Ace & Dik Jewelers image

Ace & Dik Jewelers

Jeweler

👍👍 Fantastic thing. Very friendly and passionate staff. Feels like a warm blanket. People often mention service, watch, experience, Omega, Amsterdam, friendly, great, watches, good, purchase,


Address

Van Baerlestraat 46, 1071 AZ Amsterdam, Netherlands

Website

www.acejewelers.com

Contact

+31 20 571 1566

Rating on Google Maps

4.60 (74 reviews)

Open on Google Maps

Working Hours

  • Saturday: 10 AM to 4:45 PM
  • Sunday: 12:15 to 4:45 PM
  • Monday: 12:15 to 5:45 PM
  • Tuesday: 10 AM to 5:45 PM
  • Wednesday: 10 AM to 5:45 PM
  • Thursday: 10 AM to 5:45 PM
  • Friday: 10 AM to 5:45 PM

Featured Reviews


Frequently mentioned in reviews: service (44) watch (36) experience (18) Omega (12) Amsterdam (12) friendly (11) great (10) watches (9) good (9) purchase (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Peter W. 7 years ago on Google
    (Translated by Google) Fantastic thing. Very friendly and passionate staff. Feels like a warm blanket. (Original) Fantastische zaak. Zeer vriendelijk en gepassioneerd personeel. Voelt als een warme deken.
    3 people found this review helpful 👍

  • 5/5 Michael W. 1 year ago on Google • 62 reviews
    Had a terrific experience purchasing a watch at this store. The service was phenomenal and very friendly, and the pricing was fair. They were also very accommodating for my family, including my toddler.
    1 person found this review helpful 👍

  • 5/5 Pieter Z. 5 years ago on Google
    (Translated by Google) Very knowledgeable (Original) Zeer deskundig
    2 people found this review helpful 👍

  • 5/5 Sebastian L. 4 years ago on Google • 37 reviews
    Recently purchased an Omega Speedmaster Professional from Ace. Service and purchasing experience has probably been the best I've received anywhere. Absolutely no pressure and are as accommodating as possible. There are some other watches I am interested in acquiring, but I will now make sure to do so, from Ace, the next time I am in the Netherlands for business. They have made a repeat customer in me. Thank you!
    1 person found this review helpful 👍

  • 5/5 Minh T. 5 years ago on Google
    Had two good experiences in 2013 and recently. Fantastic service provided both times. Highly recommended.
    1 person found this review helpful 👍

  • 5/5 Daner F. 2 years ago on Google
    Great place with genuine people.
    1 person found this review helpful 👍

  • 5/5 DS S. 2 years ago on Google
    Premium Experience These guys are the benchmark of customer service. Sincerely interested in you as a person, passionate about their products. As If I was in the comfort of my own home. Definitely recommended for a premium experience.
    1 person found this review helpful 👍

  • 5/5 W V. 7 years ago on Google
    (Translated by Google) Experience was more than great here. Very good help, one takes the time and explains everything calmly. It is ensured that if you buy something you leave the building satisfied. (Original) Ervaring was meer dan prima hier. Heel goed geholpen, men neemt de tijd en legt alles rustig uit. Er wordt gezorgd dat als je wat koopt je tevreden het pand verlaat.
    1 person found this review helpful 👍

  • 5/5 Wouter M. 7 years ago on Google
    (Translated by Google) Have watch strap adjusted, great service, great atmosphere. (Original) Horlogeband laten aanpassen, prima service, fijne sfeer.
    1 person found this review helpful 👍

  • 5/5 Bleeki 4 years ago on Google
    (Translated by Google) Great store supper service, very friendly staff and they really build a kind of bond with customers. Last Friday I bought a watch for my brother, they did their utmost to get the right watch in Amsterdam. Fair business with good standards and values. Like to come there if only for a cup of coffee. (Original) Geweldige winkel supper service, heel vriendelijk personeel en ze bouwen echt een soort band op met de klanten. Afgelopen vrijdag een horloge voor mijn broertje gekocht, ze hebben hun uiterste best gedaan om het goede horloge in Amsterdam te krijgen. Eerlijke zaak met goede normen en waarden. Kom er graag al is het alleen voor een kop koffie.
    1 person found this review helpful 👍

  • 1/5 Tall D. 2 years ago on Google • 32 reviews
    Had a bad feeling about this place when I left my expensive Omega watch for service. Then they promised to call me back and didn't. Worse, when they gave me a quote for a watch service, they could not explain the quote. "We can't know all watches" is not a valid excuse when you claim to be a certified Omega watch service shop. "We'll call you back in a couple of minutes" was literally what I was told. two hours later - no call. And no apology. Explanation to what needed to be repaired was "we don't know". This may be a good watch sales shop, but service is not their strength.

  • 5/5 Ype Poortinga (. 1 year ago on Google • 27 reviews
    Ordered a discounted product online of which I knew it was the last item in stock. Unfortunately the watch arrived with 2 minor scratches. Not the end of the world, but not what I wanted either. Their contact has been swift and friendly before, during and after the sale. I was able to return the product no questions asked and received back the money almost immediately. All in all not the watch I wanted, but an overall pleasant experience with the seller. Wouldn't hesitate to buy here again.

  • 5/5 Ellie M. 3 years ago on Google • 14 reviews
    The highest level of professionalism and exceptional service! My husband who's a watch collector got a recommendation for Ace Jewelers a year ago and I kept it since then in the back of my head as the go to place for when I was ready to buy a special watch for him to celebrate our anniversary. I am still in awe by the incredible service we got from Tamarah and the rest of the team. From the moment we contacted Ace, Tamarah was nothing but a pleasure to work with. She was super accommodating, quick to respond, and just genuinely super nice and thoughtful. We both were so impressed with the service and kindness. We'll definitely buy from Ace again and couldn't be happier with the experience and the watch itself. It was a meaningful purchase for us and we highly recommend Ace to anyone who is in the market to buy a watch.

  • 5/5 Matthew J. 5 months ago on Google • 12 reviews
    At this point in my life, I can’t imagine buying a watch from anyone other than Ace Jewelers. Alon and his team at Ace (shout out to Dale) are committed to delivering a phenomenal end to end customer experience characterized by trust, extreme brand knowledge and dedication to getting the deal done. Ace values loyalty and they want to build relationships that last a lifetime. This is my second higher end Omega and I was thrilled with the delivery, the updates and the direct contact with Alon (the CEO). What is unfortunately dying in today’s world is customer service and that feeling that you are special. I can say with zero hesitation that Alon and his team at Ace made me feel like a valued individual every step of the way – whether it was via phone, email or otherwise. It just doesn’t make sense to go anywhere else for your watch needs when you have a trusted partner who is committed to getting you what you want. Let’s talk about the trust element. It’s not the easiest thing to send tens of thousands of dollars in advance to people over the internet. But with Ace? I don’t hesitate. Because of my existing relationship they offered to do a 50% deposit but because I trust them unequivocally, I sent the entire amount. They don’t play games so why should I? I love having this relationship and the peace of mind that comes with it. With Ace there are no hidden fees or costs. They quote you a price and they honor it. I will also say that receiving the actual watch is a treasured experience from Ace, if you let them know it’s a special occasion, they will put the finishing bells and whistles to really elevate the experience. While I sadly can’t get a high-end watch every day, I can say without a shadow of a doubt that Ace is as much as part of my experience as Omega. At this point I cannot separate them. Give them the opportunity to earn your business and you’ll see what you will never waste your time with anyone else. Thank you again for the amazing experience.

  • 5/5 Ap M. 2 years ago on Google • 5 reviews
    Over the years I have bought quite a few high end watches for myself and my family from Ace. The buying experience and service are unparalleled. Alon and Anouk truly are the most professional and nicest people. The place to buy in Amsterdam!

  • 5/5 Todd D. 6 years ago on Google
    Exceptional Service and Extremely Classy Atmosphere with Service Beyond and Above Epic

  • 5/5 Dean L. 5 years ago on Google
    Ace Jewelers are numero uno! My wife recently decided she wanted to surprise me for valentines day by trying to acquire a limited edition watch produced as a collaboration between Ace and Nomos. Unfortunately Ace had sold out, however - several days later we were contacted by Ace to let us know that they would like us to have their own personal numbered edition if we so desired, which they had been saving as a memorabilia. Suffice to say we were absolutely astounded by such an incredibly kind and thoughtful offer - and I am thrilled with the watch. Thank you Ace for your world-class service with a personal touch!

  • 5/5 Vivian M. 5 years ago on Google
    I was totally blackout after watching the amount of watch brands and which to buy.Host Wesley helped me out and also answered all my questions.A through professional and watch lover.Great service and tasty chocolates 🍫 😅

  • 1/5 Ivo H. 5 years ago on Google
    Initially I was really happy with the service, the seemiing professionalism and courteousness this company and their workers displayed. I gave it 5 stars and the owner thanked me in the comments. However, right now I'm really upset since the ring I gave to my wife for her first mother's day managed to chip off one of the stones after just 3 weeks of wearing it. My wife has primarily been caring for our infant and doing normal activities, but this jeweler insists that external forces have caused the stone to chip off and refuses to repair the stone. In other words, you did something to damage it and tough luck. Either the product is inferior and cannot withstand normal usage after 3 weeks, or it was damaged to start off with. Needles to say, this is pathetic and shame on them for treating us this way. Dutch service at its best - makes me ashamed to be a Dutchman. I am filing a complaint with the Jeweler's Dispute Commission.

  • 5/5 Morgan G. 2 years ago on Google
    I had looked for the Orange Club Campus for a while on the secondary market and finally came across one brand new on Minimatikal for less than the used market👍 Tamara was nothing but exceptional and accommodating as I asked her 21 questions, had the velour strap changed and ended up snagging the sport bracelet which they sized for me, it fit perfectly right out of the box. All of that and to my door overseas, in 2 days! 🤗

  • 5/5 Georgie C. 5 years ago on Google
    Fantastic service and super friendly helpful staff. Delighted.

  • 5/5 Matthias G. 2 years ago on Google
    Totally in love with my brand new Omega Speedmaster Many thanks to Amir - great service and price, very fast delivery!

  • 5/5 Lucky C. 2 years ago on Google
    Lovely boutique with friendly, experienced staff

  • 5/5 yurre s. 5 years ago on Google
    Great shop with beautifull jewelery

  • 5/5 Joop de V. 7 years ago on Google
    Just wrote a review about the best jeweller in the Netherlands: Ace Jewelers. They have two boutiques in Amsterdam and I wrote that my parents already visited the founder of this family business back in the 1970s in de Kalverstraat. Today I visit both boutiques everytime when I visit Amsterdam. First I go see David and his son Amir at Koningsplein and then walk to visit Alon at this location. Both boutiques have wonderful staff that are always welcoming and friendly. Coffee is always served when I enter and they take all the time in the world to update me on new collections. Very personal service. Thank you.

  • 5/5 Donald A. 2 years ago on Google
    Ordered online and was served by Tamarah and Dale who were very friendly. Response was very fast and service was excellent. Looking forward to deal again.

  • 5/5 Tim van M. 2 years ago on Google
    Went there to pick up a Tudor Royal for my dad. Very nice, friendly and polite staff. I was treated good, very uncomplicated to pick up a watch. Location is good to reach with Metro.

  • 5/5 Daniel M. 2 years ago on Google
    I had a wonderful experience with Ace & Dik. From a helpful interaction with Dale via WhatsApp, to David warmly greeting me and helping with my purchase. I can wholeheartedly recommend the store.

  • 5/5 Alon Ben J. 8 years ago on Google
    (Translated by Google) One of the best jewelry stores in Amsterdam, with a very high level of service. In addition to a large collection of exclusive Swiss watch brands, they also have beautiful jewelery. Many of the jewelry designs and makes them themselves. Highly recommended. Open 7 days a week. (Original) Een van de beste juwelierszaken in Amsterdam, met een zeer hoog niveau van service. Behalve een grote collectie van exclusieve Zwitserse horlogemerken, hebben ze ook prachtige juwelen. Veel van de sieraden ontwerpen en maken ze zelf. Echte aanrader. Open 7 dagen per week.

  • 5/5 Julien V. 3 years ago on Google
    (Translated by Google) I was very well helped here with the purchase of my Nomos. Margo gave me ample time to try on all kinds of different Nomos watches, so that I was ultimately able to make a well-considered choice. The watch I wanted had to be ordered separately and was in Amsterdam within a week. Communication during the purchase process was also very smooth and smooth. I am very satisfied with my purchase and Ace's service. (Original) Ik ben hier erg goed geholpen bij de aankoop van mijn Nomos. Margo gaf mij uitgebreid de tijd om allerlei verschillende Nomos horloges te passen, waardoor ik uiteindelijk een weloverwogen keuze heb kunnen maken. Het horloge wat ik wilde hebben, moest apart besteld worden en was binnen een week al in Amsterdam. De communicatie tijdens het aankoopproces verliep tevens zeer vlot en soepel. Ik ben zeer tevreden over mijn aankoop en de service van Ace.

  • 5/5 Mehmet Ali A. 5 years ago on Google
    Polite and helpful people.

  • 5/5 Robin H. 3 years ago on Google
    Really nice place, good atmosphere and friendly people.

  • 5/5 Kevin X. 3 years ago on Google
    (Translated by Google) Very nice jeweler, well received and everything went very well! Thank you! (Original) Hele fijne juwelier, aardig ontvangen en alles zeer goed verlopen! Dank je wel!

  • 5/5 Nick D. 4 years ago on Google
    Whilst travelling I was looking for an Omega Speedmaster, and I came to the right place. This wasn't the first jewelers I visited, but it was the one that got my business. Deniz was absolutely fantastic - Impeccable service and a great experience. I'll certainly be popping in next time I'm back in Amsterdam. Couldn't recommend these guys enough - the only place you need to go in Amsterdam for quality watches.

  • 5/5 Kentaro van der S. 4 years ago on Google
    (Translated by Google) Top watches and top service (Original) Top horloges en top service

  • 5/5 Niels B. 4 years ago on Google
    (Translated by Google) Super service and very happy with my purchase! (Original) Super service en zeer blij met mijn aankoop !

  • 5/5 David C. 4 years ago on Google
    I cannot believe I'm just now getting around to reviewing this excellent establishment! From the owner Alon ,to his father David , and all the staff are extremely helpful, courteous, and kind. You cannot ask for a better place to deal with. I purchased both in person in Amsterdam as well as online and always a perfect experience! Securely packaged and shipped to me in Texas USA. I highly recommend Ace Jewelry for any of your jewelry and watch needs! This family-owned business is a great example of how other businesses should operate!! Everyone goes above and beyond what you would expect. From gift wrapping your precious timepiece to sizing it perfectly, everything is always done to a level of excellence that is sad to say rarely found in business nowadays. Purchase here with confidence -online or in person Ace will always treat you right!

  • 5/5 Corné F. 4 years ago on Google
    (Translated by Google) Friendly staff with knowledge of watches. I will definitely come back here. (Original) Vriendelijk personeel met verstand van horloges. Ik kom hier zeker terug.

  • 4/5 Marc De C. 4 years ago on Google
    (Translated by Google) They have the nomos brand, which is especially popular with connoisseurs. (Original) Ze hebben het merk nomos, wat vooral bij kenners populair is.

  • 5/5 Esther B. 3 years ago on Google
    (Translated by Google) Yesterday we bought a nice Breitling for our son. As always, very friendly and professional service. It's a real pleasure to buy a watch there! (Original) Gisteren voor onze zoon een mooie Breitling gekocht. Zoals altijd bijzonder vriendelijke en professionele service. Echt een plezier daar een horloge te kopen!

  • 5/5 wolfgang s. 3 years ago on Google
    Their online service is great. I only bought watch straps from them. The service was first class - competent („straight or curved lugs“), fast (ups ensured within days, although Xmas...) and NICE. Thank you, ACE

  • 5/5 Het A. 5 years ago on Google
    Yet again Ace delivered a truly great experience when I purchased a Tudor Black Bay with them. Alon Ben Joseph made sure the watch was in house so I could come and try it on. Always service with a smile. Thanks.

  • 5/5 rak �. 5 years ago on Google
    (Translated by Google) Very professional helped with the purchase of a watch. Friendly, helpful and efficient. (Original) Erg professioneel geholpen bij de aanschaf van een horloge. Vriendelijk, behulpzaam en efficiënt.

  • 5/5 Y G. 6 years ago on Google
    (Translated by Google) Yesterday I visited the A&D store with my girlfriend after reading good reviews about this jeweler. We were warmly received and helped in a very nice and pleasant way. A case where the customer still feels like king, because that's how we were treated. I can recommend this jeweler to anyone, for good advice or to purchase a beautiful jewel or watch. We will definitely return here at A&D Mvg C&K (breitling SOH2 42 B20) :) (Original) Gisteren heb ik samen met mijn vriendin de zaak van A&D bezocht nadat ik goede recenties had gelezen over deze juwelier. Wij zijn hartelijk ontvangen en op een hele fijne en prettige manier geholpen. Een zaak waar de klant zich nog koning voelt, want zo werden wij behandeld. Ik kan eenieder deze juwelier aanraden, voor goed advies of het aanschaffen van een mooi sierraad of horloge. Wij komen hier zeker terug bij A&D Mvg C&K ( breitling SOH2 42 B20 ) :)

  • 1/5 Leo H. 5 years ago on Google
    Arrogant people and way too expensive. Stay away from this place.

  • 1/5 Chad H. 1 year ago on Google • 1 review
    *reply: unfortunately your female colleague only greeted and apologised for the wait 10min into us standing there aimlessly, there is no excuse for a simple “please be seated here, and we will help you shortly” as we had arrived. The customers your male colleague was serving engaged with us a number of times - strange that he couldn’t. I am very disappointed with the experience I had today after reading so many great reviews. On entering the store I was not greeted, eye contact was not made with me, and I stood there waiting for 10min before anyone paid attention to us. Those that have been to the store know how hard this is to achieve given how small it is! Sure, the team were busy when I arrived, and I admit that I probably didn’t look like a “wealthy” prospect - not wearing designer clothes, and soaked from the rain, with a baby in tow 😂. Regardless, there was a warmth missing from the team on the floor and I was ignored awkwardly. I ended up leaving without having the chance to talk to someone about what I wanted to purchase. I left as it was hard not to draw parallels between their lack of priority for me as a customer and what oddly seemed to be their perception of my net worth.

  • 1/5 echoc a. 1 year ago on Google • 1 review
    Reply to the response: Waiving the Omega warranty doesn’t mean I waived my right as a customer, doesn’t mean it’s OK for you to cause damages. You should have been honest about you didn’t have right tool and skills to perform battery change for omega watch. I did not call to discuss because I don’t have any confidence in you to deal with the watch anymore and I don’t want to take any further risk. I share my experience simply trying to warn others. Original review: I just had my Omega watch battery replaced in the store. I was happy it could be done on the site and fairly quickly, within 30 minutes. I didn’t think there would be anything going wrong with a simple battery replacement. The watch has had a overhaul 2 years ago by Omega service center and is in perfect condition. I specifically went to this Omega certified service center, expecting the technical skills to be at Omega standard. However after i got home examine it in better light, I noticed there are quite a few new scratches on the back, obviously caused by very unprofessional opening. This is shocking and I am very disappointed. I think we’d all agree as someone providing battery change service, the least to make sure is not to cause any damage to the watch.

  • 5/5 chaoning l. 3 years ago on Google • 1 review
    I would like to thanks a lot for the service provided by Tamara and also the ace team! I see two watches online and sent an email to the shop. She is very kind and patient and thoughtful for many questions I asked. And finally I picked up two watches in the boutique. Excellent quality, reasonable price, warm service, also expect the after-sales service later. Many many thanks to the Ace team. A very great experience with you!


Call +31 20 571 1566 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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