VCA Yorba Regional Animal Hospital image

VCA Yorba Regional Animal Hospital

Veterinarian Animal hospital Pet groomer Emergency veterinarian service Pet boarding service Dog day care center Kennel

😠 On August 24th my family and I lost our beloved Xena, a 4 year old French Bulldog. We took her to the Yorba Regional VCA due to major health issues that went misdiagnosed as a GI infection on 6 different occasions when in reality she was dying of a large tumor between her intestines and her colon t... People often mention time, care, staff, emergency, family, hospital, told, surgery, Yorba, swelling,


Address

8290 E Crystal Dr, Anaheim, CA 92807, United States

Website

vcahospitals.com

Contact

+1 714-921-8700

Rating on Google Maps

3.50 (256 reviews)

Open on Google Maps

Working Hours

  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: time (17) care (16) staff (12) emergency (11) family (9) hospital (9) told (9) surgery (8) Yorba (7) swelling (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Stephanie W. 2 years ago on Google
    On August 24th my family and I lost our beloved Xena, a 4 year old French Bulldog. We took her to the Yorba Regional VCA due to major health issues that went misdiagnosed as a GI infection on 6 different occasions when in reality she was dying of a large tumor between her intestines and her colon that had spread throughout her body. Our dog suffered and was in pain for 2 months while the VCA doctors neglected to try and figure out what was actually wrong with my Xena girl. We spent thousands of dollars on doctor visits, new foods, antibiotics, probiotics, and much more when what she really needed were x-rays and an ultrasound. Each visit my family and I watched that hospital rush dogs, cats, and other animals in and out the doors as fast as possible instead of ensuring each animal including ours was given the proper care. As we realized that this hospital was not properly caring for our dog we took her to another animal medical center where she was referred to BluePearl, where she was rushed into emergency surgery to remove the tumor and was given the proper care she deserved. We then took her home and cared for her until we knew she had to leave us because she was in too much pain. I can't help but think that if she had been given the proper care in the beginning, we might have had a little more time with Xena. PLEASE, if you took the time to read this post... make sure that your pet is receiving the best care possible, as these animals really are your best friend and it hurts tremendously losing them
    12 people found this review helpful 👍

  • 3/5 Andrea P. 2 years ago on Google
    Only hospital in a 15 miles radius that would take my dog during an emergency, I am grateful for that. The IE seems to be understaffed. The vet definitely cared about my dog but I can second a lot of the comments about a seemingly understaffed hospital that leads to confusion, very little time having any questions answered, and mistakes that need to be corrected by diligent paw parents. This place is not affordable, $$, $76 for a consultation and $109 for emergency consultation, but it was the only hospital that would take my dog. The initial assessment was comprehensive. No one went over the post-op care I was just handed papers, a distinct contrast to the hospital he’s been going to for 9.9 years where they take the time to explain everything and answer all of your questions. It’s been a week since my dog’s initial surgery. My dog went in for his check up and is now being treated for possible necrosis with ointment and now he’s peeing blood after having his drainage removed. I do not feel comfortable with all the post-op complications to recommend this hospital at this time and hope my review will change but I want to provide honest feedback for other paw parents seeking medical help for their loved ones. Again lack of communication as to whether I should expect this after drainage removal. Both my dogs have had surgeries before with no complications so it’s concerning that he’s had swelling, possible necrosis, and now peeing blood. Update: the ointment did wonders, my dog is his jolly old self, going on 10 this December!
    3 people found this review helpful 👍

  • 1/5 Mariah M. 1 year ago on Google
    Worst place ever, money is all they care about, we gave them over $1000 dollars and they did nothing but take an X-ray and a shot. My dog was hit by a car and has a broken hip, he needs surgery but they wouldn’t do anything else unless we gave them another $5000 first, so they gave us back our broken dog. We found some place else …. Do not take your pets here unless you have steep pockets, and even then getting good care is questionable, based on all these other reviews.
    3 people found this review helpful 👍

  • 1/5 Veronica A. 2 years ago on Google
    They did a bad job for my dog C-section. First they open way too much . Her cut open twice even after we took her back to fix it . The 3rd time we took her back they kept her . When we called for update they told us she had an infection . A day after when cal for an update We we’re told she was doing better and next thing you know another doctor tells us the infection spread and she’s not gna make it . She died in their hands .
    2 people found this review helpful 👍

  • 1/5 steve c. 9 months ago on Google
    Our dog Hydee is dead. She was boarded at VCA Yorba Regional Animal Hospital in June 2023. She went in a happy, healthy, silly German Shepherd dog, and came out a mess. She was sensitive around her head and neck area. A day later, she seemed in pain and eventually her front legs became paralyzed. She could not walk. We took her to two independent veterinarians (obviously not going back to the place that caused this) and it was confirmed that this was due to some kind of Physical trauma. We’ll never know what really happened in there. She died a few days later. It was a trusted facility and we used it for boarding several times before, but something has changed since the last time. It’s not the same place that it once was. Not recommended for boarding or anything else for that matter. We give it one star since zero wasn’t an option.
    2 people found this review helpful 👍

  • 1/5 ShelterMuttLover 1 year ago on Google
    Came here on a weekday evening for an urgent visit with one of my geriatric dogs. However, I called once I was in their parking lot and was told by the receptionist that their only veterinarian just went into surgery and to go elsewhere. I'm surprised they only have one attending veterinarian!
    1 person found this review helpful 👍

  • 5/5 Lauren H. 2 years ago on Google
    Dr. Foresburg saw my French bulldog for an emergency consultation. I was so impressed with how much time she took to make sure my dog had the right medications and referrals before we left. She called The Eye Care for Animals on our behalf and insured the correct treatment plan for our dog even with a busy emergency clinic running. Her time and effort is beyond appreciated. Additional the team of Vet Techs were amazing and took time to answer all our questions! Thank you all again for all your help! It means so much to our family!
    1 person found this review helpful 👍

  • 1/5 scott s. 2 years ago on Google
    Unbelievable after taking my frenchie puppy in and charging me 500 dollars at the door they turned us away . My puppy was in shock and unresponsive . She ate something that caused this . They told us that we had to take her to another facility .and tried to persuade us to travel to fountain valley another VCA place . My dog was in shock her breathing was laboured and she was crying . They said the doctor was leaving at 10 oclo k and no do tors to replace . It was rush hour and we didnt make it .
    1 person found this review helpful 👍

  • 5/5 Dawn C. 1 year ago on Google
    Our little Bella rolled her ankle at 10 o’clock at night! She was yelping so bad and holding her paw up. We knew we had to take her in right away. I was worried that it was broken. I read reviews on other emergency vets and was terrified. We took Bella here based off of reviews and location. We soon realized that this is where we took our Chico over a year ago to be put down. They offered a good price for that procedure, a paw print keepsake and personalized box for the ashes. They were amazing then and tonight was no different. Dr. Forsberg was fantastic. She’s knowledgeable, caring and explains everything very clearly. Turns out it’s just a sprain. Monica explained the bill clearly, it was reasonable and she was very personable. We didn’t feel pressured to add on anything extra. We are leaving with peace of mind and a plan. Thank you for being there for us through the last day for our Chico and for giving us great news for our baby Bella. We really appreciate you all. Thanks again.
    1 person found this review helpful 👍

  • 1/5 Simarran R. 1 year ago on Google
    IF TIME IS OF THE ESSENCE, DO NOT COME HERE. My dog was having an allergic reaction and they told me they would have to refer out since I didn’t call ahead. I was under the impression that this was an emergency pet hospital. They only have one doctor after hours. Pretty shocking that they turn people away. Took my dog to Orange County Emergency Pet Clinic in Fullerton and they saved her from going into anaphylactic shock. I could have gotten my dog help sooner if I knew VCA was going to turn my dog away. Such a terrible and misleading way to do business.
    1 person found this review helpful 👍

  • 5/5 kshy r. 8 months ago on Google
    Today, July 1st, We took our little dude Teddy to 4 other emergency animal hospitals, one being a VCA in LA Mirada for pain and bleeding and kept getting turned away. Nobody really showed compassion either, so I decided to call Yorba Regional before heading over just to get turned away again, but instead the person I spoke to on the phone was very nice and answered my questions as honestly as possible. We headed over and were immediately seen and all the staff seemed like they really cared. I wish I remembered everyone's names but if any staff is reading this and you remember Teddy, just know you made one scared pet momma really comfortable. I felt like Teddy was in good hands. Thank you thank you! Teddy is home now and resting❤️
    1 person found this review helpful 👍

  • 1/5 lisa h. 5 months ago on Google
    Our Lab came in with facial swelling after camping. We thought it was a bee sting but the swelling persisted for 3 weeks. We went into the office 4-5 times. Prednisone would help swelling but when meds stopped swelling came back. Doctors were stumped and had no answers until a smart one referred us to Advanced Vet Specialists in Tustin. Our dog had a CT scan the next day which revealed an abcess. He had surgery the day after and stayed overnight. His face sliced open with several stitches and a drain! Culture revealed STAPH. Our dog could’ve died!! One of out last visits at Yorba, vet said oh leave it wait and watch. Next day swelling traveled up to our dog’s eye. That eve, we were finally referred to AVS Tustin (they are wonderful and saved our dog’s life). $7500 later, We are still dealing with constant meds and have to empty his drain daily.. horrible experience!! My dog will never go to Yorba again! UPDATE: 3 weeks later after surgery and a complaint with the Veternary Medical Board, Yorba Regional is calling asking how our dog is doing..Seriously?! No thank you.
    1 person found this review helpful 👍

  • 1/5 jon y. 11 months ago on Google
    Worst place to go. I walked in with my dog in arms and they told me to sit and fill out pap. I did and handed it in at 5:45 pm on a Tuesday. 20 mins later someone came out with a ?. 20 min goes by now weight and room. I will let you know there is a camera in every room and they saw my dog not walking. So I sat for 45mins walked to the desk and asked for help. They said it would be around another hour. It is now 7:30 pm. So I left.

  • 5/5 Marilyn R. 1 year ago on Google
    A sincere thank you to the entire staff for your loving care of Dexter in the last weeks of his life. Dexter spent many weeks in Luxury Boarding and was always treated with love and care over the many years. He had a long life of 13.8 years thanks to the good care. Thank you to Dr Tatyama for your skill and years of care - thank you to the staff at the boarding kennel for giving him so much love and attention during his stays (you know who you are) and a special thank you to Dr. Geiger who supported me through his last days. RIP Dexter

  • 1/5 Steph g. 9 months ago on Google
    Called them and they told me I could come anytime since they would be open all night . Then we drove from norco and said they can’t take you in now we have other people here . Like why say you can take us in to just turn away an emergency. So I’ll just bring my dog home to die thanks for nothing.

  • 5/5 Gianna G. 4 months ago on Google
    Last week my family made the hard decision to euthanize our family dog after almost having her for 15 years. It was the hardest decision we’ve ever had to make and one that doesn’t come lightly. Unfortunately, my parents were out of town and so that left me and my brother with the responsibility of having to do it all on our own. When we brought our dog in, immediately the staff was incredibly empathetic and walked us through every little detail of the process with such patience and made us feel so comfortable, knowing we were making the right call. The staff gave us as much time as we wanted in our final moments with our sweet girl, never rushing to give the room up to another patient. We had all the time in the world and it felt evident. When we decided we were ready, Dr. Tateyama came in and asked if we had ever been present when putting a pet down, which we had not before. He calmed us and told us everything that could happen and that every reaction was completely natural and normal, reassuring us that he would be present every step of the way. When she passed peacefully, the staff asked if we wanted her to be taken or if we wanted to have more time. Again, never prying and always leading with patience and compassion. This morning, my family opened a card that was from Dr. Tateyama, which he had hand-written and mailed to our home, stating his deepest condolences with losing a family pet and reiterating that our decision was hard, but one made out of love. My family and I are blown away with the incredible care and love from the staff of this hospital and we would recommend this establishment to anyone who wants to be taken care of, as well as their pet. I promise you are in good hands here. I just want to thank the staff on behalf of my entire family for the care, compassion, and love shown to us throughout the entire process. You are all exceptional and we are so immensely grateful.

  • 1/5 adriana n. 8 months ago on Google
    Took my dog for their yearly check up and her vaccines. They took them to the back to give their vaccines.( first time I have experienced this) When I got home, she was not able to walk and she was drooling all over the house. Obviously they hit a nerve. They told me she was having a reaction, so they gave Benadryl. Pay for a second time and my dog continued dragging her back leg for a week. Don’t let them take it to the back for them to practice on your dog!!!

  • 5/5 Angela G. 9 months ago on Google
    Visited from Northern CA and our puppy was not feeling well and brought her here and I'm so happy we came here Great staff and quick service as a Walk in, Dr Monica Lee and her assistant did a great job and made Muñeca feel better right away...Thank you!

  • 5/5 Michelle F. 1 year ago on Google
    So glad I came to this emergency veterinary clinic! Worth the price for the peace of mind and helping my pet along the road of healing! All staff were welcoming, compassionate, and provided the assurance I needed at the late hour of the night. The facilities were clean, and it was actually a lovely facility with coffee and tea while you wait. Thank you for dealing with my sick pet-child and especially for dealing with stressed-out me! Peace Love and Pets!

  • 5/5 Vivian R. 9 months ago on Google
    After being sent away by two local vet ERs due to high volume, we are actually so pleased we ended up an hour away at VCA Yorba Regional. Even though it was the middle of the night, the person who greeted us was incredibly kind and patient despite me being a bit frantic, and despite them getting an influx of referrals from several at-capacity clinics. Her demeanor was also very laid back and comforting, which helped keep us reassured things would be fine. The dr and everyone on staff did an excellent job of explaining what the course of treatment was, how things were going, and checking in throughout the night as they cared for both our pups. They also made sure to exercise special care and transparency when treating our highly anxious and reactive dog. The cute handwritten follow up card was a cherry on top! Sunny and Stanley thank you!!

  • 2/5 Jamie A. 1 year ago on Google
    OVERPRICED!!!!! My kitten needed emergency surgery. Their estimate was insanely ridiculous and offered very little concern over the situation. I was able to take my kitty to Foothill Animal Hospital in Upland where he got the surgery the next day for a fraction of what VCA was going to charge us. VCA was also very rude when calling to ask them rates and seems like they are interested in only profit over protecting pets!

  • 4/5 John K. 1 year ago on Google
    The Staff was very helpful and caring. The vet was also very helpful and explained how to treat my lil dog. I only gave 4 stars because the parking was confusing. Exit 91 freeway at Weir follow around the car dealership to find entrance and parking.

  • 3/5 Justin B. 1 year ago on Google
    Mediocre at best. Every. Single. Time. I have an appointment, about 4 or 5 people walk by without even checking the sign in sheet, or asking if I have been helped. Literally the only one here, about 15 minutes past appointment time and the receptionists have answered more phone calls, and employees have made more cups of coffee than I care to count anymore. Nice people when you get to talk to them, but service is abysmal. As I'm writing this, someone completely new walks in and is asked if they've been helped. You do this to yourself VCA.

  • 2/5 Kathryn R. 1 year ago on Google
    Once meeting with the doctor in examination room the experience at this facility is satisfactory. Although you need to beware that while in the examination room they will suggest that”you NEED THIS OR THAT “ and if you go along with all their suggestions of needs them you’ll be spending hundreds and hundreds. For example, I came with medical records, X-rays, blood test results and had I went along with what they “need” I would have spent over $400 more dollars than I did. I declined their “NEEDS” and still spend $249.00 This visit extended to bringing my dog back the following morning and upon picking up my dog later that day and paying for services, they tried declining their $20.00 coupon for first time patients. If you like to be ignored when visiting your vets office this would be the place to go. In addition to them being less than accepting with their customers trying to save $20.00


Call +1 714-921-8700 Open on Google Maps

Trends



Last updated:

Similar Veterinarians nearby

Anaheim Hills Pet Clinic image
1
Anaheim Hills Pet Clinic
Veterinarian
😠 Horrible experience. They close at 9PM. I got there at 825..they would not take my kitty with possible broken leg. I asked why it's only 825, the Fat receptionist with glasses said she would check with dr. She went to the back and came out oncevwe walked out to leave, because half an hour went by....
4.60 (344 reviews)
Brookhurst Animal Medical Center image
2
Brookhurst Animal Medical Center
Animal hospital
😠 I would not encourage anyone to come here. It took my cat for teeth cleaning, and doctor removed a mass. Brought her back home And I noticed her Side of her leg was burnt. I questioned it with the doctor and he had no clue what happened. How does he not know what happened when she was under his ca...
4.00 (233 reviews)
La Palma Veterinary Hospital image
3
La Palma Veterinary Hospital
Animal hospital
👍👍 I have had dogs my whole life with many terrific vets. But, hands down, Dr. Angelo at La Palma Veterinary Hospital is the best and kindest vet I have ever had. The staff is very caring and know you and your pets. Dr. Angelo has been there for my family and for our dogs as puppies or new adoptees to...
4.70 (120 reviews)
Affordable Animal Hospital image
4
Affordable Animal Hospital
Veterinarian
🫤 I took my cat to this vet a few times just because I didn't have time to find a better one. They are expensive and not care much about their customers. The receptionists were never patient with me when I called to schedule appt. And all they care is to make money from you. Before leaving OC, I had t...
4.00 (88 reviews)
Last updated:
()