This review is coming a bit late but I wanted to give a very big special thanks to Emily. She was our consultant and helped my fiance and I design the most perfect engagement ring. She was extremely helpful and informative when it came to helping us choose our setting, material and diamond. We never felt pressured or rushed and she continued to work with us from out of state. We made the drive from Arizona to this store and have no regrets, excellent choice. Great service, prices and selection from this company.

Very happy with the ring, it turned out great!!! Caralina Maher was the best, please ask for her, she made this experience a breeze. She was so knowledgeable and worked within my budget. My fiancé loves the ring and each day she is getting amazing compliments, nothing better! Also loved the shipping updates.

Princess Bride Diamonds has been wonderful to work with from the beginning to end. After seeing videos on instagram, my partner and I traveled from the east coast to view the rings in person. Everything was as gorgeous as I had hoped. While I had a good idea of what kind of ring I wanted, Kash who helped us was generous with his time to ensure all the details were exactly as I wanted. Highly recommend working with this jeweler. They were so patient with my scheduling errors! I'm so excited to see the ring when it's completed.

My husband tailor ordered this ring 1.5 years ago and today when I was checking it (as I do every dat) it was slightly cracked. I have not once dropped it and for those that know me, I treat it with utmost care. Just 1 hour after the first photograph, the piece physically fell off and I cannot obviously wear it. @princessbridediamonds is refusing to take any accountability for it and says there is no insurance or that they will fix it. Upon first arrival to Germany, my husband had to deal with a lot of issues when it was shipped, because they sent the ring with missing papers and it got stopped at border control, almost late for the proposal date… Very disappointed and just wanted to let everyone here know, because I recommend strongly against it given this post sales customer service.

My fiance and I had a great experience. They cleaned my ring very quickly and it looks amazing and made my day. They measured the thickness to help me match my engagement ring to an eternity band and they gave me great and quick service. The store was busy which made me feel good knowing they have a lot of clientele on a weekday is a good sign. All of the diamonds are flawless color so they're super clear and white.

After searching across the country, I settled on Princess Bride Diamonds for their beautiful, unique settings. Though the rings are beautiful, the superior customer service was really what sealed the deal for me. Rose went above and beyond to make sure that I was taken care of. Not only was she pleasant to interact with but she answered all of my many many questions and sent photos of the ring from various angles and in different lighting (on multiple occasions). She was consistently patient, understanding, and accommodating during the 3 months it took me to make a decision. To top it off, she was able to get the ring sized and shipped in the same week. Reading other reviews, it seems like this is the kind of service you can expect from the whole team. As if we needed more reasons to support family-owned businesses! Reach out to them—you will be glad you did.

My family and I have been going to Princess Bride Diamonds for years, and I could not be more happy with their products and services. Lisa and her family and staff always treat us like a family and go above and beyond to ensure that we are well taken care of. They took special care of my vintage ring set when setting the new morganite in it.

My soon to be fiancé and I recently had my dream engagement ring custom made with Princess Bride Diamonds. We worked with “Parker” and he went above and beyond to make sure every detail of my dream ring could be made possible. Parker made our buying process fun and stress free. After working with him we plan on buying all our future jewelry at Princess Bride Diamonds. They have been the best jewelry company I’ve ever worked with and now have lifelong customers with us. I have been telling all my friends about them and highly recommend them. They have a wide variety of options from natural diamonds to lab diamonds, moissanite and other gems. I would give them more than 5 stars if I could. A very BIG THANK YOU to Parker again for helping me make my dream ring possible. Ps. I will post photos of the ring after we are officially engaged and I’m wearing the ring.