Wouters & Hendrix Juwelen - Amsterdam image

Wouters & Hendrix Juwelen - Amsterdam

Jewelry designer

👍👍 I would like to give this store and especially the staff there more than five stars! I went there today to buy a present for my best friend and was given excellent advice. In addition to the professional nature of the salespeople, they also show a warm and personal side. Above all, this mixture has... People often mention store, service, jewelry,


Address

Oude Spiegelstraat 5, 1016 BM Amsterdam, Netherlands

Website

www.wouters-hendrix.com

Contact

+31 20 237 1788

Rating on Google Maps

4.40 (30 reviews)

Open on Google Maps

Working Hours

  • Saturday: 10:30 AM to 6 PM
  • Sunday: 1 to 5 PM
  • Monday: Closed
  • Tuesday: Closed
  • Wednesday: 10:30 AM to 6 PM
  • Thursday: 10:30 AM to 6 PM
  • Friday: 10:30 AM to 6 PM

Featured Reviews


Frequently mentioned in reviews: store (10) service (8) jewelry (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Falcon D. 5 years ago on Google • 102 reviews
    Large selection, prices ok, high security standards
    1 person found this review helpful 👍

  • 5/5 Anna P. 9 months ago on Google • 22 reviews
    This store is an hidden gem! A big thank you to Lars and his amazing team.high quality service and high quality products. The collections are amazing and never boring! If you like to spoil yourself please go visit this amazing store and be enchanted by their jewels. A big thank you to Lars and his patience with me! Your suggestions never met me down!
    1 person found this review helpful 👍

  • 1/5 Matthijs van c. 6 months ago on Google • 7 reviews
    Bought a piece of jewelry at this store for my wife because we have been married for 5 years. My wife and I chose something else, but this store will not give you a refund for a piece of jewelry that has not been used. The store staff also find it annoying that they cannot do more, but the head office refuses to cooperate. We can get a coupon but we don't want to buy anything from this store. If you buy something here, be careful, you are not allowed to exchange after 14 days and you will never get your money back, only a voucher! Furthermore, the customer service is also poor, I sent a message via the website on Monday 11-09 if they wanted to contact me about the above issue, now Friday 15-09 still no response! Lousy customer service!
    1 person found this review helpful 👍

  • 5/5 Sean P. 1 year ago on Google • 368 reviews
    Dropped in here to look at some pieces for my girlfriend's birthday, and ended up buying a pair of earrings. I was very impressed with the different selection and quality of the pieces they had. Another thing I was impressed with was that every item had a percentage of gold written in the catalogue. Everything was 18-karat and high quality. I might get my own ears pierced to wear this gorgeous stuff am I right?!

  • 5/5 Sree C. 2 years ago on Google • 247 reviews
    They have very unique designs and great customer service. The lady in the store was very helpful. She let me try different jewelry pieces. I bought two pairs of earrings, one for myself and one as a gift for someone.

  • 5/5 Marc R. 2 years ago on Google • 16 reviews
    great showroom that highlights W&H jewelry.

  • 5/5 Nn A. 5 months ago on Google • 4 reviews
    I am very satisfied with my purchase. I was helped by Bahar. She was very helpful and gave good advice, which helped me choose a beautiful piece of jewelry.

  • 5/5 eve r. 3 years ago on Google
    (Translated by Google) Insanely beautiful jewelry (Original) Waanzinnig mooie sieraden

  • 4/5 s i. 6 years ago on Google
    (Translated by Google) Belgian jeweler which is handled in Japanese h.p. It is much cheaper than in Japan during the sale depending on the exchange rate. (Original) 日本のh.pなどで取り扱いがあるベルギーのジュエラー。 為替にもよりますがセール期間中は日本よりも断然安いです。

  • 1/5 Annebeth S. 1 year ago on Google
    Wat een bizar slechte service. Ik heb oorbellen gekocht van €190 en een van de oorbellen had een achterkantje/poussetje dat te wijd zat. Ik ben hierdoor dat achterkantje verloren. Ik heb de winkel hierover gecontacteerd. De oplossing was om even langs te komen vanuit rotterdam naar Amsterdam, omdat ze niet zomaar een achterkantje kunnen opsturen. Als ik aangeef dat dit veel reistijd en -kosten met zich meebrengt willen ze niet meedenken in een passende oplossing. (En de oorbellen naar België sturen vind ik tevens geen passende oplossing. Je bent de oorbellen een aantal weken kwijt en je betaald de verzendkosten hiervan). Kortom hele slechte service. Ik zal daarom deze winkel niet aanraden en hier zal ik ook zeker geen sieraden meer kopen.

  • 1/5 Tessa 1 year ago on Google
    De vergulde sieraden verkleuren heel erg snel. Na contact met de klantenservice nooit meer een reactie op ontvangen. Mooie winkel maar slechte service.

  • 5/5 G. S. 6 months ago on Google • 1 review
    I would like to give this store and especially the staff there more than five stars! I went there today to buy a present for my best friend and was given excellent advice. In addition to the professional nature of the salespeople, they also show a warm and personal side. Above all, this mixture has ensured that I am convinced of the brand. The products have long fascinated me, but the courteous staff today ensured customer loyalty.
    1 person found this review helpful 👍

  • 5/5 Lavinia 1 year ago on Google • 2 reviews
    Beautiful shop with amazing selection. Lars was incredibly helpful, I would give six stars for the service if I could :)

  • 1/5 lieve g. 1 year ago on Google • 2 reviews
    The girl that worked in the store wasn’t very nice. I didn’t really get the idea that I was welcome in the store.


Call +31 20 237 1788 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Accessibility
    • ✗ Wheelchair accessible entrance
    • ✗ Wheelchair accessible parking lot
  • Service options
    • ✓️ In-store shopping

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