2/5 R S. 1 year ago on Google
Two
stars
but
the
extra
star
is
only
for
the
good/above
average
cocktails.
It’s
a
beautiful
bar,
set
in
a
magnificent
former
townhouse.
The
bottles
on
display
are
a
spectacular
calling
card.
However,
we
reserved
anticipating
that,
as
per
their
email,
we
would
have
to
make
ourselves
known
and
then
would
have
two
hours
allocated
at
a
table.
Upon
arrival,
we
were
not
greeted
by
staff
and
had
to
wait
5
minutes
to
even
be
acknowledged.
Once
acknowledged,
we
had
to
wait
at
the
door
for
another
5
minutes
whilst
they
cleared
space
for
us
at
the
bar
—
they
had
not
reserved
a
table
for
us
despite
us
making
a
reservation.
Once
sat,
we
had
to
ask
for
a
menu
twice
and
then
wait
another
57
minutes
for
our
first
drinks
to
arrive.
Half
an
hour
into
being
sat,
we
had
to
ask
for
tap
water,
which
is
extraordinarily
poor
service.
When
the
drinks
eventually
came,
we
ordered
our
second
round
which
we
had
prepaid
for
when
making
the
reservation.
Unfortunately,
the
server
then
forgot
what
we
ordered
and
we
had
to
remind
them,
which
meant
another
20
minute
wait.
Had
we
not
prepaid,
again
as
per
the
reservation
rules,
we
wouldn’t
have
stayed
for
our
second
drinks.
And
it’s
all
because
of
the
substandard
service.
The
excuse
of
Kings
Day
does
not
work
because
they
allowed
reservations
and
they
were
not
at
capacity
for
covers
throughout
the
night.
The
server
was
apologetic
but
there
are
basics
that
were
not
adhered
to
—
we
felt
abandoned
because
there
was
no
interaction
throughout
the
night,
no
management
of
expectations,
and
nothing
on
the
house
to
compensate
(we
even
had
to
ask
for
tap
water!).
The
cocktails
were
pretty
good
—
premium
quality
ingredients
well-mixed
with
nice
garnish
—
but
not
enough
to
save
a
night
that
was
unforgettable
for
all
the
wrong
reasons.
A
real
pity
if
this
is
one
of
the
best
bars
in
Amsterdam.
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