Swiss Watch Gallery and Fine Jewelry image

Swiss Watch Gallery and Fine Jewelry

Jewelry store Jewelry designer Watch store Jewelry repair service Costume jewelry shop Watch repair service

One of the Most Reviewed Watch stores in Brea


Address

1014 A Brea Mall, Brea, CA 92821

Website

www.swisswatchgallery.com

Contact

(714) 617-2700

Rating on Google Maps

4.70 (214 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 11 AM to 6 PM
  • Wednesday: 11 AM to 6 PM
  • Thursday: 11 AM to 6 PM
  • Friday: 11 AM to 6 PM
  • Saturday: 11 AM to 6 PM
  • Sunday: 12 to 6 PM
  • Monday: 11 AM to 6 PM

Featured Reviews


Frequently mentioned in reviews: Swiss (24) Watch (24) Gallery (22) Rolex (22) watch (17) great (15) watches (14) experience (12) store (12) George (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Shlomo S. 5 months ago on Google
    I visited Swiss Watch Gallery this week and I'm still beaming from the great experience I had there! From the moment I walked in everyone in the store was so inviting. The store itself that like a luxurious watch wonderland! The staff including Mr. Torossian and Christie were absolutely fantastic, kind, patient, and so knowledgeable about their timepieces. They helped me find the perfect watches for my parents, and made sure I left the store feeling happy and satisfied. If you're looking for jewelry and exceptional service, do yourself a favor and visit the Swiss Watch Gallery - it's truly unforgettable!"
    2 people found this review helpful 👍

  • 5/5 Steve O. 2 years ago on Google
    Dropped by the Swiss Watch Gallery while visiting the Brea Mall, really just to see their selection of watches. I was greeted by Jake, very friendly and helpful. I was quite surprised that they had a hard to find Tudor Black Bay 58 in blue with a steel bracelet, one of my bucket list watches. So of course I purchased the watch…awesome watch!! And Jake and staff were excellent to work with. They were very patient, as I was finicky about the fit of the bracelet, taking off, then adding again links. They also called a couple weeks after the purchase to follow-up, to ensure that I was happy with the purchase. I highly recommend Swiss Watch Gallery, and I will definitely be returning for future purchases.
    1 person found this review helpful 👍

  • 5/5 Joe D. 2 years ago on Google
    Very professional staffs, knowledgeable of Rolex particularly. Jake was very helpful and very professional on what he do. George one of the staff was also great, took care of me while I’m waiting at the store, he’s very hospitable. The female staff (I didn’t get her name, I think the owner) was also very candid and hospitable, took my information for my next buy. The store feels great, classy and have a great ambiance. You’ll feel comfortable buying expensive watches and you know they’re legitimate AD. You’ll find the store next to TESLA inside Brea Mall. Overall, very happy with my first buying experience.
    1 person found this review helpful 👍

  • 5/5 David N. 1 year ago on Google
    I had the pleasure of meeting Jake today. It was an extremely pleasant meet and greet. I had express wanting to get a submariner for my upcoming birthday. He offered to let me try on a few different models on exhibition to get the feel for them and I’m glad he did. Even though I didn’t buy anything today, he got my information down and is willing to see what he can do. I’m not expecting much but hopes and dreams. However, the overall experiences was nice and we had an actual conversation and not just your “cold get lost” attitude that I have had in the past with other Rolex stores. He gave me a Diet Coke and a Rolex booklet at the end. It was a nice gesture and I will receive it with gratitude (since no other stores have done this for me before). Hopefully they can earn my business in the future with a timepiece I’m looking for towards my collection. Thank you!
    1 person found this review helpful 👍

  • 5/5 Daryl B. 2 years ago on Google
    I had a great experience purchasing an amazing Tudor Black Bay 58 925 at Swiss Watch Gallery. It was a pleasure working with Kiki. She was extremely kind and professional. Even though it was my first purchase with them, they made me feel like a loyal customer. Awesome job and thank you for this great timepiece. I look forward to purchasing with Swiss Watch Gallery and Kiki again!
    1 person found this review helpful 👍

  • 5/5 Joseph M. 1 year ago on Google
    Highly recommend working with Leyla at Swiss Watch Gallery. I’ve been in the market for a Speedy and she was very accommodating and helpful throughout the purchase process. Looking forward to acquiring more pieces through her! Update 5/7/23 - Leyla let me know one of the watches I was interested in had come in, Rolex Explorer 36. Thanks again to her and Arthur for the hospitality. Would recommend anyone interested in watches or jewelry to contact their team!
    1 person found this review helpful 👍

  • 5/5 Chris B. 1 year ago on Google
    I had a great experience purchasing a Rolex at Swiss Watch Gallery. I worked with Mike, who is very knowledgeable and by far the friendliest Rolex sales associate I've had the pleasure of working with. Mike was able to get me the white Explorer II I wanted very quickly. I purchased a Cartier for my wife at Swiss Watch Gallery's other location in Mission Viejo last year (also a great experience!), and these guys are clearly committed to taking care of their loyal customers. I will definitely be back, and I absolutely recommend this place for anyone interested in purchasing a Rolex or a watch from another of the great brands they carry.
    1 person found this review helpful 👍

  • 3/5 wil l. 10 months ago on Google
    I just bought my dream watch at Swiss Watch Gallery. Thank you George for his help. I been looking for a Day-Date for almost a year. He was able to get me a special Eisenkiesel dial. I was so happy when I received his text. This is a perfect birthday present for myself. Update Review Today is June 15. After purchase two Tudor and two Rolex about 70K spending in two years. I request to get steel sport Rolex like sub with date for my self and my wife for a 36 Pink or blue OP. I even offer to buy some Jewelry and I still don't get a call. Hopefully they do care about my business and the relationship.
    1 person found this review helpful 👍

  • 5/5 Chris B. 8 months ago on Google
    Had the absolute honor of working with Kiki & Leyla at Swiss watch gallery. Initially walked in to find some earrings for a gift which ended up working out perfect. The proper size diamonds, precious metal and authenticity certs. Im not overly knowledgeable about jewelry but felt very confident in the purchase due to the education and conversations had. I proceeded to inquire about watches as this would be the first Rolex dealer I've visited. To my surprise timing was on my side and there happened to be a datejust that arrived and was available to be offered to me. Very happy with the circumstances around this purchase, but also couldn't ask for more genuine and hospitable people to work with in an industry that can be intimidating at times and can feel like a lost cause in "asking about watches" given the climate these days. Anyway, I am grateful to have began this relationship on a high note with Swiss Watch Gallery and am looking forwards to being able to get some custom jewelry pieces made in the near future!

  • 5/5 Mason A. 8 months ago on Google
    Leyla and the team of dedicated and knowledgeable salespeople at Swiss Watch Gallery made the experience of purchasing my first Rolex absolutely exceptional. I had shopped for jewelry for my wife at the Mission Viejo store several times before making the short drive to their Rolex AD location in Brea to express my interest in a stainless steel watch. My wife and I fell in love with the Mint Green Datejust 41, and 19 days later I got the call that they had one available for me. Everyone has heard stories of waiting months for steel Rolex watches or being laughed out of a store for not dressing or acting a particular way. This couldn’t be farther from the experience of shopping at Swiss Watch Gallery. It has my highest recommendation.

  • 5/5 Jack F. 8 months ago on Google
    Fantastic shopping experience at SWG! Raquel was incredibly knowledgeable and patient as I reviewed different models to find what was best for me. I couldn’t be happier with my first purchase with the Swiss Watch Gallery team; consider me a loyal client from here forward!!!

  • 5/5 Dave w. 5 months ago on Google
    George was the best, this is the 4th watch I’ve bought from Swiss Watch Gallery between the Mission Viejo and Brea stores. George was so helpful in securing my Sea Dweller.

  • 5/5 kaveh m. 5 months ago on Google
    Swiss Watch Gallery is a gem for watch lovers. Whether you're in search of a timeless Rolex this store has something to offer for everyone., knowledgeable staff (Raquel and Arthur), and a commitment to excellence makes Swiss Watch Gallery a standout destination for Rolex aficionados. I wholeheartedly recommend this store to anyone seeking a Rolex watch-buying experience (Purchased sea dweller)

  • 5/5 Carlos T. 7 months ago on Google
    I am a returning customer, that has been taken care of by the Swiss Watch Gallery team on multiple occasions. They have great customer service and Leyla is awesome to work with in specific. It takes time to get the pieces you want sometimes, but they make it happen. I highly recommend their entire team as they always treat you kindly and with respect. Recently they were able to help me acquire an Explore II with the polar dial.

  • 5/5 misteryi 1 year ago on Google
    I had been looking for a Rolex since the pandemic started, but every AD never had any stock in store. So when I heard that Kiki had one of the grail watches I had been wanting in stock, I was over joyed. Kiki made the transaction quick and easy Thank you Kiki,

  • 5/5 Michael T. 1 year ago on Google
    Much thanks to Arthur, Leyla, George and Kiki! They always have a great selection of watches and jewelry and the service is always exceptional! I always recommend picking up your jewelry or watches here as the staff is a pleasure to deal with and they are experts in their field. Thanks again for your patience and helping me find the right watches to round off my collection!

  • 5/5 randy o. 10 months ago on Google
    George was great to work with. We discussed the type of watches I was interested in and the ones I wore regularly. I requested a custom bezel added to my vintage watch and he was able to accomodate my request. The finished look exceeded my expectations and I could not be happier. George is a great guy and I look forward to purchasing my next watch from him. Thanks again George!

  • 5/5 MCD C. 1 year ago on Google
    Dropped my Submariner to be repaired and fully serviced in October. I picked up my Rolex today and was so very pleased as the watch was back in new condition and warranty extended for two years. Thank you Kiki for your professional care and courtesy calls over the last few weeks. The price was right! And I loved the Rolex travel case and booklet too! Top notch!! Ray M.

  • 5/5 Matt G. 1 year ago on Google
    I really wanted a Tudor GMT with the oyster steel band, and I was able to contact Raquel from Swiss Watch Gallery via text messaging to make inquiries. They didn’t have one at the Brea location, but they had one at their other location. Raquel was able to transfer it for me, and I was able to purchase it! They adjusted it while I waited, and provided great customer service. Love the watch, never been happier, great service.

  • 5/5 Charlie L. 2 years ago on Google
    Had an awesome experience at Swiss Watch Gallery with George who helped me with my purchase of the Rolex Explorer 36. George let me know right away that they had the watch in stock, and was extremely helpful in completing the transaction with me. Caitlin also followed up with me a few days later. Amazing experience, amazing store, amazing watch! I’ll be back :)

  • 5/5 Simon C. 1 year ago on Google
    I am thoroughly pleased with the quality of service and professionalism I received from Jake at Swiss Watch Gallery in Brea Mall. I honestly had very low expectations when I placed order for their Tudor BB58 in black with bracelet because it’s a highly sought after piece. But to my surprise, Jake called me just a few days later and now I’m a proud owner of the Watch. The 39 mm sits perfectly on my 6.5” wrist and it is my new daily watch! Thanks, Jake 🙏🏼

  • 5/5 S S. 2 years ago on Google
    Great experience! George and other staffs are awesome! We stopped by a while ago and inquired about a watch for my wife and myself and George came through for the wife today! , Rolex Oyster Perpetual 31mm Turquoise Blue! Made buying process a breeze, looking forward to do more business Swiss Watch Gallery team. Happy wife happy life, Highly recommended! Thank you!

  • 5/5 Trevor Y. 2 years ago on Google
    Leyla and the team at Swiss Watch Gallery made my dreams come true with a new Rolex Sea-Dweller! They made the entire buying process a breeze! They also helped me design new custom jewelry for my wife. Very professional. Highly recommend!


Call (714) 617-2700 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business

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