(Translated by Google) What a terribly bad hospital. My friend has been recorded, it was a movie from the beginning to the end so bad. I think they work with interns. The client's files are hardly read, if at all. An eye drops is placed in the eye, and that is said with a smile. Giving someone else's medication, I have never experienced such poor care. And this is just a piece of clay. (Original) Wat een vreselijk slecht ziekenhuis. Mijn vriend is opgenomen geweest,het was een film van het begin tot het eind zo slecht. Volgens mij werken ze met stagiaires. De dossiers van de cliënte worden niet of nauwelijks gelezen. Een oogdruppels wordt in het oog gedaan, en dat wordt lachend gezegd. Medicijnen van iemand anders geven, ik heb nog nooit zo 'n slechte zorg meegemaakt. En dit is nog maar een heel klei stukje.

I’m not sure why the negative ratings for their places on here. No complaints at all. I guess the only thing I could find negative is that they have a coffee machine in waiting room and I couldn’t drink anything until after my procedure! But it was worth the wait because it’s a super nice coffee machine. They gave me small snack and coffee after my exam. The staff was so friendly and available. Probably the easiest visit I’ve had to any place like this. The place was super clean. The doctor was nice and spoke perfect English. Nice location too.

(Translated by Google) Don't give birth here .... really not. We have very bad experiences with gynecology, and with the 2 anesthetists. What messing around and what unprofessionalism. Gynecologist shares wrong information, tries to shake it all over, very unpleasant and most important did not do her job well. We are shocked that this is possible in the Netherlands. (Original) Ga hier niet bevallen....echt niet. Wij hebben zeer slechte ervaringen met de gynaecologie, en met de 2 anesthesisten. Wat een gepruts en wat een onprofessionaliteit. Gynaecoloog deelt verkeerde informatie, probeert zich overal onderuit te lullen, zeer onempathisch en belangrijkste heeft haar werk niet goed gedaan. Wij zijn geschokt dat dit kan in Nederland.

Doctor Franke gets 5 stars with his team of fantastic nurses, but DC clinic itself I only give 1 star. Terrible customer service, not or very difficult to reach. I'm going with doctor Franke to Acibadem hospital!!

(Translated by Google) The Spaarne Gasthuis (South location) has something that many hospitals do not have: it does not feel like a hospital! The atmosphere is casual, not formal, but more open and accessible. The reception is spacious and the staff understanding, clear and helpful. There is a very pleasant and relaxed atmosphere in the various departments. (I have been able to determine this several times experimentally). The nursing staff is very friendly, knowledgeable and willing. As strange as it may sound, although it is a hospital, I always feel welcome and very at home. And given that we are talking about a hospital, that is a very big and sincere compliment! (Original) Het Spaarne Gasthuis (locatie Zuid) heeft iets wat veel ziekenhuizen niet hebben: het voelt niet als een ziekenhuis! De sfeer is ongedwongen, niet formeel maar meer open en laagdrempelig. De receptie is ruim en het personeel begripvol, duidelijk en behulpzaam. Op de diverse afdelingen heerst een zeer prettige en ontspannen sfeer. (Ik heb dit meermaals proefondervindelijk kunnen vaststellen). Het verplegend personeel is zeer vriendelijk, kundig en bereidwillig. Hoe vreemd het ook moge klinken, ondanks dat het een ziekenhuis is, voel ik me er altijd welkom en zeer thuis. En gelet op het feit dat we het hebben over een ziekenhuis, is dat zeer groot en welgemeend compliment!

(Translated by Google) Waiting for my surgery from January onwards I have never experienced this before I have been to the anesthesiologist now it is almost April that I have not heard anything shame !!! (Original) Wacht al van af januari op mijn operatie heb dit nog nooit mee gemaakt ben bij de anesthesist geweest het is nu bijna april nog niets gehoord schande!!!

(Translated by Google) What a very good care! Everyone positive and nice. High quality all inclusive food and drinks. Really great here. (Original) Wat een ontzettend goed verzorging! Iedereen positief en aardig. Hoge kwaliteit all inclusive eten en drinken. Echt top hier.

(Translated by Google) My experience with eye clinic, is very annoying, an appointment made, but .... at 10.30 am, and was only helped two hours later, why, was not explained. Second appointment six months later .... the doctor had fallen ill, all understanding, but ..... would be called back for a new appointment, .... not done. So I called myself, can only go in March ...... I don't understand this ... Mw Houtenbos (Original) Mijn ervaring met oogkliniek ,is heel vervelend ,een afspraak gemaakt, maar....om10.30 uur,en werd pas twee uur later geholpen ,waarom, werd niet uitgelegd. Tweede afspraak een half jaar later....de dokter was ziek geworden, alle begrip voor, maar.....zou terug gebeld worden voor een nieuwe afspraak, ....niet gedaan. Dus ik belde zelf maar, kan pas in maart terecht......ik snap hier niets van... Mw Houtenbos

(Translated by Google) Have had several bad experiences in this hospital. Most shocking was the extremely unprofessional remark of a nurse in the recovery room shortly after an operation about a physical characteristic. I felt so offended and angry at the time because I was unable to respond alertly and forcefully. To be made so ridiculous at my weakest moment, I grasped deeply. Complaints that followed were not taken seriously at all by the department head. Still disappointed with this event and method of handling complaint. (Original) Meerdere slechte ervaringen meegemaakt in dit ziekenhuis. Meest schokkende was de uiterst onprofessionele opmerking van een verpleegkundige op de uitslaapkamer kort na een operatie over een fysiek kenmerk. Ik voelde me op dat moment zo beledigd en boos omdat ik niet in staat was alert en krachtig te reageren. Op mijn zwakste moment zo belachelijk worden gemaakt griefde me diep. Klacht die daarop volgde werd door het afdelingshoofd volstrekt niet serieus genomen. Nog steeds teleurgesteld over deze gebeurtenis en wijze van behandeling klacht.

Everything okay as long as they did not mix up your appointment or forgot to call you at the time they scheduled. The clinic itself is great with good doctors but the call center who "manages" calls and appointments is horrible, very sad and frustrating experience every time I need to interact with them.

Thiefs. I was never told how much would my very basic visit cost, and, my bad, I never asked because like I said it was really BASIC and of a total of 20 mins, not counting the waiting times.. so I wasn't sure expecting to receive a bill for 500€. 500!! Really?! Plus, I got told by the doctor that if I had any further questions about my case (which I did...) I could turn to my GP. Sure, the GP, an unspecialized doctor who knows nothing about allergies and even less about my case. But I guess a small follow up question isn't included in the fee. If I maybe pay you another 500, am I entitled to ask it still? (I'm joking of course). Charging the double of the amount the service should have costed isn't moral, it isn't even marketing (like paying for your expensive Zuid villa..)... but the woman who took the appointment was just in a rush to make me book no matter what, without warning me about important costs. Maybe she lives in a world where she thinks anyone can spend such amounts without any problem, well lucky her and her fairy tale world! But unlike people who put my money in their pockets, the rest of us actually work a little harder and just a bit longer than 20 mins to reach certain standards. You are shameful.

(Translated by Google) Had an inflammation in my eye, I ask the ophthalmologist can it be a virus or bacteria; No, it couldn't, it's an inflammation. While inflammation is a consequence, and what have they found in the UMC ??? A VIRUS IN MY EYE. As a result, I am half blind and still cannot see after a year. If you file a complaint you run into a wall, quacks are it on the eye polyp. (Original) Had een onsteking in mn oog, ik vraag aan de oogarts kan het een virus of bacterie zijn; Nee dat kon niet, het is een onsteking. Terwijl een onsteking een gevolg is, en wat hebben ze in het UMC gevonden??? EEN VIRUS IN MIJN OOG. Gevolg ik ben half blind en kan na een jaar nogsteeds niet zien. Als je een klacht indient loop je tegen een muur, kwakzalvers zijn het op de oogpolie.

No complaints at all. The staff cares very well for each patient and they prepared me really well for the procedure. Thanks to the sedation I did not notice anything of the procedure itself. Also after the research the care was up to the highest standards. Would definitely recommend this clinic to anyone!

(Translated by Google) Healthcare is below par in Haarlem south, communication is very poor. As a family you have to go after everything to find out something. It is almost impossible to speak to a doctor. Agreements are not kept. Many healthcare personnel are short-cut and unhelpful, and that for someone who is totally dependent on care. To be in hospital for two weeks only to be told that an operation is needed for a good recovery. Now the 3rd week finally the operation in Hoofddorp. A lot of unnecessary time is therefore lost. Hopefully things will be better organized in Hoofddorp. It causes a lot of stress and frustration for patient and family. The concern shouldn't be like that. (Original) Zorg is onder de maat in Haarlem zuid, communicatie is zeer slecht. Als familie moet je overal achteraan om ergens achter te komen. Een arts spreken is bijna niet mogelijk. Afspraken worden niet nagekomen. Veel zorgpersoneel is kort af en weinig behulpzaam en dat bij iemand die totaal afhankelijk is van zorg. Twee weken in het ziekenhuis liggen om dan pas te horen dat er toch een operatie nodig is voor een goed herstel. Nu 3e week dan eindelijk de operatie in Hoofddorp. Veel onnodige tijd verloren dus. Hopelijk is het in hoofddorp beter geregeld. Het geeft voor patiënt en familie een hoop stress en frustratie. Zo zou de zorg toch niet mogen zijn.

(Translated by Google) Fainted in the house and briefly (how long I don't know) went away, so to the doctor's office. Blood pressure measured: 154 - 103 No further research done. Asked if I had heart palpitations, my sight bothered me? I was shocked by my blood pressure, but not the doctor. "White coats effect" Very high for that effect, in my opinion. I was sent home that I probably had nothing, maybe a slight concussion. She still doubted that. Was not happy with this attitude. PhD student? I haven't been working in 2 weeks. My other experiences with this hospital (all outpatient departments) are great! (Original) Flauw gevallen in huis en even (hoe lang weet ik niet) weggeweest, dus naar de huisartsenpost. Bloeddruk gemeten: 154 - 103 Geen verder onderzoek gedaan. Gevraagd of ik last van hartkloppingen had, last van mijn zicht? Ik schrok zelf van mijn bloeddruk, maar de dokter niet. 'Witte jassen effect' Wel heel hoog voor dat effect, naar mijn idee. Ik werd naar huis gestuurd dat ik waarschijnlijk niets had, misschien een lichte hersenschudding . Daar twijfelde ze nog aan. Was niet blij met deze houding. AIO? Ik werk al 2 weken niet . Mijn andere ervaringen met dit ziekenhuis (allemaal poli) zijn overigens prima!

This place is a joke. We’ve been trying to get a prescription sent to a pharmacy for 4 days now and they are incapable of sending it to the correct pharmacy or sending it at all. Impossible to reach, customer service is a joke, which resulted in medication running out even after calling them 4 times. Calling them a fifth time now and we’re on the 23rd minute of waiting.

I called today (12-10-2020) to make an appointment from Plastische chirurgie, I asked the assistant to speak English, she answered: No, dutch and she hang up the call in a very angry way :O (the whole call was 11 seconds) This is a discriminations behavior, it's not acceptable at all. I blame her and also the hospital for this behavior. I already sent a complaint to the hospital and will continue to spread my voice...

(Translated by Google) Pain clinic of the DC Clinic Dr. Vranken: EXTREMELY SKILLED doctor and SUPER friendly. Takes plenty of time for you. Makes you very comfortable, it is clear, tells you exactly what he is going to do. Does not beat around the bush and the assistants are all equally friendly and committed to you !! You really feel like you have ended up in a private clinic. Everyone does everything they can to make you feel comfortable. Have modern equipment. Highly recommended!!!! (Original) Pijnpoli van de DC Kliniek Dr. Vranken: UITERMATE BEKWAME arts en SUPER vriendelijk. Neemt ruimschoots de tijd voor je. Stelt je bijzonder op je gemak, is duidelijk, verteld precies wat hij gaat doen. Windt er geen doekjes omheen en de assistentes zijn allemaal even vriendelijk en begaan met je!! Je voelt je echt alsof je in een prive kliniek beland bent. Iedereen doet er alles aan om je op je gemak te stellen. Hebben moderne apparatuur. Zeker een aanrader!!!!

My doctor is really nice and polite! She can't speak english very well, but we are all very patient to understand each other! but the staff who just called me was super cranky! I don't speak Dutch, my English isn't perfect either, but when I tried very hard to understand her dutchlish , her voice became louder and angrier! why? Do u also treat your parents and your kids with that attitude as well??

(Translated by Google) Spaarne Hospital Gasthuis Haarlem South (gynecology department) comes across as messy and disorganized. Promises are not fulfilled about telephone feedback, doctor is difficult to reach and hospital staff simply throws "on the hook". In addition, your request for help (and medical indication) as a patient is questioned. After experiences at hospitals in the Rotterdam region, this hospital makes a bad first impression. In addition, the staff seem to pay little attention to their own COVID measures. Hmm ... (Original) Ziekenhuis Spaarne Gasthuis Haarlem Zuid (afdeling gynaecologie) komt rommelig en ongeorganiseerd op mij over. Toezeggingen worden niet nagekomen over telefonische terugkoppeling, arts moeilijk bereikbaar en hoor wordt door ziekenhuismedewerker zomaar ‘op de haak’ gegooid. Daarnaast word je hulpvraag (en medische indicatie) als patiënt in twijfel getrokken. Dit ziekenhuis maakt, na ervaringen bij ziekenhuizen in regio Rotterdam, een slechte eerste indruk. Daarnaast lijkt het personeel weinig aandacht te hebben voor eigen COVID-maatregelen. Hmm...

(Translated by Google) I was operated on several times by Dr. Willemse in both the Prinsen canal hospital and in the OLVG and must say 110% satisfied. The doctor is very friendly and very competent. I do not hope that another operation will have to be done, but if it should be done again, then certainly at doctor Willemse's. (Original) ik ben meerdere keren geopereerd door dokter Willemse zowel in het Prinsen gracht ziekenhuis en in het OLVG en moet zeggen 110% tevreden. De dokter is zeer vriendelijk en zeer bekwaam. Ik hoop niet dat er nog een operatie moet gebeuren, maar als het nog een keer zou moeten dan ZEKER bij dokter Willemse.

Listed as number 1 hospital in The Netherlands in 2016, ranked by a Dutch newspaper. Enough parking spaces. Goodlooking interior.

I was trying to call this clinic for two days with no luck - no one was willing to pick up the phone. After spending 2,5 hours in total waiting finally they bothered to reply. And that’s all just to get known that information on the website is not accurate and waiting times are much longer than written there. Such waste of time, no surprise this clinic has such a bad rating.

I travelled there for help with my horrible migraine (I live far, about 110km from Amsterdam), they promised help and treatment. They found out that something went wrong with the communication, so I need another appointment with the neurologist before the treatment. So I travelled again to see the neurologist. She talked to me like I am crazy. She said I have to take pills AND next to that I can get the treatment. I asked her more times, if it's sure that I can come back for the treatment and she said yes. So I had a new appointment again and I travelled again. They said that I can't get the treatment, because the neurologist didn't agree... She just lied to my face and made me travel for nothing again. So here I am, spent hundreds of euros for gas and parking, missed work days and still without help (yeah, the pills made me sick, so that's no help.) I hope the neurologist is happy now.

Sat in the waiting room for almost an hour. When everyone after me had already been, I asked if everything went well. "I was registered and if I wanted to sit down for a while." After 5 minutes the same boy approached a colleague and then suddenly helped after 5 minutes. Got the feeling that things weren't being done completely fairly. After that, the doctor was more concerned about her own complaints that she had been waiting, rather than concerned with the fact that I had been waiting for an hour. Not very customer friendly or caring towards me... Next time go somewhere else.👍

Terrible clinic. You are not looked at as a patient but as a number on the list. Service is terrible and they won't go the extra mile for you unless you ask 5 times yourself. I switched to another clinic.

(Translated by Google) May stick a bit more to the corona rules! (Original) Mogen zich wel wat meer aan de corona regels houden!

(Translated by Google) For our daughter we are under the care of pediatrician Dr. Funke-Kupper (and child physiotherapy). We were immediately taken seriously and helped very well. We received practical tips about reflux and cow's milk allergy. In the meantime things are going well and we are grateful that we have been helped so well. The hospital has created the life of our daughter and our life a lot. (Original) Voor onze dochter zijn we onder behandeling van kinderarts dr. Funke-Kupper (en kinderfysio). We werden direct serieus genomen en zijn zeer goed geholpen. We kregen praktische tips ivm reflux en koemelkallergie. Inmiddels gaat het hartstikke goed en zijn we dankbaar dat we zo goed zijn geholpen. Het ziekenhuis heeft het leven van onze dochter en ons leven een stuk aangemaakt.

(Translated by Google) Been to DC Clinics for a colonoscopy. Knowledgeable doctors and especially the nursing staff were very friendly. Have never been treated so kindly !! (Original) Voor een colonoscopie bij DC Klinieken geweest. Kundige doctoren en vooral het verpleegkundig personeel was bijzonder vriendelijk. Ben nog nooit zo vriendelijk geholpen!!

(Translated by Google) Great hospital. In particular, would like to thank all employees from the 3 rd floor on 15/11. From nursing (Sara, Kristy & Sharon) and both Dr. Zandstra & Dr. Juncker for all the effort you have made at the birth of our daughter. (Original) Geweldig ziekenhuis. Wil met name alle medewerkers bedanken van de 3 etage op 15/11. Van de verpleging (Sara, Kristy & Sharon) en zowel Dr. Zandstra & Dr. Juncker voor alle inspanning die jullie hebben verricht bij de geboorte van onze dochter.

(Translated by Google) I was admitted to the ER last night with a lot of pain. Thank you for your fine care and the attention you have given me. Good explanation of what was going on and how to fix it. Sweet and patient employees who really paid attention to me last night. Thank you very much care heroes and heroines (Original) Afgelopen nacht met veel pijn opgenomen op de SEH. Bedankt voor jullie fijne zorg en de aandacht die jullie me hebben gegeven. Goede uitleg over wat er aan de hand was en hoe het op te lossen. Lieve en geduldige medewerkers die vannacht echt wel alle aandacht voor mij hadden. Hartelijk bedankt zorghelden en heldinnen

(Translated by Google) (Midwifery department) Super! A big fat 10 for the care, the dear employees. These are very involved. The feeling that you are genuinely taken seriously, your wishes are respected and everything is done to fulfill them. If it is not possible for medical reasons, it will be well communicated and lovingly explained. Very comfortable delivery suite, with room for dad. Food and drink in abundance. Everything was just great. Well-coached during delivery. This makes a very nice memory of the birth of our baby. I would undoubtedly want to give birth here again. A not unimportant comment; the policy for employees around corona measures was not clear to me. One wore gloves, the other didn't. Then the food was served with a plastic cap over the face, then not. I didn't like the idea that my sandwich was served with bare hands in these times. This point could be a bit stronger and also ensure that all employees do the same. That's how it came across as a bit chaotic and unpredictable. (Original) (Verloskunde afdeling) Super! Een dikke vette 10 voor de zorg, de lieve medewerkers. Deze zijn zeer betrokken. Het gevoel dat je oprecht serieus wordt genomen, je wensen worden gerespecteerd en er alles aan gedaan wordt om die te vervullen. Als het om medische redenen niet kan, wordt dit goed gecommuniceerd en liefdevol uitgelegd. Zeer comfortabele bevalsuite, met ruimte voor papa. Eten en drinken in overvloed. Alles was gewoon top. Goed gecoacht tijdens de bevalling. Hierdoor een hele fijne herinnering aan de geboorte van ons kindje. Hier zou ik ongetwijfeld nog eens willen bevallen. Een niet onbelangrijke opmerking; het beleid voor medewerkers rondom corona-maatregelen was niet duidelijk voor mij. De een droeg handschoenen, de ander niet. Dan werd het eten geserveerd met een plastic kapje voor het gezicht, dan weer niet. Dat mijn boterham met de blote hand werd geserveerd vond ik in deze tijden ook geen prettig idee. Dit punt mag wat sterker en ook ervoor zorgen dat alle medewerkers hetzelfde doen. Zo kwam het namelijk een wat chaotisch over en onvoorspelbaar.

(Translated by Google) Fine very good doctor dept dermatology doctor Bennen .. (Original) Prima heel goed arts afd dermatologie doctor Bennen..

(Translated by Google) Badly received, little information received in advance and things were chaotic. Had the same examination in the hospital and really a world of difference. Finally, little to no privacy and sisters were constantly talking about their private lives. (Original) Slecht opgevangen, weinig informatie vooraf gekregen en het ging er chaotisch aan toe. Zelfde onderzoek gehad in het ziekenhuis en echt een wereld van verschil. Tot slot weinig tot geen privacy en zusters waren constant in gesprek over hun privé leven.

I will not recommend very bad doctors who doesn't know how to work very scary to go there I have Still trauma from the Place

(Translated by Google) Very bad experience with this clinic. Not good service, long waiting times and unfriendly doctors. With Dr. Bennen as the absolute low point. (Original) Hele slechte ervaring met deze kliniek. Geen goede service, lange wachttijden en onvriendelijke artsen. Met dokter Bennen als absoluut dieptepunt.

(Translated by Google) The allergy specialist I had a (telephone) consultation with had little interest in really listening to my complaints and had not even read the intake form or even for himself. All in all a nasty experience where I was dismissed without further steps with the conclusion that it was not an allergy. I later found out that my complaints were indeed an allergic reaction. (Original) De allergie specialist waar ik een (telefonisch) consult mee had had weinig interesse in echt luisteren naar m’n klachten en had niet eens het intake formulier gelezen of zelfs voor zich. Al met al een nare ervaring waar ik zonder vervolgstappen werd afgewimpeld met de conclusie dat het geen allergie was. Ik ben er later achtergekomen dat mijn klachten wel degelijk van een allergische reactie kwamen.

I have been coming to the DC Kliniek for many years, and have greatly appreciated the doctors expertise, understanding and thoughtfulness. Across many departments. Highly recommend.

My wife delivered a girl here in June. The staffs were very kind, caring and competent. We started in the 2nd floor there and got worried as the facility and place looked a bit outdated, with the staffs very busy with other tasks. Her water already broke, we had no way to move to another hospital. But once we are moved to the kraamsuite on the 3rd floor, their kind and caring support started. The staffs gave us close and meticulous care. What's even better was the kraamsuite itself. It was very clean, spacious and well equipped. My wife could relax there ready for delivery. We will never forget the care and the kindness the staffs have given to my wife and our baby.

Clean and reasonably modern.

Luke has always taken care of me. When I first moved here they went out of their way to help me with my medication. They were sweet, sensitive, friendly and timely. They have always been able to meet my needs and exceed them.

A friendly and professional clinic. I went to the dermatologist. I was 30 min late due to my mistake and they still let me in, which I appreciated. So great customer service! The dermatologists were I two lady-doctors who were kind, friendly and professional! Not sure why this place got low score but for me it was 5 stars! Wish everyone health but if you must see a skin doctor I recommend this place!

Such a shame I cannot select 0 stars! SCAM SCAM SCAM, applying for an Australian visa, it’s the only « approved » clinic by the Australian government for the « mandatory » health check. (For selected nationalities = racism) For sure, this clinic receives orders from above to find mysterious diseases to see our visa declined. Multiple people are experiencing the same issues with this clinic and weirdly enough people with a specific nationality. They found out that my wife as the tuberculosis with an X-RAY performed by an unqualified person (even an student in radiology can do better). The quality of the X-RAY is like what was ADSL to fiber connection nowadays. My wife ran all the tests because they scared us with this story and of course NOTHING, she has absolutely NO-THING. Thanks DC clinic for ruining people’s life.

I had previously written a 2 star review but I’m now changing it to 4 due to the speed at which I’ve gotten in to see my doctor now. Explanation on condition was done very well. Also additional calls are provided to check in from time to time.

Shocking clinic with wrong information given to clients. Assistant gives different information than dermatologist on a very serious topic, clearly no coordination between them. Hope is given to patients with an appointment which is then withdrawn. Unprofessional, disappointing, infuriating.

My experience at the allergy center was extremely disappointing. The attending physician was very unfriendly and the consultation felt more like an FBI interrogation about a murder case than a medical consultation. My allergy history or that of my family, a crucial part of an allergy consultation, was not discussed at all. There was a complete lack of empathy. This visit gave me a very unpleasant feeling. In addition, I thought it was very unprofessional that other doctors were spoken negatively about. I don't recommend anyone to go to this place.

Nice and knowledgeable staff

Very professional and friendly treatment in the dermatology department.

(Translated by Google) Today I had a colonoscopy ... very friendly nurses ... who made me very comfortable. Also a friendly doctor Dr Bartelsman. Everything explained well before the treatment .... (Original) Vandaag een Colonscopie gehad...heel vriendelijke verpleegkundigen..die mij erg op mn gemak stelde. Ook een vriendelijk arts Dr Bartelsman. Alles goed uitgelegd voor de behandeling ....

(Translated by Google) Very bad experience understanding what they have for the patients. Unkind and impatient employee who helped us. Very unfortunate in the already unpleasant times we live in. (Original) Zeer slechte ervaring met het begrip wat ze voor de patiënten hebben. Onaardige en ongeduldige werknemer door wie wij werden geholpen. Zeer jammer in de al onprettige tijd waarin we leven.

(Translated by Google) I was very nervous, but how wonderful they were there. I experienced it great and noticed nothing of it. Afterwards got delicious toasted sandwiches and capacino. It is recommended for stomach examinations. (Original) Ik was bloed nerveus., maar wat geweldig waren ze daar. Ik heb het geweldig ervaren en niets gemerkt van alles. Kreeg nadien heerlijk tosti en capacino. Het is een aanrader voor maagonderzoek.

Marianna the best doctor. She treated me like a queen. So profesional and sweet

Absolutely first class from start to finish. Highly professional all round.

Super

Unprofessional, not willing to help, the waiting time is more than 2 months

The staff is friendly, helpful and has a professional approach

Great

(Translated by Google) Friendly staff and good, professional guidance (allergology department). However, what is very annoying is that my appointments keep moving. Appointment is scheduled more than a month in advance and yet it is not possible to make the appointment. Making a new appointment is then very difficult because they are fully planned. If this could be arranged better I would give them 4 stars. (Original) Vriendelijk personeel en goede, professionele begeleiding (afdeling allergologie). Wat echter erg irritant is, is dat mijn afspraken telkens worden verplaatst. Afspraak wordt ruim een maand van tevoren ingepland en toch lukt het niet om de afspraak te laten doorgaan. Een nieuwe afspraak maken is vervolgens erg lastig omdat ze volledig volgepland zijn. Als dit beter geregeld zou zijn zou ik ze 4 sterren geven.

(Translated by Google) I was being treated by an orthopedic surgeon. Now it appears that orthopedics goes out at DC clinics and that my treating physician is already gone. I did not receive a message about this. Now that I have to go to another clinic, they can not even give a referral to the DC clinics. Because of this I have to go back to the doctor first and start the process elsewhere again. By the way, my doctor was last hour an hour late for my appointment and shoved it on 'my computer started slowly'. Slack story, bad way of dealing with patients. (Original) Ik stond onder behandeling bij een orthopeed. Nu blijkt dat orthopedie eruit gaat bij DC klinieken en dat mijn behandelend arts al weg is. Hier heb ik geen bericht over ontvangen. Nu ik naar een andere kliniek moet overgaan, kunnen ze bij de DC klinieken niet eens een verwijzing geven. Hierdoor moet ik eerst weer terug naar de huisarts en het traject elders opnieuw beginnen. Overigens, mijn behandelend arts was de vorige keer een uur te laat voor mijn afspraak en schoof het af op 'mijn computer startte traag op'. Slap verhaal, slechte manier van omgang met patienten.

(Translated by Google) Good doctors. I give them a ten. They treated me well. Good service. In a word fantastic. (Original) Goeie artsen .ik geef hun een tien. Ze hebben mij goed behandeld. Goeie service. In een woord fantastisch .

(Translated by Google) I was operated on by Dr. Kooiman on my tendon plate after 10 years of struggling and zero in the complaints at other doctors, then I got other complaints on the same leg and he immediately called in a neurologist Dr. Jonker could go the same day and an MRI the next day scan. The result is not clear, but now go on his recommendation to Dr. Koning of the pain clinic. I cannot express that people think along with me. (Original) Ik ben door dr Kooiman geopereerd aan mijn peesplaat na 10 jaar sukkelen en nul op het rekest bij andere artsen, vervolgens kreeg ik aan hetzelfde been andere klachten waarop hij meteen een neuroloog ingeschakeld heeft dr Jonker kon nog dezelfde dag terecht en de dag erop een mri scan . Resultaat niet duidelijk maar ga nu vervolgens op zijn aanraden naar dr Koning van de pijnpoli.Ik kan erniet over uit dat men zo met mee denkt.Ben erg dankbaar en kan iedereen aanraden naar deze kliniek te gaan .

(Translated by Google) My experience with the pain clinic there is very positive and that is due to Dr. Koning who treats his patients like people. He is calm and friendly and has the right dose of humor to make the experience less scary for you. Very skilled doctor too. Know what he is doing. Always feel very safe. (Original) Mijn ervaring met de pijnpoli daar is zeer positief te noemen en dat komt door dokter Koning die zijn patienten als mensen behandeld. Hij is rustig en vriendelijk en heeft de juiste dosis humor in bezit om de ervaring minder eng voor je te maken. Zeer bekwaam arts bovendien. Weet wat hij doet. Voel me altijd erg veilig.

(Translated by Google) Nice people. (Original) Aardige mensen.

(Translated by Google) Nice new clinic and SUPER nice and knowledgeable staff. (Original) Mooie nieuwe kliniek en SUPER aardig en kundig personeel.

The doctors in the Spaarne Gasthuis Haarlem Zuid are verry nice and polite, but the ambulance Personal was a disaster, they ere saying that i was faking my sickness and ol kind of things. I hate the Ambulance Personal of the Spaarne Gasthuis Zuid

Update from the 20. September 2020: The below problems were solved in the meantime in a very professional way. There is no more need for only 1 star. The treatment I got there now a few times is very good, clear explanations are given. Advice and support are offered and given. Specialty skills of the staff are great. As this is what I expect and as all problems were solved, I give 5 stars. =========================================================== Spaarne Ziekenhuids Haarlem Zuid, in my opinion a disaster. Was there today for wound care. Nurse was quite arrogant, telling me that I walked too much, well, I sit on the sofa learning the whole day, but she believed to know it better. Then she kind of ordered me to speak a proper English in a tone that I will not accept. At first, I am not responsible for her lack in English skills. Second, what will such a nurses do when someone from Texas, Louisiana, Northern. Ireland or Scotland comes? Not treating g that person because she does not understand anything. Third, I don't want to talk about the English language skills of many of your staff members. Or was it because I'm a non-national? To say it honestly: this is not acceptable in a member state of the European Union in the year 2020. And especially in a country that is so proud that they teach English as a second language from the earliest possible moment. Taking this into consideration, such a behaviour is a no-go. I will send a complaint to members of the Tweede Kamer and to the Minister for Health.

My wife gave birth in this hospital. It had to become medical birth with gynecologist intervention. Fortunately It all went well. We had to be back few days later because our baby had jaundice and we also had dealings with the ER, neonatology department and the care for the regular babies. I couldn’t be happier and more impressed by the professionalism and kindness of everyone that treated my wife and my daughter along the way. I am specifically thankful to the caring attitude of the nurses in the neonatology department who showed a lot of human support during a stressful moment for us. Joyce, Elly, Teddy, Bea, just to name a few but they were ALL wonderful.

Very good

My husband had surgery here, and we are so grateful to the all the staff involved, they were wonderful; so kind and patient. Thank you!

Very good hospital with all the high end equipment and experienced doctors, specialists and nurses. One star missing because of the parking wich is not for free. As the location is far from residential areas and the city centre, it is totally unnecessary to make the visitors pay for parking. The drop off zone at the main entrance is like a small roundabout. It s hard for other cars or taxi s to pass each other. This causes little conflicts sometimes. But the Hospital is amazing!!

Ik ben zeer onder de indruk van de medewerkers op de COVID-unit. Ik ben daar mijn dierbare oma verloren. De begeleiding in haar laatste fase en de voorlichting was kundig, persoonlijk en warm. Onder andere Jasper, Lot, Suzanne en vele anderen die zich daarvoor ingezet hebben, hartelijk dank! Jullie doen goed en mooi werk.

(Translated by Google) Very bad hospital, they don't have time for the patients. very bad communication very frustrating. They allow medication to be administered and don't even know what it's for. put people with heart problems in the lung ward so that they also get corona (I'm lucky my grandmother is still alive) staff very unfriendly and demotivated. (Original) Enorm slecht ziekenhuis, ze hebben geen tijd voor de patiënten. enorm slechte communicatie heel erg frustrerend. Ze staan medicatie toe tedienen weten niet eens waar het voor is. zetten mensen met een hartproblemen op de long afdeling waardoor ze nog corona krijgen ook(ik heb mazzel dat me oma nog leeft) personeel zeer onvriendelijk en gedemotiveerd.

(Translated by Google) Got to the emergency room on Tuesday. And despite the painful circumstances, I had a good time and I have not been in such good company in ages. It was a pity to leave and I miss those people even now. How incredibly good and sweet I was received, very carefully and personally. Never had the feeling of being a number and everyone had patience and a smile. Exceptionally how they perform there under pressure. I think it's exaggerated or not, but this experience has given me a lot of confidence in humanity. (Original) Dinsdag op de spoedeisende hulp beland. En ondanks de pijnlijke omstandigheden had ik het gezellig en ben ik in tijden niet in zulk goed gezelschap geweest. Het was eigenlijk jammer om te vertrekken en ik mis die mensen zelfs nu. Wat werd ik ongelofelijk goed en lief opgevangen, heel voorzichtig en persoonlijk. Geen moment het gevoel gehad een nummertje te zijn en iedereen had geduld en een glimlach. Uitzonderlijk hoe ze presteren daar onder druk. Vind het overdreven of niet, maar deze ervaring heeft me heel veel vertrouwen teruggegeven in de mensheid.

(Translated by Google) My girlfriend had suffered an accident and a fracture on the right lower leg in our getaway. We were received very very friendly and helped us anytime. Very nice hospital! Keep it up! In Germany, I would like something like that. (Original) Meine Freundin hatte in unserem Kurzurlaub einen Unfall und eine Fraktur am rechten Unterschenkel erlitten. Wir wurden sehr sehr freundlich aufgenommen und man half uns jederzeit. Sehr tolles Krankenhaus! Nur weiter so! In Deutschland würde ich mir so etwas auch wünschen.

(Translated by Google) Good experience at the hospital, good care and good care providers. Our child is in good hands here. What a top hospital! Could not have asked for better. (Original) Goede ervaring gehad in het ziekenhuis, fijne verzorging en goede hulpverleners. Ons kindje ligt hier in goede handen. Wat een top ziekenhuis! Kon geen betere wensen.

(Translated by Google) Great experience! Thanks for the good care. (Original) Prima ervaring! Bedankt voor de goeie zorg.

(Translated by Google) Really an excellent hospital, including the locations in Haarlem-Zuid, Haarlem-Noord and Hoofddorp. My husband, Gerald Rik, got heart problems for which there was no clear cause. Odekerken this became a quest to find out what went wrong. In the meantime my husband is fine again thanks to a pacemaker. Thank you dr. Odekerken. (Original) Werkelijk een uitstekend ziekenhuis, o.a. de vestigingen in Haarlem-Zuid, Haarlem-Noord en Hoofddorp. Mijn man, Gerald Rik, kreeg hartproblemen waar niet direct een duidelijke oorzaak voor te vinden was.Voor de Cardioloog Dr. Odekerken werd dit een queste om goed uit zoeken wat er mis ging. Inmiddels fuctioneert mijn man weer prima dankzij een pacemaker. Dank u Dr. Odekerken.

(Translated by Google) Large, not logically arranged. Probably designed for the job. Unfortunately. (Original) Groot, niet logisch ingedeeld. Zal wel voor het werk ontworpen zijn. Jammer.

(Translated by Google) Very good quality care is provided. (Original) Er zeer goede kwaliteit zorg verleend wordt.

(Translated by Google) Friendly staff (Original) Vriendelijk personeel

(Translated by Google) Very good care and care staff (Original) Hele goeie zorg En zorg personeel

(Translated by Google) Often runs out! Very annoying!!! (Original) Loopt vaak uit! Heel irritant!!!

(Translated by Google) Nothing negative about the hospital itself. But parking is a drama. Car park is totally unsuitable for the number of visitors. There is a huge queue in front of the barrier, waiting more than half an hour. And if you are behind the barrier, you still have to find a place. (Original) Over het ziekenhuis zelf niks negatiefs. Maar parkeren is een drama. Parkeerterrein is totaal ongeschikt voor het aantal bezoekers. Er staat een enorme rij voor de slagboom, meer dan een half uur wachten. En ben je dan achter de slagboom, moet je nog een plek vinden.

(Translated by Google) Waiting for the doctor only 2 hours and no results (Original) Slecht 2 uur wachten voor dokter en geen resultaten

(Translated by Google) Very satisfied with very good service and also very friendly and helpful staff. Thank you to everyone for taking very good care of our daughter. (Original) Zeer tevreden met hele goede service en ook heel vriendelijk en behulpzaam personeel. Iedereen bedank voor een hele goede zorg voor onze dochter.

(Translated by Google) Five stars for the entire hospital, but the neurology department in particular. By finding the right balance in professionalism and empathy in this difficult time for everyone. (Original) Vijf sterren voor het hele ziekenhuis maar afdeling neurologie in het bijzonder. Door de juiste balans te vinden in professionaliteit en empathie in deze moeilijke tijd voor iedereen.

(Translated by Google) Biggest nightmare delivery in this hospital. With a lot of pain (contractions) I pop in, then wait 15 minutes. I cried out in pain. Then you will be escorted into the room by a nurse who is sort of with you. The doctor comes and goes for 1 minute. Given that I cannot bear the pain, I was looked at really badly. I ended up getting morphine. Waited 45 min for the doctor as there was transfer. At that time I already had 8 cm of dilation !!!! Finally I was allowed to press. I panicked from the pain. I was threatened by the doctor and gynecologist of now pressing properly, otherwise we will take your child out with forceps !!! I could not believe my ears. Gave birth to a healthy child. NEVER HERE AGAIN !!! (Original) Grootste nachtmerrie bevalling in dit ziekenhuis. Met veel pijn (weeën) kwak ik binnen, dan 15 min wachten. Ik schreeuwde het uit van de pijn. Dan word je in de kamer begeleid door een verpleegster die soort van bij je aanwezig is. De arts komt en gaat voor 1 min. Aan gegeven dat ik de pijn niet kan verdragen, werd ik echt scheef aangekeken. Uiteindelijk kreeg ik morfine. 45 min gewacht op de arts omdat er overdracht was. Op dat moment had ik al 8 cm ontsluiting!!!! Eindelijk mocht ik persen. Ik raakte in paniek van de pijn. Werd ik door de arts en gynaecoloog bedreigd van nu persen zoals het hoort, anders halen we jouw kind eruit met een verlostang!!! Ik wist niet wat ik hoorde. Wel bevallen van een gezond kind. NOOIT MEER HIER!!!

Doctors are very good there. But I never received my medicine, I have been waiting for months for my medicine that I urgently need. I call very often to arrange it but nothing is ever done. I also know that it is the clinic itself because I have contacted my pharmacy more often and they themselves report that DC clinics are not cooperating. Now I have been without my medication for almost 3/4 months, and no one wants to help me.

Terribly frustrating experience. Was helped by a doctor in training, was not taken seriously, and after 3 months of research and medication, the problem has not gotten better or has gotten worse. Now that I want to get a referral to another dermatologist, I have to wait 48 hours for it via telephone message, which means if I'm unable to pick up I'm back to square one. Old-fashioned administration, long waiting times, and poor care.

Dr. Vranken is a wonderfully sympathetic doctor.

Unprofessional Experience and Excessive Billing at DC Clinics: I would like to share my unfortunate experience with this clinic to caution others. I was referred to this clinic for severe allergy symptoms by my GP, Despite a half-year wait for an intake appointment, the clinic's personnel was an hour late for the scheduled phone call. The call itself was brief, lasting only 10 minutes, and ended with them advising me not to proceed with allergy treatment, providing no substantial guidance or alternatives. What followed was quite shocking that it was billed for an unreasonable amount of EUR 483 for this brief and unproductive 10mins call. AfterI questioned this ridiculous charge for over a few months , I was only met with a bureaucratic response, stating that they had no other billing codes to use. I was left with no choice but to pay this unreasonable fee due to I didn't want any delayed payment on my record. This experience is certainly frustrating and unjustifiable. I hope this review can help others to be wary of the potential high fees they might face at DC Clinic.