Stadskliniek image

Stadskliniek

Medical clinic Specialized clinic Travel clinic

😠 Went Monday morning for a non covid travel statement. More than 51 hours later and still no result. Some communication arrived yesterday saying it was delayed to that evening or this morning. Still no message. Calling is no use, you are on hold for half an hour and then thrown out. Incredibly rude.... People often mention appointment, niet, test, hours,


Address

Handelsweg 59, 1181 ZA Amstelveen, Netherlands

Website

www.stadskliniek.nl

Contact

+31 85 065 7672

Rating on Google Maps

2.10 (18 reviews)

Open on Google Maps

Working Hours

  • Thursday: 9:30 am to 5 pm
  • Friday: 9:30 am to 5 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 9:30 am to 5 pm
  • Tuesday: 9:30 am to 5 pm
  • Wednesday: 9:30 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: appointment (10) niet (7) test (7) hours (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Dion K. 3 years ago on Google
    Ik heb hier een coronatest gedaan maandag om woensdag met deze uitslag te kunnen reizen naar Duitsland, helaas kunnen ze niet leveren in de afgesproken termijn. Om 8:30 gebeld hierover met ze maar had gelijkt 11 wachtende voor me en na een half uur werd de verbinding verbroken. WhatsApp wordt niet gelezen. Kosten €160 is voor niest geweest..
    6 people found this review helpful 👍

  • 1/5 Emma K. 3 years ago on Google
    (Translated by Google) Went Monday morning for a non covid travel statement. More than 51 hours later and still no result. Some communication arrived yesterday saying it was delayed to that evening or this morning. Still no message. Calling is no use, you are on hold for half an hour and then thrown out. Incredibly rude. (several attempts) Wasted money. (Original) Maandagochtend geweest voor een non-covid reisverklaring. Inmiddels meer dan 51uur later en nog altijd geen uitslag. Enige communicatie kwam gisteren met het bericht dat het vertraagd was naar die avond of deze ochtend. Nog altijd geen bericht. Bellen heeft geen zin, je staat een half uur in de wacht en wordt er dan uitgegooid. Ongelooflijk onbeschoft. (Al meerdere pogingen gedaan) Weggegooid geld.
    6 people found this review helpful 👍

  • 1/5 Gerbrand S. 3 years ago on Google
    Slechte service. Je betaalt een veel te hoge prijs voor een test die je gratis via de GGD kan nemen. Maar dat doe je omdat je dan sneller antwoord wil. Helaas krijg ik geen updates over de status van mijn test of het resultaat ervan, en als je om half zes belt is het nummer al afgesloten. Vannochtend een half uur in de wacht gestaan, dus ik ben niet de enige met klachten...
    5 people found this review helpful 👍

  • 1/5 Rupesh S. 2 years ago on Google • 121 reviews
    They have not mentioned the consulting fees which is 110EUR. Just for test as well they are charging 110 extra which is unfair. Also no show fees is 100EUR which makes no sense at all to me.
    3 people found this review helpful 👍

  • 1/5 David 2 years ago on Google
    Zeer slechte klanten service, ze denken niet met je mee en houden zich alleen aan de eigen regeltjes. Hierdoor moet ik 100 euro betalen omdat hun hun afspraak hadden verzet zonder mij op de hoogte te brengen. Hierover in overleg wouden ze niet.
    3 people found this review helpful 👍

  • 1/5 Gevork D. 8 months ago on Google • 342 reviews
    Booked COVID speed test before departure to China, but clinic couldn’t execute the test and sent me to another location in Amsterdam. Lost 2 hours of Monday morning, which is unacceptable at all.

  • 1/5 marie a. 1 year ago on Google • 6 reviews
    No show service of 100€!!! I was sick and I needed a fast diagnosis so I took the soonest appointment. But then I found a free option, so I called 36 hours before my appointment to cancel, but if you cancel less than 48 hours before you have to pay for a no show?? Complete non sense, I informed them I would not come, it is NOT a no show! I understand to pay for private services, but pay for no service??
    1 person found this review helpful 👍

  • 5/5 anantha v. 3 years ago on Google • 51 reviews
    The clinic provides std tests and also covid tests. Very usefulfor tourists. You can book an appointment with them and take covid test without a queue. Friendly and helpful. Take your passport or idcard to get a test.

  • 5/5 Kimberly van L. 8 months ago on Google • 8 reviews
    I had a very good experience! The employee was able to tell me everything about the travel vaccinations and also ensured that I did not spend money unnecessarily. She was honest about what I did/didn't need and took her time. I was able to schedule an appointment a day in advance, even though the GGD is full for 2 months. Really great, even though I was nervous after all the negative reviews!!

  • 5/5 Raul L. 2 years ago on Google • 6 reviews
    Excellent service! She was very informative and clear when explaining what my options are. After about 10 min of waiting the appointment went smoothly and took about 15 min total. I had a 9:30 appointment and received the results at 16:35 the next day, only very slightly later than the predicted 15-16 window. Also, for those by car, there is a parking garage right next to the building. Definitely recommend!

  • 1/5 Juan D. 6 months ago on Google • 5 reviews
    Predatory “clinic”. This clinic's billing practices are highly deceptive. They charge a 100 euro no-show fee for appointments canceled within 48 hours of scheduled date (sent directly via credit collection agency so beware giving them your personal information when booking!), but this information is buried in the terms and conditions document. They could at least make this clear and evident to their patients when booking. They also send appointment reminders only 24 hours in advance, making it impossible to avoid this fee if you need to cancel by then. It feels like they're intentionally trying to take advantage of their patients. Consider alternatives like the GGD, which offers the same services for more affordable prices and without predatory practices like this.

  • 5/5 Evelien A. 7 months ago on Google • 4 reviews
    We were also very curious about how the appointment would go, especially because we had only read the reviews after we had made an appointment. However, it went very well! We went with 2 people to get vaccinations and we received them from a very nice woman! Before the vaccinations were given, she discussed a number of things with us and after 20 minutes (and discussing everything) we were outside again!

  • 1/5 Bastiaan Snackshop V. 9 months ago on Google • 3 reviews
    Worthless tent, I had to stand more than half in front of the door. The doctor/nurse says cannot be charged to the health insurance fund.

  • 1/5 Mirna V. 1 year ago on Google
    Slechte ervaring en onmenselijk behandeld. Geld is hun enige drijfveer. Zelfs als het uw laatste optie is, zou ik het niet aanraden.

  • 1/5 Joost M. 10 months ago on Google
    Malafide praktijken bij deze 'kliniek'. Afspraak gemaakt en door omstandigheden 24u van tevoren geannuleerd. Mevrouw aan telefoon wilde niet meedenken omdat de policy voorschrijft dat je 48u van tevoren annuleert. Vervelend en je hoop dat er dan een beetje wordt meegedacht. Nee hoor. No-show van €100,-! Belachelijke manier van werken en zeer onvriendelijk naar klanten.

  • 1/5 By P. 3 months ago on Google • 1 review New
    The worst clinic ever. DO NOT GO THERE! I never made an appointment with them. But they claim so. Received random emails from them saying I had to pay because I didn't show up on days. They accept appointments without ID without any proof. And if you don't know anything, you just have to pay. DO NOT GO THERE!!!!! THIEVES!!!


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