vehicle if you have one. They are dog friendly as well and that's a big plus. The store in the lobby is also very convenient and well thought out. It's the first time I've seen such an advanced automated store. In conclusion, this hotel offers good value for money. Edit after the second night : I had to change rooms due to an error in my reservation, and was moved to a premium room. Surprisingly, it was much better than the Suite, for a lower price. If you're hesitating between these two options, I would recommend going for the premium room!

Lavish breakfast and great 👩‍🍳 Chiefs. Very caring and helpful in preparing foods to suit Indian palate impromptu. Wonderful and comfortable rooms with great lake views. Mind blowing experience. However it is far off in the south of city.

Its a very good and spacious hotel.. rooms were fantastic and quite large compared to many other hotels in europe. Great service by the staff, very helpful. Only issue was the location of this hotel. The first public transport spot is 15-20mins walk away. U do get cabs, but not during peak hours. Plan accordingly. The walk was beautiful though.

Good location, nice rooms, super staff. And a surprisingly good dinner menu. Recommend also for longer stays.

One of the best Hotel around, everything is new, perfectly cleaned, you have a full kitchen in every room, and a laundry at the floor and gym at the 10th floor included in the price of the room. The personnel at the reception are very kind, they helped me with a shipping handling my box to the courier. The position is a bit far, 25 min from city center with the tram and walking, but it is balanced with the price and the level of service of the place.

Its a great place to stay. The hotel offers rooms with kitchen with induction hob, kitchenette which is very convenient. But there is no grocery store inside. We have access to lot of supermarkets by 15mins walk.

Hotel was good.. one thing which I didn’t like is.. we stayed there for 9 days but they only provided us drinking water bottle only on first day and even our bed sheets.. they change it after 4 days even when we requested, as per the hotel policy they change bed sheets after 4 days.. which I found little odd. What if i book room for 1 day and again for second day. Bed sheets should be change every day or after 2 days atleast, it’s the matter of hygiene.

Best and quite place for stay. A bit far from center but staffs and everything nice. I requmand this hotel.

Really good perfect 👌 Maybe later I'll drop some photos to plus a lot of times behind the hotel you can see horses and you can pet them and they're not owned by anyone there's a lot of nature around and you can see all sorts of animals And it's inside the water Hotel is perfection. There's amazing view on every floor 😉

Nice Hotel! All in all me and another person had a good stay here. Clean room, nice employees and wonderful view from the 10th floor. You can easily reach the tram by a 15 minute walk. 15€ to park your car in the garage is a fair price. But please check if everything in your room is complete and as it should be since the shoe cleaning sponge was not inside the wrapping (I don't need it but others could be mad). A little hint for the Radisson team: You could add little signs to the breakfast buffet so people know what they are eating. However, it was fun and I recommend to go there.

We had a great stay at the Radisson South. The building is well maintained and the room was well layer out. We had excellent service from all staff and in particular from Emanuel in the restaurant. The suites have a kitchen in them which we used to cook a meal - but I forgot to get butter. There isn't any close grocery stores around but Emanuel was able to help me out without it seeming like a bizarre request (even though it definitely is). While it isn't a great location for public transit we did appreciate the quiet calmness of the area and if you had a car or a bike it would be a huge bonus. Big thank you to everyone at the Radisson for making our stay in Amsterdam feel effortless!

The hotel is very beautiful however for the price me and my husband paid, the things that happened shouldn’t have. Firstly the bathtub which was one of the main reasons why we booked, wasn’t holding water and it took an hour for maintenance to get there. Secondly the bathroom water pressure is so weak. We couldn’t even shower properly! For the prices of almost 4 hundred euros we deserve better. Also the TV remote broke down on us!

Staff is extremely helpful and very friendly, accommodation is in impeccable condition, fitness room is well equipped, breakfast buffet was delicious and had gluten free options available, families are welcome, dinner service at the restaurant was amazing, too! Thank you to the wonderful team at Radisson Hotel and Suites Amsterdam!

The gym is on the top floor and is open all night. My room was across the hall and I still heard the noise from it. The hotel is also in the middle of nowhere. It's a long walk from stores, parks, and public transportation.

I do not recommend this hotel to anyone. The hotel do not have anything like Radisson and also like 4 star. Staff including reception are not so friendly and do not know how to speak to guests on phone. Location is not accessable with any public transport. I had to pay everytime extra for taxi from nearest tram station. House keeping was worst. Either they do not know how to maintain hotel or they do not want to do it intentionally. I had complained for many many things during 3 days stay. After compalining.. house keeping worked good for one day. There is no hospatility in this hotel for guests. Even the breakfast we took for a day do not have 4 star hotel feel. Overall, my experience here was worse than even other simple hotel in Europe I had been to.

Great hotel if you have a car! Good for accessing the south part of Amsterdam, and the RAI. Easy parking with lift from the parking garage straight up to your floor. Many charging stations for EVs; my Shell token worked without issues. For a longer stay definitely upgrade to a bigger room. My room was fine and it was good to have the little kitchen. Breakfast was okay, not that big a selection for the buffet but you can order a la carte (omelettes etc.). Keuken restaurant in the evening was good. Note there is no room service but you can call down to the restaurant and order then go pick up yourself. Laundry facilities on some floors but the machines were always taken. Front desk always helpful. Nice setting with horses grazing along the canal next to the hotel (!).

The hotel itself is modern, clean and well maintained. A shame this hotel cannot be transplanted to a more central part of the city. Calling it Amsterdam South is a bit of a stretch - it's in a business district of Amstelveen. I was really disappointed in arriving on a Sunday to find that both the restaurant and bar were closed!

I have stayed in Amsterdam over 100 nights on business over many years and would recommend this one for business travellers. Amsterdam does touristic ok but there are few good business hotels. Good mini suite style room with kitchenette including a fridge. Plenty of communal meeting space. Standout are Alex and the bar / restaurant team who create an excellent atmosphere. Breakfast, lunch and dinner are all decent quality and good value compared with the many substandard hotels in the centre of Amsterdam and Leidserplein. Rooms are high rise and airy. 15 minutes walk to the tram, on the flat of course, tram journey is about 25 mins to the centre.

Too far away from Amsterdam City centre. Hotel is beautiful and just don't get the vibe. Usually you come across business travellers, so not that exciting stay.

This hotel made sure that we were taken care of in every way, but given the privacy and peace that we were hoping for. From the friendliness and helpfulness of each staff member to the attention to cleanliness, this random Radisson in the Amstelveen area was the best hotel that my wife and I have ever stayed at in our ten years of travel together. Even the breakfast was top notch, with a full hot buffet and made to order anything and everything. Can't wait to come back here ASAP.

Great surprise! Nicely designed rooms. Comfortable, clean and high end. Not what you expect of a Rad SAS… pricing fluctuates massively (like everywhere in Amsterdam..) but desks are to be had. Limited free on-street parking.

Really nice hotel for a long term stay. Self-service laundry service for 24hrs, small mini-mart downstairs. Great location very green for bike ride to the city is 25mins and to the nature is only 5mins. Dogs are allowed too with the welcome set(mattress and water bowl).