KFC image

KFC

Restaurant Fast food restaurant Meal takeaway Family restaurant American restaurant Meal delivery Chicken restaurant Chicken wings restaurant Small plates restaurant

Restaurant chain known for its buckets of fried chicken, plus combo meals & sides. People often mention order, time, chicken, cold, good, staff, minutes, waiting, wait, crispy,


Address

Damrak 87, 1012 LP Amsterdam, Netherlands

Website

www.kfc.nl

Contact

+31 20 627 9185

Price rating

$$ $$

Rating on Google Maps

3.50 (8.4K reviews)

Open on Google Maps

Working Hours

  • Friday: 10 AM to 3 AM
  • Saturday: 10 AM to 3 AM
  • Sunday: 10 AM to 1 AM
  • Monday: 10 AM to 1 AM
  • Tuesday: 10 AM to 1 AM
  • Wednesday: 10 AM to 1 AM
  • Thursday: 10 AM to 1 AM

Featured Reviews


Frequently mentioned in reviews: order (30) time (18) chicken (16) cold (11) good (11) staff (10) minutes (9) waiting (8) wait (7) crispy (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Ghareeb A. 6 months ago on Google • 227 reviews
    My recent visit to KFC in Amsterdam left me with mixed feelings. While the food quality was up to par with the usual KFC standards, the wait time for my order was longer than expected, clocking in at over 30 minutes. The menu offered a delightful array of classic KFC favorites, and the taste did not disappoint. The chicken was crispy, flavorful, and cooked to perfection. The sides were also delicious, adding to the overall satisfying meal. However, the extended wait time was a drawback. While I understand that some delay can be expected during peak hours, it's important for fast-food establishments to strive for efficiency. In this case, the wait time was a bit longer than what I would consider reasonable. In conclusion, KFC in Amsterdam offers tasty and satisfying fast food, but the extended wait time was a notable inconvenience. With a bit of improvement in service speed, it could easily earn a higher rating. For now, it's a solid four stars.
    2 people found this review helpful 👍

  • 1/5 Travis S. 1 year ago on Google
    Legitimately waited over 45 minutes for 2 burgers and popcorn chicken. Burgers were missing ingredients and the wrong size popcorn chicken was given. Dozens and dozens of orders worth of food sits ready and waiting but front counter staff are incredibly slow, only using one hand at a time, taking 10 seconds to open a bag, frequently stopping to chat etc. No apology for the wait, staff don't care at all. Avoid at all costs.
    2 people found this review helpful 👍

  • 1/5 MIHKEL K. 1 year ago on Google
    The food was dry, tasted like cardboard. The wait was long and people started pushing towards the counter so i could not get my food. They forgot my sauce and all my friends were missing something from the order. Do not reccomend. Try something else.
    2 people found this review helpful 👍

  • 1/5 Natálie S. 1 year ago on Google
    We were waiting 43 minutes for our order. They forgot to give us drink and fork for the coleslaw and there were no tissues. Never more!
    2 people found this review helpful 👍

  • 1/5 C.J. O. 6 months ago on Google • 138 reviews
    I have eaten KFC around the world and this KFC was one of the worst I have ever had. The Colonel burger bun and fries was old and the food was cold when I received it. The only good thing with my order was the half corn. For the price and quality I recommend that you rather eat somewhere else.
    1 person found this review helpful 👍

  • 3/5 Zeeshan 8 months ago on Google
    Chicken was not the one for which KFC is famous. It was certainly not crispy. Fries 🍟 didn't taste fresh. A lady on the first floor was shouting on people trying to access toilet 🚻 without paying or more persons were entering by paying a single payment, which was OK!
    1 person found this review helpful 👍

  • 4/5 K P. 1 year ago on Google
    They have the best tasting plant based chicken strips… however as others have mentioned it’s chaos on the ground floor and takes forever to get order. Go up to the higher levels to enjoy.
    1 person found this review helpful 👍

  • 3/5 rinne p. 9 months ago on Google
    Quick but the lack of meat isnt worth 9,9 euros of my minimum wage
    1 person found this review helpful 👍

  • 4/5 Johanna 1 year ago on Google
    The atmosphere is a bit chaotic on the first floor but more calm on the floors higher up. It was easy to order, slight waiting time because it's a popular place. The kitchen were working efficient 😊
    1 person found this review helpful 👍

  • 2/5 Andrejs M. 1 year ago on Google
    Every branch traditionally does not give out the entire order!!! 😄😄 Be sure to check your order and give the receipt only when you have checked everything!😏 P.S. I advise the management of KFC to take care of their employees because they make money for you! KFC you are not poor, but you never have enough anyway because you are insatiable!
    1 person found this review helpful 👍

  • 5/5 Abhijeet S. 2 months ago on Google • 98 reviews New
    Good Food when you need it. Located near Central Station in Amsterdam. Ordered Double Zinger Burger Meal and was happy. Costed me €14.00. This outlet also has a paid washroom for your convenience. It has seating places in ground floor as well as first floor.

  • 5/5 Max 1 month ago on Google • 79 reviews New
    Attended during the peak lunch rush. Queue was big but food was still served quickly and was hot and fresh. Good value for money and the chicken tastes very comparable to KFC in the UK - maybe even better. Miss the gravy though!

  • 1/5 Juan R. 1 month ago on Google • 72 reviews New
    The first bad experience with kfc in muy life,the workers dont understand good and dont like to work good too,the good cold,and waiting i feel something bad because all people ask workers because in every order you see mistakes,in muy order fault too,but the problem,all cold...and the workers are really bad for fix that,i asked Pepsi and them give me Pepsi Max,everithing bad here, never come here about have better places to go around.

  • 5/5 Reza F. 6 months ago on Google • 49 reviews
    The food here is consistently fresh and tasty, especially the crispy tenders. However, there are some downsides, like having to pay just to wash your hands and occasionally finding dirty tables.

  • 1/5 jager y. 1 month ago on Google • 32 reviews New
    First of all we didn’t like it we entered to order and we thought that we will get the food in few minutes maximum 15 min. But what really happened that we have waited 40 minutes and what is frustrating is that people who arrived after us took there order before us. We had to get up many times to ask about our order and everytime they tell us it’s on the way and nothing and after 40 mins when I went there and told them that my order is not that hard to make it’s just zinger strips . Unfortunately one star is a lot for this .

  • 3/5 Alex S. 6 months ago on Google
    Buggy self service screens. Our take away order was done incomplete: good that we checked it before leaving. The wc is paid for everyone, so you have to pay just to wash your hands. Many of free tables. The space is overall clean and well maintained. The personnel is nice.

  • 2/5 Madhura P. 5 months ago on Google
    Took 6 euros original kfc burger. Boring and bland with not much veggies too. And absolute no difference betn this one and 3.5 euros double crunch chicken burger. Prefer the 3.5 one instead.

  • 3/5 Mir Mousa H. 6 months ago on Google
    The food was really delicious but there was not even a tray to put and eat our meal inside the saloon, they said we ran out of tray, very strange!!! Also the toilet for customers was not free, we paid 60€ for food an 3€ for toilet, such a pity

  • 3/5 Hamidreza S. 6 months ago on Google
    Crowded place, just good to have a quick lunch.

  • 1/5 Rem Confesor J. 3 months ago on Google • 17 reviews New
    Place smells like sewage. Part of the chicken was uncooked (see attached picture). Ordered a 7-up but was given a pepsi (have to go back to the counter and change it.) No condiments (ketchup, etc) included and had to buy 2 small servings of ketchup at 0.75EU each.

  • 1/5 sulaiman p. 3 months ago on Google New
    It was the worst food I have ever eaten in my life. Very bad Service and everything cold.

  • 3/5 Zelia R. 8 months ago on Google
    Food was cold and my meal for 2 burger had 1 strip despite 2. Went back to get this sorted but they still got me 1 strip 🤦‍♀️ They need better organising as it took someone at least 10 minutes to serve me - most of them were waiting to prep orders. The best person working in KFC is the cleaner (man working on Saturday night) - attentive, excellent customer service and gets the job done, the man deserves a promotion!

  • 1/5 Мирослава �. 7 months ago on Google
    I waited 2 hours for delivery,tried to call for 20 minutes and on the 3th time they picked up the phone. My Pepsi was half full because they didn’t wrapped it good , the corn was wrapped in paper bag and it was wet ,food was cold and disgusting.

  • 1/5 Misbah U. 11 months ago on Google
    I had first time at there, it was very busy and staff was very rude specially black women was maybe tired 😫 Her attitude was unprofessional. Food served after 40 min just 1 item. I understand it is very busy for tourist area but management need to control the order if its not possible to served on time.

  • 3/5 Alex 8 months ago on Google
    You've to wait more than 30 minutes during the peak dinner hours for your order to be ready. Good thing is that you can find a seat easily for dine-in as there are 3 floors of seating. There's a toilet in the restaurant too. The fried chicken is nothing to shout about. You can find some coupon deals on KFC.nl website.

  • 5/5 Saba b. 1 year ago on Google
    Loved the ice cream even they didn’t have the third sauce. Ordering takes long time as its always crowded.

  • 3/5 Obidulla R. 1 year ago on Google
    A loud, very busy KFC, I wasn't sure if they accepted cash payments as they did many years ago, now they have self service order screens which only accept card or mobile payments which isn't good if you only have cash. The food wasn't great, the burger bun was very dry and chicken wasn't moist/ succulent as they should be, however my piece of chicken was good, tasty and hot.

  • 4/5 SKotty C. 2 years ago on Google
    the staff is under alot of pressure, the fast food restaurant tries to hold a very large capacity with very few staff to compensate for the capacity, the food is what you expect from KFC although i did lose 20% of my meal cause of the new paper bags that "holds" your food. due to covid you can expect the restaurant to be pretty full of people waiting for their meals and a bit of chaos from those who cant understand english and show their receipt number to the workers every 2 minutes

  • 1/5 Victoria S. 2 years ago on Google
    Just got an order from them that is the worst meal I've ever had. Half the order is missing, the rest is cold, expired, or incorrect. My sandwich is expired bread, old plastic cheese and rock hard bread that is clearly expired. Popcorn chicken was ice cold, wrong cookies, and didn't even bother to mix the milkshake. This food would make anyone sick and we're only getting a 1/3 refund. Do NOT buy food here, it is literally robbery.

  • 1/5 Alex B. 2 years ago on Google
    I wanted to wash my hands before eating, but the bathrooms are payed even for customers. Didn't get any napkins. Could not order soft drink without ice on the self-order machine.

  • 3/5 Ravi P. 2 years ago on Google
    Nah, I skip it for Netherland KFC, i ordered a bucket of chicken, there was crispy wings and pieces of original chicken and chicken pop corn? The result are the crispy one wasn't any taste, plain. Original only salty, nothing else. Chicken pop corn was great. This is only my opinion, no offences to KFC. I am a diehard fan of KFC, so I was tasted many KFCs in many countries.

  • 2/5 john s. 2 years ago on Google
    Nice, clean with friendly service. My big disappointment is they don't offer mashed potatoes and gravy. KFC chicken tenders are no good without Gravy.

  • 4/5 M B. 2 years ago on Google
    Always loved the crispy strips menu,the price is pretty good. Now it's messed up cause if you want to eat inside you need qr code

  • 1/5 Alan Kalid F. 2 years ago on Google
    If you order from to home its almost guaranteed the food is cold. I kept giving new chances and ordered food from time to time but it has been a waste of time since the food is ALWAYS cold.

  • 3/5 Claudio C. 1 year ago on Google
    Very crowded, in the city center. There is queue all the time. The staff dies the possible, but there is always waiting time to pick up the order. There are 3 floors, so it is possible to find, at the end, a place to seat, but it is not always easy in the rush hour.. the orders to be picked up are shouted by the staff, and not always follow the progress of the number. Price, I assume, based on the Dutch standard, although a bit odd: a double crunch (burger), costs 2.5 euros, while another similar burger with a slice of tomato 6.

  • 5/5 Bubble K. 1 year ago on Google
    Its in the middle of the city , its normal its super busy,but the afternoon staff are very pleasant even under pressure ....one of my favourite kfc ...

  • 2/5 Orlando 1 year ago on Google
    The service is bad and the chicken was worse. Came greasy and nit crispy or crunchy and looked like they had re heated more than once.

  • 1/5 Aleksandra T. 1 year ago on Google
    Totally chaotic. No air-conditioning during heat wave (30+ degrees outside) :o. Waited for 40 min (!) for food. And after that time, delivered with missing items from the order (which is not easy to complain about due to chaos and crowd). If it would be minus stars, they would get minus 5 stars. Very bad for fast food restaurant.

  • 2/5 Teodora G. 1 year ago on Google
    Sadly, they don't use digital systems to call your number but they "scream" your number in English (not everyone there speak English). They are not in a hurry at all to do it faster. They skipped a boy waiting before me and didn't care to resolve the situation. He has to come third time to them to ask if they are getting it ready and then finally she decided to make his order. Definitely no go for me. Never again!

  • 1/5 Chloé C. 1 year ago on Google
    If I could put 0 star, I would. We waited 45min for an order and when we got finally got it it was cold and half of it was missing. We managed to get the rest but with no apologies from the staff. Plus, my friend got food poisoning after eating there ! I work in costumers service as well so I understand taking time to serve customers, but there wasn’t even that many people and the place was DIRTY. I recommend if you want to get sick !

  • 2/5 Anatoly V. 1 year ago on Google
    Service is very slow, the dashboard is almost always broken and employees shout the number of your order. Huge queue to get your order

  • 5/5 Nick K. 1 year ago on Google
    We had a wonderful experience at the KFC restaurant last week. The food was delicious, the atmosphere was lively and welcoming, and the staff was friendly and attentive. The deals and offers they had were amazing and made the whole experience even better. We had the classic Chicken meal, which was delicious. Overall, it was a very enjoyable, reasonably priced meal and we will definitely be returning. Highly recommend!

  • 5/5 Tim C. 2 years ago on Google
    Lovely KFC mail ordered through Ubereats. Food was still super hot when it got here and delicious as always.

  • 2/5 Nine Tailed F. 1 year ago on Google
    Important information before coming here: 1) They’ll 100% incomplete your order (Like mine when I ordered black lemon tea, but they gave me green (btw really bad dont order tea here💀). 2) Connect to KFC wifi to get coupons first! Its gonna be much cheaper! 3)You need to pay for toilet here… And its messy af💀


Call +31 20 627 9185 Open on Google Maps

Amenities


  • Parking
    • ✓️ Difficult to find a space
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✗ Wheelchair accessible restroom
    • ✗ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Counter service
  • Emergency help
    • ✓️ Employs displaced individuals
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Curbside pickup
    • ✓️ Outdoor seating

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