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Dierenspeciaalzaak de Jongh image

Dierenspeciaalzaak de Jongh

Establishment service Pet store Tropical fish store

😠 One day I saw 2 Guinea pig I wanted to get one of them, they told me that one was a female and the other a male, I said that it was risky to keep both in one cage because the female could get pregnant. They said that there was no risk so I thought that they were neutered. I came 2 days after to get... People often mention shop, manager, fish,


Contact

+31 20 468 8660

Rating on Google Maps

4.40 (126 reviews)

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Featured Reviews


Frequently mentioned in reviews: shop (7) manager (6) fish (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Giulia M. 4 years ago on Google
    One day I saw 2 Guinea pig I wanted to get one of them, they told me that one was a female and the other a male, I said that it was risky to keep both in one cage because the female could get pregnant. They said that there was no risk so I thought that they were neutered. I came 2 days after to get the female, they were cleaning the cage because the female was pregnant and they didn't know and she died during the night. 2 days ago I bought cat food and after I gave it to my kittens they become sick with strong digestion problems, so I checked better the food, was expired 2 months ago. I don't leave other comments, I think that these 2 stories are showing enough the amount of care these people have for pets and owners.
    1 person found this review helpful 👍

  • 5/5 Kristal P. 5 years ago on Google
    I travelled across the city to come here on a recommendation from a friend, because I've had terrible experiences in other aquarium hobby stores with employees who are just.. rude jerks. Especially if you're not dutch, especially especially if you're not an older dutch man. But the staff here was SUPER RIDICULOUSLY NICE! Helped me out way above and beyond what they had to, taught me stuff, didn't look down on me and was just.. super super super helpful and hugely knowledgeable expert. Highly recommended, gonna keep travelling back here for everything I need instead of going online.
    1 person found this review helpful 👍

  • 5/5 Soul P. 5 years ago on Google
    Since 2014, I've been a loyal customer and consequently sent many humans here to procure healthy (non-grain/chemical food) for their animal family members. What makes Rainer unique? The knowledge of the award-winning manager regarding various species of animals - mammals, aquatic, aviary, reptilian, amphibian, et cetera - is vast. Where many that work in pet shops, are doing the job to make ends meet, there is a lifetime of research and academic education that goes into the mindset of Rainer. Above and beyond the call of duty, when I was injured and couldn't shop, the new manager delivered kibble and litter to my door. Above and beyond the call of duty, the new manager initiated a mentorship program for children to gain work experience in his store for school credit. All of them are kind and enthusiastic to have their confidence boosted via this great program. Above and beyond the call of duty, the new manager strives to maintain the ethos of a family-owned shop and ensure the customer isn't lost in a corporate conundrum of poor advice through lack of knowledge, misinformation or practical experience. You may get a euro or two off for some items (due to the ability to purchase in mass quantities) at a big box store, but you will totally miss out on quality of care and possibly the health of your pet. No discount is worth that! Above and beyond the call of duty, the new manager invested a great deal in the aesthetics and intuitive layout of the store. While it practically 'served its purpose' before, the atmosphere after the immense renovation is more pleasing and spacious to be in. He is committed! Any questions about fish, dogs, cats, rabbits, lizards.... get your notebook and ask the new manager - above and beyond the call of duty. Take care of your animals. Shop Rainer. T. Kelly
    1 person found this review helpful 👍

  • 1/5 Rafe P. 5 years ago on Google
    Possibly the rudest most disrespectful personal in a shop I have ever been in. The layout is very good but giving any sort of money to these people on principle is a no. As having people in the shop upsets them so much I suggest large groups of people visit the store including noisy children, in particular school groups, and buy nothing.
    1 person found this review helpful 👍

  • 5/5 Chloe F. 3 years ago on Google
    Great shop, with helpful staff that seem more knowledgable than Pets Plave. We took water from our new fish tank to be tested there and luckily our water quality was god so we were able to buy 5 guppies.

  • 5/5 Natalia S. 4 years ago on Google
    We bought aquarium for my daughter last week. She love it. At the shop, assistant was very friendly and professional. Thank you👍

  • 4/5 Lara K. 3 years ago on Google
    The Petshop part is really small.but there are loads of tropical fish. Knowledgeable staff, willing to take the time to help and teach.And most important they are fair priced.

  • 5/5 Andrei 3 years ago on Google
    helped me out so many times without asking anything in return. just great service and highly recommended

  • 4/5 PersianDutch 3 years ago on Google
    Good place for those who love the aquarium fish ;)

  • 5/5 Gio A. 5 years ago on Google
    I've been there with my dog and I felt very welcomed. I really like it!

  • 3/5 Lala Bendwood by the L. 4 years ago on Google
    As a pet shop it has a real small selection but if your into (big) fish it's amazing . Perhaps the big fish are bored because they are in big empty tanks, so I made sure to walk by all of them making silly faces and saying hi.


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