Dunkin' Donuts image

Dunkin' Donuts

Cafe Coffee shop Donut shop

Long-running chain serving signature breakfast items & a variety of coffee drinks. People often mention donuts, donut, staff, service, nice, coffee, toilet, good,


Address

Warmoesstraat 167, 1012 JC Amsterdam, Netherlands

Website

www.dunkin.nl

Contact

+31 88 377 8805

Price rating

$$ $$

Rating on Google Maps

3.90 (977 reviews)

Open on Google Maps

Working Hours

  • Friday: 8 AM to 10 PM
  • Saturday: 8 AM to 10 PM
  • Sunday: 8 AM to 10 PM
  • Monday: 8 AM to 10 PM
  • Tuesday: 8 AM to 10 PM
  • Wednesday: 8 AM to 10 PM
  • Thursday: 8 AM to 10 PM

Featured Reviews


Frequently mentioned in reviews: donuts (13) donut (10) staff (9) service (8) nice (8) coffee (7) toilet (6) good (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Axel D. 1 year ago on Google
    Super chaotic and slow service. Staff friendly but overwhelmed by to many customers. One staff member is “serving” 55 customers!
    4 people found this review helpful 👍

  • 3/5 Rico S. 6 years ago on Google • 261 reviews
    The donut was nice. The boss of the shop was very helpful and friendly. The other staff just seemed not so interested. Very nice to sit and enjoy the donut and a drink as it was quiet at the time.
    3 people found this review helpful 👍

  • 1/5 Kevin Van R. 2 years ago on Google
    Rude uninterested staff. Forgot whipped cream in hot chocolate. When asked, added a tiny amount of whipped cream while we paid 1€ for the added whipped cream.. The hot chocolate looks miserable. Staff keeps yelling around and sighing. (22 sept, 2pm staff).
    3 people found this review helpful 👍

  • 1/5 Hazel O. 1 year ago on Google
    If I could give no stars I would, staff on Sunday 16th October 11:30, had left us standing there for 15 mins with no attempt to make coffee just laughing and watching videos on their phone, the guy greeted us once and still left us there, rubbish all over the tables and no soap or toilet roll in toilets, I had to use the napkins. I watched customers walk in and walk back out from the entire scene they came in on, I should've done the same.
    2 people found this review helpful 👍

  • 2/5 Jeff M. 5 months ago on Google • 518 reviews
    Tried and tried to order using the required touch screen but system was not working. Asked fir help but no reply other than

  • 3/5 Matthieu C. 5 years ago on Google • 188 reviews
    The location is ideal if you are caught by an insatiable hunger for donuts while visiting the city center. The staff is friendly and the donuts are..well.. sugarlicious (better try the lemon frozen, or whatever is called). The 6 donuts box is great deal, go for it!
    1 person found this review helpful 👍

  • 1/5 Юлия �. 1 year ago on Google
    Terrible mess: dirty floor, water and coffee spilled everywhere, trash is on tables and floor. And instead of basic cleaning, personnel is busy with changing music every 2 minutes, which is too loud and really annoying. Doesn’t matter what is the taste of the product when you’re sick of atmosphere
    1 person found this review helpful 👍

  • 1/5 Jaap J. 10 months ago on Google
    Donuts are nice but expensive. Staff is slow and unfriendly. Toilet was disgusting and no toilet paper present. You can't order at the counter, they will tell you to go to the machines. One of them was out of order but when I pointed this out, they made no attempt whatsoever to notify new customers of this. Very slow service. Be better.
    1 person found this review helpful 👍

  • 2/5 Lilith K. 2 years ago on Google
    The amount of crumbs all over this place is immaculate, made me wish I was a pigeon
    1 person found this review helpful 👍

  • 1/5 Peter 1 year ago on Google
    The toilet were discussing. My dog would not have use it. The smell and no soap or toilet paper. The table were full of trash The staff were on the cell phones. I am shocked to see that DD do not care about hygiene with covid 19 still around. How hard is it to clean a table and check the toilet?? But that would interfere with staff on cell phone.
    1 person found this review helpful 👍

  • 4/5 E S. 4 months ago on Google • 180 reviews
    It wasn’t bad given that I finally paid €1.6 for a macchiato that is done the same way as any other coffee shop. The staff was nice too

  • 5/5 Spiros F. 5 years ago on Google • 147 reviews
    Amazing donuts! Have been to many dunking donut places around the world, loved all of them! They have a good variety of donuts and coffees. They also have the option to create your own donut for just 2,5€. Every time is amazing!

  • 5/5 Maxime 1 month ago on Google • 80 reviews New
    I ordered takeout from Dunkin' Donuts. The donuts were delicious, but be sure to carefully choose the ones filled with cream for the best experience. Unfortunately, I can't provide feedback on the interior as I opted for takeout.

  • 1/5 Lucia S. 5 months ago on Google • 35 reviews
    Ordered iced white chocolate latte with extra caramel (just because i really needed a quick drink). The drink had sooo much ice in, no white chocolate or caramel. Also asked for alternative milk and I doubt i got it. All of the tables were dirty and sticky.

  • 3/5 Bruno Armindo Esteves M. 7 months ago on Google
    Foodwise is nice with nice donuts but looks a bit strange and old. Could have a nice makeover. Staff is nice and prices are a bit high but still acceptable.

  • 1/5 Kevin S. 2 months ago on Google • 5 reviews New
    We only knew this brand by name but we didn't understand why it was so popular. 3€85 for a tasteless donut, too fatty and too sweet, almost disgusting, we won't go back there again... I'm not even talking about the fact that it's obligatory to order from terminals...

  • 1/5 Dyadya V. 1 year ago on Google
    So dirty! Workers just watching their mobile phones

  • 3/5 feras a. 1 year ago on Google
    The location is good.. no filtered coffee only Americano ☕️.. self service for ordering

  • 1/5 Kim N. 1 year ago on Google
    12.11. 15:45 Shift needs replacement. Talking and busy on the phone while 4 orders are pending on their screen. Ignore you waiting. Then messing up the order and suddenly overwhelmed by the inflow of new orders (duh!). Whole store messy with empty boxes and cups on the tables. Toilets out of service. I guess the random delivery cart standing around is a design choice?

  • 1/5 Mahmoud H. 1 year ago on Google
    One one poor person working with long queue of orders to catch up on. It’s more than half an hour waiting so far just to get our 6 donuts. Add to that Toilet is out of service and no WiFi!

  • 2/5 John E. 1 year ago on Google
    Toilets not available & NO WiFi available in store. Donuts were good though but otherwise won't return.

  • 1/5 Maureen M. 1 year ago on Google
    What a disappointment. We were really looking forward to eat a donut and expected to eat extremely good ones after paying around €5-5,50 for 2 donuts (through a self ordering computer). I had a lemon glazed donut which tasted like a regular donut from the supermarket. Not even a hint of lemon. My partner had a strawberry cheesecake donut which tasted like insanely sweet artificial strawberry. Would not recommend to get a donut here. At the supermarket next door you can get 5 donuts with the same flavor for less money than 1 here.

  • 5/5 Pierrine T. 2 years ago on Google
    Very good donuts my little Koya is happy ! The waiters are kind and welcoming. Prices are low 👌🏻 You should have a try !

  • 1/5 C M. 1 year ago on Google
    Amstelveen Stadshart Dunkin Donut the worst service. The ordering machine takes your machine. They do not have the ordered product and you have to argue for ages and still not getting your money back! There is a word for taking money and not giving what you have paid for and refusing to pay back

  • 2/5 brett s. 2 years ago on Google
    Maybe go for the donuts but not for the coffee. Really good service but embarrassing coffee for such a franchise.

  • 5/5 Sean m. 4 years ago on Google
    Quick service, friendly and clean.

  • 5/5 Well W. 2 years ago on Google
    I liked this place a lot, free toilet made it for me

  • 5/5 kartochitatel 4 years ago on Google
    Nice place without smells from outside coffeeshops. When our friend had a headache after weed we left him there and he became normal human again. Ah and donuts with tea and coffee were perfect


Call +31 88 377 8805 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
  • Accessibility
    • ✓️ Wheelchair accessible entrance
  • Dining options
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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