The Living Room, by Bodon image

The Living Room, by Bodon

Restaurant

🫤 The worst service experience I've been through anywhere in the world. Let me start by saying the staff was never rude or impolite. At the same time never was an apology offered by anyone for the series of disasters in service that not only we experienced, but seemingly so did many of the other guest... People often mention order, service, experience, waiter, good, time, kitchen, view,


Address

Apollolaan 2, 1077 BA Amsterdam, Netherlands

Website

www.thelivingroombybodon.com

Contact

+31 20 570 5724

Rating on Google Maps

4.50 (154 reviews)

Open on Google Maps

Working Hours

  • Friday: 8 AM to 12 AM
  • Saturday: 8 AM to 12 AM
  • Sunday: 8 AM to 12 AM
  • Monday: 8 AM to 12 AM
  • Tuesday: 8 AM to 12 AM
  • Wednesday: 8 AM to 12 AM
  • Thursday: 8 AM to 12 AM

Featured Reviews


Frequently mentioned in reviews: order (9) service (7) experience (7) waiter (7) good (7) time (6) kitchen (6) view (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Shawn K. 11 months ago on Google
    The worst service experience I've been through anywhere in the world. Let me start by saying the staff was never rude or impolite. At the same time never was an apology offered by anyone for the series of disasters in service that not only we experienced, but seemingly so did many of the other guests. In the end, it took an hour to get a Caesar salad and a bowl of soup (the bread basket never appeared even after a reminder.) We were told something had gone wrong with the computer system which sent the tickets to the kitchen. Maybe so, but what about waiting 10 minutes for a menu, then ten to order, losing the first order, not bringing cutlery and eventually requiring us to go get them ourselves (though they had run out of spoons, an issue for soup?) The point of the this terrible run on sentence is to get across how terrible the service experience was from start to finish. Oh...and the finish just for a final bow on this terrible present was that as I went to pay the waiter noticed he forgot to include our bottle of water and had to redo the bill. Silly me for thinking they might comp a bottle of water in exchange for a 90 minute disaster. Food was fine. Soup came out warm, not hot. Salad was pretty good.
    4 people found this review helpful đź‘Ť

  • 4/5 Keith H. 5 months ago on Google • 476 reviews
    It was very tasty food cooked in an open kitchen. A casual dining area which is well furnished. Staff are a bit slow at times, but overall, it is a great experience. Nice views out onto the canals with the option to sit outside.
    1 person found this review helpful đź‘Ť

  • 2/5 Kylie T. 10 months ago on Google • 19 reviews
    Originally we wanted to eat at The Harbour Club but they were too understaffed so we tried The Living Room. Next time we will go somewhere else entirely. No one offered to seat us when we walked in, and ordering took a long time so we waited quite some time even for drinks. Our waiter impressed us at first with his ability to memorise our order but come to realise when the food (finally) arrived we were missing some. My sister ordered the entrecôte because the waiter said it was the same as the one from Harbour Club - it wasn’t. It had no sauce with it, and it looked like cardboard and was just as dry. My sister sent it back and the waiter said “It’s not dry, it’s cooked medium. Medium is not dry.” It’s fair if she wanted it rare she should’ve asked, but isn’t it also standard practice to ask a customers preference instead of assuming what they’ll like? After asking twice where the missing part of order was to the other staff, we finally caught the waiter’s attention and he admitted he never gave it to the kitchen. Overall it was a less than ideal experience and a far cry from their website where “the goal is that every guest should leave the restaurant 100% satisfied and look back on their experience with pleasure.” Next time we will spend our money elsewhere.
    2 people found this review helpful đź‘Ť

  • 4/5 Robert F. 5 years ago on Google • 349 reviews
    Indeed a cozy place with a worthwhile view over the enclosed harbour and quiet canals of Amsterdam. Friendly and supportive staff, a bit tight to protocol - nevertheless, food was tasty and served with pleasure. The attached smoking lounge is a gem. However, price-value ratio is a bit on the price side...

  • 4/5 Cecilia 1 year ago on Google
    Beautiful place, but the food is ok. I will go back to have some drinks and appetizers
    1 person found this review helpful đź‘Ť

  • 5/5 Amber van B. 5 years ago on Google
    Bodon has been one of the best restaurants I have ever had the pleasure to dine at. Everyone, from the kitchen interns to the Maître D' had extensive knowledge of their products and explained every course with passion. Being able to start your evening off with casual bites at the Cru Bar with a glass of champagne before sitting down for an amazing versatile menu was a great start of our evening. A classic French kitchen with a modern twist, worth a visit for sure! Tip: order the "scheermessen" at the cru bar!
    1 person found this review helpful đź‘Ť

  • 2/5 Max 10 months ago on Google
    Lovely hotel. As of recent lovely waiter. I had a good shrimp Caesar salad w shrimp in Cajun sauce that was bathed in salt. 26 euro for a cheeseburger w cold burnt brioche, 2 tiny Patties w a thin slice of cheddar, no proper raw rings of onion, and 7 flavorless potato chips instead of proper French fries! I have come here 3-4x during my stay and each time I have had to walk up to the counter bc the waiter (same) on those days just didn’t come to the table or bother w me after getting the food. No checking if more water would be needed… There is A LOT of room for improvement here. 1. Consistent good service 2. Increase the burger size to match the bun. You don’t need 2 Patties . It’s easier to eat 1 patty when it’s the right size. 3. Don’t overdo salt on the food. Don’t burn the food. 4. Every burger should come w ketchup and mustard and fries. No one should have to ask for those things or Rae onion rings.
    1 person found this review helpful đź‘Ť

  • 5/5 E C. 6 years ago on Google • 195 reviews
    Absolutely amazing evening here! Elegant and upscale decor and very romantic ambience. Very polite and attentive service. Food was very delicious and well balanced. Great wine collection too. Everything was very enjoyable. Definitely worth checking here.

  • 4/5 Fernando F. 4 years ago on Google • 175 reviews
    Located in the Apollo hotel, this Brasserie is a bery nice place for chilling and having a drink in the afternoon and early evening. It has a nice selection of snacks and light bites. You can also find good wines and drinks. Also the view to the channel is great.

  • 4/5 Isu 3 months ago on Google • 80 reviews New
    Quite interesting experience for the new year's eve! ❤ Professional staff, good dish and very beautiful and calm environment. Thanks❤🎉

  • 5/5 Ekaterina 4 years ago on Google • 25 reviews
    Had 5 courses meal. Surprisingly we were full already after the 3rd one. It’s a lot of food! delicious deer, fish and amazing desert at the end

  • 5/5 Agent S. 1 year ago on Google
    Had the streak tartar and it was really delicious. The seating locations next to the river really do make a difference.

  • 2/5 simone m. 1 year ago on Google
    I had lunch there. The place is nice but was empty. The service is good. I ordered a steak rear and it was clearly a frozen product. The cocktail and the wine were very good. Would I recommend this place… not really… but that’s just my experience…

  • 5/5 Sercan 1 year ago on Google
    The food and the ambience is great but why call it “the living room, by bodon” although it is written nowhere? This place is inside the hotel but hard to understand that.

  • 5/5 Jarka J. 4 years ago on Google
    The restaurant looks great and the food was amazing. Also the paired wines were delightful! We were really impressed with a dessert from rhubarb that actually looked like one! Unbelievable and really tasty! Recommended for a special occasion.

  • 1/5 PatrickE C. 10 months ago on Google
    The Living Room is a bar w food from the neighboring Harborside kitchen. While advertising themselves as canal view, at 7pm the four highboy chairs that face the canal were closed because they were using the area for storing dirty dishes. This is the dumbest thing I've ever seen for a view establishment, 40% of the view chairs were unavailable. I downgraded the 'atmosphere' rating based partly on this terrible mngt decision. They took away the advertised view! My table ordered port and whiskey - took five minutes to find out they were out of BOTH specific items ordered. Again, mngt here?? Do they know what they need? Then the portion sizes of the replacements were VERY small. I have downgraded the 'food' score based on theses two elements. It is really a 'bar mngt' score. While we did not order food, around me there was more than one order requiring long discussion upon delivery. Keep your expectations low and you will not be disappointed, except by the prices.

  • 1/5 Anne K. 1 year ago on Google
    The service here is really bad for such an expensive place. They don't offer you the menu or a drink - we had to go to the bar several times before our order finally came (30 mins later). We were there at 05:30pm, so it wasnt busy yet. Not coming here again.

  • 1/5 Cathy c. 6 months ago on Google • 2 reviews
    Originally ordered cheeseburger asked if it came with fries no it would be extra. Canceled cheeseburger. When food was brought out she brought the cheeseburger. Told her I canceled it. When I asked my husband to get me ketchup she brought some out. When I tasted it it was Tabasco sauce. She said she doesn't look at what comes out of the bottle when I mentioned it was Tabasco sauce. Went home to canada next day having to stop at washroom a couple of times to be sick. Very malicious because I refused to take something I didn't order.


Call +31 20 570 5724 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Hard liquor
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • âś— Takeout
    • âś— Delivery
    • ✓️ Outdoor seating

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