The place where there are so many pretty watches, with the help of the staff, I bought two watches that I liked. Kind guidance and a thoughtful advice to me who was worried made me that way. Thank you Jenny. I'll go again ^^

I am very happy to buy a watch from salesperson Eleen. Last year I bought a Vacheron Constantin that I like, and this year I bought a Rolex. She is very good, and her introduction and service attitude are very refreshing. I will definitely look for her next time I buy a watch! Very cool!

Great experience with Kayleen on my visit today. She was patient enough to go over with me on my requirement for a bracelet to gift my wife. Everything went smoothly and my wife loved it. Hung Wa also an authorized store where all paperwork is done professionally and registered upon transaction.

The boutique has a wide array of watch companies, from low to high end. If you’re looking for a Rolex, good luck. It’s a wait like anywhere else. Purchased a Breguet with my wife. Jenny was my salesperson - she has the right balance of technical watch knowledge and artful taste of style. Call in advance for an appointment.

It’s always a pleasure to work with Kayleen. She is very passionate about her job and is very knowledgeable in her field. She goes above and beyond to listen to my preferences and is able to provide me with a wide of choices that suit my interests. She always makes sure I am well cared for and her after service is exceptional. I’ve worked with her for years and she is always consistent- thus the only person I trust with my luxury time pieces.

I would like to commend the exceptional salesmanship of Eleen in selling Rolex watches. Her knowledge, professionalism, and dedication to providing top-notch service were truly outstanding. She made my shopping experience enjoyable and informative, and I am now a proud owner of a Rolex watch thanks to her assistance. Eleen's commitment to excellence is a true asset to your team, and I look forward to recommending her to others for their watch purchases."

I would like to give a huge shout out to Kayleen Lee for an exceptional customer service. As soon as we set foot inside the store , she welcome us warmly like a guest in her own home. She is very passionate about her job and our experience on our second purchase of Rolex watch is very memorable and magical.

I was on the hunt for the perfect first watch to celebrate a major milestone this year, and I couldn’t possibly ask for a better experience here. Agnes went above & beyond in guiding me through the entire process. At one point, I was faced with the tough decision to turn down a model that wasn’t my top choice — she was completely understanding, helped inform me about the different factors/options, and fully supported me after I decided to continue waiting. It was worth it: I picked up my new OP 36 today and couldn’t be happier. Thank you Agnes for being there every step of the way!!

First off, I would like to thank Andy for his professionalism, kindness, and patience throughout the process of purchasing my first Rolex; I could not be happier. He is passionate, knowledgeable, and answered all of my questions. Thank you, Andy, for a truly special experience. Hing Wa Lee is a beautiful store; the decor, layout, and lighting create an extraordinary atmosphere. The staff is warm and welcoming, and foster an exceptional watch buying experience. Thank you again.

I came down to donate a toy for their holiday charity drive. Based on prior visits, I had a good idea of what I wanted. On this occasion I was greeted by Tina who was very friendly and helpful. I was in need of the perfect Christmas gift and she gave me great options. In the end I went with my original plan, but she was so helpful in making it come together. We discussed different necklace lengths and styles, putting me at ease for a gift purchase- can't get it wrong when you're buying a gift for a loved one. The price was very fair and I look forward to doing business with them in the future.

A massive kudos to Kayleen Lee who provided my wife an excellent customer service. In all honesty, my wife can be a demanding & picky customer when it comes to purchasing something expensive, but she said she couldn't have been happier about how great experience she had with Kayleen Lee and quality products that Hing Wa Lee Jewelers offers. Simply the best! All of our recommendations go to Kayleen Lee and Hing Wa Lee Jewelers at Walnut store.

Agnes at Hing Wa Lee Jewelers was a lifesaver. I called in looking for a specific watch on Christmas Eve 2023 and she was able to stay open after hours and help me decide which watch to give my better half! She was very knowledgeable and patient with me during the entire process. I highly recommend Agnes and this store location in the City of Walnut. Come see her if you want a top notch service and experience.

My experience at Hing Wa Lee with Susan was extraordinary and pleasant! Susan helped me to locate the watch that I been expecting for a while. Her professionalism and patience addressed me during this purchase experience. Now I am very proud to be the family of the Rolex. And I highly recommend everyone to Susan if you need a watch !

Agnes was simply amazing and helpful. With her help, I was able to celebrate my milestone birthday with my very first Rolex watch! It was a superb shopping experience with Agnes patiently answering our questions. She even walked me to different lighting conditions to see how the watch looks different under different reflections. Now that I have my first, I can’t wait to add more pieces. Thanks, Agnes!

Andy was a pleasure to work with. He was very courteous, kind, and easy to talk to. I explained to him that it was my father-in-law’s 75th birthday in a couple weeks and we wanted a Rolex to commemorate this occasion. He showed us a few exhibition pieces and told us he would get back to us when one became available. To our surprise, he honored his word and we received the exact piece we wanted just in time for my father’s birthday! My father is in love with his watch and hasn’t taken it off since! Thank you, Andy!

I had a fantastic experience working with Agnes to purchase a watch today. Her knowledge of timepieces and commitment to customer satisfaction truly stood out. She guided me with patience, helping me find the perfect watch that matched both my style and preferences. Agnes' professionalism and personalized attention made the entire process enjoyable. I highly recommend her for anyone in search of top-notch service when purchasing a watch.☺️