I give them 1 star because you can't zero, Do not eat at that branch, terrible service, they did not give the option of ordering at the kiosks only for the drive true because there was 1 hour left to close I asked for Bacon turkey bravo sandwich. To heat on the menu comes tomato type vine ripened tomatoes and they gave me the typical one from the supermarket, the raw bacon, neither salt nor pepper and the dressing they did not put it, I am totally disappointed in the service provided, this had never happened to me

Just ordered through drive through. Really craving the napa almond chicken salad and instead of a sandwich we were given a cup of the thai soup, which was not even good (Would rather have any other soup) Not only that, my second pick2 item was the asian salad which had a hair in it. Seriously disappointed.

This Panera Bread is the worst one I've been to. The lobby is a dirty mess, with food on the floor and dirty tables. Staff never greeted us, nor helped us order. We had to use a self-service machine. The food was mediocre at best. I definitely will not be coming back.

Not a good first time experience tbh! I had to wait a long time compared to the other places to get my order. Seems like they had enough staff to fulfill all the orders at a decent pace but they could not do it! The overall taste was good! It would have been if they could have more options for vegetarians under their food menu!

Food was good, service was timely. The only issue I had with this location specifically is that they allow homeless people to sleep in their establishment. I specifically asked for the manager and was told that she would take care of the situation immediately. I waited 20 minutes and nothing happened. The lady who was taking our order was very amicable and had great customer service skills. This is a failure on management and I hope she gets a performance review reflecting her poor leadership.

This Panera does not handle their food with care, I have ordered the tuna sandwich here and have thrown up 3 times. They need to keep that fresh and not allow it to sit for too long as it is a delicate food item. Don’t get the tuna sandwich

Went for lunch today and it was very calm inside, no crowd and plenty of parking. 👌

HORRIBLE SERVICE. I asked to speak to manager Yessica after hearing staff member Andrea call me a “dumb b**ch” for kindly asking a simple question (if they sold frappacinos or similar). Yessica and all of staff just stared at me through the sell window inside the store while i waited patiently with my child at my table. Andrea then walked to the register (mind you no employee had been present at the register the whole 30 minutes i was there) and started recording me standing with my child. I then got bothered seeing that i was being recorded while my child was with me. I asked to stop recording me and Andrea was very defensive. I asked again to speak to management and Andrea said “they already know” with a smirk and laugh. Yessica came and stood next to her while she offered a STARBUCKS gift card where i personally felt she was insinuating i could not afford anything. Manager was not apologetic for her employees actions and just stood and laughed as i walked away. From the moment i walked into this store no one greeted me but i noticed the kiosks so i ordered my food. They forgot to give me a apple juice and i kindly asked for it and again they seemed bothered. This whole experience was awful considering it was my first time at a panera due to the fact i do not live near one. Will never go back.

I come here often and try different things because this place is amazing! The manager David is always here uplifting the place and keeping the place nice and tidy, he actually recommended a few items in which I just fell in love with. This morning I stopped by and got breakfast and claimed my morning drink. Thanks guys for working so hard appreciate everything you’ve done & making my day smoother.

I'm a huge fan of Panera, and I enjoy the ambiance they have in their restaurants. This one is kinda bland tho. Doesn't feel like the Panera I'm used to. It's a bit more pricy probably cause it's close to the stadiums, but definitely a better choice compared to the Panera by Disneyland. The service at this one is much quicker and not as busy at all.

Clean Quiet Fresh Yummy and Convenient We were staying at the Marriott on the block but decided to skip their free breakfast and walk here instead. We were glad we did. It wasn't busy at all - almost had the place to ourselves. Generally can't go wrong with Panera Bread food, so we enjoyed a delicious breakfast and scone before walking back to the hotel. Conveniently across the street from Anaheim stadium if you needed a quick bite to eat before going there to catch a ball game.

Though the food was good, the overall service not so much. The drive thru line took a long time just to order and there were only three cars in line. Then when I got to the window, the employee was not very friendly especially when asking a question while checking my order. Also when I finally opened the bag of chips, they looked like someone had stomped on them. I wont be returning to this establishment anytime soon.

3.5 stars. Thank you, Panera, for existing, and for offering an alternative to McDonald's at 6:30am. Thanks also for being affordable and mildly nutritious. You're a little pricey, but I wouldn't mind paying more for even better quality - it's not like WholeFoods is open that early.

Can’t help but to feel bad for employees who have to deal with dumb customers taking their sweet time to freaking take an order . I waited over 30 minutes at drive thru only to find out the customer kept making everything complicated . I had to tip them employees. And who the heck gives 100 bills to them? They ain’t your bank. Stop trying to rob them fr y’all! Break down your bills pls! They don’t take 100s!

We were staying at a nearby hotel during our Disneyland vacation and went here several times since we have the sip club. The coffee was horrible and even had grounds in my coffee cup. They would be out of coffee. When we wanted a cup of tea there was no hot water. The sodas were awful as well. The only good think was the lemonades. This place was not busy at all so they would have had time to refill the empty carafes. We ended up choosing to go to Starbucks during the last half of our vacation.

I have to start off with saying I love Panera....well other locations!! This one absolutely sucks!! They never have bagels...yes even early in the morning. Waited in the drive-through for 15 minutes to find out. It's a shame since it's the only one in the area surrounded by nice apartments, hotels and businesses.

Okay, some of this might be the location and as such a necessity. I am used to having the cups right by the fast order screens, nope, behind the counter. The green tea tasted a bit off, the lemonade was empty, and the plain tea was broken / behind the counter. Still love the Panera drink package. We had skipped the nearby one on harbor because parking looked possibly a nightmare due to the proximity to Disney.

Is this Panera in a questionable location? Cups are hiding behind the counter, so you have to wait twice to get one. Signs about loitering everywhere. Not sure why they have a 90 minute Wi-Fi sign when it is barely serviceable. I usually use my own device for internet.

Gone to this location multiple times since it opened and I've yet to have a good experience unfortunately. Long wait times, incorrect orders and felt sick after my most recent visit due to some questionable arugula. It's a bummer, but this Panera location has struggled to give good service since it opened and this illness is the final straw. There's another one on Harbor near Disneyland. Go to that one.

This store is located on State College and Katella walking distance from the Saddleback Church. This location is clean, fast service, and staff are friendly. It offers plenty of food options such as bagels, sandwiches, salad, and soup. If you want to study or want to finish a project, this is the right place to go to. Definitely recommend the place.