1/5 Barry 4 years ago on Google
Baunat
is
a
company
with
an
excellent
price-quality
ratio
but
unfortunately
the
expertise
and
customer
service
is
severely
lacking.
Should
you
consider
buying
a
decent
ring,
I
strongly
recommend
going
elsewhere.
I
met
with
Baunat
in
Amsterdam
and
was
impressed
with
their
wonderful
office
at
the
canals,
their
kind
hospitality,
and
the
rings
that
they
presented.
After
some
consideration
and
research
at
competing
firms,
I
decided
to
buy
a
2
carat
diamond
ring
at
Baunat.
We
received
the
ring
early
August,
just
before
I
wanted
to
propose.
After
the
“yes”,
a
lengthy
and
horribly
frustrating
4-month
process
started
to
get
the
ring
to
the
right
size.
Baunat
was
not
able
to
provide
proper
advise
on
re-sizing
or
picking
the
appropriate
width
of
ring.
Furthermore,
the
Country
Head
made
no
effort
to
manage
our
expectations
with
respect
to
the
long
periods
of
time
needed
to
get
the
ring
re-sized
3
times.
The
reason
why
we
needed
their
expertise
is
that
we
–
or
better
I,
as
probably
most
men,
don’t
have
a
lot
of
experience
buying
diamond
rings
–
and
her
knuckle
is
slightly
wider
than
the
rest
of
the
finger.
The
lack
of
expertise
and
customer
service,
is
a
disgrace
for
a
jeweler
in
this
category
that
tries
to
compete
with
firms
like
Tiffany,
Cartier,
etc.
I
strongly
recommend
purchasing
a
ring
elsewhere,
specifically
if
you’re
in
the
market
for
an
decent-sized
diamond
ring.
It
seems
they
significantly
lack
experience
in
this
category,
and
also
the
service
is
simply
lacking
to
what
you
may
expect!