Featured Reviews


Frequently mentioned in reviews: store (26) service (9) customer (8) nice (8) customers (7) friendly (7) find (6) crafts (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Linda L. 5 years ago on Google
    Huge Michael's! Loaded with treasures galore. Really cool people to help you find anything. I love this store. Coupons save $$$$
    5 people found this review helpful 👍

  • 1/5 Daisy S. 1 year ago on Google
    After being asked where the restroom was by two older ladies the person in the picture responded with “WHAT” very rudely, shortly after she got on her walkie-talkie and huffing and in a very entitled manner she said, “I had to stop what I am doing because literally 5 people are asking to use the restroom” I had already gone to ask for help to the cash registers and that same person had been laughing it up. Worst customer service experience ever we used the self check out to avoid further experiences. Now we are finishing our Michael’s shopping at a different location.
    2 people found this review helpful 👍

  • 1/5 Sara C. 1 year ago on Google
    My son and I patiently waited about 10 minutes outside for the store to open, after opening the door about 2 minutes early because a food delivery came and was knocking on the door a very rude employee said “I guess you can come in now but we’re not open” I told her it was not us knocking and she said I know but we’re not open very disrespectfully and sarcastically. I told her she doesn’t have to be so RUDE to her customers and she continued to give me a dirty look as we walked in. Don’t know the very tall blonde woman’s name that works at this location but she should NOT be able to work around customers with that attitude. I have been coming here for years and had never had to deal with a situation like that. Would definitely avoid this location if you want to have a pleasant experience when spending your hard earned money.
    1 person found this review helpful 👍

  • 5/5 Ana Marissa C. 2 years ago on Google
    The employee was so nice and helpful and very friendly to my daughter who was holding her own personal change to make our purchase. While exiting the store she overheard us looking at the kids classes and offered us some take home crafts to take home. She was so nice and friendly that I will definitely be returning to have service like that again.
    1 person found this review helpful 👍

  • 5/5 AC P. 1 year ago on Google
    JUST LOOKING AROUND,, KILLING TIME,, & CAME ACROSS THESE,,

  • 5/5 Norma C. 1 year ago on Google
    This is a cool store for all kinds of hobbies and the best part is that they always have sales and coupons.

  • 5/5 Personality X. 1 year ago on Google
    Great place for many different art supplies. They always have deal. Check for coupons on their website for discounts on your total order for specific frames that you desire. I love going here be uase it relaxes me. They could bulk up on their sewing supplies, and it's not exactly an ideal place to shop fornfabrics...that's Joanne's.

  • 3/5 Jacqueline V. 1 year ago on Google
    There is no staff to help you. The way things are organized, you need a layout/map to find anything. The prices are so expensive. On the positive when you need to have something unlocked in the aisle they do come quickly to help you after you push the help button to have your item unlocked. The cashiers have been consistently friendly. They do have a nice selection of art supplies and crazy crafts.

  • 5/5 aja a. 1 year ago on Google
    Great customer service. Friendly workers. Clean store. Only complaint is that they don't have restrooms for customers. So we had to cut our shopping trip short to find one.

  • 2/5 Enrique “RICKY” P. 1 year ago on Google
    Customer service is terrible seems like they always get robbed cuz workers were acting like we were there to steal. There was a young man little over weight with glasses who I asked a question to and omg his response and body language made me for the first time like I was being profiled. Never go back there again, ended buying 1item and got out of there .

  • 5/5 Tony L. 1 year ago on Google
    Payed a visit to find some picture frames and was a success ! Got everything I needed to complete the job. Thanks

  • 5/5 Noe V. 1 year ago on Google
    Very nice store for crafting and many other things for creative people. Kids love it

  • 4/5 Joshua J. 1 year ago on Google
    i love Michaels arts and crafts are the way to go if you have free time on your hands or your trying to hone your craft if you have a creative side this is the place..i get leather work's here... fabrics..wire of all kinds...jewelry..beading..any kind of glue, epoxy, resins. plus The One i go to in West Covina. has a very beautiful and sweet lady that i also find hot 🔥..i won't put her real name out there but it sounds like Lisa....🥰

  • 1/5 Arlex M. 6 months ago on Google
    Yesterday I went in to pick up a package (which I received the notification that it was at the store) and was very rudely and disrespectfully talked to by the store manager. She made it clear that she was the store manager by giving an attitude and letting me know that it was "her store" and that she knew everything that came in and out. I went in because I received notification that my package was there, if I didn't I wouldn't have wasted my time considering I just had back surgery. instead of being respectful and advising me to check back in the morning, she was condescending and has a disgusting and entitled attitude. I returned this morning and was being helped by another employee when she decided to rudely yell from across the store "oh wow i was right and he came back to get his package that is actually here today like i said". She yelled in front of other customers and all of the employees in the store. When I say yelled it was from one side of the store to the other so that everyone could hear her. She should not be in management let alone running the store. If she is the standard for a store manager then Michael's should close their stores. Other reviews confirm that she has acted this way even over a simple question like asking where the bathroom is. I would be incredibly embarrassed if I employed someone with so little respect for customers and for my company.

  • 1/5 Marisa V. 6 months ago on Google
    Visited this morning and the store manager was yelling to her employee disrespecting a customer that another employee was helping. The manager was yelling from across the store so that all of the other customer shopping could hear her. It was extremely unbecoming of someone who is supposed to be setting an example for the employees in the store. It says alot about her character and the way that she runs this store. I was embarrassed for her that she would act so childish infront of other customers and other employees. Her attitude and actions made the store very uncomfortable to be in to the employees working and other customers as well. As a retail business owner myself I'd be ashamed and embarrassed to say that someone with such little restraint and lack of respect for others was a part of top management for my company.

  • 4/5 Sean R. 8 months ago on Google
    The frame shop is awesome! They do great work and really care about making sure your framed print looks great.

  • 3/5 Kealani P. 11 months ago on Google
    I visited again today, it was ok, but the service was a lil poor, had to ask three times for chips and salsa, not as attentive as the first time that I visited. Food was decent, but also the chips were stale. 😞 Disappointing. I hope the next time we visit will be better.

  • 5/5 M G. 1 year ago on Google
    We had to special order a frame for my daughter in law. I knew it would come out good but they did a great job they put alot of effort. We appreciated everything they did to make the special order look fantastic. Thank you for all of your efforts.

  • 4/5 MDA'S G. 2 years ago on Google
    Clean, well organized store. Associates are helpful & friendly.

  • 5/5 T.G. L. 1 year ago on Google
    Was able to find the picture frames I wanted at a reasonable price. Perfect !

  • 4/5 Jon V. 1 year ago on Google
    This place was nice, the isles were a bit cluttered from some lady pulling off the shelf and putting it elsewhere (feel bad for the staff that had to clean it.) The staff were friendly enough no qualms with anything really.

  • 1/5 Atz 1 year ago on Google
    You probably shouldn't go here if you're not dressed for it. Employee mindsets are absolutely discriminatory and will follow you. If you speak up they'll call the cops for standing up. They take no blame for being unjust.

  • 5/5 Luanne R. 1 year ago on Google
    I love going here fir different craft items, plus when they have sales!

  • 5/5 Cheri L. 2 years ago on Google
    Was nice to see the artificial flowers and getting all kinds of ideas. The register was easy, cashier looked up my rewards. Everyone was nice.

  • 4/5 stephanieee d. 1 year ago on Google
    favorite place to get art & crafts supplies when I need to work on a project. they never disappoint.

  • 5/5 Charlybrown “Charly brown” R. 1 year ago on Google
    Well stock on alot of crafts clean and organized. Good customer service friendly and knowledgeable. Update same as far as stocked up and customer service but alot of cleance stuff from flowers to craft for kids yarn and other stuff.

  • 5/5 Yvette M. 2 years ago on Google
    It was cool. Found everything I needed. It was kinda hot in the store & I was carrying a bunch of stuff in my arms & no one asked if I wanted a basket, but the cashier was pleasant.

  • 5/5 Crystal S. 2 years ago on Google
    Honestly this is probably the best Michael's stores I've seen. The store is clean, well lit , the aisle are spaced out enough to shop around and easy to navigate through the store.

  • 4/5 Gesenia R. 2 years ago on Google
    Great customer service but shelves looked empty and kinda messy.

  • 5/5 Sergio C. 2 years ago on Google
    Nice big store with alot of arts and crafts supplies and decorations and very friendly customer service

  • 4/5 Virginia A. 2 years ago on Google
    Had ordered online and picked up in store. It was nice shopping from home and having my order ready for me to just pick up at my convenience.


Call (626) 918-7567 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ Curbside pickup
    • ✓️ In-store pickup
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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