my Jewelery image

my Jewelery

Jewelry store Clothing store Gift shop Fashion accessories store Swimwear store Bag shop

😠 Got a broken item and went by the store to try to return it. By coincidence, it was not open due to street renovations. Yet, employees were sitting inside, so I tried to make contact. The girl was exceptionally rude, to the extent where I left quite upset. I had made my way across the city to ask ab... People often mention nice, niet, maar, necklace, heel,


Address

Hartenstraat 12, 1016 CB Amsterdam, Netherlands

Website

www.my-jewellery.com

Rating on Google Maps

3.70 (101 reviews)

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Working Hours

  • Saturday: 10 AM to 6 PM
  • Sunday: 12 to 5 PM
  • Monday: 12 to 6 PM
  • Tuesday: 10 AM to 6 PM
  • Wednesday: 10 AM to 6 PM
  • Thursday: 10 AM to 7 PM
  • Friday: 10 AM to 6 PM

Featured Reviews


Frequently mentioned in reviews: nice (7) niet (7) maar (7) necklace (6) heel (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Alina K. 5 years ago on Google • 6 reviews
    Got a broken item and went by the store to try to return it. By coincidence, it was not open due to street renovations. Yet, employees were sitting inside, so I tried to make contact. The girl was exceptionally rude, to the extent where I left quite upset. I had made my way across the city to ask about this return and was met with attitude. It was my first experience with the shop, and quite frankly I would rather pay for the return and avoid shopping there again than to be subject to this again. Meanwhile, the store next door helped customers with trying on jeans and allowed for them to put their goods aside till the renovations were over.
    3 people found this review helpful 👍

  • 2/5 Simon B. 3 years ago on Google
    (Translated by Google) Hi MyJewellery, because you are asking, here is our feedback; Yesterday I was in your shop with my girlfriend. We can understand that fitting earrings and necklaces is more difficult than usual at the moment. We asked if we could hold out a pair of earrings and a necklace and describe our feelings; the employee reacted very annoyed to this. She indicated that this was actually not the intention but gave it to (sign says that it is possible ..). She gave us 1 earring so we could hold it up and half a second later she was gone and she didn't come back because she was talking to her colleagues. We did not feel welcome in a MyJewellery for the first time and hence the review. There was also advertised via your social media about a nice totebag, but when we tried to buy the items for this (the same) employee said that she knew nothing about it, which was also a shame. (Original) Hoi MyJewellery, omdat jullie ernaar vragen, hierbij onze feedback; Ik was gisteren samen met mijn vriendin in jullie winkel. We kunnen begrijpen dat op dit moment oorbellen en kettingen passen moeilijker gaat dan anders. We vroegen of we een paar oorbellen en een ketting mochten voorhouden en ons ons gevoel te beschrijven; de medewerkster reageerde hier heel verveeld op. Ze gaf aan dat dit eigenlijk niet de bedoeling was maar gaf het wel (bordje zegt dat het wel kan..). Ze gaf ons 1 oorbel zodat we die konden voorhouden en een halve seconde later was ze weg en ze kwam ook niet terug omdat ze in gesprek was met haar collega's. We voelden ons voor de eerste keer niet welkom in een MyJewellery en vandaar de review. Ook werd er via jullie social media geadverteerd over een leuke totebag, maar toen we probeerde de artikelen hiervoor te kopen zei (dezelfde) medewerkerster dat ze daar niets van wist, wat ook jammer was.
    2 people found this review helpful 👍

  • 4/5 gerard p. 1 year ago on Google • 590 reviews
    Ok

  • 1/5 sepid 3 years ago on Google • 13 reviews
    Very long waiting and also I bought a dress online but the quality was very poor!
    1 person found this review helpful 👍

  • 3/5 Truus van d. 5 years ago on Google
    (Translated by Google) Today I took a tour of the city center of Den Bosch and the street where Tiny lived for 25 years. (Original) Vandaag een keertje rondje binnenstad Den Bosch gedaan en de straat waar Tiny 25 jaar heeft gewoond.
    1 person found this review helpful 👍

  • 2/5 Gijs M. 2 years ago on Google
    (Translated by Google) Jewels, but my spoon is nicer (Original) Juweeltjes, maar mijn lepeltje kis mooier
    1 person found this review helpful 👍

  • 5/5 emiel s. 1 year ago on Google
    Mijn vader mijn bestie en ik gingen gaatjes schieten. ik was best bang maar, de mevrouw deed heel lief en stelde mij gerust. Ze vroeg of ik wat water wou en deed heel rustig aan. Ze legde ook alles heel goed uit en liet zien hoe het werkte. Ik ben heel blij met mijn knopjes en ze zijn perfect geplaatst. Ik raad deze plek zeer aan. Dahl 12 jaar
    1 person found this review helpful 👍

  • 1/5 Daphne S. 1 year ago on Google
    (Translated by Google) Made an appointment to shoot holes this afternoon. Once in the store, no one was allowed to shoot holes. Would have had an email that the appointment was canceled, but never received it. Afterwards an email with thanks for your visit. Very bad service, we won't come again. (Original) Afspraak gemaakt om gaatjes te schieten vanmiddag. Eenmaal in de winkel was er niemand die gaatjes mocht schieten. Zouden een mailtje hebben gehad dat het geannuleerd was dr afspraak, maar deze nooit ontvangen. Achteraf een mailtje met bedankt voor je bezoek. Hele slechte service, komen we niet meer.
    1 person found this review helpful 👍

  • 1/5 Sanne S. 1 year ago on Google
    (Translated by Google) I ordered a necklace last Thursday and it said on the website: ordered before 20:00, shipped the same day. That is not correct at all because I received an email on Saturday that it was only shipped then. That's not bad at all, but the delivery times aren't right either. I was supposed to get it Saturday and it is now Tuesday and I still don't have the necklace. I find this very unfortunate because I bought the necklace especially for a holiday. (Original) Ik heb afgelopen donderdag een kettinkje besteld en er stond op de website: voor 20:00 besteld dezelfde dag nog verzonden. Daar klopt helemaal niks van want ik kreeg zaterdag een mailtje dat het toen pas verzonden is. Dat is helemaal niet erg maar de bezorg momenten kloppen ook niet. Ik zou het zaterdag krijgen en het is nu dinsdag en heb het kettinkje nog steeds niet. Vind dit heel erg jammer want ik heb het kettinkje speciaal gekocht voor op vakantie.
    1 person found this review helpful 👍

  • 5/5 Arman G. 4 years ago on Google • 148 reviews
    Jewelery

  • 5/5 Sacha L. 2 months ago on Google • 103 reviews New
    Super nice shop in one of the 9 streets of Amsterdam. Nice and friendly employees. From jewelry to clothing. Found nice earrings and a nice adjustable ring. Highly recommended.

  • 5/5 Emily L. 4 years ago on Google • 50 reviews
    ANGELS! Really cute jewelry and the customer service is incredible. I received a necklace for my birthday and it got caught on my sweater and ripped. They replaced the necklace with no problem and were so friendly. I would give 10 stars if I could :)

  • 1/5 Anubhuti S. 6 months ago on Google • 20 reviews
    Rude staff and bad service.

  • 5/5 Natalia P. 1 year ago on Google • 16 reviews
    Very goog

  • 5/5 Julia I (. 1 year ago on Google • 15 reviews
    Really cute jewellery with a nice price and it doesn’t turn green , just perfect

  • 5/5 Valentina 3 months ago on Google • 14 reviews New
    I was already looking at the reviews before going there and all I can say is that they’re all true. The staff is not friendly at all, they really look annoyed when you ask something. Shop on the website it’s better !

  • 5/5 Lisa De W. 2 years ago on Google
    (Translated by Google) Cozy shop. Can be a bit cramped when busy, but a nice atmosphere (Original) Gezellige winkel. Kan wat krap zijn als het druk is, maar wel een fijne sfeer

  • 5/5 George a. 2 years ago on Google
    (Translated by Google) Very nice employees, helpful and professional. especially Kim. Thanks for your help! (Original) Hele leuke medewerkers, behulpzaam en professioneel. vooral Kim. Bedankt voor jouw hulp!


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Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✗ Wheelchair accessible parking lot
  • Service options
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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