1/5 S. J. 5 months ago on Google • 34 reviews
I
had
a
horrible
experience
at
this
hotel.
I
booked
this
hotel
through
Agoda
since
I
saw
a
good
review
at
Agoda.
It
is
in
a
bad
neighborhood.
When
I
paid
cash
at
the
supermarket,
teen
agers
were
asking
money
to
me.
I
see
the
light
of
the
parking
place
just
3
meters
from
the
hotel
and
I
could
see
the
parking
place
from
the
hotel
room.
I
thought
it
belongs
to
the
hotel
and
parked.
There
were
nothing
written
about
no
parking
anywhere.
At
8:30
am
in
the
morning,
the
cleaning
lady
knocked
my
door
and
she
was
in
rush.
I
left
hotel
with
rush
but
realized
that
I
left
my
ear
ring.
But
as
soon
as
I
left(before
the
check
out
time)
my
code
of
the
hotel
was
blocked
and
I
cannot
get
back.
I
went
to
the
parking
place,
but
the
gate
was
totally
shuttered.
Even
one
fly
cannot
come
in.
I
was
in
shock.
I
called
the
hotel.
The
owner
of
the
hotel
said
it
is
my
fault
and
my
problem.
I
said
I
admit
it
is
my
mistake
that
I
thought
it
was
the
parking
place
of
the
hotel
but
I
need
to
take
out
my
car.
She
shouted
to
call
the
owner
of
the
building.
I
said
I
don't
know
who
is
the
owner
and
I
begged
her
if
she
can
at
least
help
me
to
translate.
She
shouted
to
me
that
it
is
your
problem
and
hung
up.
I
knocked
every
door
in
the
morning
of
Sunday
in
the
building
and
finally
when
someone
came
out
with
the
key,
I
cried
and
cried.
I
cried
for
a
long
time
from
the
relief
and
stress.
The
owner
of
this
hotel
or
manager,
treated
me
terribly
when
I
really
needed
help
as
a
guest.
Imagine
that
I
was
attacked
by
the
teenagers
yesterday,
she
might
also
told
me
it
is
your
problem
and
solve
by
yourself.
Don't
stay
this
hotel
for
your
own
safety.
The
owner
is
a
horrible
person.
It
is
also
pity
that
Agoda
doesn't
filter
this
kind
of
place
and
just
allow
to
register
themselves
as
like
a
good
place.
I
submitted
my
complaint
to
Agoda
first
before
I
leave
the
review
and
waited
for
the
reaction
of
the
hotel
but
I
haven't
heard
anything
back
from
the
hotel.
It
was
not
worth
to
give
the
chance
to
explain
to
the
hotel.