we checked in at this hotel a day after our check in date due to our flight complications. While checking in we informed the receptionist that our luggage was missing from the airport and could be delivered to our hotel anytime during our stay. We were already stressed about our lost luggage as well as losing one day.Everything at the property was good until we checked out and upon contacting our airline representatives at the airport we found out that our baggage was already delivered to the hotel one day before our check out day, which was never communicated to us. We even checked with the lady who checked us out if there was any bags for our room and she clearly told us there was none. We trusted her only to be disappointed. When our airline agent called the hotel they said yes the baggage was received which we were completely unaware of. We called the hotel ourselves cause we had no time to go back to get our bags because of our flight, the man behind the phone was so rude and said he had to go home after receiving out bags and couldn’t inform us. How unprofessional is that, there are so many other ways to inform us. He could have left a note or handed over to morning shift. When we asked him to send our bags he sent it with a taxi for which we had to pay 55 euros. Our entire stay was soured because of this and we were very disappointed in how the whole situation was handled by the staff. All we needed was for the staff to be a bit empathetic and professional but we got nothing but disappointment.

My recent 4-night stay at Amadi hotel in Amsterdam left much to be desired in terms of comfort. Despite my prior request for a queen bed and specifically asking to avoid a double bed consisting of two single mattresses, the hotel failed to meet this simple accommodation request. The mattresses were haphazardly placed without any mechanism to secure them, resulting in a noticeable slope and constant sliding apart whenever we laid on the bed. This lack of attention to detail is certainly unexpected from a 4-star hotel. Furthermore, upon attempting to rearrange the mattresses myself, I discovered multiple blood stains on both sides, indicating a clear lack of cleanliness as the mattress covers seemed to have never been washed. Moving on to the bathroom, it was quite disappointing. There was a persistent sewage odor that permeated the space, detracting from the overall experience. Although the initial appearance of the shower was appealing, the drainage system was nearly completely clogged. This meant that showering became an unpleasant task, as I found myself standing in accumulating dirty water rather than enjoying a refreshing cleanse. It was truly a disheartening and unhygienic experience, as one expects a clean and functional bathroom when staying at a hotel. Despite repeatedly bringing these issues to the attention of the receptionists throughout our entire 4-night stay, no resolution or improvements were made. The hotel does offer a lovely view, but it falls short in providing guests with a good night's sleep free from sewage smells. This is an area that requires immediate attention and improvement, as it significantly affects the overall quality of the stay.

How could this be a 4 stars hotel was my 1st impression! Dirty rooms and lobby , spiders were everywhere,  big ones , up in the ceiling above your head in the hallways in the lobby and when we told them about it , they just offered to vacuum, one of the managers was very very rude and yelled at us not to talk to him as he was not the one who gave us the room ! Imagine the customer service they have ! Rooms were very small so it didn't fit for a baby bed so my daughter fell out of the bed that we had to share with her ! It's a maze to reach your room , refused to refund us as we wanted to checkout to another hotel the next day , it's just a mess ... hostel would be better to describe it .

The craziest hotel ever. Reception on the top floor, 2 lifts ,2 entrances , the easiest entrance says no hotel guests . No access from the stairs without room key card unless you go down to the ground floor. Even three police officers struggled to get in due to poor signage. Staff were struggling with confused guests when 1 lady required first aid and had a bad attitude . Lovely location, but it could do with a boss trying the experience 😀

We went during May for 1 night . The room was very specious with a small balcony and a beautiful modern bathroom. The room came with a great view down the river. The room would have taken a solid 5 stars but we found a spot on the curtain with mold so -1 for that. The only complicated with the hotel was that you take one elevator for the reception (which is on a higher floor) and a second different elevator to go to the room. Parking around the hotel only payable.

The hotel was good 20 mins ftom Amerstam central by tram. The staff spoke English 👌 and helped you with any query even to help me order a takeaway. It was a spacious room with a mini fridge, fantastic view the only thing I found annoying was the bed, Comfortable as it was it moved when you did as it was 2 bits of mattress on a base, still slept well. The lift was something to get used to going in one to get to reception & another one to go to our room would go again for longer

Stayed back in November - definitely NOT a 4 star hotel. To get to our room was extremely confusing and made no sense whatsoever; we had to get a lift to the top floor only to walk around 2 corridors to get another lift down 2 floors to then walk another 2 corridors (which stunk of sewage) to get to our room 🤔 bizarre and very inconvenient. Once this rigmarole is completed, the room is just okay - extremely old fashioned carpet, bed felt like it was 100 years old and the stench of sewage was disgusting, not to mention that the toilet would bubble all night which was very sleep disrupting. Walls were also paper thin. Very disappointing all round.

My stay at this hotel was a truly exceptional 5-star experience. From the moment I arrived, I was greeted with warm and friendly staff who went above and beyond to make me feel welcome. The room was immaculate, with modern decor and all the amenities one could wish for. The attention to detail was evident, from the luxurious bedding to the well-stocked minibar. Dining at the hotel’s restaurant was a culinary delight, with a diverse menu that catered to all tastes. The food was not only delicious but beautifully presented. The service was impeccable, and the sommelier’s wine recommendations were spot on. I also appreciated the hotel’s wellness facilities, which included a state-of-the-art gym and a relaxing spa. The pool area was a tranquil oasis, and I spent a leisurely afternoon there, sipping cocktails and enjoying the sunshine. The hotel’s location was ideal, with easy access to nearby attractions and a stunning view of the city. I cannot praise the staff enough for their professionalism and willingness to assist with any request. Overall, my stay at this hotel was nothing short of perfect. I would highly recommend it to anyone seeking a top-notch, 5-star experience.

If you need a nice and quiet place to stay this hotel is perfect. It’s close to the centre of Amsterdam via tram but still far enough it’s nice and relaxing in the evening. Comfortably sized rooms, nice amenities and good quality. Only thing I am not very happy about was weird light system, where on the entrance wall you could turn on the bathroom light, but not the main room light, which needed to be turned on by the bed, to be then able to turn it off on the switches by the door. Very confusing and maybe needs to be looked at.

Besides minor details in the room (curtains not blocking the sun light and the fridge not closing), everything was great. It's clean, the view is stunning and the staff is very friendly. Great place!

Very great and clean stay in the Amadi Panorama Hotel! I don't really know why people are giving it one star. It's just a 20 mins tram ride to the city center. Great buffet breakfast for 15 Euro a person 👌.. and the staff were friendly.

If I could put 0 stars I would. DO NOT BOOK THIS HOTEL. The manager is racist and disrespectful, he refused to help us with anything. They made us sleep in a room which had a strong smell for the whole 3 day trip as well with no heating. How inhumane?! They do not care about their customers, they just want the money. Just don’t book this place! Disgusting service, disgusting location. Looks like you’re staying in a bando. Their stupid free ‘coffee’ machine does not even work. They always made excuses for their foul treatment. No solutions provided apart from their rude attitude and behaviour.

If you’re looking for cheap and cheerful then this is for you. It’s located 2 minute walk to the tram line (26) to get you to central station in 10 minutes to enable you to see the sights of Amsterdam. Breakfast is “ok” but it’s not 4 star as we know it to be(premier inn is far superior) If you’re not booked for breakfast included then it’s 15.50 euros per person and definitely NOT worth it. Overall it was clean , safe and well managed but I would not stay again. It’s definitely not luxury but serves a purpose.

The rooms were good. The view from the room was very nice. Free coffee and fruits are available 24 hrs in reception. A security deposit has to be submitted at the hotel before check-in. The tram is within walking distance. Entrance to the hotel is hidden and you have to go from the back side.

Location is good, beds are comfortable and well is cheap, but staff is pretty bad when it comes to customer service. The room was not really clean. If you stay in the 6th floor you must take two lifts in different places so... is really confusing. Also the paint from the walls was kinda falling down. Not a 4 starts hotel.

Rooms are good. Spacious, clean and good amenities like coffee maker, bathrobes, slippers and a good view. The staff is very friendly and will even show you the room so you can access it easily. But entering the hotel is a task and especially with luggage. Parking is far if you have to carry the luggage to the hotel. Not a 4 star experience with respect to route.

There are definitely much better Hotels for the same Price!!! At first, the Rooms: not like the Pictures at all, very dirty, dirty windows and a lot of damaged Furniture, loud disturbing heating system and paper thin walls, moldy smell. When I asked for a Room that is in a better condition I was told that they do not have Rooms where nothing is broken because of covid. I understand that, but to call yourself a 4 star hotel without any undamaged Rooms is kind of bold. In the End my Boyfriend and I decided to check out the next day. The management was kind enough to refund us the money for the rest of the stay, so that is the only reason why i didnt give them a 1 star review.

Good value for money. The single rooms are tiny yet practical, and the wee bed is comfy. I love that there is also space to work on the laptop and you get 2 free coffees in the room (and cold water in the fridge!). The hotel is just one tramline away from the city centre. And yes, the view is rather panoramic. Will stay here again. (I do agree with other reviewers that it doesn't feel like a 4-star hotel but I don't hold much confidence with that rating system anyway).

My stay at this hotel was quite pleasant. We spent 4 days there, and overall, I have positive feedback, along with a few areas that could be improved upon. Positives: The hotel's location is ideal, as it's just 15 minutes away from Central station. The easy access to tram 26, which arrives every 10 minutes and takes you to the city centre, was very convenient. The tram station's proximity to the hotel is a definite plus. The hotel is situated in a charming neighborhood, offering lovely views of the nearby lake from the windows. The reception staff were friendly and accommodating throughout our stay. The level of cleanliness in the hotel was commendable, earning an 8 out of 10 from me. Areas for Improvement: One area of concern was the price, which I found to be a little bit expensive at 180 Euro per night, taxes included. Unfortunately, the fridge in our room was not functional, which was inconvenient. Additionally, when booking our stay, we had requested a room with one large bed. However, upon arrival, we were provided with two separate beds that we had to combine ourselves. Despite these minor issues, the overall experience was positive, and I would consider staying here again if the price becomes more reasonable and the mentioned concerns are addressed.

Exceeded my expectations. Good value for money considering the cost of hotels in Amsterdam generally. Staff are really nice and the room was large and comfortable. Small issue was that the kettle didn't work but I'd definitely stay here again.

Cons: First of all, it's hard to find the main Door! It is literally behind the building. Second, the cleanliness was poor. Third, breakfast was not the best for a 4 stars Hotel Pros: The view was spectacular

There is nothing to like about this hotel. It is rated as a 4 star but even with the European standards, it should be less than 2 star. The hotels is on the 8th floor and very hard to find. Rooms are dirty, smelly. Our room was so bad that the front desk had to come to pour some liquid in the drain to kill the smell. I asked for another room but no luck. We didn't sleep all night cause had to leave the window open. Booking Sites, should filter the listed hotels better. I wish you really cared about this review and remove this hotel from your listing. I hurts even more that I couldn't get my money back. Shame it is.

Easy access with public transport and hotel is not far in Amsterdam Central Station. Hotel rooms are quite spacious and modern, and the room view is absolutely breathtaking specially in the morning. Great experience during my stay.

The hotel is situated on the outskirts of the city, which can be inconvenient if you're looking for a quick stop at the hotel room while feeling tired. Additionally, the last tram runs until around midnight, making it challenging to fully enjoy Amsterdam's nightlife unless you're willing to pay approximately €30 for a Bolt ride back to the hotel, or take occasional late-night buses that can take up to an hour. The hotel is actually located on the top two floors of a residential building, and finding the entrance and the actual hotel can be somewhat confusing, as it requires navigating around the building to reach a side entrance. Upon reaching the 8th floor, I received a warm welcome from a polite and courteous young man. Despite some negative reviews I had read about Amadi Panorama, my initial impressions were surprisingly positive. While my room was very small, it did offer a fantastic view. The decor, although simple, was functional for the compact space. It did certainly not feel like a true 4-star experience at all, but it was quiet and peaceful, promising a comfortable night's sleep. The staff, while not overly friendly, were generally pleasant. Cleanliness was well-maintained. The breakfast was modest but offered a decent variety. There's also a complimentary coffee machine in the lobby, and 24/7 availability of fruit. At first I didn't encounter any major issues. However, initial impressions proved to be misleading, as issues began to arise. When booking a room in a 4-star hotel at this price point and away from the city center, one expects at least a comfortable place to sleep. Unfortunately, this was not the case. The most concerning issue was the malfunctioning air conditioner, leaving the room freezing, especially at night. Despite seeking assistance from the staff, no solution was provided. I discovered a noisy small radiator fan in the cupboard, which barely managed to maintain a reasonable room temperature but couldn't prevent the sheets from feeling damp and the walls and furniture from staying cold. Regrettably, the noise from the fan kept me awake throughout the night. The bed was also very uncomfortable as previous reviews pointed; the mattress was overly soft and the pillows were too hard and of poor quality. Furthermore, the towel rack heating in the bathroom was non-functional, resulting in a freezing experience. The TV signal was weak, with poorly tuned channels. I decided to check out earlier due to three sleepless nights. Upon check-out, another polite young man expressed regret for my experience and mentioned that I should have spoken to him for a potential solution (a bit too late, why not before?). In summary, I would not recommend this hotel, even if you manage to secure a substantial discount. Although the staff is mostly polite, the overall experience resembles a budget bed and breakfast establishment.

Pros: My room was clean and staff were all friendly. My bed was comfortable. The pricing of the hotel was also fair I would say, with tram and bus links to Amsterdam Central only 2 minutes away. The hotel is about 15 minutes from ‘central’ Amsterdam. Cons: I found it strange that reception is on the 8th floor (this was a first for me). Staff reception is not 24 hrs but your room card can get you access to hotel (it is still ‘open’). The route and access to my room was confusing - I had to go up to floor 8 to then go down to floor 6 to find my room; passing through different doorways. Overall the hotel is a fine stay but I would not rate it as the advertised 4 stars.

The location is amazing, a 12 minute drive in a tram will take u directly to the city center, where u can hang out as much as u possibly can. The rooms are pretty big, and always super clean. The view is stunning, right out your window you'll find a big lake, and downstairs there are many stores and a nice Caffe. Now last but not least - ask for Rahna, the hosting manager of the place. Honestly, no one in any hotel has ever treated us so kindly. She is super smiley, friendly, and kind! Anyone who sees her- tell her the guys from israel say hi♥️ So from the bottom of my heart - a 10/10 experience. Thank you so much again! We would love to come back one day!

It’s ok. The staff is super nice and the view is amazing but the hotel itself is not that great. It’s super dark and it’s not super clean. The furnitures in the room are not in the best shape, my coffee machine wasn’t working and when I tried to call the receptionist to let them know, the phone wasn’t working. I think it is a little over price to be honest. I got the breakfast and it was ok, but 15 euros is a little too much for what it was.

Drinks are free, view is great, hotel system is very bad. You can’t enter your room after 11 pm and the reception is closed if you came after 11 pm you. Should go to emergency aisle very bad when it comes to customer services.. generally disappointed never come to it again

4.5 stars. Wonderfully located, gave us the opportunity to use the tram and metro system together. They could book a 5am transfer on the day which was cheaper than offers I saw 2 weeks before leaving so very competitively priced. The breakfast was amazing, the bacon was excellent and I cannot give enough praise to this chef. His pizza was to die for, and if he made the pastries, he deserves a raise! They were amazing. Would come back again, only 2 concerns. The bathroom is not behind a solid door it is behind a glass door, so only semi private, the hotel staff could not fulfil on a random totally un-work-related request, but I appreciate him trying. 4.5 out of 5, thank you guys it has been a pleasure.

Nice staff, however the room was full of spiders. We had 1 shower before the plumbing failed and the wet room started to fill up with water because it wouldn’t drain.

Overall not a good experience. The room was not in a good state and the duvet had yellow spots all over. AC was not working either so the room got super hot at night. View was on a construction sight. We wanted to change rooms but no one was at reception at that time. When we arrived we had to pay an extra tourist tax which was €26.. I am a full Dutch speaker and still had to pay this which wasn't mentioned anywhere when we booked the hotel. Deposit for the room was €150 which in quite high for Amsterdam. Prices in the weekend were overpriced. Unfortunately not worth the price we paid at all.

5 of us stayed here for 5 nights. Between the 5 of us we had 1 single room, 1 delux twin and 1 delux double. Upon arriving we were asked to pay a 100€ deposit (understandable but wasn’t written anywhere on the booking) and 100€ per room “tourism tax”. Now i know this is understandable as we are from the UK and everywhere has tourism tax due to our country leaving the EU but this wasn’t refundable and it wasn’t stated anywhere so this came as a shock to us all as this was 200€ euros per room we had to pay on the first night which set us all back. Upon entering the rooms, the single and twin rooms were full of tiny bugs (the single room especially was covered with thousands) whilst the deluxe double didn’t. This was because the windows had been left open prior or our arrival. The deluxe double wasn’t full of flies however, as we found out in the morning it’s because the window was about 3 metres across from the next building. We were glad for the lack of flies but taken back by the lack of a view as this was the most expensive room. Whilst it was a rocky start we were soon happy with the hotel. Inside each room there is a little screen with 3 buttons, one being the doorbell, one being do not disturb and the third being a button to ask for cleaning. The hotel is a 50 metre walk from the 26 tram which travels directly into the centre of amsterdam which was extremely useful. We would stay here again if the fly situation was a bit less bleak.

Definitely not a 4 star hotel. Rooms were dirty; very dusty with cobwebs on the ceiling and small moths flying around, blinds covered in dust, strands of hair on the bed and musty smell in the bathroom and throughout the corridors. The hotel itself is a maze and was a nightmare finding our room; we were on the 6th floor and had to take a lift up to the 8th floor, walk through reception and then take another lift down to the 6th floor. Very inconvenient especially with luggage. Staff were not very helpful and took a very long time to check us in. The bathroom offers no privacy. It has a frosted glass door which was not the issue, it was the gaps around the door which allows you to see into the bathroom. On the other hand, we slept great for the 2 nights that we were there; comfortable bed. Location was good with a tram stop almost directly outside the hotel allowing you to get into Amsterdam Centraal in 15 mins. We chose to store our luggage in the secure lockers next to Centraal station instead of travelling back to the hotel before our flight. Best decision we made! Nice ambience in the reception/restaurant area in the evenings. Free tea, coffee and fruit in the lobby which was great. As a couple, we had a pleasant stay but would not book this hotel again. I think I have been very generous by giving 3 stars!

The hotel was located just outside the city centre and was easily accessible by tram. My room was OK, it satisfied my basic needs, but nothing to brag about. The service was good and the staff were accommodating and friendly.

The hotel is located around 20 min with a tram from Amsterdam Central Station. It's really quiet and nice to come here after all day sight-seeing in busy centre. The rooms are clean. My mattress seemed to be disformed since I had a feeling of sliding to the middle of the bed. Delicious breakfast and super nice and helpful staff. We will come back here for sure

Staff were great. Room was amazing views were amazing. Bathroom super luxurious Couldn't get in building due to builders stuck outside in rain for 30 mins. When we eventually got in the rest was fantastic but we pretty much had to break Into building pi55ed wet through Location is 20 mins from city centre on tram

The room was clean. Also the employees were so friendly, respectful. Was so nice holiday. Also there is a tram station which is a 4 mins of walk away. The tram goes to Amsterdam central. Perfect!

My boyfriend and I had a great time, very kind staff, we had free coffee, milk, hot chocolate and free water, the room was clean, we stored our luggage at the hotel on the day of checkout to be able to visit the city more freely. They were very kind! Thanks for the beautiful stay! I recommend this hotel to everyone! See you soon :D

The hotel is wonderful! It looks very modern, rooms are spacious. I especially liked the mattress and blackout curtains! Coffee, tea and fruits are available in the hall, also there was a capsule coffee machine in the room. The breakfast was delicious, there was a wide range of available products. Staff was friendly and very helpful. Definitely recommend!

The service is good Want to congratulate the chefs for the wonderful breakfast The room was not very clean. Windows look dirty Very bad bed/mattress. Had the worst sleep in 30 years.