Urban Outfitters image

Urban Outfitters

Clothing store Home goods store Womens clothing store Gift shop Mens clothing store

One of the Most Reviewed Gift shops in Amsterdam


Address

Kalverstraat 31-33, 1012 NX Amsterdam, Netherlands

Website

www.urbanoutfitters.com

Contact

+31 20 809 7423

Price rating

$$$ $

Rating on Google Maps

3.80 (1.3K reviews)

Open on Google Maps

Working Hours

  • Friday: 10 AM to 8 PM
  • Saturday: 10 AM to 8 PM
  • Sunday: 11 AM to 7 PM
  • Monday: 11 AM to 7 PM
  • Tuesday: 10 AM to 7 PM
  • Wednesday: 10 AM to 7 PM
  • Thursday: 10 AM to 9 PM

Featured Reviews


Frequently mentioned in reviews: clothes (9) store (7) nice (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Nini 11 months ago on Google • 15 reviews
    Worst experience ever!! We were picking up an order. First we waited at the entrance because the website for the pickup says so. But no one showed up. Then we asked a male staff to get our purchase. He told us to wait, he will get it for us. We waited for like 30min, saw the male staff walking pass us several times and avoiding eye contact with us and then disappeared upstairs. After we asked another staff, he talked to the manager and she brought us the order within seconds with the excuse that they had trouble finding us. I'm sorry but how can one not find this colourful hair!!!!! We were just sitting/standing next to the counter. GET PROFESSIONAL and learn how to deal with customers in a right way
    4 people found this review helpful 👍

  • 1/5 Степан �. 3 months ago on Google • 18 reviews New
    According to strange, ridiculous rules, I was not allowed to stand in the fitting room corridor and was kicked out into the store with clothes. Although the traffic was minimal and I was not bothering anyone. Instead of helping my wife choose clothes, I stood like an idiot at the entrance. Of course, they don't have a chair for waiting. They are inadequate. I've never seen such absurdity in other stores of this chain.
    2 people found this review helpful 👍

  • 2/5 Annika D. 1 year ago on Google
    There are essentially three levels for women, and only one small section for men. The women's sales are also always significantly better than the men’s, leaving literally no opportunities for guys to shop here. Why do clothing stores assume men aren’t interested in good sales and large selections of clothing?
    2 people found this review helpful 👍

  • 5/5 Merlin 2 months ago on Google • 109 reviews New
    Really nice ambience for an urban outfitters!! Love the staircases and the "urban" architecture:)

  • 4/5 Lea C. 1 year ago on Google • 73 reviews
    This Urban Outfitters is very big and has a lot of different product which is very nice. The design of the store is amazing and also the employees are very nice. It is a bit expensive but worth the money

  • 3/5 Simon S. 1 year ago on Google
    A nice variety of unique and interesting clothes. Quality is good, Just very pricey. Major Complaint is that the only changing room is at the top Floor(2nd or 3th). It was very annoying to always go upstairs If you wanted to try on Something new.
    1 person found this review helpful 👍

  • 1/5 chenm1524 1 year ago on Google
    Worst shopping experience I ever had in my life Almost wanted to give up on my purchase. Hope most of the staff gets fired there. Was treated better in primark.
    1 person found this review helpful 👍

  • 2/5 Jarl K. 7 months ago on Google • 13 reviews
    Just tried to order something for the first time with Urban Outfitters. 3 items purchased and 1 got cancelled after paying because that item is not shipped to my country (why offer it in the first place). Then I receive emails: We believe you like this shirt as well, which was exactly the shirt that was cancelled! Then my package is on its way and returned to Urban Outfitters because the address on the package wasn't correct. 5 days to get here, 5 days back and then probably another 5 days to send it again. Not the best first experience. Hence, my 2 out of 5 stars.

  • 1/5 Aline E. 4 months ago on Google • 12 reviews
    Second day of use and that's the quality of a 45 EUR Dickies beanie.

  • 1/5 Mo Abdul H. 3 months ago on Google • 10 reviews New
    I think its fair to be allowed to ask your partner for opinion when you’re trying out clothes

  • 5/5 Lisa R. 1 year ago on Google
    I love this brand. Such a spacious and interesting environment that keeps on inspiring me.

  • 4/5 Alexa S. 1 year ago on Google
    Hey! Just wanted to let you know that your sales would increase if you were to allow people with an additional person on the hall of the fitting room. Sometimes you need someone to tell you if you look good in a new item.

  • 5/5 Spencer Z. 1 year ago on Google
    A nice store to explore North American style clothing and home stuffs

  • 5/5 yuki 1 year ago on Google
    Always nice clothing and friendly service! Only it’s always crowded inside ‘:)

  • 4/5 Callum 1 year ago on Google
    One of the best Urban Outfitters I have been to around the world. Good job

  • 4/5 Night A. 2 years ago on Google
    You will find a lot of different styles over three floors. Only bummer was that when I went there the only changing cabins were at the third floor, not the workout I hoped for.

  • 4/5 Evy 7 months ago on Google
    Great store, not great for your wallet. Some prices are insane. Staff was okay. Multiple floors with a lot of variety.

  • 1/5 H L. 9 months ago on Google
    Cashier was talking to collegue. Firstly, she didn’t greet. Secondly ,I interrupted her saying that I’m also an UO member which she irritated said to give her the registered email. Meanwhile she was busy chatting with her colleague until i told her I wanted to pay with card. Her response: rolling her eyes! TIP: If you’re not gonna do your job properly then maybe you shouldn’t work in retail and perhaps also quit.

  • 4/5 Anne M. 6 months ago on Google • 4 reviews
    Hi, I went to the store on Friday the 13th and lost my debit card, my name is a.meinsma or anne meinsma and it is whiteit says rabobank

  • 5/5 Annika M. 6 months ago on Google
    Great selection of clothes but also other corky stuff!!

  • 5/5 Katarina K. 11 months ago on Google
    Workers here are super polite and will help you out any way they can with choosing the right fit/ clothes!! A great choice of clothing in all styles and sizes.

  • 1/5 xcloudy r. 8 months ago on Google
    Literally the RUDEST staff I have ever encountered in my life. Horrific , makes me never want to walk into an urban ever again .

  • 4/5 Unknown Z. 1 year ago on Google
    Finally find a urban outfitters ! Very Big

  • 3/5 Mor B. 1 year ago on Google
    The store was a mess, it was not clear where each department is located, everything was mixed between departments and the clothes design is not unique as it used to be.

  • 3/5 Younes 1 year ago on Google
    Some clothes are kind of nice, but and this is a very big but. The clothes are wayy too overpriced. Its just simply not worth it. Rather shop online at boohooman.

  • 5/5 Maria L. 1 year ago on Google
    Amazing urban outfitters store. We got the best service from the girl who works there, who speaks Danish 🌟 Big plus and thumb up for you!! 👍💯


Call +31 20 809 7423 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Men's clothing
    • ✓️ Women's clothing
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✗ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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