If trying to sell gold, the unscrupulous staff will try and pay out less than the true value if you are not careful. They have an electronic tester, except they choose to use the archaic acid test method to try and convince you that your gold is of less purity than it actually is. I did not expect this as they were supposed to be recognised for their honesty.

Extremely impolite, sold me a watch that wasn't functioning properly then took more than 3 months to fix it and now as it turns out it still wasn't fixed properly. I would much rather sell my kidney than interacted with these people again.

I was in here today. Amazing service, super friendly and very knowledgeable. Will definitely come back here.

I purchased a Cartier Tank watch (via Chrono24) for my wife. All communication was clear and fast. The watch was delivered quickly and with clear tracking via UPS to my house in London. I am very happy with the watch which was accurately described and very well presented in a box etc. It was also a nice touch for them to have added a spare Hirsch watchstrap as was not sure which colour my wife wanted. They also added a lovely book on Cartier watches which will add to the present. So a very good experience with clear pricing, accurate description and excellent service.

The second hand watch I had bought unfortunately turned out to have some issues. Spiegelgracht juweliers had it fixed at their expense to a condition even better than original ! I am very satisfied with how they have dealt with it and would recommend them without hesitation.

always happy to be there!!

Enjoyable and nice service, a beautiful store with alot of different watches

Very good! Thank you very much for your help!

Very nice! Loved the people in the shop.

Love it. Enjoy the shopping experience. Cheers !

Great staff, great service & great collection

Great service and very reasonable pricing

Top service!

Nice shop with very nice stuff.

Purchased many nice items from this shop. Beautiful selection and fair prices.

Good service, watch has been repaired

Very friendly service, I stopped by way to work early in the morning and they helped me with my request immediately. Definetly recommended.

Very helpful, attentive and supportive staff. Also, selection of their watches is excellent, well curated and presented. I’ll be back, for now just staring at Cartier Tank…

Amazing store! I called in the morning to make an appointment, they were very professional on the phone. It took my requests with great care, and truly tried to get the best results for me. It was quite a travel for me, but definitely worth it. Thank you so much for the service!

Great service and really welcoming attitude. Good selection of watches both modern and vintage across brands.

Excellent service, really helpful and fast.

The service here ja always perfect!