I would give zero stars but not possible. It's not really a hotel, it's more of air bnb with no kitchen. The room was below basic, the management is the worst, rude and lazy. The double bed is actually two small prison single beds pushed together. The room window didn't close and it was snowing outside and below freezing. Quite a bit of the window remained open through the night so we had to wear layers just to stay warm. So it's wasn't really an air BnB, it's was camping, not even glamping. And when I told the management the next morning he told us we should have "stayed at.a Hilton hotel" after I told him I have asthma and the cold air triggers my symptoms. I ended getting so unwell than when I returned to the UK I had to be admitted to hospital to treat my respiratory distress. I wrote to the hotel to get a refund and I'm pretty sure that terrible manager replied, I've uploaded the conversation. This is a bad man, he didn't even care that he may have made one of his guests terribly sick. Absolutely avoid.

Thirty one years ago, full of the dogged enthusiasm and adventurous spirit that unknowingly afflicts us in our youth, some equally bright eyed friends and I spent one weekend each month alternating between gay Pareé and the even gayer Amsterdam, seeking to experience more European ideas of life in the shadows we'd have avoided like the plague back in London. As eye opening, exhilarating and sometimes dangerously stupidly crazy our continental adventures were, a five minute walk from the nightlife of the dingy Leidseplein, tucked neatly away behind the multiple stars, crystal chandeliers and bright lights of the swanky American Hotel, we thought we'd hit the jackpot with our Dutch HQ - the easily unnoticable Hotel Kooyk. Behind the unassuming door was a warren of steep staircases, twisty corridors, and unmarked doors leading to bedrooms or bathrooms and bedrooms with bathrooms or more stairs and sometimes even the exit to be street! A double and a triple - one on the canal-side outer wall, the other overlooking a nice inner courtyard garden at a nightly rate even when you included the somewhat mysterious city tax on top of the tax tax you couldn't find a backpacker dormitory bunkbed in Earls Court for the Sterling equivalent in Guilders. Breakfast was a totally European affair and much superior to the paltry offerings of Paris. A bowl of cereal, toast, meats, fruit and cheese set us up until the afternoons at least and the cheese and salami sandwiches we sneaked into our pockets were ideal for a canal or river side munch. Some things have changed since 1993, not least among those things, I myself. The Hotel Kooyk has also changed across the years - but only in the interests of modernisation. The stairs are still clompy wooden hills, the juliette balcony windows still overlook the inner garden area - unfortunately the breakfast isn't automatically included but even with the still mysterious city tax tax - I think that Hotel Kooyk sells itself short as a 1 star guest house. It's a no frills gem in the most amazing location and it's successfully survived the decades whilst some brasher, showier, pricier nearby neighbours haven't - no snobby American Hotel today - because it provides exactly what you need to the point where you don't notice the discarded chaff of unnecessary extras that cost you more and more and more knowing that you will never need nor use the fripperies. Congratulations Hotel Kooyk - I wish you another thirty one years of success. Other than one night on that bloody boat in the harbour - for the experience - I wouldn't recommend anywhere other than Leidsekade 82 to anyone who visits Amsterdam.

Fabulous stay in a great location of Amsterdam. Rooms were clean, staff were kind, and had a lovely view of the canal from our window. Location was great, quiet street but close to good places to eat and drink, tourist spots, and the museums. Would definitely recommend Kooyk

Not bad for the price. Nice staff and welcome. Doors locked (curfew) at midnight, one night the door was bolted upon our return at 10pm. Own room but shared bathrooms with others, no problems, didn't run into anybody. One shower didn't lock. WC taps didn't work, no soap in any of the toilets either. Doors don't shut unless you slammed them. Did have soap in the bedroom however. Lumpy pillow and not super clean. Nice balcony!

I had an accident on the way to the Hotel and couldn't check-in because I had to go to the Hospital. The Hotel "customer service" made fun of me for not having an insurance for that and replied very rude. Basically telling me I deserve what happened to me. I'm glad I'm not going to be there I wouldn't feel safe with a Host that behaves like that.

One night we went out and the door wouldn’t open with the card when we got back. We had to spent the night outside which was obviously very uncomfortable but it didn’t seem to phase the hostess Mary who was rude thru out our whole stay. Going on she accused me of stealing her decorative pillow in her hallway although I had just locked myself out that night. I went to pee outside because her lousy hotel room didn’t come with a private bathroom. I borrowed her pillow since I had to sleep Infront of the door for the rest of the night since no staff was present the whole night to open the door??? She said it was my problem and I shouldn’t have touched her pillow, she then proceeded to have an outburst and cuss us out saying this was her hotel and those were her rules bla bla bla she could kick us out at any time. A very miserable lady who makes the stay very uncomfortable. Her husband and other staff were lovely people tho

We had a very nice stay in this hotel. The rooms were comfortable and clean, the owners were very nice, friendly and helpful and the prices were reasonable.

Staying here this weekend with a friend. I must say you get plenty for what you pay for, cleanly and maintained thoroughly. The location is fantastic, as are the hosts. They couldn’t have offered more if they tried! One of the things i tend to skip when travelling are the breakfasts, however you have to take up the option as it is divine! I’ve loved staying here and most definitely will be back again in future

Not the ritz but if you want a place to sleep then it's decent enough, fresh towels, TV, and refreshments available. Lady was very nice even though her husband just had a big stroke the day we arrived, he was fairly OK when we left but never saw him! Would recommend and the best thing about it is the location, just perfect I'd say! Only downside was some doors had to bang shut, not a problem for me but can be annoying for some I guess and also the toilet was a bit smelly but clean enough

We've been on the short holidays, three nights. We can't complain, room was very clean, shower very spacious with hot water. Were got used to the harsh conditions while traveling and room we got was nice and cosy. Staff very nice and chatty. Great location.

Moldy shower, room was cold and very moist. Key cards stopped working every new day, blamed us for it? Also, staff walks into your room and wakes you up loudly 30 mins before check out, saying "I suggest that you wake up now"....?

Lovely little place my first time in Amsterdam the lady who runs it very welcoming and very nice would definitely recommend & would definitely book again if we ever come back thank you 😊

This hotel was cheap for Amsterdam standard. We didn’t expect much from the hotel as we’d be out all day. What we did expect was a comfy bed, clean and warm room. We got mostly what we expected. The hotel was clean. It was on a quite Street yet walking distance from everything touristy. I was pleasantly surprised. You’re about 20 min walk from the Main Street full of coffeeshops. Even closer to all the touristy shops. And close to some nice places to eat. My only problems was how thin the windows were. One of them didn’t close properly so it was a bit cold in the room. The stairs in this hotel were so small I felt I could break my neck if I slipped.

This hotel truly makes basic hospitality values even through email communications. Tried to enquire about a group booking, and of the 2 replies I got, one was a response that didn't read my email clearly, and the second response came back rudely in full caps. It's a wonder this establishment considers itself a hotel.

My recent stay at Hotel Kooyk in Amsterdam was marred by a shocking and unacceptable experience. I feel compelled to share my dissatisfaction and disappointment in the hope of preventing others from facing a similar ordeal. My two friends and I were looking forward to a pleasant and comfortable stay at this hotel, but our night was anything but restful. Imagine our shock when a mouse invaded our room during the night, actually running on our bed. The initial reaction from the hotel staff was less than reassuring. When we brought up the issue, we received a flippant response along the lines of, "we don't invite them in. I get them at home." This response was far from the professional and empathetic attitude one would expect from a hospitality establishment. The issue only escalated when we inquired whether such an occurrence was acceptable in a hotel, to which the response was, "ah probably not." The complete lack of apology, concern, or compensation was truly disheartening. It's imperative to stress that this incident not only disrupted our night but left us feeling uneasy about the overall hygiene and condition of the hotel. If one mouse managed to infiltrate our room, it's safe to assume there might be a broader issue within the hotel premises. We requested a more suitable solution, but the offered course of action was to mention the issue to the maid, who "might be able to help." This solution was inadequate and far from reassuring, considering the gravity of the problem. I implore Hotel Kooyk to address this issue promptly, with the utmost seriousness it deserves. I would appreciate a response from the owner or management to explain how they intend to resolve this issue and what measures they will take to ensure it does not happen to other guests in the future. In light of this unfortunate experience, I believe it is only fair for the hotel to compensate us. The room we paid for was clearly not fit for purpose. Mice are classified as vermin, and it is unacceptable to have them running amok in a guest's room. In conclusion, I cannot recommend Hotel Kooyk to anyone, even as a budget option. I strongly urge potential guests to consider paying a little extra to stay at an establishment where hygiene and guest satisfaction are given the priority they deserve.

Good option for a low-budget vacation with friends, but nothing else. The rooms look like they havent been renovated for 30 years, the owner lady is super rude even you didn’t do any problem at all. Cleanliness is fair, location is excellent.

Really nice owner and location. They change the bedsheets (or just make the bed) everyday! The room is a little small and no toilet in room. otherwise really nice!

The management was curtious and the rooms extemely tidy. The location is excellent for the money you spend. It is located very well. I really enjoyed it.

Well, it's a one star hotel. But if you're looking for a cheap place to sleep in Amsterdam and don't mind everything being a little old and worn, there's nothing wrong with this place.

Very convenient location. Clean room. Just thought the bathroom was a bit small, but otherwise, was ok .

We booked online and immediately realised we booked the wrong dates. Although it was a 'non-refundable' booking, we messaged the owner straight away and asked if we could change the dates which we thought would be reasonable as the booking was over 3 months away. The owner's communication was rude and blunt and she refused to refund us or allow us to change the dates, despite us offering to pay more for the change of dates. Despite respectfully requesting this change, the owner then blocked me on the booking website so I could not contact them anymore. We wish we read the negative reviews before booking and losing over $600.

Small, very nice, very central to nightlife, the main museums, easy access to trams, buses and taxis. Pierre the owner couldn't be any more helpful.

Low budget but had everything we needed. An enjoyable stay and kept clean. Nice bathroom, fridge in room etc.

Nice location, welcoming staff and clean place everywhere. The beds could be better they're too soft for me but it was calm during the night allowing me a good night sleep I probably will come back there.

Very kindly Hotel in old town. My favorite

Friendly owners, very welcoming nice cozy hotel central but not too central. They even packed us a little breakfast when we checked out. 😃

Lovely, friendly staff. Lovely breakfast. Very clean. Will definitely go back again. Ive stayed in 3 and four star hotels that weren't as nice as this, The heat in the room was a bit much but we turned off the radiator and opened the door and all was good..

Stayed at the Kooyk in January and was very pleased. It was comfortable and clean. Wonderful breakfast service and spectacular location… what more could one ask?! Water pressure in the showers was wonderful, and the heat kept things toasty! The owners are very hospitable and take care of your every need. Would definitely stay there again.

We payed an extra £5 for a double bed and just got two single beds pushed together, which if you’ve ever had this and tried to cuddle your partner, you’ll know one of you just falls through the gap in the middle. Also, there was a loud squeaky noise about every 10 minutes throughout the night, god knows where from, but it made it very difficult to sleep. Room was really small and didn’t have any such things as a lamp or even a cup for your bedside water. Furthermore, the shared toilet is quite possibly the smallest toilet in the world, with barely enough room to stand in, let alone sit on the toilet seat. However hotel is in a great location, every penny you pay goes towards the location, because if you expect it to go towards a pleasant experience, you will be disappointed.

Fantastic hotel, brilliantly located! Staff were really welcoming and friendly!

That hotel stole my money (300 e) they are just criminal. Plus room got many rats, mouses, so many pests every where, plus no smoking plus no visit allowed, plus too humid = The worst place on earth

Close to the center, but luckily quiter. Room and staff were nice. Price was as high as it is common in Amsterdam, maybe a bit lower.

This was the perfect place to stay during our trip to Amsterdam!! Very nice and clean rooms. Had everything we needed with wifi. The breakfast was delicious and had lots of options to choose from. Friendly staff. Just wasn't aware of the city tax we had to pay on arrival (7€).

The hotel was in a nice location near the center. It was a small room without personal bathroom, the public bathroom waslocated outside the room. The beds were comfortable and we had a nice view on the garden. The price for the hotel was cheap, we didn´t have breakfast. The room was clean though, and the employees were also friendly. In fact, if you´re looking for a cheap hotel near the center, you should pick Kooyk Hotel.

The most unfriendly stuff I have ever experienced In a hotel, and I travel quite a lot. The big lady is a little mental I think. They yell at 7 in the morning, and there is no sound isolation, so you hear every little noise. The door lock was broken, the window was opened and we couldn't close it.. The towels were ripped.

For the price this hotel was excellent. We chose mainly on location and walked everywhere. Staff were friendly and helpful. Room was basic but clean and comfortable. We had an external bathroom which was a little annoying but we knew this when we booked.

It’s a really decent hotel. The staff was very nice and the room was great. It had a good view of the canal but it did get noisy at night. The only thing is the comunal bathrooms but they are exceptionally clean and they work. It is hard to move around because of the hotel of the narrow stairs so keep that in mind if you have any problems. The location was great, it’s the main reason we stayed here and would do it again. Overall I have no complaints. For the price and location I would 100% stay here again

The hotel is completely suitable for young people. It is located in one of the best central locations in the city, right along a canal. If we had a problem, the lovely owners were immediately available to us.

The good: The hotel is located in a very nice area, a few minutes walking distance to Leidseplein and Vondelpark. The room was decently priced, considering the other options in the same area. The bad: The soundproof was not so good - you could hear even when someone was going to the (shared) toilet or to take a shower. But what bothered me the most (and the reason why I rated my whole experience 1/10) was the staff's attitude, which was one of the worst I've ever experienced. I will explain below: The room cost ~111 EUR for one night. A few days before arriving, 99 EUR were "blocked" on my credit card - I assumed that I had to pay the rest (city tax) upon arrival. When I arrived, the receptionist told me that I had to pay the full 111 EUR amount. I told her that I had already paid, but she kept insisting that I needed to pay the full amount again. I did not understand why and wanted to log into my bank account to double-check that the 99 EUR were, indeed, for the room. Maybe I had paid for something else, but didn't remember correctly? Just when I was doing that, this Dutch lady (who is the hotel manager, I think) came to the front desk, literally yelling at me that I had to pay the full amount, no more discussions. Since she was loud and annoying, I told her that she was rude and asked her to lower her voice - I was not shouting at her, I was being polite and demanded the same treatment. I didn't see a problem with checking my account to make sure that I had paid for the right thing. Too much to ask from her. She kept yelling that she was fed up with customers who don't read the information on the website - the 99 EUR was a "pre-authorization of the credit card for the first night", which would be refunded after 15 (!) working days. As she was mumbling, she was also drafting an e-mail explaining the "pre-authorization". I checked my e-mails to see if she had sent any message before about this "pre-authorization" thing. There was none - either she had sent it but I hadn't received it, or she was lying.

Excellent accommodation right next to the town centre and super helpful staff (even after our late check in) would definitely stay again ❤

Good value for money, friendly staff, good breakfast, relatively clean, an old building with worn-out furniture. If you are looking for a place to sleep at nights while keeping yourself busy with the on-endingoptions to visit at Amsterdam, go for it. It's located at the heart of the city center.

The location is the only thing that is amazing about this place. The building is old and looks like the owners give it the bare-minimum maintenance. The room I got with private bathroom was good size, although it did not have any desk or table which would have been nice to work at. It did have a couple of chairs, and a mini (mini!) fridge. The "full size" bed was actually to tiny individual beds put together. My room was right next to the street and I could hear everything going on outside through the window. Thankfully the street is not super busy, very pretty next to a canal. Most of the noise actually came from inside the hotel... Doors wouldn't shut unless you slammed them you could constantly hear people doing so. I was also right next to the office so I could hear phone calls all the time. The staff was always in a TERRIBLE mood, the owner was rude and shouted a lot, the owner's husband(?) was apathetic and a little condescending. I had people open my locked door and walk into my room without knocking TWICE -- once it was the cleaning lady, and second time the owner guy who excused himself saying someone told him my window was stuck and he was going to fix it. Thankfully both times I was just sitting doing some work, but I felt this was a HUGE invasion to my privacy and no one from the staff seemed to take it seriously and only half-heartedly apologized for disturbing me. Also no visitors are allowed which is a bit annoying especially if you are paying for a private room where you should be allowed to hang out with whoever you want.

Horrible employees will swear and scream at you! My stay at the family hotel Kyook was incredibly disappointing. The staff were rude, aggressive and treated us like criminals our entire stay. They made us feel extremely uncomfortable and unsafe. While the room was cold, and lacked the fridge that it advertised, the key cards constantly wouldn’t work, and the outside doors to the shared balcony (not advertised as shared) were left open all night, the main issue came when we were checking out. When we came downstairs to check out 15 minutes before the advertised check out time, the employee told us that the bag storage room was full and that we should have come earlier and we wouldn’t be able to store our bags. We asked if there was any way to store them elsewhere as they had told us previously that we could store our bags. The employee started shouting at us, saying ‘f you’ and other completely disgusting things, and that we should instead try to make more money and instead afford a 5* hotel before storming off, while we remained incredibly polite. The shared bathroom is also incredibly small. Anyone over 5ft 11 will not be able to close the toilet door when sat down on the toilet. Disgusting customer service, or even a way to treat other human beings. Appalling.

Worst hospitality I have ever experienced! Every staff member was rude and unhelpful. They changed the policy for the room everyday and on last day employee shouted at us for wanting to keep our bags in storage which they had previously promised to provide, even going as far as saying cursing get out to us as customers. With the facilities provided couldn’t close the shared toilet door whilst using it