Bonebakker Jeweler image

Bonebakker Jeweler

Jeweler

👍👍 Bonebakker is a very beautiful store with a magnificent collection of jewellery. When my boyfriend asked me to marry him, there was no doubt where to go for my engagement ring and both our wedding rings. The extremely knowledgeable and friendly staff has helped us a great deal in figuring out the st... People often mention ring, Bonebakker, beautiful, rings, service, store, jewelry, engagement, staff, Amsterdam,


Address

Van Baerlestraat 27, 1071 AN Amsterdam, Netherlands

Website

www.bonebakker.nl

Contact

+31 20 673 7577

Rating on Google Maps

4.70 (83 reviews)

Open on Google Maps

Working Hours

  • Saturday: 10 AM to 7:30 PM
  • Sunday: 11 AM to 6:30 PM
  • Monday: 10 AM to 7:30 PM
  • Tuesday: 10 AM to 7:30 PM
  • Wednesday: 10 AM to 7:30 PM
  • Thursday: 10 AM to 7:30 PM
  • Friday: 10 AM to 7:30 PM

Featured Reviews


Frequently mentioned in reviews: ring (60) Bonebakker (51) beautiful (24) rings (23) service (21) store (19) jewelry (19) engagement (17) staff (17) Amsterdam (16)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Lara K. 8 years ago on Google
    Bonebakker is a very beautiful store with a magnificent collection of jewellery. When my boyfriend asked me to marry him, there was no doubt where to go for my engagement ring and both our wedding rings. The extremely knowledgeable and friendly staff has helped us a great deal in figuring out the style and the details of the rings. Once the rings were made, they were perfect, exactly how we envisioned them. I couldn't recommend Bonebakker more!
    4 people found this review helpful 👍

  • 5/5 Lobke Bijman R. 1 year ago on Google • 31 reviews
    Fantastic service and quality! We walked in exploring engagment rings together, and I soon fell in love with one specific ring! We chose to come back for our wedding rings because Beer and Jannie are truly patient and helpful. We tried different styles and combinations, anything is possible to truly help you make the decision that is right for you. We recommend anyone to go here for their jewelery.
    3 people found this review helpful 👍

  • 5/5 Nicole N. 6 years ago on Google
    We came to Amsterdam with a quick vacation in mind. My now Fiancé had different plans. He scouted out Bonebakker in order to surprise me with engagement ring shopping! We went in and met with Aron and told him our ideas and budget. Aron is the best jeweler I have spoken with and done business with to date. After sitting down and speaking with him, the ring I thought I had wanted disappeared, and the ring of my dreams slowly began to come together. He told us to return in an hour and he'd have loose diamonds, in our price range to choose from. We left and checked out two other local jewelry stores. Nothing and no one came close to Bonebakker and its staff. We knew Bonebakker was going to be the designer of my engagement ring and many more gifts to come! Once we returned Aron presented the diamonds in such a wonderful way. He taught us. We spoke about ring design and also how each diamond would fit into the setting that Aron was planning to design for us. I picked out the diamond without hesitation and Aron was confident he could have it ready in 6 weeks. Well, my fiancé had other plans.....he wanted to have the ring that day!! He made me step out of the store so he could talk with Aron. I had no idea what was going on. None. They called me back into the store and told me the ring would be ready and shipped in a few weeks. We were super excited. The next day my fiancé proposed atop the Skinny Bridge!! Aron allowed him to borrow a ring so that his plans of proposal wouldn't be ruined. It was simply magical. And my fiancé couldn't have done it without Aron and Bonebakker. The memories of creating my engagement ring at Bonebakker, learning about diamonds, and the proposal is something I will always hold dear to my heart. I cannot thank Jannie and Aron enough for their time, patience, and expertise!! I look forward to our anniversary trips to Amsterdam and Bonebakker. Please check Bonebakker out for yourself. I promise you will not only walk away with a beautiful piece of jewelry but many great memories.
    3 people found this review helpful 👍

  • 5/5 Marina V. 6 years ago on Google
    (Translated by Google) The shop is beautiful and worth a visit in itself. Selected my second ring from Jannie last month and again helped very well. The staff is very competent and very customer-friendly, you immediately feel at ease. (Original) De winkel is prachtig en op zichzelf al de moeite van het bezoeken waard. Vorige maand mijn tweede ring uitgezocht bij Jannie en wederom erg goed geholpen. Het personeel is erg kundig en heel klantvriendelijk, je voelt je er direct op je gemak.
    3 people found this review helpful 👍

  • 5/5 Jeroen M. 9 years ago on Google
    Its next to the museums. Their collection is great. Many things that are unique in the Netherlands. They even make their own jewels which are connected to Amsterdam history. Take a look at their jewelry theatre which is amazing. We keep coming back to show it to our friends. I loved the friendly service.
    3 people found this review helpful 👍

  • 5/5 Eloise J. 2 years ago on Google • 8 reviews
    I would highly recommend Bonebakker. They made my engagement ring a few years back, and when it came to my wedding ring I was keen to have Bonebakker make it as well, but I had moved back to New Zealand. I contacted them and they were extremely helpful, they were able to design the ring and send me all the details via email. The wedding ring fits perfectly with my engagement ring and my husband is very happy with his wedding ring which he also ordered from Bonebakker at the same time. They did 3D CAD designs of the rings so we could see exactly what they would look like before ordering them. It only took a few days for the rings to arrive in New Zealand from Amsterdam, and the shipping cost was very reasonable. I would highly recommend Bonebakker for any jewellery design, they are professional and very friendly and make the most beautiful jewellery.
    2 people found this review helpful 👍

  • 5/5 Thomas G. 3 years ago on Google
    I visited Bonebakker on 04/09/2020 and had a very positive, helpful experience. I never (and I mean never - this could have been the second time in 15 years) buy jewelry, I must have seemed like a complete novice, but Aaron (forgive me if I spell your name wrong) was incredibly attentive, polite, and gracious. I told him a story about how I met someone special but would have to be unfortunately leaving Amsterdam for a number of months due to work (hopefully to return), and I wanted to communicate the right message to this person that I had grown so fond of but was not 'official' with yet. He showed me a number of items in my budget (~500€, a significant purchase for me), we had a very pleasant conversation while I mulled the options over, he answered all of my questions, gave me insights and guidance for the decision process, and I finally settled on a delightful pair of earrings that were actually less than I had budgeted for. I am happy to report that they were very, very well received and I feel like if there is a chance for a relationship upon my return, Aaron / Bonebakker has helped those odds considerably. He even took the time to give me dinner recommendations, which turned out great. Thank you so much !! I would like to also mention that I walked in wearing a pair of black jeans, slightly dirty sneakers, a basic polo shirt and a rain jacket. At no point did I feel judged or like I was not welcome.
    2 people found this review helpful 👍

  • 3/5 Arthur De H. 6 years ago on Google
    (Translated by Google) Luxury and good service. Expertise. (Original) Luxe en goede bediening. Expertise.
    2 people found this review helpful 👍

  • 5/5 Che M. 5 years ago on Google
    What an amazing place! If you are after special pieces or just need professional advice and services you can't go wrong here.
    2 people found this review helpful 👍

  • 5/5 D L. 4 years ago on Google
    The staff and the shop dog were absolutely friendly. I'd love to see them again.
    2 people found this review helpful 👍

  • 5/5 Harry de B. 9 years ago on Google
    (Translated by Google) It may sound a bit mature, but Bonebakker is not only a household name in Amsterdam but also in our family. Every once in a while we allow ourselves the luxury of buying something beautiful and special at Bonebakker (Jannie) and suddenly we came across very old bills from the golden age, even from the wedding rings of my wife's parents. Why then always Bonebakker again and again? We always find something beautiful there, something that you simply won't always find at other jewelers. A bold but decent taste from Bonebakker that always appeals to us. This time bought a gold link bracelet. Also slightly different than what you would expect. Delicious. (Original) Het klinkt wellicht een beetje belegen maar Bonebakker is niet alleen een begrip in Amsterdam maar ook in onze familie. Eens in de zoveel tijd gunnen we ons de luxe om weer eens iets moois en speciaals bij Bonebakker (Jannie) te kopen en kwamen we ineens hele oude rekeningen vanuit de gulden tijd tegen, zelfs van de trouwringen van de ouders van mijn vrouw. Waarom dan toch altijd maar weer Bonebakker? We vinden er steeds weer iets prachtigs, iets dat je bij andere juweliers gewoonweg niet altijd vindt. Een gedurfde maar degelijke smaak van Bonebakker die ons altijd weer aanspreekt. Deze keer een gouden schakelarmband gekocht. Ook weer net iets anders dan dat je zou verwachten. Heerlijk.
    2 people found this review helpful 👍

  • 5/5 Philip G. 5 years ago on Google
    Whilst In Amsterdam I stopped into Jannie's shop. In no time at all Jannie and Aron had taken on board my vague request for a gift for my wife and transformed it into a fabulous diamond ring. Even better, this hand-made ring was ready in a few days and my wife absolutely loved it! Fabulous service and beautiful jewellery.
    2 people found this review helpful 👍

  • 5/5 Marijn du P. 10 years ago on Google
    My boyfriend gave me a beautiful necklace. He couldn’t have picked one that fits me better! He must have had the best service to pick such a perfect necklace. He told me they were very approachable, helped him very patiently and gave him the best advice; thanks Bonebakker!!!
    2 people found this review helpful 👍

  • 1/5 Aoife D. 1 year ago on Google • 97 reviews
    The store is nice inside, but they wouldn't give any price estimates for ring resizing (both by email and in the store). The attitude was unhelpful and a bit cold. Also someone made a comment about my backpack in the store ("oh, did you bike here?") - not sure how that was relevant.

  • 5/5 Andrew M. 1 year ago on Google • 20 reviews
    Came to bonebakkers for alterations I needed for an extremely sentimental piece of jewelry. My most important possession. The staff were kind, and able to suggest a creative solution to a tricky problem I had with the alteration. Thank you Beer, and please send my thanks to the goldsmith, I'm extremely happy with the work you've all done.
    1 person found this review helpful 👍

  • 5/5 James S. 1 year ago on Google • 4 reviews
    Where do I start? The entire team at Bonebakker are simply the best. We live in Melbourne, Australia and the whole process was so easy and the result stunning. My fiancée has Dutch heritage so I wanted a ring made in Holland for her. When I got in contact with Jannie and the team they were so helpful and professional it was as if they were just down the road and not on the other side of the world. We cannot recommend them highly enough and we were so happy with the beautiful engagement ring that we also got our wedding rings from them to match.
    1 person found this review helpful 👍

  • 5/5 Heleen van de V. 9 years ago on Google
    (Translated by Google) Beautiful store with unique and special jewelry. Has been looking for a ring for a while to make a beautiful memory tangible. At Bonebakker I finally found what I was looking for. I was helped and advised in a very pleasant way. Next time I will go directly to Bonebakker. (Original) Prachtige winkel met unieke en bijzondere sieraden. Was al een tijdje op zoek naar een ring om een mooie herinnering tastbaar te maken. Bij Bonebakker heb ik eindelijk gevonden wat ik zocht. Hierbij werd ik op zeer prettige wijze geholpen en geadviseerd. Volgende keer ga ik direct naar Bonebakker.
    1 person found this review helpful 👍

  • 5/5 D A. 9 years ago on Google
    (Translated by Google) Bonenakker is a very exclusive store with excellent service and pleasant people. They can also redecorate old jewelery from grandmother's time. A must in Juwelenland! (Original) Bonenakker is een zeer exclusieve winkel met uitstekende bediening en prettige mensen. Ook oude sieraden uit grootmoeders tijd kunnen ze goed opknappen. Een aanrader in Juwelenland!
    1 person found this review helpful 👍

  • 5/5 J.M. S. 8 years ago on Google
    (Translated by Google) Every time I go to Bonebakker, I am tempted by the ever-changing display cases. It is truly one of the few jewelers where I am always surprised by the beautiful collections and where you can also find something for every occasion. This time the goal was a pair of earrings that I "just" can wear to work but that can also shine with a beautiful dress during a night out. My eyes initially fell on jewels that served more or one purpose or the other. Jannie, owner of Bonebakker Juwelier, explained in detail about the pieces, and I have fitted some very spectacular pieces. What a different look! Back to my own self we arrived at a selection of earrings that met my wishes. In the end I chose pearls hanging on a beautiful tourmaline set in yellow gold. Totally happy with the extensive visit and the desired result, I left the Conservatorium Hotel. (Original) Elke keer als ik bij Bonebakker ga kijken, word ik verleid door de steeds veranderende vitrines. Het is werkelijk een van de weinige juweliers waar ik steeds weer wordt verrast door de prachtige collecties en waar je ook iets kunt vinden voor elke gelegenheid. Deze keer was het doel een paar oorbellen die ik ‘gewoon’ naar mijn werk kan dragen maar die tijdens een avondje uit bij een mooie jurk ook kunnen schitteren. Mijn oog viel in eerste instantie op juwelen die meer of het ene of het andere doel dienden. Jannie, eigenaar van Bonebakker Juwelier, vertelde uitvoerig over de stukken, en ik heb een paar zeer spectaculaire stuks gepast. Wat een andere uitstraling! Terug naar mijn eigen zelf kwamen we tot een selectie oorbellen die aan mijn wensen voldeed. Uiteindelijk heb ik gekozen voor parels hangend aan een prachtige toermalijn gezet in geelgoud. Helemaal blij met het uitgebreide bezoek en het gewenste resultaat liep ik het Conservatorium Hotel uit.
    1 person found this review helpful 👍

  • 5/5 Mike V. 9 years ago on Google
    (Translated by Google) Original offer, friendly and knowledgeable staff. I bought beautiful earrings and a ring for my girlfriend that she is very happy with. She is often asked where she bought it. In other words at Bonebaker I am well advised. (Original) Origineel aanbod, vriendelijk en kundig personeel. Mooie oorbellen en een ring gekocht voor mijn vriendin waar ze heel erg blij mee is. Ze wordt vaak gevraagd waar ze het heeft gekocht. Met andere woorden bij Bonebaker ben ik goed geadviseerd.
    1 person found this review helpful 👍

  • 5/5 Louis Philippe O. 8 years ago on Google
    (Translated by Google) The service is exceptional, a lot of passion, delicacy and sincerity. The pieces are all remarkable, the most is the little theater to discover absolutely. (Original) Le service est exceptionnel, beaucoup de passion, de délicatesse et de sincérité. Les pièces sont toutes remarquables, le plus c'est le petit théâtre à découvrir absolument.
    1 person found this review helpful 👍

  • 5/5 H H. 8 years ago on Google
    Amazing selection of jewellery. Lovely store located within the Conservatorium Hotel. Friendly and knowledgable staff.Have bought my future wife a very nice diamond engagement ring at Bonebakker.
    1 person found this review helpful 👍

  • 5/5 Benjamin S. 8 years ago on Google
    best Juwelier of Amsterdam. awesome service and quality
    1 person found this review helpful 👍

  • 5/5 Jing S. 7 years ago on Google
    Got our wedding rings here. Very friendly staff.
    1 person found this review helpful 👍

  • 4/5 Marthe K. 9 years ago on Google
    (Translated by Google) Personal service, non-intrusive. Very nice store to have a look inside! (Original) Persoonlijke service, niet opdringerig. Zeer mooie winkel om eens binnen te kijken!
    1 person found this review helpful 👍

  • 5/5 Elaine Y. 4 years ago on Google
    I recently picked up my custom designed ring from Bonebakker, and I was so happy on how much more beautiful it was than I could have ever expected or imagined - so I needed to rush to write this review. I highly recommend Bonebakker for anyone who is looking for fine jewelry and custom made designs. Don’t be intimidated by the store, they have a lot of jewelry with different price points and even if you are not ready to buy the store is just good for some jewelry eye candy. Prior to visiting Bonebakker I went to about 10 different fine jewelry shops to look for an engagement ring. Walking in I already could tell there was something different . They have very personal/professional service and Aron was very knowledgable about fine jewelry, without pushing to sell. They are kind of like jewelry nerds, and just love jewelry and want to share this love with others. I learned so much from Aron since he knew so much about the stones, aesthetics, designs and metals- which helped me express what I wanted. He patiently helped me figure out what I would like by letting me try different rings, and let him know what I liked/didn’t like about the styles (I learned I love millegrain, I had no idea what it was until then). We then looked at a few loose stones, so I can understand what the different sizes and shapes mean (I didn’t know a lot about diamonds until then). When making a custom ring, they first try to understand what your style is, what how I wanted to wear the ring (I wanted a ring that I could wear everyday so easy to maintain and low profile), and what are my must haves for the ring. I call this first phase, educational and exploratory. The next phase is the design of the ring. After that visit, we did the rest over email (I do not live in Amsterdam). Aron and Jannie asked me more questions, showed me sketches to help me decide which style I would like better. The last step before making the ring is to review the 3D designs of the ring, which gives you an idea of different angles of the ring. I have to admit, I was a bit nervous making such a big investment with drawings/3D images, since this is the first time I had a custom ring. The last phase is the “ohh and ahh”, or when you pick up the ring. When I first saw my ring, I was so happy since it was exactly what I wanted, if not even better than what I could imagine. I could tell that the stones and metal work was such high quality, especially when next to my other rings. They didn’t set the final diamond, in order to measure my other ring I was going to stack below to make sure that the two rings didn’t rub and ruin the stone. These little touches, and the design of the ring felt that it was made specially for me. An engagement ring already is special, but having it custom made makes it unique, personal and I have a great story behind it. Second part of the review. I loved the jewelry so much, I got one of the rings available in the store (not custom made). Again, high quality jewelry and absolutely gorgeous.
    1 person found this review helpful 👍

  • 5/5 Julia H. 2 years ago on Google
    I purchased a crest ring for my partner beginning of this year, and the quality is absolutely stunning! This piece of jewellery will last for generations without loosing its spark. I can really recommend the Bonebakker shop for anyone who is looking for a unique and breathtaking crest ring, the employees will help you from beginning in order to realize and include all the wishes. Definitely the go-to place in Amsterdam for crest rings!
    1 person found this review helpful 👍

  • 5/5 Christiaan de V. 9 years ago on Google
    (Translated by Google) After an orientation online and a tour of Amsterdam, we have seen many jewelers and many wedding rings In the end we succeeded very well at Bonebakker Jeweler. A beautiful store, fantastic service and to our surprise also the best in price. Really recommended! (Original) Na een orientatie online en een rondje Amsterdam hebben we veel juweliers gezien en heel veel trouwringen Uiteindelijk zijn we heel goed geslaagd bij Bonebakker Juwelier. Een prachtige winkel, fantastische service en tot onze verbazing ook nog de beste in prijs. Echt een aanrader!
    1 person found this review helpful 👍

  • 5/5 Eddy Z. 6 years ago on Google
    (Translated by Google) Very friendly and professional jeweler! Highly recommended. (Original) Zeer vriendelijke en vakkundige juwelier! Zeker een aanrader.
    1 person found this review helpful 👍

  • 5/5 Irene Jung Eun K. 5 years ago on Google
    Unique designs & helpful staffs
    1 person found this review helpful 👍

  • 5/5 Magdalena T. 5 years ago on Google
    most beautiful engagement ring ever
    1 person found this review helpful 👍

  • 5/5 Patrice V. 5 years ago on Google
    (Translated by Google) Very friendly and helpful staff. Well helped to buy nice Valentine gift. (Original) Ontzettend vriendelijke en behulpzame medewerkers. Goed geholpen leuk Valentijnscadeautje gekocht.
    1 person found this review helpful 👍

  • 5/5 Josh L. 4 years ago on Google
    The staff was amazing and the selection is top notch! I've been around the world and this place is something special. They make you feel right at home and that it's not just about the sale. They make custom designs too, so if you cant find what you're looking for they will hunt down the best stones and design something just for your needs. Highly recommend over anything in the states.
    1 person found this review helpful 👍

  • 1/5 Ali R. 4 years ago on Google
    Spent €8k on a piece of jewellery at Bonebakker with the assurance that they would be able to guide us through the tax refund process. When we got to customs, we were told that the invoice supplied by Bonebakker was outdated and no longer accepted by the digital system. We had made our purchase with the assurance that we could get the €1,600 back at customs, which was not the case due to the outdated paperwork provided by Bonebakker. We called the store afterwards to see what could be done, and they offered no solutions. Do NOT believe them when they say they will assist with the customs process, this promise is a total SCAM and their paperwork is outdated and no accepted at customs.
    1 person found this review helpful 👍

  • 5/5 Jason S. 4 years ago on Google
    A wonderful place to get some authentic local jewelry. I was not looking for engagement rings, but what I did see was very impressive.
    1 person found this review helpful 👍

  • 5/5 Cora-Jessica H. 8 years ago on Google
    The beautiful store is located in the elegant Conservatorium Hotel and is definitely worth a visit if you are looking for an engagement ring (or any other jewellery). Jannie and Aron have excellent product knowledge and they went way and beyond to make sure that I got exactly what I had in mind. They did an amazing job by designing a heritage brooch into a stunning engagement ring and two diamond ear studs. I cannot recommend Bonebakker Juwelier highly enough!
    1 person found this review helpful 👍

  • 5/5 S M. 10 years ago on Google
    What a beautiful store. Very good customer service. They really try to help you with your (sometimes difficult) decisions to make sure that each gift is just right.
    1 person found this review helpful 👍

  • 5/5 Denny T. 3 years ago on Google
    (Translated by Google) Very professional and pleasant help, highly recommended. Nice collection of jewelry. (Original) Zeer vakkundig en prettig geholpen, echt een aanrader. Mooie collectie sieraden.
    1 person found this review helpful 👍

  • 5/5 Barbara B. 6 years ago on Google
    (Translated by Google) Come and see for yourself! (Original) Kom kijken en beleef het zelf!
    1 person found this review helpful 👍

  • 5/5 Ahmed E. 5 years ago on Google
    Excellent saleswoman and certainly a unique collection
    1 person found this review helpful 👍

  • 5/5 Vic Palm Oil Vic Palm O. 3 years ago on Google
    We are very happy with the rings we bought from Bonebakker. The service is top notch and a very friendly atmosphere. We will definitely go back to Bonebakker when next we are buying any jewellery.
    1 person found this review helpful 👍

  • 5/5 Cheri V. 1 year ago on Google • 10 reviews
    We came across this store while on vacation in Amsterdam. Prices are reasonable and craftsmanship is always on point. Jannie is always so helpful... We make sure to get in touch with her whenever we are in Europe to see their new inventory.

  • 5/5 dj1dj2dj3xxx 3 years ago on Google • 8 reviews
    Very happy with the ring i bought for my girlfriend, she loved it so much. Gorgeous collection of jewelry and very pleasant people to deal with. We will visit this shop in the near future more often fore sure. Can recommend everyone who's looking for beautiful collection of jewelry to visit the shop. Thank you.

  • 5/5 Rosie F. 1 year ago on Google • 5 reviews
    Gorgeous jeweller's with beautiful pieces. Went in here as my rings had got stuck on my finger, and my finger was swelling up. The jeweller, Barbara, and her colleague (did not get their name, so sorry!), were incredibly kind and helped by cutting the rings. Throughout Barbara was calm, gentle, and reassured me. She cut the rings cleanly and removed them so carefully. Thank you so much Barbara; you are wonderful and thank you for your kindness!

  • 5/5 Teo G. 2 years ago on Google
    The highest quality and service

  • 1/5 Jack S. 2 years ago on Google
    Could not recommend any less. Awful.

  • 5/5 Kathelijn R. 3 years ago on Google
    (Translated by Google) Jeweler Bonebakker in the Conservatorium Hotel is really a hidden gem in Amsterdam .. the entrance is at 27 Van Baerlestraat and you should know that! Beautiful and very diverse jewelery collection. From extremely feminine elegant, processed jewelery to more modern and hip, fresh styles. What a good eye the owner has. Very personal approach by staff with really fantastic service. My, by far, favorite brand is Buccellati, an Italian brand with a wonderful history. What a party moment if you buy something here. Very successful, thank you sweet staff! We like to come back again. (Original) Juwelier Bonebakker in het Conservatorium Hotel is echt een hidden gem in Amsterdam..de entree zit aan de Van Baerlestraat 27 en dat moet je dus even weten! Prachtige en enorm diverse juwelencollectie. Van enorm vrouwelijk elegante, bewerkte juwelen tot modernere en wat hippere, frisse stijlen. Wat een goed oog heeft de eigenaresse. Bijzonder persoonlijke benadering door personeel met echt fantastische service. Mijn, by far, favoriete merk is Buccellati, een Italiaans merk met een prachtige geschiedenis. Wat een feestmoment als je hier wat koopt. Heel erg goed geslaagd, dank lief personeel! We komen graag weer terug.

  • 1/5 Martin G. 3 years ago on Google
    The shopping experience was brilliant up to the moment that I paid. Then 8 months later a stone fell out of my wife's engagement ring. When I took the ring back staff became confrontational and told me that if you drive a Rolls Royce against a tree it will break just like a Skoda. They also started repairing the ring before I had agreed costs with them. The whole experience was desperately disappointing. In future I will stick with Tiffany's even if the staff are less knowledgeable. Update: No repairs should be carried out without agreeing the cost with clients. The shop had no legal contract with me to carry out out repairs to the ring. They deprived me of the opportunity to have the remaining stones reset somewhere more competent. Their politician's response is clever in missing the point about their total lack of professionalism.

  • 5/5 Massimo P. 3 years ago on Google
    (Translated by Google) We went to this wonderful shop to get a souvenir of our trip. The place is truly beautiful and elegant in a unique environment. The precious items are of rare beauty and the staff was very helpful and friendly in accompanying us in their choice ... the crowns and keys of the city are beautiful. Go there! (Original) Siamo stati in questo meraviglioso negozio per prendere un gioiello ricordo del nostro viaggio. Il posto è veramente bello ed elegante in un ambiente unico. I preziosi sono di una bellezza rara e il personale è stato molto disponibile e cordiale nell’accompagnarci nella scelta... bellissime le corone e le chiavi della città. Andateci!

  • 1/5 Marius G. 4 years ago on Google
    Worst experience at a jeweler by far. It all started with an insult as a lady opened the door and questioned my outfit. She then proceeded to display a few rings, commenting on them and how they looked on me. The comments were not positive, they were in the vein of "That doesn't suit you", "I didn't think people from your country liked rings like that", very xenophobic. I don't know her name, as she never introduced herself, and she didn't email the price estimates either. Terrible customer service. Avoid at all costs!

  • 5/5 J Du P. 3 years ago on Google • 1 review
    Last March 2020, I went to Bonebakker to find an engagement ring. The experience was excellent and beyond expectations. The store and its interior are an experience in itself, and the staff is very welcoming and knowledgeable. This kind of service and hospitality are seldom found at stores these days. As a typical man, who was only sure about the ring size, I was quite nervous about the whole endeavor. With a cup of coffee, and their experience and expertise, the staff took away my nervousness and helped me to find the perfect engagement ring. I couldn’t be happier with the result, and so is my fiancé. I’m very grateful to Bonebakker for their help.
    2 people found this review helpful 👍

  • 5/5 Danielle G. 1 year ago on Google • 1 review
    My experience with Bonebakker was exceptional. After many years of debating whether I should and woud make a family crest ring I finally decided to go ahead and went to this beautiful jeweller. The expertise I encountered is phenomenal, a combination of professional craftsmanship and genuine interest in this very personal piece of jewellery made this journey very special. Fred and Jannie knew exactly how to give me sound advice and went out of their way to ensure I made the right decision about my ring. The result has exceeded all my expectations and I cannot recommend this jeweller enough to anyone who would like to buy or design a special piece of jewellery. Thank you very much for all the help, you were truly wonderful.
    1 person found this review helpful 👍


Call +31 20 673 7577 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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