Sportcity Waterloo Amsterdam image

Sportcity Waterloo Amsterdam

Gym

😠 It's been years since I’m a client at Sport City and today I felt EXCLUDED for not being Dutch. The yoga teacher told me that she teaches in Dutch only and for a few minutes I felt forced to leave the class (not very inclusive of yours, Sport City). At the end the other people convinced her to do... People often mention staff, friendly, equipment, sauna, nice, clean, customers, Nice,


Address

Jodenbreestraat 6, 1011 NK Amsterdam, Netherlands

Website

www.sportcity.nl

Contact

+31 20 626 2622

Rating on Google Maps

4.00 (142 reviews)

Open on Google Maps

Working Hours

  • Friday: 7 AM to 9 PM
  • Saturday: 9 AM to 6 PM
  • Sunday: 9 AM to 6 PM
  • Monday: 7 AM to 11 PM
  • Tuesday: 7 AM to 11 PM
  • Wednesday: 7 AM to 11 PM
  • Thursday: 7 AM to 11 PM

Featured Reviews


Frequently mentioned in reviews: staff (11) friendly (9) equipment (8) sauna (7) nice (7) clean (7) customers (6) Nice (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Elisa V. 1 year ago on Google • 15 reviews
    It's been years since I’m a client at Sport City and today I felt EXCLUDED for not being Dutch. The yoga teacher told me that she teaches in Dutch only and for a few minutes I felt forced to leave the class (not very inclusive of yours, Sport City). At the end the other people convinced her to do the class on both English and Dutch, but I was quite upset. If there is one reason I’ll cancel my subscription - it’s this one: lack of inclusion and consideration for a loyal non dutch customers. Or at least, you can make it clear on schedule, which classes are taught on Dutch, which is not the case at the moment. Really upset with this, Sport City.
    12 people found this review helpful 👍

  • 1/5 Гид Амстердам �. 1 year ago on Google • 3 reviews
    Sportcity's policy says my subscription provides access to 88 clubs throughout NL. Not to mislead customers they should have added "except for a few clubs in Amsterdam with premium class facilities". Did not know sauna was a luxury in NL. Came this morning for the sauna only and was rejected, offered to pay as a one-off visit, was rejected. Customer-friendly attitude is unheard of here. Waste of my time to drive there from Amsterdam Noord and back. With best wishes from my country Ukraine where saunas are at every corner and customers are never kicked out the way you did this morning.
    11 people found this review helpful 👍

  • 1/5 Francesco M. 2 months ago on Google • 68 reviews New
    I have recently started at this gym which, compared to others, is considered "luxury" due to its higher price. Unfortunately, there is no welcome package, no bag, no water bottle, nothing at all. NO MIRRORS (how’s this possible?). Some equipment is broken and not fixed. Dressing room is dirty, showers are REALLY dirty, sometimes it’s a disgusting. The price is definitely too high for what you get; unfortunately, attention to detail seems to be lacking.
    8 people found this review helpful 👍

  • 4/5 Alessandra B. 2 years ago on Google • 189 reviews
    Nice location, nice atmosphere, kind staff and gym members. Unfortunately not a lot of maintenance is done, things get stolen (attachments for cable machines for example) but not replaced, same goes for resistance bands and other stuff, one day they are there, one day they're not. Overall nice gym especially if you don't need a lot of different machines. Would have loved to see assisted pull-up machines, and some more equipment for lower body work..I needed something more to progress, that's why I quit after two years
    3 people found this review helpful 👍

  • 1/5 Paulina 1 year ago on Google
    Somebody broke into my locker and stole my bag (with wallet keys phone etc.) and they didn’t help me at all. They could just check cameras as thief had to be somebody from sport city (i mean at least member, as strangers from the street can’t enter) but they didn’t. I found out they checked cameras for somebody else, but they didn’t want to do it for me, meaning thet do absolutely nothing in case somebody steals something from your locker. They said lockers are not their responsibility, so before you become member of this gym please think twice. This place is not safe and it’s not first comment from somebody who was robbed there, so just keep that in mind.
    8 people found this review helpful 👍

  • 1/5 Dennis M. 6 months ago on Google • 172 reviews
    Worn down equipment, nothing gets fixed, and the gym doesn't have a single mirror. Not a single mirror. How do you adjust your posture correctly?
    2 people found this review helpful 👍

  • 5/5 Irina C. 5 years ago on Google
    Nice gym with many classes and friendly people except it is extremely STRANGE- not one mirror in the gym?! How is one supposed to see their posture?? Unheard of... It would be also nice if they can provide a towel service and one cleaning personnel in the room after group classes.
    7 people found this review helpful 👍

  • 1/5 Irakli 5 months ago on Google • 13 reviews
    Always have a problem regarding the cancellation, this place keeps sending invoices and refers to a agreement terms when you complain. Your staff is not qualified to give explanation about that terms, also suggests wrong subscription if I have problems later. As a gym, the only reason I was going is it was close to my place, otherwise it’s ridiculous, wet sauna broken over a year, many broken equipment that is not fixed on a timely manner and lack of crucial equipment like incline bench and straight bar for pull-ups. This is not a place if you are going to workout properly. Totally disappointed how they run business, -1 customer .
    4 people found this review helpful 👍

  • 1/5 Miguel F. 1 year ago on Google
    I will use exactly the same words as the previous “customer “ If you want to be treated like garbage, waste your money and your precious time, this club is the right place! And the lady Marijn or whatever is her name, you are rude not the customers, the customers apparently are tired of your staff and yourself. ✌🏻
    3 people found this review helpful 👍

  • 1/5 Gustaf 6 months ago on Google • 3 reviews
    Don't sign a membership at this club or any SportCity, they will (even though you sign up at the counter) use tricks that forces you to pay extra fees and keeps you in your membership, even though you clearly state that you only want membership for a month and they verify that everything is OK when signing up.
    2 people found this review helpful 👍

  • 1/5 Gaurang N. 1 year ago on Google
    Be careful with this gym. They charged me twice in one month. Extremely shady behavior. I called to complain and still no action. Also the gyms are extremely sub par. The toilets are never clean and the Trainers have no idea what they are doing
    2 people found this review helpful 👍

  • 1/5 Karim S. 1 year ago on Google
    Unhelpful extortionists. After two years of no longer being a client, they sneak their way back into your life and try to charge surprise fees which is most likely due for the months when they were closed during Covid and receiving government aid (no information over this is ever given). No communication or help on their part whatsoever on how to deal with this situation. Get ready for they will send the collection bureau after you. Looked around and I am not the only ex-customer in this situation at the moment. Everyone, just go to basicfit, instead. Hey sportscity! Now that I put this up here for the world to see will you be more willing to try and solve our issue?
    2 people found this review helpful 👍

  • 2/5 Jan-Willem S. 7 years ago on Google
    Location is great, and the building has character and is spacey. Facilities are ok, but a bit outdated. Staff is friendly, but a bit impersonal and lack the commitment to make positive changes about the place. For example, in the sauna area there's a lot of empty space that could be turned into a proper rest/lounge. Next to that, the sauna is too small for its crowd. This could easily be the best fitness club in town, but the experience makes it feel very standard.
    2 people found this review helpful 👍

  • 4/5 Samer Al A. 3 months ago on Google • 35 reviews New
    Nice but not big. Also for this price I’d rather go to a less busy gym

  • 1/5 Catherine A. 3 months ago on Google New
    Whilst visiting Amsterdam I agreed to a month's only membership. Various PT intake sessions were cancelled last minute and they kept charging me for 4 months after I left, and will not refund. Do not trust the reliability of this location or this organisation.
    1 person found this review helpful 👍

  • 4/5 Daniel S. 1 year ago on Google
    Nice gym, however could use more space for open-weight section. Machines are not everyone’s favourite thing
    1 person found this review helpful 👍

  • 2/5 Laura L. 2 years ago on Google
    The place is fine. There are no mirrors whatsoever so how are you supposed to check your form when you’re training alone? Plain vainilla 🤷🏻‍♀️
    1 person found this review helpful 👍

  • 4/5 Lily L. 5 years ago on Google
    This gym has everything, including lots of different classes (yoga, zumba, spinning, etc). Lots of new equipment, friendly staff (mostly). There are also a sauna and steam room in the locker rooms. The reason I gave it a 4 star: had an encounter with one rude staff, no mirrors in the entire gym (tho I understand why), not enough lifting stations (only 2), free weights area can be bigger. But overall still a nice gym!
    1 person found this review helpful 👍

  • 1/5 Felipe de J. 1 year ago on Google
    Predatory company just like Fit For Free before them. Impossible to cancel your subscription, all their phone numbers (if you find them) are incorrect and they don't answer your emails wanting to cancel. Same thing happened during Corona. They said they would refund an amount after they open gyms again and that NEVER HAPPENED.
    1 person found this review helpful 👍

  • 5/5 Flavio M. 4 years ago on Google
    This is a beautiful gym. It is not crowded at rush hour compared to others that I have been in Amsterdam. Very clean. Friendly personal. The type of people that go here seems to be professionals and if not they act like one which is great. They have towels if you request for it Machines are very modern with digital screens for the most part. I've been going to this place for about 4 months....
    1 person found this review helpful 👍

  • 5/5 Fábio S. 4 years ago on Google
    Great location. Very clean gym with different areas to exercise. Great new machines. The people who works here seem friendly. The showers are well kept and clean. There is several rooms. One for classes as well. It is not crowded and the people who come here are also friendly and create a positive environment.
    1 person found this review helpful 👍

  • 5/5 Henk T. 3 months ago on Google • 29 reviews New
    Many options including Yoga with good teachers

  • 5/5 Evaldo M. 5 months ago on Google • 29 reviews
    The GYM is clean and tidy and the trainers are super qualified, always attentive, friendly and available to share their knowledge.

  • 5/5 Emile 4 months ago on Google • 14 reviews
    Absolutely fine. Kind, caring and helpful staff. Good TechnoGym equipment, great apps to track and tweak your schedule, personal updates for your progress. And everything clean and tidy.

  • 5/5 Mildred 1 month ago on Google • 6 reviews New
    Good lessons, pleasant atmosphere.

  • 4/5 V D. 4 months ago on Google • 4 reviews
    Nice gym, quite large with nice machines that measure how many reps you have done. It is a women's gym, so little attention is paid to heavy weights. Only 1 bench press and no mirrors in the dumbbell section.

  • 4/5 Rob van der S. 1 year ago on Google
    I have been training here for many years. Very nice and friendly staff. Overall good equipment. Hygiene and maintenance could be better though.

  • 3/5 Sânne 5 months ago on Google
    It’s ok, too high of a price for what you get and it’s run like some cheap gym (zero attention to detail; unprofessional)

  • 5/5 Crazy N. 1 year ago on Google
    I just LOVE this gym .. perfect team ❤️

  • 5/5 Kecia B. 1 year ago on Google
    I love this gym. The staff are wonderful, they have excellent teachers and trainers, it’s incredibly clean, plus the women’s sauna is lovely.

  • 5/5 Yuma H. 3 years ago on Google
    Best gym in town! Super friendly staff, relaxed vibe and very professional.

  • 5/5 Ravi A. 3 years ago on Google
    Nice gym, lot of equipments and options.

  • 5/5 Bernardo V. 3 years ago on Google
    SportCity is a very decent gym. Unlike other cheaper options, equipments are new, staff is friendly and so are the customers. Now there’s traffic control due to Corona measures so be aware that you need to book a spot 3-4 days in advance and that no matter the hour of the day, occupation will be at its maximum.

  • 5/5 Rainbow Traveling Y. 2 years ago on Google
    Clean, spacious, high tech, nice staff, worth the value.

  • 1/5 Nicolas K. 1 month ago on Google • 2 reviews New
    Terrible !!! I cancelled my membership after one year and they reactivated it without my consent and force me to pay 2 more months ! I don’t recommend it at all!


Call +31 20 626 2622 Open on Google Maps

Trends



Last updated:

Similar places



Similar Gyms nearby

Last updated:
()