Ketchum Health image

Ketchum Health

Medical clinic Eye care center Optician Optometrist

👍👍 This is the only place I trust with my eye health. A team of students and instuctors help you with a doctors appoval. They are patient, helpful and hi tech. Ketchum even builds you a pair of glasses to see how they compare to your old prescription.. They dont have the lastest in fashion glasses but... People often mention glasses,


Address

5460 E La Palma Ave, Anaheim, CA 92807, United States

Website

ketchumhealth.org

Contact

+1 714-463-7500

Rating on Google Maps

4.60 (38 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8 am to 5 pm
  • Thursday: 8 am to 5 pm
  • Friday: 8 am to 5 pm
  • Saturday: 8 am to 5 pm
  • Sunday: Closed
  • Monday: 8 am to 5 pm
  • Tuesday: 8 am to 5 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Matthew K. 6 years ago on Google
    This is the only place I trust with my eye health. A team of students and instuctors help you with a doctors appoval. They are patient, helpful and hi tech. Ketchum even builds you a pair of glasses to see how they compare to your old prescription.. They dont have the lastest in fashion glasses but a descent selection. Even if university eye center doesn't have frames I like, I will buy the frames online or boutique shop and have university eye center put the prescription in to insure accuracy.
    5 people found this review helpful 👍

  • 5/5 Paul B. 4 years ago on Google
    Seriously, this was the best most comprehensive eye exam I’ve ever received. The selection of frames and sunglasses is unreal. They’ve got every top brand including high-end luxury brands.
    3 people found this review helpful 👍

  • 3/5 Maria A. 2 years ago on Google
    Since this is a teaching facility I expected the wait times to see the doctor, the exam itself was very thorough and had a good experience overall with the optometrists. The optical side was another story. They were just getting used to a new system so they were very slow which I understood. The unprofessional bit was that they never followed up on my glasses until I called them two weeks after I placed the order. The lab had "misplaced" the frames and they had to order new ones. I didn't get my glasses until a month after I first placed the order. Some labs send updates on the status of patient's orders to the optometrist office, but even if they don't, it is the duty of the optical side to call on orders that are taking a while. It shouldn't be on the patient to remind the office to call the lab.
    1 person found this review helpful 👍

  • 5/5 Summer M. 5 years ago on Google
    Dr Kwan and the University Eye Center brought a new opportunity to me that I didn't know I had before. I have a condition called strabismus that I need prism in my glasses to help align my eyes. I use to be a contact lens wearer back years ago but since my condition worsened I can no longer wear soft contacts because they can't craft them with prism. I was first referred to the University Eye Center by my optometrist Alex Corbin Liu. I went there to get an evaluation on my condition. The sessions went well and they were able to help me understand things better. Later on I met Dr Kwan who specializes in contact lenses and he suggested that I try scleral lenses. This was probably one of the best decisions I've made! They took some adjusting and getting use to but the scleral lenses from Custom Stable feel great. I was so happy that I got to wear contacts on my wedding day and I am very thankful to Dr Kwan and team for making this happen!
    1 person found this review helpful 👍

  • 5/5 Jeffrey L. 1 year ago on Google
    Short wait with appointment and thorough eye exam by the team with some newer equipment that I had not seen deployed at other optometrist practices.

  • 5/5 Sipa 1 year ago on Google
    Absolutely adore the staff and doctors here they do the utmost to ensure quality service and care for their patients. My daughter is special needs and although she needs time they are always able to accomadate and help her get the glasses she needs. Would definitely recommend to anyone, I'm glad we found them through our old optometrist.

  • 1/5 Vicha L. 1 year ago on Google
    I actually had no idea when I got refer here that it was most inters. My eyes got dilated for the first time and they never told me I might not be able to drive and to bring someone to help me just incase. I told the person that dilated my eyes that my vision was very blurry if it will get better since i was driving home he said i should be able to drive. I was NOT able to drive I get to the street and i was not able to distinguish the lanes and had to get back in the parking lot i waited 2hrs+ for someone to pick me up.

  • 5/5 Irisa C. 5 years ago on Google
    I've been going here for 10+ years and they are amazing. I would highly recommend if you want a thorough eye exam. The students and doctors are always nice and friendly. I've never had any issues. They also give student discounts! I usually see Dr. Justin Kwan, he is so nice and willing to go out of his way to make sure you have the best care and know how to keep your eyes healthy.

  • 5/5 T Sin (. 1 year ago on Google
    Best kept secret in Anaheim! Luv this place. The eye exams are very long expect to be here for at least two hours but it’s worth every minute for your eye health.

  • 5/5 Bob D. 1 year ago on Google
    Want to say thank you to Fran and Ernie in the frame shop. I have been customer over some 40 years and appreciate their helpfulness today.

  • 5/5 Stan W. 7 months ago on Google
    This place is incredible. The students that first examined me, and the doctors that checked on the work of the students, and then spoke to me were patient and kind. The doctors helped me understand medical issues that I've had since childhood. From the office staff that greets you, to the optical department where I ordered and received my glasses, you're treated with respect, patience, and kindness. The facility is spotless and the waiting room is welcoming and comfortable.


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