1/5 Grant R. 9 months ago on Google
Absolutely
AWFUL
“service”.
I
would
give
0
stars
if
that
was
an
option.
First
of
all,
there
is
no
way
to
contact
the
store
to
get
information
or
to
check
the
availability
of
items
before
purchasing.
Their
phone
number
just
leads
to
an
automated
message,
which
makes
no
sense
because
the
workers
are
just
standing
there.
I
ordered
a
croissant
online,
entered
my
contact
info,
and
received
a
confirmation
email
for
the
order,
only
to
drive
there
and
find
out
the
item
wasn’t
available.
I
provided
my
phone
number
and
email
for
the
order
-
they
couldn’t
let
me
know
it
wasn’t
available
before
I
wasted
my
time
and
gas?
What’s
the
point
of
giving
your
contact
info
if
they
don’t
use
it?
Once
I
got
there,
the
lady
at
the
register
immediately
told
me
it
wasn’t
available
(literally
like
she
was
waiting
for
me).
I
then
told
her
to
cancel
the
order,
which
she
should
have
done
right
after
they
received
the
order.
I
don’t
understand
why
they
couldn’t
have
cancelled
it
earlier
knowing
it
wasn’t
available.
She
also
gave
me
a
smirk
and
some
attitude
before
I
left.
Don’t
work
in
the
food
service
industry
if
you
don’t
care
about
the
customers.
Why
are
customers
able
to
purchase
an
item
online
if
it’s
not
available?
Shouldn’t
it
say
that
online?
At
least
have
your
phone
available
for
people
to
call
and
confirm.
Terrible
experience
and
do
not
want
to
go
again
-
no
food/drink
is
worth
that.
Fix
your
website,
get
a
phone
that
works,
and
hire
employees
that
care.
Simple.
Absolutely
ridiculous.
Don’t
know
how
this
place
stays
open.